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What 12 owners told NHTSA about the 2017 BMW 7 Series Hybrid Sedan

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (12)Electrical system (4)Engine (4)Transmission & drivetrain (2)Body & structure (1)Brakes (1)Lights (1)Seat belts (1)Suspension (1)Tires (1)Visibility & wipers (1)

1 of 12 complaints match · Body & structure · clear filters

Apr 11, 2021Body & structure

ON 4/10/2021 AROUND 10:45 AM I WAS ON EAST INDEPNDANCE BLVD AT A RED LIGHT. AS I PROCEEDED TO DRIVE MY FRONT PANORAMIC SUNROOF BLEW OUT. AS A RETIRED NAVY VET I THOUGHT I WAS GETTING SHOT AT AND SLOWED THE CAR DOWN MAINTAIN COURSE AND REALIZED THE AIR RUSSHING FROM MY SUNROOF. ON THIS DAY I ALREADY HAD A SCHEDULED MAINTAINCE AT THE BMW DEALSERSHIP. I PROCEEDED TO PULL IN AND THE NOTICE I WAS REALLY FRANTICALLY ALERT SHOWED THEM THE SUNROOF AND EXPLAINED. THEY CAN'T FIGURE OUT HOW THAT OCCURED. THE VEHICLE IS A 2017 BMW XI DRIVE WITH ONLY 22000 MILES ROUGHLY AND I ONLY HAD THE VEHICLE SINCE AUGUST 2020. I'M HOPING BMY PAYS FOR THIS AND NOT HIT MY INSURANCE. I COULD OF CAUSED SOME SERIOUS INJURIES IF I WASN'T FOCUSED DUE TO MY MILITARY TRAINING. I FAILED TO TAKE PICTURES OF THE GLASS. THE VEHICLE IS CURRENTLY AT 6550 E INDEPENDENCE BLVD CHARLOTTE N.C HENDRICK BMW

NHTSA ODI 11407458

Working with the data? Download all 12 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 BMW 7 Series Hybrid Sedan verdict →