What 417 owners told NHTSA about the 2016 Tesla Model X P90d

MY TESLA MODEL X HAS SEVERE WINDSHIELD SECONDARY IMAGE SEPARATION (GHOSTING). THE LIGHTS OF ONCOMING CARS HAVE TRIPLE IMAGES THAT ARE RADIATE SEVERAL METERS ABOVE THE ORIGIN OF LIGHT. THIS MAKES DRIVING AT NIGHT A DANGEROUS AND EXHAUSTING EXPERIENCE AS I TRY TO DIFFERENTIATE BETWEEN THE REAL LIGHTS AND THE SECONDARY IMAGES. ADDITIONALLY, THE TAIL LIGHTS OF AUTOS ARE ALSO DOUBLED MAKING THE CARS IN FRONT OF ME BLURRY. LASTLY, TRAFFIC LIGHTS ARE ALSO DISPLAYING SECONDARY IMAGE SEPARATION MAKING IT DIFFICULT TO ACCURATELY READ TRAFFIC LIGHTS. CURRENTLY, I AM AVOIDING DRIVING AT NIGHT TO AVOID THE DANGER OF SEEING MULTIPLE IMAGES. I MADE A VIDEO OF THE EXPERIENCE OF SECONDARY IMAGE SEPARATION WHEN DRIVING MY MODEL X: HTTPS://WWW.YOUTUBE.COM/WATCH?V=EIBJQDN0NE0 I WOULD LIKE TESLA TO REPLACE MY WINDSHIELD WITH A WINDSHIELD THAT DOES NOT EXHIBIT SECONDARY IMAGE SEPARATION, BUT I HAVE BEEN UNABLE TO GET THEM TO REPLY WITH MY REQUEST. *TR

NHTSA ODI 10948599

MY TESLA MODEL X HAS A WINDSHIELD THAT IS CAUSING DOUBLE VISION OR ALSO REFERRED TO AS "GHOSTING" OF APPROACHING CAR HEADLIGHTS, TRAFFIC SIGNALS, DURING DARK OR NIGHT TIME. MORE SPECIFICALLY, AS A DRIVER I CAN SEE BLURRED OR DOUBLE FOR EACH TRAFFIC SIGNAL LIGHT OR HEADLIGHTS OF APPROACHING CARS OR TAIL LIGHTS OF CARS AHEAD OF ME. THIS IS A SEVERE SAFETY RISK. ESPECIALLY ON UNDIVIDED HIGHWAY, THIS CAUSES SEVER DISTORTION OF VISION AND ALMOST CAUSED AN ACCIDENT TWICE. MY FAMILY AND I HAD A NARROW ESCAPE. I HAVE REPORTED THIS TO TESLA. I HAVE A SERVICE REPORT FROM TESLA THAT CONFIRMS THIS FLAW/ISSUE. HOWEVER, THEY HAVE DONE NOTHING TO ADDRESS THIS ISSUE FOR SEVERAL MONTHS.

NHTSA ODI 10944367

THE WINDSHIELD ON MY MODEL X HAS SEVERE GHOSTING. AT NIGHT, IMAGES OF CAR HEADLIGHTS (AS WELL AS ANY OTHER LIGHT SOURCE) ARE TRIPLED AND SOMETIMES QUADRUPLED DUE TO THE DEFECTIVE STATE OF THE WINDSHIELD. CAR HEADLIGHTS AND OTHER LIGHTS SOURCES ALSO HAVE A STRONG, STREAKING GLARE DUE TO THE WINDSHIELD. ALL OF THIS COMBINED IS LEADING TO A DANGEROUS SITUATION WHEN DRIVING AT NIGHT, BECAUSE I AM SEEING A MULTIPLICITY OF LIGHT SOURCES WHEN ENCOUNTERING ONCOMING TRAFFIC. I HAVE CONTACTED TESLA NUMEROUS TIMES, ONLY TO BE TOLD THAT NO FIX IS ORDER. I HAVE MULTIPLE EMAILS TO CONFIRM THIS. ALSO, I HAVE PICTURES I HAVE TAKEN FROM THE DRIVER'S SEAT AT NIGHT. DUE TO MY CAMERA QUALITY, THESE PICTURES DO NOT ACCURATELY DISPLAY THE EXTREME LEVEL OF GHOSTING, BUT ONE CAN EXTRAPOLATE. *TR

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MANY OWNERS ARE COMPLAINING ON THE FORUMS ABOUT GHOSTING IN THE MODEL X WINDSCREEN BUT DUE TO THEIR INFATUATION WITH TESLA AND ELON MUSK VERY FEW OF THEM ARE BOTHERING TO REPORT TO NHTSA THIS IS A TYPICAL CONVERSATION ON THE TOPIC. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/I-DONT-THINK-TESLA-WILL-TAKE-GHOSTING-SERIOUSLY.76523/PAGE-3 KAM SHAHID, SEP 20, 2016 NEW ELECTRICITY SAID: ↑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

NHTSA ODI 10910119

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE WINDOW WAS DIFFICULT TO OPEN AND CLOSE. THE WINDOW TRIM BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRIM WAS REPLACED. THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

NHTSA ODI 10894344

HERE IS A DISCUSSION ABOUT THE DOUBLE VISION ISSUE ON THE MODEL X HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/DOUBLE-VISION-GHOSTING-AT-NIGHT-THROUGH-WINDSHIELD.60997/PAGE-23 OWNERS ARE REPORTING THAT THE CAR IS UNSAFE TO DRIVE AT NIGHT. "VERYSAD, YESTERDAY AT 12:32 PM NEW I'M HAVING THE SAME ISSUE WITH MY MODELX WINDSHIELD. HAS ANYONE GOT THIS ISSUE RESOLVED? I JUST GOT MINE LAST WEEK. I ABSOLUTELY LOVE THE CAR BUT THIS COULD REALLY BE A DEAL BREAKER IF IT ISN'T FIXED SOON. SERIOUSLY NOT SAFE TO DRIVE AT NIGHT AND LIKE OTHERS SAY ON OVERCAST DAYS AND IN THE EVENING" "VERYSAD, YESTERDAY AT 12:41 PM NEW IS THERE NOT A SAFETY INSPECTION COMPLETED BEFORE EACH AND EVERY CAR IS RELEASED TO THE BUYER? THIS GHOSTING IS VERY EASY TO SEE!!!! I'M JUST VERY DISAPPOINTED WITH SUCH A MAJOR DEFECT IN MY VEHICLE! I WOULD HAVE WAITED ANOTHER 6MTHS FOR MY MODEL X TO HAVE A SAFE CAR TO DRIVE AT NIGHT. I'M ACTUALLY VERY EMBARRASSED ABOUT THIS ISSUE AND HAVE NOT TOLD ANY OF OUR FRIENDS OR FAMILY. PLEASE, PLEASE TESLA, FIX THIS PROBLEM QUICKLY." "ONESIXEIGHT, 7 MINUTES AGO NEW I DON'T THINK RECENT BUILDS ARE ANY BETTER. TESLA HAS SAID THERE IS NO CURRENT FIX OR SOLUTION FOR THE MATTER. MY SC HAS OFFERED TO TRY ANOTHER WINDSHIELD, BUT SAID IN ALL HONESTLY, THEY DIDN'T THINK IT WOULD SOLVE THE ISSUE. IT SEEMS LIKE SOME WINDSHIELDS ARE BETTER THAN OTHERS, SO ITS ALL DEPENDENT ON YOUR LUCK. I BELIEVE TESLA MADE AN EXECUTIVE DECISION TO JUST RELEASE CARS KNOWING THAT THIS PROBLEM EXISTED INSTEAD OF ATTEMPTING TO FIND A SOLUTION. LIKE OTHERS HAVE SAID, IT TAKES A SECOND TO LOOK AND YOU CAN EASILY SEE WHEN DRIVING. I LOVE THE COMPANY AND NOW MY 3RD TESLA, BUT THIS IS UNACCEPTABLE. THE WORST SITUATION IS WHEN YOU HAVE 4-5 LANES OF ON-COMING TRAFFIC, IT LOOKS LIKE EVERYONE IS SHINING THEIR HIGH BEAMS AT YOU" PLEASE TAKE ACTION BEFORE INNOCENT LIVES ARE LOST.

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WINDSHIELD SUFFERS FROM A "DOUBLE VISION" PROBLEM THAT IS NOTICEABLY PRONOUNCED AT NIGHT TIME WITH ONCOMING HEADLIGHTS, STREETLIGHTS, ETC. SEEMS TO BE A COMMONLY REPORTED ITEM IN ONLINE DISCUSSION FORUMS, AND MAY POSE A SAFETY PROBLEM WHEN DRIVING AT NIGHT BY CAUSING DRIVER CONFUSION.

NHTSA ODI 10872285

THIS IS A COMPLAINT IN THE INTEREST OF PUBLIC SAFETY. HERE IS ANOTHER DEFECT IN THE TESLA MODEL X WHICH SEEMS TO INDICATE A FAILURE TO PROPERLY TEST THE VEHICLE BEFORE IT IS RELEASED TO THE PUBLIC. THE VIN IS A MADE UP ONE TO SATISFY YOUR WEB-SITE. THERE IS A THREAD RUNNING ON TESLA FORUM COMPLAINING OF DOUBLE OR TRIPLE VISION EFFECTS CAUSED BY THE WINDSCREEN. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/DOUBLE-VISION-AT-NIGHT-THROUGH-WINDSHIELD.60997/PAGE-2 SAMPLE: (EDITED FOR BREVITY) I AM SURPRISED THAT TESLA IS ORDERING YOU A NEW WINDSHIELD. I KIND OF EXPECTED THAT THIS IS A PROBLEM WITH ALL THE WINDSHIELDS. ONCE YOU NOTICE THE BRIGHT DOTS FLOATING ABOVE SUN REFLECTIONS ON CARS, IT IS PRETTY DISTRACTING. (EVEN MORE DISTRACTING, MY POLAROID SUNGLASSES MAKE THE REFRACTED IMAGES BRIGHT GREEN). I WEAR POLAROID SUNGLASSES TO FIX A DIFFERENT DESIGN PROBLEM ON THE X, NAMELY THAT THE REFLECTION IN THE WINDSHIELD CREATES A HORIZONTAL LINE RIGHT ACROSS THE CENTER OF MY VISION. I AM SURPRISED THIS SUBTLE DESIGN PROBLEM WAS NOT NOTICED. ELEXTRONS, YESTERDAY AT 8:13 AM I NOTICED THIS ANNOYING DOUBLE IMAGE PROBLEM (ACTUALLY TRIPLE IMAGE IF LIGHT SOURCE IS BRIGHT ENOUGH). I SEE IT DURING THE DAY ON VERY BRIGHT SPECULAR HIGHLIGHT REFLECTIONS OF THE SUN. THIS IS ON A MODEL X DELIVERED LATE IN MARCH. I GOOGLED THE PROBLEM AND FOUND THIS THREAD. I FIRST NOTICED THE ISSUE WHEN LOOKING AT A BUNCH OF CARS STOPPED AT A STOPLIGHT FAR AHEAD OF ME, BUT IT WAS IN BRIGHT SUNSHINE AND THE BACKS OF THE CARS WERE GLINTING. THIS CAUSED VERY BRIGHT, SHARP GREEN DOTS FLOATING ABOVE THE CARS AT ABOUT THE PERCEIVED HEIGHT OF THE STOP LIGHTS. IT LOOKED LIKE THERE WERE MORE GREEN LIGHTS ON THE STOP LIGHTS THAN THERE SHOULD HAVE BEEN AND THAT WAS WHAT CAUGHT MY ATTENTION. NOTE; NOT JUST DOUBLE VISION, GREEN/RED COLOR SHIFT ALSO

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