Home · 2016 Tesla Model X P100d · Complaints

What 417 owners told NHTSA about the 2016 Tesla Model X P100d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (417)Crash / fire / injury (62)Suspension (148)Electrical system (90)Body & structure (54)Steering (44)Speed control (33)Visibility & wipers (33)Brakes (18)Driver assistance (15)Lights (13)Transmission & drivetrain (13)

12 of 417 complaints match · Electrical system · crash/fire/injury only · clear filters

Apr 1, 2025Electrical systemLatches & locksCrash1 injury

The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passenger’s side front or rear to exit the vehicle. The contact stated that some pedestrians nearby were able to unlock the door from outside for his wife to exit the vehicle. The contact was concerned that his wife could have been killed if the vehicle had caught on fire or there was some other form of an emergency. The contact stated that his wife sustained a knee injury. Medical attention was not needed at the scene; however, the contact’s wife had since started receiving physical therapy for pain in her knee. The contact was unsure if the other driver had sustained any injuries. A Police report was filed. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA ODI 11652101

Feb 4, 2021SteeringElectrical systemBody & structureCrash

2016 TESLA MODEL X. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-062 AND 20V-710. *LD THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL STATING THE VEHICLE WAS NOT EXPERIENCING THE FAILURE. THE CONSUMER STATED THE SCREEN WOULD BLACK OUT RANDOMLY AND THE STEERING ASSIST DID NOT FUNCTION PROPERLY. THE VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO THE FAILURE. THE VEHICLE HAD TRIM SEPARATION THAT WOULD LEAK WATER THAT THE DEALER WOULD NOT REPAIR. *JS

NHTSA ODI 11394241

Jan 15, 2021Electrical systemCrash

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED WHILE REVERSING THE VEHICLE FROM HIS GARAGE, WHEN ATTEMPTING TO ADJUST THE RADIO AND THE BACK-UP CAMERA DISPLAY ON THE TOUCH SCREEN DISAPPEARED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUED REVERSING AND BACKED UP INTO ANOTHER PARKED VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN AUTO BODY SHOP TO HAVE THE REAR BUMPER REPAIRED. THE CONTACT STATED ON 2 DIFFERENT OCCASION, WHEN THE HE EXPERIENCE THE SAME FAILURE. THE VEHICLE WAS TAKEN TO LOCAL DEALER TESLA (4180 EL CAMINO REAL, PALO ALTO, CA 94306:(650) 681-5800), WHERE IT WAS DIAGNOSED WITH NEEDING THE MICROCHIP OR THE DISPLAY UNIT TO BE REPLACED.THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET.THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT*JB

NHTSA ODI 11388366

Jan 25, 2020Electrical systemBody & structureElectronic Stability Control (esc)Crash

ON THURSDAY, SEPTEMBER 26, 2019, AT 7:40 AM, I WAS PARKING MY CAR AT WORK AND MY CAR WENT ON FULL SPEED FORWARD OVER THE MEDIAN AND CRASHED, LUCKILY NO ONE WAS HURT. THIS HAPPENED IN A SPLIT OF A SECOND AND THE VEHICLE'S SAFETY OVERRIDE BREAK THAT SHOULD HAVE PREVENTED FROM GOING OVER AN OBSTRUCTION IN FRONT OF THE CAR DID NOT ENGAGE AS CLAIMED BY TESLA. I REQUESTED AN ANALYSIS OF THE CAR'S RECORDED DATA TO TESLA AND ASKED TO PROVIDE ME WITH A COPY OF THE REPORT FOR BETTER UNDERSTANDING. AFTER WEEKS OF ANALYSIS, AN EMPLOYEE FROM TESLA CALLED AND INFORMED THAT IT WAS MY FAULT AS THE GAS PADDLE WAS FULLY ENGAGED, I WAS ASTONISHED AS I DID NOT HIT THE GAS PADDLE RATHER I JUST LET MY FOOT OFF THE BREAK TO PARK MY CAR SLOWLY IN THE PARKING SPACE AND THE CAR TOOK OFF WITH SPEED AS IF I PUT FULL FORCE TO GAS PADDLE. AS FOR GETTING A COPY OF THE REPORT, HE SAID THAT HE WILL HAVE TO ASK THE ENGINEERS AND LET ME KNOW. IT HAS BEEN FOUR MONTHS, AND NO ONE REACHED OUT TO ME ABOUT THE REPORT. SOME PEOPLE SAW THE WHOLE INCIDENT AND SAID THAT I REDUCED THE SPEED OF MY CAR TO PARK AND SUDDENLY IT TOOK OFF AND WENT FORWARD FAST. AT THAT MOMENT, IT FELT LIKE THE CAR WAS CONTROLLED BY SOMEONE ELSE AS PRESSING ON A BREAK WAS NOT STOPPING THE CAR AND FINALLY, I HAD TO PRESS THE PARK TO STOP IT. I HAVE BEEN DRIVING THE CAR TO MY WORK AND PARKING AT THE SAME PARKING LOT EVERY DAY FOR THE LAST 3 YEARS. MY INSURANCE TOTALED THE CAR AND PROVIDED THE RESIDUAL VALUE, TO THIS DATE I AM WITHOUT A CAR AND TRYING TO FIX THE DAMAGES OF MY CAR. I ALMOST GAVE UP BUT SAW THE NEWS THAT I AM NOT ALONE ABOUT TESLA DENYING SIMILAR CLAIMS OF HUNDREDS OF SUDDEN ACCELERATION CRASHES. TESLA HAVE THE DATA AND I AM REQUESTING TESLA TO TAKE FULL RESPONSIBILITY AND COMPENSATE FOR MY DAMAGE. I AM REQUESTING NHTSA TO INVESTIGATE AND HELP BRING CLOSURE TO THIS MATTER.

NHTSA ODI 11301846

Jan 23, 2020Transmission & drivetrainElectrical systemBrakesCrash

PULLING INTO A PARKING PLACE THE CAR ACCELERATED OUT OF CONTROL EVEN THOUGH THE BRAKE WAS PRESSED

NHTSA ODI 11301362

Aug 13, 2019Electrical systemSpeed controlFuel systemCrash

HERE IS A REPORT AND VIDEO OF AN OUT OF CONTROL MODEL X. HTTPS://WWW.TUNOTICIAPR.COM/NOTICIAS-POLICIACAS/1614660804--VIDEO-MUESTRA-VEH%C3%ADCULO-TESLA-DESCONTROLADO-EN-MAYAG%C3%BCEZ-A-PUNTO-DE-ATROPELLAR-A-UNA-PERSONA- ON SATURDAY, AUGUST 10, 2019, A STRANGE VEHICULAR ACCIDENT OCCURRED ON CALLE DE LA CANDELARIA, FORMER STREET MCKINLEY, MAYAGEZ, IN FRONT OF THE BAKERY MASSA BAKERY. THE DRIVER OF A TESLA MODEL X ELECTRIC CAR WAS PARKING, WHEN SUDDENLY IT SPED UP, INITIALLY IMPACTING A PICK-UP BUS. THE IMPRESSIVE IMAGES SHOW THAT THE TESLA VEHICLE WAS VERY CLOSE TO CAUSING INJURIES TO A YOUNG WOMAN WHO WAS GETTING OFF THE WHITE TOYOTA TACOMA ON THE PASSENGER SIDE. THEN HE WAS EXTREMELY CLOSE TO RUNNING OVER A PERSON ON THE OPPOSITE SIDEWALK. THE MARCH CONTINUED UNCONTROLLABLY AND IN A CIRCLE, SUBSEQUENTLY IMPACTING A SECOND VEHICLE. CLEARLY THE DRIVER IS UNABLE TO STOP THE CAR. THERE IS NO SUDDEN ACCELERATION (WHICH IS OFTEN BLAMED ON FOOT ERROR). IT WAS ONLY LUCK THAT PREVENTED LOSS OF LIFE. YOU HAVE DOZENS OF REPORTS OF UNINTENDED ACCELERATION FILED. OWNERS ARE ADAMANT THAT THIS IS A PROBLEM WITH THE CAR NOT DRIVER ERROR. PLEASE TAKE ACTION. ** PLEASE NOTE - I AM NOT THE OWNER...THIS IS A REPORT MADE IN THE PUBLIC INTEREST. I HAVE HAD TO USE THE VIN OF A CAR THAT IS ON A SALVAGE AUCTION SITE IN ORDER TO SATISFY YOUR WEBSITE REQUIREMENTS. THIS IS NOT FRAUDULENT AS ELON MUSK HAS CLAIMED, IT IS JUST A WAY TO OVERCOME THE DEFICIENCIES IN YOUR WEBSITE THAT MAKE IT HARD FOR CONCERNED CITIZENS TO FILE A COMPLAINT ESPECIALLY IF THEY ARE NOT US RESIDENTS BUT ARE IN A COUNTRY WHERE THERE ARE DANGEROUS TESLAS LOOSE ON THE ROADS. THANK YOU. HAVE A SPLENDID DAY.

NHTSA ODI 11243812

Aug 7, 2018Electrical systemBrakesCrash

THE CAR AUTO ACCELERATED ON A SURFACE STREET AND CRASHED

NHTSA ODI 11118315

Oct 17, 2017Electrical systemCrash1 injury

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE THE VEHICLE WAS ON AUTOPILOT, THE VEHICLE CRASHED INTO A TOW TRUCK. THE CONTACT STATED THAT THE AUTOPILOT FUNCTION MALFUNCTIONED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO BOTH KNEES, THE LEFT WRIST, AND THE ABDOMEN AREA. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED IF THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,000.

NHTSA ODI 11034140

Jun 25, 2017SuspensionElectrical systemCrashFire1 injury

A TESLA MODEL X HAS JUST CRASHED AND BURST INTO FLAMES. HTTP://WWW.OCREGISTER.COM/2017/06/25/CAR-SMASHES-INTO-OCFA-GATES-IN-A-RECURRING-PROBLEM/ PHOTOGRAPHS ARE ATTACHED WHICH SHOWS A FRONT WHEEL AND SUSPENSION LYING ON THE GROUND SOME DISTANCE BEFORE THE CRASH SCENE. THE TOP BALL JOINT HAS POPPED APART. EVEN IF THE SUSPENSION WAS HIT IN THE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED. YOU HAVE SEVERAL OTHER COMPLAINTS ON RECORD OF TESLA BALL JOINTS COMING APART. IT IS QUITE POSSIBLE THAT THE BALL-JOINT FAILURE CAUSED THE CRASH. ALSO THE TESLA HAS ONCE AGAIN SELF-IGNITED. CRASH TESTS NEED TO BE DONE WITH A BATTERY THAT IS HOT FROM RECENT CHARGING OR FROM FAST DRIVING TO FIND OUT WHY TESLAS BURST INTO FLAMES SO OFTEN. PLEASE INVESTIGATE

NHTSA ODI 11001262

Jun 16, 2017Electrical systemSpeed controlBrakesCrash

VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.

NHTSA ODI 10995447

Apr 25, 2017Electrical systemBody & structureCrashFire3 injuries

HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.

NHTSA ODI 10980353

Apr 5, 2017Electrical systemElectronic Stability Control (esc)Crash

I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .

NHTSA ODI 10970822

Working with the data? Download all 417 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Tesla Model X P100d verdict →