What 77 owners told NHTSA about the 2016 Toyota 4RUNNER Hybrid

The paint is failing on this vehicle. The color is 8S6 Nautical Blue Metallic. The paint is peeling on the roof, hood, and two doors. The failure has been confirmed by a body shop.

NHTSA ODI 11741642

I am reporting premature clear coat failure on a 2016 Toyota 4Runner in Magnetic Gray Metallic. The vehicle has approximately 120,000 miles and has been properly maintained, including regular washing and professional ceramic coating. The clear coat on the hood and roof (horizontal panels) is severely peeling and delaminating. The protective clear layer has failed, and the base coat is beginning to oxidize. This is not the result of neglect, damage, or improper care. The condition appears to be premature material or manufacturing failure of the clear coat. I have contacted Toyota corporate and opened a case. I was informed there are currently no other documented cases for gray paint and that additional complaints would be required before further investigation. I have read numerous reports in online owner forums indicating this is a common issue affecting 4Runners and other Toyota models, particularly on sun-exposed horizontal panels. However, Toyota has not formally addressed this issue for gray paint vehicles. I am submitting this complaint to document a potential widespread clear coat defect and to request further review.

NHTSA ODI 11718254

PAINT CLEAR COAT BUBBLING ISSUES REGARDING ROOF AND REAR BUMPER

NHTSA ODI 11690324

The entire exterior body clear coat is peeling off. This started about 1.5 years ago on the tailgate. It has now spread to the hood and the top of the vehicle. I called Toyota customer care, and they indicated this a known widespread problem with this vehicle make and model. So far, only the pearl white color has been recalled as the result of numerous consumer complaints. My vehicle color is nautical blue- Toyota indicated there has not been enough consumer complaints yet for this color for it to be recalled. Toyota suggested I log a complaint here in hopes it will result in a recall.

NHTSA ODI 11607303

75 MPH IMPACT ON INTERSTATE, 4 RUNNER COMPLETE LOSS. ENGINE PROTRUDED INTO FOOT WELL AND NOT A SINGLE AIRBAG WAS DEPLOYED. INJURIES INCLUDE - CONCUSSIONS, BROKEN NOSE, HEAD LACERATIONS, HEAD AND NECK PROBLEMS.

NHTSA ODI 11363235

THE TFORCE FENDER FLARES HAVE BECOME EXTREMELY LOOSE, AND RATTLE WHEN DRIVING. I AM AFRAID OF THEM FLYING OFF ON THE INTERSTATE AND CAUSING DAMAGE TO A FOLLOWING VEHICLE.

NHTSA ODI 11032720

TL* THE CONTACT OWNS A 2016 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR OF THE VEHICLE BECAME COMPLETELY RUSTED. THE CONTACT FOUND SEVER RUST UNDERNEATH THE SEATS, THE STEERING WHEEL, AND THE SEAT BELT LATCHES. THE SEAT BELTS DID NOT LATCH DUE TO THE SEVERE RUST ON MORE THAN ONE OCCASION. IN ADDITION, UNDERNEATH THE SEAT CUSHION OF THE THIRD ROW SEATS, THE ENTIRE SEATING FRAMEBOARD WAS RUSTED SEVERELY. THE RUST HAD AN UNPLEASANT ODOR. READOR-DYKES TOYOTA OF PLAINVIEW, TEXAS WAS CONTACTED ABOUT THE ISSUE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, AND THE CONTACT COULD CONTINUE TO BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO WARRANTY COVERAGE ON THE VEHICLE AND THAT IT WAS SOLD "AS IS". THE FAILURE MILEAGE WAS 25,000.

NHTSA ODI 11002394