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What 44 owners told NHTSA about the 2016 Volkswagen Touareg

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (44)Crash / fire / injury (1)Engine (22)Driver assistance (8)Brakes (5)Electrical system (5)Body & structure (3)Fuel system (2)Speed control (2)Airbags (1)Backup camera & sensors (1)Lane Departure (1)

3 of 44 complaints match · Body & structure · clear filters

Feb 16, 2021Body & structure3 injuries

DRIVING ON THE HIGHWAY AS A COLD FRONT APPROACHED, OUTSIDE TEMPERATURE DROPPED TO 17 DEGREES. ALL OF A SUDDEN WE HEARD A LOUD SOUND, LIKE A GUNSHOT AND IMMEDIATELY GLASS FELL ON OUR HEADS. THE SUNROOF HAD EXPLODED FOR NO APPARENT REASON AS THERE WERE NO OTHER VEHICLES AROUND US. IT WAS A SCARY INCIDENT WITH MY FAMILY ONBOARD. ONLY MINOR GLASS CUTS WERE SUFFERED, MOSTLY ON THE HANDS AND WE WIPED THE GLASS PIECES OFF OURSELVES. OUR DRIVING SPEED WAS APPROXIMATELY 75 MILES/HOUR, THROUGH OPEN FIELDS (NO BUILDINGS OR CONSTRUCTION NEARBY) ON A STRAIGHT STRETCH OF HIGHWAY.

NHTSA ODI 11396521

Jul 23, 2020Body & structure

SUNROOF LEAKS AND WATER ACCUMULATES IN THE SPARE TIRE WELL PLUS GROWS MOLD MAKING THE VEHICLE UNSAFE TO DRIVE

NHTSA ODI 11341088

Jun 23, 2020Body & structure

SUNROOF LEAKING MOISTURE INTO CAR AND VW REFUSES TO REPAIR UNDER WARRANTY. MOLD GROWING IN A ENCLOSED ENVIRONMENT COULD BE TOXIC. AFTER DEALER RETURN MY VEHICLE FROM ANOTHER PROBLEM THAT STILL ISN'T FIXED, AFTER HAVING IT PARKED ON THEIR LOT 17 DAYS, I IMMEDIATELY NOTICED MOISTURE IN THE VEHICLE. THIS TIME THE DEALER HAS HAD IT 8 DAYS AND COUNTING AND REFUSES TO FIX THE SUNROOF DRAINS. *TR

NHTSA ODI 11330385

Working with the data? Download all 44 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Volkswagen Touareg verdict →