Home · 2016 Tesla Model X P90d · Complaints

What 417 owners told NHTSA about the 2016 Tesla Model X P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (417)Crash / fire / injury (62)Suspension (148)Electrical system (90)Body & structure (54)Steering (44)Speed control (33)Visibility & wipers (33)Brakes (18)Driver assistance (15)Lights (13)Transmission & drivetrain (13)

90 of 417 complaints match · Electrical system · clear filters · page 4 of 4

Jun 25, 2020Electrical system

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT THE TOUCH SCREEN MEDIA CONTROL UNIT FAILED. THE VEHICLE WAS TAKEN TESLA (470 LANCASTER AVE, DEVON, PA 19333), AND THE SOFTWARE WAS UPDATED AND THE COMPUTER WAS REVIEWED. THE CONTACT STATED THAT ON ANOTHER OCCASION WHILE DRIVING, THE SCREEN DEACTIVATED AND RETURNED TO NORMAL FUNCTION INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE CAUSED THE TURN SIGNALS, AIR CONDITIONER AND WIPERS TO LOSE FUNCTIONALITY. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE'S DRIVING RANGE TO BE LIMITED TO 40 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

NHTSA ODI 11330742

Jun 24, 2020Electrical system

VEHICLE WAS STATIONARY, LONG START UP TIMES BEFORE I CAN INITIATE DRIVE AS SHOWN IN PICTURE JUST A T LOGO FOR ABOUT 10-20 SECONDS. ALSO STATIONARY AND IN MOTION CAN NOT PULL UP SOME ITEMS LIKE VEHICLE CHARGING OR FEATURES JUST GET A BLANK WHITE SCREEN AS SHOWN. ALL HAVE TO DO SINCE IT IS ON MCU1. *TR

NHTSA ODI 11330676

Jan 25, 2020Electrical systemBody & structureElectronic Stability Control (esc)Crash

ON THURSDAY, SEPTEMBER 26, 2019, AT 7:40 AM, I WAS PARKING MY CAR AT WORK AND MY CAR WENT ON FULL SPEED FORWARD OVER THE MEDIAN AND CRASHED, LUCKILY NO ONE WAS HURT. THIS HAPPENED IN A SPLIT OF A SECOND AND THE VEHICLE'S SAFETY OVERRIDE BREAK THAT SHOULD HAVE PREVENTED FROM GOING OVER AN OBSTRUCTION IN FRONT OF THE CAR DID NOT ENGAGE AS CLAIMED BY TESLA. I REQUESTED AN ANALYSIS OF THE CAR'S RECORDED DATA TO TESLA AND ASKED TO PROVIDE ME WITH A COPY OF THE REPORT FOR BETTER UNDERSTANDING. AFTER WEEKS OF ANALYSIS, AN EMPLOYEE FROM TESLA CALLED AND INFORMED THAT IT WAS MY FAULT AS THE GAS PADDLE WAS FULLY ENGAGED, I WAS ASTONISHED AS I DID NOT HIT THE GAS PADDLE RATHER I JUST LET MY FOOT OFF THE BREAK TO PARK MY CAR SLOWLY IN THE PARKING SPACE AND THE CAR TOOK OFF WITH SPEED AS IF I PUT FULL FORCE TO GAS PADDLE. AS FOR GETTING A COPY OF THE REPORT, HE SAID THAT HE WILL HAVE TO ASK THE ENGINEERS AND LET ME KNOW. IT HAS BEEN FOUR MONTHS, AND NO ONE REACHED OUT TO ME ABOUT THE REPORT. SOME PEOPLE SAW THE WHOLE INCIDENT AND SAID THAT I REDUCED THE SPEED OF MY CAR TO PARK AND SUDDENLY IT TOOK OFF AND WENT FORWARD FAST. AT THAT MOMENT, IT FELT LIKE THE CAR WAS CONTROLLED BY SOMEONE ELSE AS PRESSING ON A BREAK WAS NOT STOPPING THE CAR AND FINALLY, I HAD TO PRESS THE PARK TO STOP IT. I HAVE BEEN DRIVING THE CAR TO MY WORK AND PARKING AT THE SAME PARKING LOT EVERY DAY FOR THE LAST 3 YEARS. MY INSURANCE TOTALED THE CAR AND PROVIDED THE RESIDUAL VALUE, TO THIS DATE I AM WITHOUT A CAR AND TRYING TO FIX THE DAMAGES OF MY CAR. I ALMOST GAVE UP BUT SAW THE NEWS THAT I AM NOT ALONE ABOUT TESLA DENYING SIMILAR CLAIMS OF HUNDREDS OF SUDDEN ACCELERATION CRASHES. TESLA HAVE THE DATA AND I AM REQUESTING TESLA TO TAKE FULL RESPONSIBILITY AND COMPENSATE FOR MY DAMAGE. I AM REQUESTING NHTSA TO INVESTIGATE AND HELP BRING CLOSURE TO THIS MATTER.

NHTSA ODI 11301846

Jan 23, 2020Transmission & drivetrainElectrical systemBrakesCrash

PULLING INTO A PARKING PLACE THE CAR ACCELERATED OUT OF CONTROL EVEN THOUGH THE BRAKE WAS PRESSED

NHTSA ODI 11301362

Jan 21, 2020Electrical systemBody & structureSpeed control

I HAVE HAD PROBLEMS WITH MY TESLA 1- DOORS REPEATEDLY MALFUNCTIONING (STATIONARY AND DRIVING) 2- THE ACCELERATOR WAS MALFUNCTIONING, CITY STREETS AND FREEWAYS 3- COMPUTER SHOT DOWN WHILE DRIVING AND SCREEN WENT BLANK. CITY STREETS TOMORROW AGAIN I AM TAKING THE CAR FOR REPAIR BECAUSE OF DOORS MALFUNCTIONING I DONT FIND IT SAFE. I LEFT IT IN THE SERVICE CENTER. I HAVE ONLY DRIVEN IT 2000 MILES OVER 13 MONTHS.

NHTSA ODI 11300619

Aug 13, 2019Electrical systemSpeed controlFuel systemCrash

HERE IS A REPORT AND VIDEO OF AN OUT OF CONTROL MODEL X. HTTPS://WWW.TUNOTICIAPR.COM/NOTICIAS-POLICIACAS/1614660804--VIDEO-MUESTRA-VEH%C3%ADCULO-TESLA-DESCONTROLADO-EN-MAYAG%C3%BCEZ-A-PUNTO-DE-ATROPELLAR-A-UNA-PERSONA- ON SATURDAY, AUGUST 10, 2019, A STRANGE VEHICULAR ACCIDENT OCCURRED ON CALLE DE LA CANDELARIA, FORMER STREET MCKINLEY, MAYAGEZ, IN FRONT OF THE BAKERY MASSA BAKERY. THE DRIVER OF A TESLA MODEL X ELECTRIC CAR WAS PARKING, WHEN SUDDENLY IT SPED UP, INITIALLY IMPACTING A PICK-UP BUS. THE IMPRESSIVE IMAGES SHOW THAT THE TESLA VEHICLE WAS VERY CLOSE TO CAUSING INJURIES TO A YOUNG WOMAN WHO WAS GETTING OFF THE WHITE TOYOTA TACOMA ON THE PASSENGER SIDE. THEN HE WAS EXTREMELY CLOSE TO RUNNING OVER A PERSON ON THE OPPOSITE SIDEWALK. THE MARCH CONTINUED UNCONTROLLABLY AND IN A CIRCLE, SUBSEQUENTLY IMPACTING A SECOND VEHICLE. CLEARLY THE DRIVER IS UNABLE TO STOP THE CAR. THERE IS NO SUDDEN ACCELERATION (WHICH IS OFTEN BLAMED ON FOOT ERROR). IT WAS ONLY LUCK THAT PREVENTED LOSS OF LIFE. YOU HAVE DOZENS OF REPORTS OF UNINTENDED ACCELERATION FILED. OWNERS ARE ADAMANT THAT THIS IS A PROBLEM WITH THE CAR NOT DRIVER ERROR. PLEASE TAKE ACTION. ** PLEASE NOTE - I AM NOT THE OWNER...THIS IS A REPORT MADE IN THE PUBLIC INTEREST. I HAVE HAD TO USE THE VIN OF A CAR THAT IS ON A SALVAGE AUCTION SITE IN ORDER TO SATISFY YOUR WEBSITE REQUIREMENTS. THIS IS NOT FRAUDULENT AS ELON MUSK HAS CLAIMED, IT IS JUST A WAY TO OVERCOME THE DEFICIENCIES IN YOUR WEBSITE THAT MAKE IT HARD FOR CONCERNED CITIZENS TO FILE A COMPLAINT ESPECIALLY IF THEY ARE NOT US RESIDENTS BUT ARE IN A COUNTRY WHERE THERE ARE DANGEROUS TESLAS LOOSE ON THE ROADS. THANK YOU. HAVE A SPLENDID DAY.

NHTSA ODI 11243812

May 16, 2019Electrical systemBody & structure

THE FALCON WING DOORS OF THE VEHICLE WOULD NOT CLOSE. AFTER TRYING TO TROUBLESHOOT THE VEHICLE, ALL THE DOORS OF THE CAR WOULD LOCK AND THE CAR DOOR WOULD NOT OPEN EITHER FROM THE REMOTE OR THE DOOR HANDLE. LUCKILY THERE WERE NO KIDS OR PETS IN THE CAR AND THE CAR WAS ALMOST NEAR THE DRIVEWAY OF THE HOME. THIS HAPPENED AFTER THE CAR WAS PUT IN THE PARKED MODE IN A CITY STREET AFTER A SHORT 10-MILE TRIP.

NHTSA ODI 11208118

Oct 2, 2018Electrical systemBody & structure

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. AT VARIOUS TIMES, THE AUTOMATIC DOORS WOULD OPEN. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850, 301-738-6523), BUT WAS NOT DIAGNOSED. THE DEALER REPROGRAMMED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

NHTSA ODI 11132960

Aug 7, 2018Electrical systemBrakesCrash

THE CAR AUTO ACCELERATED ON A SURFACE STREET AND CRASHED

NHTSA ODI 11118315

Oct 17, 2017Electrical systemCrash1 injury

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE THE VEHICLE WAS ON AUTOPILOT, THE VEHICLE CRASHED INTO A TOW TRUCK. THE CONTACT STATED THAT THE AUTOPILOT FUNCTION MALFUNCTIONED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO BOTH KNEES, THE LEFT WRIST, AND THE ABDOMEN AREA. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED IF THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,000.

NHTSA ODI 11034140

Jun 25, 2017SuspensionElectrical systemCrashFire1 injury

A TESLA MODEL X HAS JUST CRASHED AND BURST INTO FLAMES. HTTP://WWW.OCREGISTER.COM/2017/06/25/CAR-SMASHES-INTO-OCFA-GATES-IN-A-RECURRING-PROBLEM/ PHOTOGRAPHS ARE ATTACHED WHICH SHOWS A FRONT WHEEL AND SUSPENSION LYING ON THE GROUND SOME DISTANCE BEFORE THE CRASH SCENE. THE TOP BALL JOINT HAS POPPED APART. EVEN IF THE SUSPENSION WAS HIT IN THE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED. YOU HAVE SEVERAL OTHER COMPLAINTS ON RECORD OF TESLA BALL JOINTS COMING APART. IT IS QUITE POSSIBLE THAT THE BALL-JOINT FAILURE CAUSED THE CRASH. ALSO THE TESLA HAS ONCE AGAIN SELF-IGNITED. CRASH TESTS NEED TO BE DONE WITH A BATTERY THAT IS HOT FROM RECENT CHARGING OR FROM FAST DRIVING TO FIND OUT WHY TESLAS BURST INTO FLAMES SO OFTEN. PLEASE INVESTIGATE

NHTSA ODI 11001262

Jun 16, 2017Electrical systemSpeed controlBrakesCrash

VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.

NHTSA ODI 10995447

Apr 25, 2017Electrical systemBody & structureCrashFire3 injuries

HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.

NHTSA ODI 10980353

Apr 5, 2017Electrical systemElectronic Stability Control (esc)Crash

I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .

NHTSA ODI 10970822

Jan 7, 2017Electrical system

FALCON WING DOORS WOULD NOT CLOSE. I TRIED MULTIPLE TIMES TO GET THE DOOR TO CLOSE AND LOCK AND ALL ATTEMPTS TO CLOSE AND LOCK THE DOOR FAILED. TESLA HAD TO HAVE THE CAR TOWED TO A SERVICE CENTER FOR REPAIRS.

NHTSA ODI 10940363

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Working with the data? Download all 417 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Tesla Model X P90d verdict →