Aug 30, 2017Steering
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THIS VIDEO HAS JUST BEEN UPLOADED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NVOKISDDXYW IN THIS VIDEO A TESLA EMPLOYEE IS DEMONSTRATING THE AUTOPILOT TO THE PASSENGERS. SHE DRIVES ON UNDIVIDED ROADS JUST INCHES FROM ONCOMING TRAFFIC WITH HER HANDS COMPLETELY OFF THE WHEEL. SHE ENCOURAGES THE PASSENGERS TO BELIEVE THAT THIS IS SAFE AND THAT IT IS ONLY NECESSARY TO SQUEEZE THE WHEEL OCCASIONALLY TO KEEP THE AUTOPILOT HAPPY. LIVES ARE BEING PLACED AT AT RISK BY THE IRRESPONSIBLE MARKETING OF THIS GLITCHY AND UNSAFE CONTRAPTION. THANK YOU. CONCERNED CITIZEN.
NHTSA ODI 11020502
Aug 27, 2017Fuel systemFire2 injuries
THIS IS A COMPLAINT ABOUT THE FIRE DANGER IN TESLA VEHICLES. THE LATEST CRASH IN LAKE FOREST SHOWS THAT BURNING FLUID IS ESCAPING FROM BENEATH THE CAR AND IS NEAR IMPOSSIBLE TO EXTINGUISH. HTTP://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/TESLA-LAKE-FOREST-HOME-FIRE-441816433.HTML THIS SAME FLUID THAT BURNS WITH A YELLOW FLAME CAN BE SEEN ANY MANY OTHER TESLA FIRES. PICTURES ARE ATTACHED. THE TESLA CONTAINS APPROXIMATELY 8 GALLONS OF ETHYLENE GLYCOL MIX IN ITS BATTERY COOLANT SYSTEM. THIS CIRCULATES THROUGH RADIATORS AT THE FRONT OF THE CAR WHICH ARE EASILY RUPTURED IN A CRASH. IT IS A KNOWN FACT THAT ETHYLENE GLYCOL IS FLAMMABLE ESPECIALLY IF IS PREHEATED TO HIGH TEMPERATURES DUE TO SUPERCHARGING OR HARD DRIVING. THESE ARE NOT THE SAME KIND OF FIRES AS HAPPEN WHEN THE LITHIUM BATTERIES THEMSELVES CATCH FIRE. THEY BURN WITH A WHITE FLAME AND EXPLODE LIKE FIRECRACKERS. IT IS APPARENT THAT THE TESLA COOLANT CATCHES FIRE VERY EASILY AND IS EXTREMELY DIFFICULT TO EXTINGUISH. PLEASE SEE ATTACHED PHOTOGRAPHS FOR EXAMPLES OF THIS. THANK YOU. CONCERNED CITIZEN.
NHTSA ODI 11019984
Aug 26, 2017SteeringSuspensionCrash
HERE IS A REPORT OF A TESLA CRASH IN GERMANY: HTTP://WWW.NACHRICHTEN.AT/OBEROESTERREICH/TESLA-KRACHTE-IN-LINZER-FRUEHVERKEHR-GEGEN-STRASSENLATERNE;ART4,2601196 AND A YOUTUBE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=X0E5OB5X9AK THE DRIVER REPORTS THAT THE STEERING SUDDENLY LOCKED UP. THE VIDEO SHOWS THAT THE LH FRONT WHEEL IS PUSHED UP AND BACK IN THE WHEEL WELL AND THAT THE SUSPENSION HAS COLLAPSED. THIS SIDE OF THE CAR DID NOT HIT THE POLE AND IS UNDAMAGED APART FROM THE COLLAPSED SUSPENSION. THERE HAVE BEEN DOZENS OF SIMILAR INCIDENTS IN WHICH THE TESLA SUSPENSION HAS COLLAPSED. THERE ARE NO BUMP STOPS ON THE TESLA SUSPENSION AND A SIMPLE AIR LEAK CAN CAUSE A DISASTER. THIS INCIDENT COULD EASILY HAVE CAUSED A FATALITY. PLEASE INVESTIGATE THIS INCIDENT. THANK YOU. I AM NOT A TESLA OWNER JUST A CONCERNED CITIZEN.
NHTSA ODI 11019815
Aug 26, 2017SteeringSuspensionBrakesCrashFire1 injury
A TESLA HAS JUST CRASHED INTO A GARAGE AND THEN CAUGHT FIRE: HTTP://WWW.OCREGISTER.COM/2017/08/25/TESLA-SLAMS-INTO-LAKE-FOREST-GARAGE-SEVERELY-DAMAGING-IT-AND-SPARKING-A-FIRE/ PICTURES (ATTACHED) SHOW THAT A COMPLETE WHEEL AND SUSPENSION SNAPPED OFF THE CAR BEFORE IT CHARGED INTO THE GARAGE. PLEASE INVESTIGATE.
NHTSA ODI 11019900
Aug 22, 2017WheelsCrash
OUR 2016 TESLA MODEL S DROPPED THE LEFT REAR WHEEL COMPLETELY WHILE MY WIFE WAS DRIVING ON FREEWAY 5 NORTH BOUND LAST SATURDAY NIGHT (08/19/2017) IN SAN JUAN CAPISTRANO AREA, RIGHT BEFORE EXIT 81. THE ROAD IS SMOOTH AND WITHOUT BUMP OR SHARP TURN. ALL OTHER CARS WAS ABLE TO RUN BY NORMALLY. THE RIGHT REAR WHEEL ALSO LOST A LOCKING NUT. THE ACCIDENT WAS VERY DANGEROUS, VERY SCARY! WE JUST HAD A ROUTINE SERVICE AT TESLA SERVICE CENTER THIS JUNE.
NHTSA ODI 11018928
Aug 18, 2017SuspensionCrash1 death
THERE WAS A FATAL CRASH IN HAWAII ON JUNE12TH THIS YEAR. HTTP://KHON2.COM/2017/06/12/WAIMANALO-MAN-KILLED-IN-CRASH-ON-PALI-HWY/ THE TESLA DRIVER CLAIMS THAT HE WAS HIT FROM BEHIND BY A SPEEDING SUV WHICH THEN LOST CONTROL AND OVERTURNED KILLING THE DRIVER OF THAT VEHICLE. PHOTOGRAPHS AT THE CRASH SITE SHOW THE TESLA HAVING LOST THE LH BACK WHEEL. THE TESLA HAS NOW SHOWN UP IN THE SALVAGE YARD: HTTPS://WWW.COPART.COM/LOT/32722527/PHOTOS THE CAR IS UNDAMAGED APART FROM HAVING LOST A WHEEL. IT WAS NOT HIT FROM BEHIND. IT IS ABSOLUTELY CLEAR THAT THE TESLA LOST A WHEEL WITHOUT ANY IMPACT DAMAGE AND THAT THE SUV WAS FORCED TO SWERVE TO AVOID THE TESLA MAKING THAT DRIVER LOSE CONTROL AND ROLL OVER CAUSING HIS DEATH. PLEASE RECALL THESE CARS BEFORE MORE INNOCENT LIVES ARE LOST. I AM FILING THESE REPORTS IN THE PUBLIC INTEREST. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS. MY GENUINE CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION.
NHTSA ODI 11016103
Aug 11, 2017
THIS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO OF AN OWNER IN GERMANY: HTTPS://WWW.YOUTUBE.COM/WATCH?V=7WHDLTTCUPM HE DRIVES AT HIGH SPEED ON THE AUTOBAHN AND ON NARROW UNDIVIDED ROADS USING AUTOPILOT WITH HIS HANDS NOWHERE NEAR THE WHEEL. HE ALSO FIDDLES WITH THE CENTRE SCREEN AND EVEN USES A HAND HELD MOBILE PHONE. THE IRRESPONSIBLE MARKETING OF THIS AUTOPILOT BY TESLA AND THE CLAIMS OF "40% SAFER THAN A HUMAN DRIVER" HAVE CAUSED OWNERS TO HAVE MISPLACED CONFIDENCE IN THE AUTOPILOT. DRIVERS OF ONCOMING VEHICLES AND OTHER ROAD-USERS DID NOT GIVE PERMISSION FOR THIS DANGEROUS EXPERIMENT. IN EVERY CASE WHERE THERE HAS BEEN A FATAL CRASH TESLA HAVE CLAIMED THAT AUTOPILOT WAS NOT RESPONSIBLE. THIS CLAIM MAKES IT EVEN MORE PROBABLE THAT OWNERS WILL DRIVE HANDS FREE AND TRUST IN THE HIGHLY DANGEROUS SO CALLED AUTOPILOT. PLEASE TAKE ACTION.
NHTSA ODI 11014544
Jul 30, 2017Suspension
HERE IS YET ANOTHER INSTANCE OF A TESLA SUSPENSION FAILURE. PLEASE INVESTIGATE THIS MAJOR DEFECT. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SERIOUS-PROBLEM-WITH-MY-2016-MODEL-S.95065/ I HAVE OWNED MY 2016 MODEL S FOR JUST OVER ONE YEAR (25K MILES) AND HAVE BEEN A HUGE FAN OF TESLA. I LIKE READING THE FORUMS AND HAVE BEEN A VERY HAPPY OWNER. HOWEVER, I WAS DRIVING HOME WITH MY WIFE FROM CHURCH THIS MORNING AND THE CAR HAD A POTENTIALLY LIFE THREATENING FAILURE. I BEGAN NOTICING A "THUD" TYPE SOUND ON NORMAL ROAD BUMPS ON MY DRIVE HOME, AND WHEN I SLOWED TURNING INTO MY DEVELOPMENT AND PRESSED ON THE BRAKES TO SLOW DOWN THE CAR, IT BEGAN MAKING A SHRILL SOUND AND THE CAR BEGAN JUMPING UP AND DOWN. I PULLED OVER AND NOTICED THAT IT LOOKS LIKE SOMETHING COMPLETELY FELL OFF THE FRONT DRIVER'S SIDE AXEL OR TURNING APPARATUS (I'M NOT VERY KNOWLEDGEABLE ABOUT CAR PARTS!) HAS ANYONE ELSE EXPERIENCED THIS? I AM HOPING THIS IS AN ANOMALY AS I REALLY LOVE MY TESLA, BUT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY OR ON AUTOPILOT I CAN'T IMAGINE THINGS ENDING WELL FOR ME AND MY FAMILY. I AM VERY HAPPY TO BE SAFE AT HOME. I WILL REACH OUT TO SERVICE MONDAY AM TO GET THIS FIXED. I AM ATTACHING A PICTURE OF WHAT I SAW IN THE FRONT PASSENGER SIDE WHEEL WHERE SOMETHING SEEMS TO HAVE COMPLETELY COME OFF THE CARS SUSPENSION.
NHTSA ODI 11011535
Jul 30, 2017Suspension
HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/33536617-2016-TESLA-MODEL-S-AUSTELL-GA IT DOES NOT APPEAR TO HAVE BEEN INVOLVED IN A COLLISION. NO AIR-BAGS HAVE DEPLOYED. THE BACK LH WHEEL AND COMPLETE SUSPENSION HAS BEEN RIPPED OFF AND APPEARS TO HAVE EXITED OUTWARDS PUSHING OUT THE BODYWORK. THIS IS A SIMILAR FAILURE TO MANY OTHER TESLAS THAT HAVE SHED WHEELS FOR NO GOOD REASON. THE FACT THAT MANY DRIVERS ARE USING AUTOPILOT HANDS FREE MAKES THIS SITUATION EVEN MORE DANGEROUS. PLEASE INVESTIGATE,
NHTSA ODI 11011549
Jul 21, 2017Electrical system
AT APPROXIMATELY 3000 MILES AFTER BUYING IT BRAND NEW, A WARNING MESSAGE ON THE DASH STATED THAT THE 12V BATTERY NEEDED TO BE SERVICED. WHEN I BROUGHT IT IN TO THE SERVICE CENTER, THEY STATED THAT IT HAD TO BE REPLACED.
NHTSA ODI 11006687
Jul 11, 2017Suspension
HERE IS ANOTHER TESLA IN THE JUNKYARD. THE FRONT SUSPENSION HAS COLLAPSED ON BOTH SIDES. IT DOES NOT APPEAR THAT THE CAR HAS BEEN INVOLVED IN A COLLISION WITH ANOTHER VEHICLE. THE DAMAGE LOOKS TO BE ENTIRELY SELF INFLICTED DUE TO THE SUSPENSION FAILURE. IT IS OBVIOUS THAT TESLA HAS A CULTURE THAT REFUSES TO RECOGNISE THESE REPEATED SUSPENSION FAILURES AND BY THEIR USE OF NON DISCLOSURE AGREEMENTS DISCOURAGES OWNERS FROM REPORTING TO THE AUTHORITIES. I BELIEVE IT IS LONG OVERDUE FOR NHTSA TO INVESTIGATE THESE MATTERS. THANK YOU. CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.
NHTSA ODI 11004202
Jul 11, 2017SteeringCrash
WE WERE DRIVING TESLA S NORTHBOUND ON HIGHWAY 101 GOING FROM NOVATO TO PETALUMA, WE WERE ON AUTO STEERING WHEN THE DRIVER (MY SON) SAW THE CAR MERGING STRAIT ON US, HE TRIED TO AVOID THE ACCIDENT AND SWUNG TO THE LEFT, BUT BECAUSE IT WAS ON AUTO STEERING THE STEERING WHEEL WAS BLOCKED/STIFF AND AT FIRST HE WAS NOT ABLE TO MOVE IT. IT TOOK HIM COUPLE OF SECONDS TO REALIZE IT. IN ORDER TO OVERRIDE THE AUTO STEERING HE HAD TO USE FORCE TO SWING LEFT BUT ONES THE AUTO STEERING WAS OVERRIDDEN WE SWUNG TO THE LEFT SUDDENLY ALMOST HITTING THE DIVIDER/WALL BETWEEN HIGHWAY'S BOUNDS, THEN HE SWUNG TO THE RIGHT TO AVOID THE WALL, SO WE FOUND OURSELVES SWINGING THROUGH 2 LANES AND SHOULDER LEFT AND RIGHT, GOOD OTHER CARS SLOWED DOWN WITNESSING THE ACCIDENT SO WE DID NOT HIT ANY OTHER CAR, CANNOT DRIVE THE CAR DUE TO SOME REAR WHEEL DAMAGE. I BELIEVE THAT THE AUTO STEERING WAS MALFUNCTIONING AT THIS POINT BECAUSE IT WAS SUPPOSED TO BE THE SAFEST WAY OF DRIVING AND IT CAUSED US TO BE UNABLE TO ESCAPE THE OTHER CAR MERGING TO US AND EVENTUALLY BE INVOLVED IN THE ACCIDENT. TO AVOID OTHERS FROM SAME PROBLEM OR EVEN WORSE I DEMAND TO PRESERVE THE EVIDENCE AND TAKE MY CAR BACK AND REDO IT SO IT WILL NOT MALFUNCTION AGAIN, ALSO THE INSURANCE REPLACED ONLY THE DAMAGED TIRE, SO NOW WE HAVE 3 OLD TIRES AND ONE HIGHER ONE, I HAVE TO HAVE 4 SAME SIZE TIRES.
NHTSA ODI 11004372
Jul 11, 2017Suspension
I HAVE FILED MANY REPORTS ABOUT TESLA SUSPENSION FAILURES BUT SINCE I AM NOT AN ACTUAL OWNER PERHAPS YOU ARE NOT TAKING THESE COMPLAINTS SERIOUSLY. HERE IS A DISCUSSION THREAD IN WHICH AN ACTUAL OWNER REPORTS THIS PROBLEM: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FRONT-UPPER-BALL-JOINTS.93694/ **SNIP: SCOTTM, SUNDAY AT 5:10 PM IT'S BALL JOINT TIME, STARTING TO FEEL SOME MOVEMENT... MECHANIC ESTIMATES 10 - 20 MIL MOVEMENT OF UPPER BALL JOINT. I HAVE BEEN FEELING INCREASED "WANDER" OR "RUT FOLLOWING" BEHAVIOR ON THE HIGHWAYS... CAR HAS 100,000 KM ON IT. ARE THERE ANY IMPROVED (STRONGER / HEAVY DUTY) OR AFTERMARKET SUSPENSION PARTS FOR OUR S'S YET? MY MECHANIC NOTICED THE FRONT UPPER BALL JOINTS ARE RIVETED ONTO THE UPPER CONTROL ARM.. AND THEORIZED IT MIGHT BE POSSIBLE TO DRILL THEM OFF AND REPLACE WITH SOME OTHER BALL JOINT. LIKE MAYBE SOMETHING FOR A 3/4 TON TRUCK ? ANYBODY GOTTEN ADVENTUROUS WITH SUSPENSION MODS YET... I'M OFF WARRANTY SO WHAT THE HECK. NOT AFRAID TO DO STUFF IN A MACHINE SHOP.** AND THIS: HTTPS://WWW.YOUTUBE.COM/WATCH?V=DGDKZMLZQOG PLEASE TAKE ACTION IMMEDIATELY. THANK YOU. CONCERNED CITIZEN.
NHTSA ODI 11004672
Jul 8, 2017Brakes
A BRAKE FAILURE WAS EXPERIENCED AT ROUGHLY 4 PM PDT ON JULY 3, 2017. I HAD TO SWERVE INTO THE MEDIAN TO PREVENT REAR ENDING THE VEHICLE IN FRONT OF ME WHILE TRAVELING AT ROUGHLY 30MPH. ON THE SCREEN IN THE VEHICLE A WARNING WAS DISPLAYED "AUTOMATIC EMERGENCY BRAKING DISABLED.." I PULLED INTO A BUSINESS PARK PARKING LOT AND IN ORDER TO STOP THERE WAS A TREMENDOUS AMOUNT OF BRAKE PRESSURE REQUIRED TO BRING THE VEHICLE TO A STOP. THE CAR WAS PARKED AND SUBSEQUENTLY TOWED TO MY HOME. ABOUT 5 DAYS LATER THE TESLA SERVICE CENTER IN RENO TOWED THE CAR FOR SERVICE. WE ARE AWAITING THE RESULTS.
NHTSA ODI 11003838
Jun 28, 2017Suspension
HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25357151&ROWNUMBER=7&LOADRECENT=TRUE IT DOES NOT APPEAR TO HAVE BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED. THE FRONT RH STEERING KNUCKLE HAS SNAPPED IN HALF. THE SUSPENSION HAS COLLAPSED. MANY OWNERS ARE REPORTING PROBLEMS WITH SHUDDERING :HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6JRDHE/MODEL_SX_RATTLING_FROM_FRONT_DRIVE_SHAFT/?ST=J4GMLBJK&SH=2D210FE0 TESLA SEEMS TO HAVE A CULTURE OF DENYING THAT THERE ARE ANY FAULTS IN THESE CARS AND ARE STILL USING NON DISCLOSURE AGREEMENTS THAT HAVE THE EFFECT OF DISCOURAGING OWNERS FROM COMPLAINING TO THE AUTHORITIES. PLEASE INVESTIGATE.
NHTSA ODI 11001843
Jun 20, 2017SteeringBrakes
THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO OF AN OWNER USING AUTOPILOT HANDS FREE AT HIGH SPEED ON A FREEWAY AND INCHES AWAY FROM MANY ONCOMING CARS ON AN UNDIVIDED ROAD. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PIQYOOP5PYC RATHER THAN KEEPING HER HANDS ON THE WHEEL SHE INSTEAD GIVES THE WHEEL A REGULAR TWEAK EVERY ABOUT ONCE A MINUTE BUT THE REMAINDER OF THE TIME HER HANDS ARE NOWHERE NEAR THE WHEEL. THIS IS JUST ONE OF MANY VIDEOS SHOWING OWNERS DRIVING IN DANGEROUS WAYS. I BELIEVE THAT THESE OWNERS HAVE BEEN DUPED INTO HAVING MISPLACED CONFIDENCE IN THE AUTOPILOT AND THAT THE SITUATION HAS BEEN MADE WORSE BY TESLA USING NHTSA APPARENT ENDORSEMENT OF THE AUTOPILOT. NHTSA HAS STATED THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER BASED ON THE NUMBER OF INCIDENTS WHICH RESULTED IN AIR-BAG DEPLOYMENT ACCORDING TO DATA SUPPLIED BY TESLA. THE PUBLICATION OF THIS FINDING HAS CAUSED OWNERS TO HAVE HIGH CONFIDENCE IN THE AUTOPILOT. MIGHT I POLITELY ASK - WHAT IS THE SAMPLE SIZE? IF THE SAMPLE SIZE WAS FOR EXAMPLE 100 AIR-BAG DEPLOYMENTS THEN THAT IS A RATHER LARGE NUMBER OF CRASHES IN PROPORTION TO THE NUMBER OF CARS ON THE ROAD. IT IS ALSO FAR TOO LOW A SAMPLE TO PROVIDE STATISTICALLY RELIABLE RESULTS. WHENEVER A CRASH OCCURS TESLA CLAIMS THAT THE AUTOPILOT WAS NOT ENGAGED AT THE TIME. THIS IS PROBABLY TRUE BECAUSE THE AUTOPILOT WILL DISENGAGE IF THE OWNER TOUCHES THE WHEEL OR THE BRAKE IN THE INSTANT BEFORE IMPACT. AT 3:20 IN THE VIDEO YOU CAN SEE THE OWNER GRAB THE WHEEL AFTER THE AUTOPILOT CROSSES DOUBLE LINES. PLEASE TAKE ACTION TO PREVENT FURTHER LOSS OF LIFE.
NHTSA ODI 11000132
Jun 19, 2017Parking BrakeSpeed controlBrakesCrash
TL* THE CONTACT OWNS A 2016 TESLA S60. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE PARKED VEHICLE, IT INDEPENDENTLY ACCELERATED. THE VEHICLE CRASHED INTO A PILLAR. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. WHEN THE BRAKES WERE APPLIED, THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT SHE WAS UNCERTAIN IF SHE MAY HAVE DEPRESSED THE ACCELERATOR PEDAL ACCIDENTALLY. THE LOCAL DEALER (TESLA 750 E. EL CAMINO REAL, SUNNYVALE, CA, 94087) CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL OCTOBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V260000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS STILL UNDER INVESTIGATION. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,977. UPDATED 08/23/17*LJ *CN
NHTSA ODI 11000077
Jun 19, 2017Electrical systemBody & structureBrakesCrash
TAKATA RECALL. A SERIOUS INCIDENT HAPPENED TO MY TESLA MODEL S IN DECEMBER 16, 2016 WHEN I APPLIED THE BRAKE PEDAL VEHICLE FAILED TO STOP AT PARKING SPOT. THE VEHICLE KEPT RUNNING OVER A CONCRETE BARRIER AND HIT A WALL WHICH RESULTED IN A SIGNIFICANT DAMAGE TO THE VEHICLE. I CALLED TESLA MOTOR CUSTOMER SUPPORT IMMEDIATELY AFTER THE INCIDENT AND TOLD THEM ABOUT WHAT HAPPENED. PICTURES OF THE CRASH ARE UPLOADED BELOW. REPAIRING THE VEHICLE DAMAGES COSTED $11,717.85 AND OVER 2 MONTHS TO FIXED PLUS EXPENSES ASSOCIATED WITH CAR RENTAL AND TOWING THAT BESIDE THE INCONVENIENCE I WENT THROUGH. AFTER RECEIVING A RECALL LETTER REGARDING THE THE BRAKE CLAPPERS ISSUE LAST MONTH I SENT AN EMAIL TO TESLA AND I WAS TOLD TO COME TO TESLA SERVICE ON TUESDAY 06/20/2017 TO CHECK THE SITUATION.
NHTSA ODI 11000097
Jun 16, 2017LightsVisibility & wipers
INTERMITTENT WINDSHIELD WIPERS MAY FAIL. HAS HAPPENED TWICE, VIDEO CAPTURED FOR SECOND EVENT. HEADLIGHTS HAVE TURNED OFF ON THREE SEPARATE OCCASIONS WHILE DRIVING IN DARK. MOST RECENT EVENT WAS CAPTURED ON DASHCAM, AS WELL AS IPHONE VIDEO, WITH MULTIPLE TEST SCENARIOS (TURNING THEM FROM AUTO TO ON, AND BACK AGAIN. REBOOTING COMPUTER INTERFACE, ETC). THIS IS VERY DANGEROUS, AND COULD CAUSE SERIOUS HARM OR DEATH. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A9Q1PXP2LP4 HTTPS://WWW.YOUTUBE.COM/WATCH?V=CNSW9BDQ0O8 HTTPS://WWW.YOUTUBE.COM/WATCH?V=ZEKIS_LMZ1K HTTPS://WWW.YOUTUBE.COM/WATCH?V=EDQKSE-IOUK
NHTSA ODI 10995446
Jun 15, 2017Steering
I HAD MY WHEEL TURNED AND I PUT THE CAR IN PARK, THEN I SWIPED MY CARD TO GET INTO MY PARKING GARAGE. AFTER I PUT THE CAR BACK INTO DRIVE MY POWER STEERING ASSIST FAILED AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THERE HAVE BEEN MULTIPLE REPORTS ON POWER STEERING ASSIST FAILURES ON THE TESLA FORUM WHILE MAKING TURNS.
NHTSA ODI 10995278
Jun 13, 2017SteeringElectrical system
ANOTHER COMPLAINT TO DRAW ATTENTION TO THE DANGERS OF AUTOPILOT. HERE IS A VIDEO OF A DRIVER IN EUROPE DRIVING WITH AUTOPILOT HANDS FREE ON NARROW WINDING ROADS WITH PEDESTRIANS CYCLISTS AND ONCOMING TRAFFIC: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CHIHRWJDDYC NONE OF THESE ROAD USERS DESERVE TO HAVE THEIR LIVES PLACED AT RISK. PEOPLE HAVE ALREADY BEEN KILLED. PLEASE STOP THIS IRRESPONSIBLE EXPERIMENT.
NHTSA ODI 10994577
Jun 13, 2017SuspensionCrash1 death
HERE IS A REPORT OF A CRASH THAT HAS JUST OCCURRED IN HAWAII. HTTP://KHON2.COM/2017/06/12/WAIMANALO-MAN-KILLED-IN-CRASH-ON-PALI-HWY/ THE OWNER OF THE TESLA REPORTS THAT HE FELT A BUMP AND THEN SAW A SPEEDING CAR FLY PAST HIM AND CRASH INTO A GUARD RAIL. THE DRIVER OF THAT CAR WAS KILLED. THE BACK WHEEL OF THE TESLA HAS COMPLETELY FALLEN OFF AND YET THERE APPEARS TO BE NO COLLISION DAMAGE THAT WOULD HAVE CAUSE THE WHEEL TO COME OFF. CRASH INVESTIGATORS NEED TO BE TOLD OF THE MULTIPLE INSTANCES OF TESLA WHEELS AND SUSPENSIONS FALLING OFF FOR NO GOOD REASON. PLEASE INVESTIGATE THE CIRCUMSTANCES OF THIS CRASH. I BELIEVE IT IS HIGHLY PROBABLE THAT THIS FATAL CRASH WAS CAUSED BY YET ANOTHER CASE OF TESLA SUSPENSION FAILURE. PLEASE DO NOT MISS THIS OPPORTUNITY TO PROPERLY INVESTIGATE THIS CRASH.
NHTSA ODI 10994584
Jun 11, 2017Steering
THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0DPLW8Y6AJG THE OWNER MERGES ON TO A BUSY FREEWAY AT 70 MPH WHILE PERFORMING THE HAND JIVE AND TURNING TO FACE THE CAMERA. OWNERS HAVE MISPLACED CONFIDENCE IN AUTOPILOT AND REGARD THE INSTRUCTION TO KEEP HANDS ON THE WHEEL AS MERE LEGAL BOILERPLATE. REPEATED CLAIMS THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER MAKE MATTERS EVEN WORSE. WHEN A CRASH DOES OCCUR TESLA WILL CLAIM THAT THE CAR WAS NOT ON AUTOPILOT. THIS IS TECHNICALLY CORRECT SINCE THE AUTOPILOT WILL DISCONNECT MOMENTS BEFORE IMPACT IF THE BRAKE OR STEERING WHEEL IS TOUCHED. PLEASE HALT THIS RECKLESS EXPERIMENT.
NHTSA ODI 10994358
Jun 4, 2017SuspensionElectrical systemFuel systemCrashFire2 injuries
THIS IS A COMPLAINT INTENDED TO PROVIDE FURTHER EVIDENCE THAT TESLAS ARE EXPERIENCING SUSPENSION FAILURES AND ARE CATCHING FIRE AT A MUCH HIGHER RATE THAN MOST OTHER VEHICLES. I HAVE ATTACHED PHOTOGRAPHS FROM THE CURRENT STOCK OF WRECKED TESLAS AT A JUNKYARD IN THE NETHERLANDS SO AS TO FURTHER PROVE THE ARGUMENT THAT THESE CARS HAVE A MAJOR SAFETY PROBLEM. HERE IS A LINK TO THE STOCK OF TESLA WRECKS IN JUST THAT ONE JUNKYARD: HTTPS://WWW.PROXYPARTS.COM/VEHICLE-STOCK/ SELECT TESLA FROM THE MENU. THERE ARE CURRENTLY OVER 100 WRECKED TESLAS IN AMERICAN JUNKYARDS AND PROBABLY AS MANY AGAIN IN OVERSEAS JUNKYARDS. RECENT INSURANCE ASSESSMENTS SHOW THAT TESLAS ARE CRASHING AT DOUBLE THE NORMAL RATE FOR COMPARABLE CARS. HTTP://WWW.IIHS.ORG/IIHS/TOPICS/INSURANCE-LOSS-INFORMATION SELECT LARGE LUXURY CARS FROM THE DROP-DOWN MENU. PLEASE INVESTIGATE THE REASONS FOR ALL OF THESE CRASHES. THANK YOU.
NHTSA ODI 10993104
May 27, 2017SuspensionElectrical systemCrashFire1 injury
HERE IS A BURNED OUT TESLA IN THE JUNKYARD HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/27627757-2016-TESLA-MODEL-S-SAN-DIEGO-CA THE CAR HAS BIO-HAZARD STICKERS WHICH INDICATES THAT THE OCCUPANTS WERE PROBABLY INJURED. THE PICTURES SHOW THAT THE FRONT LH UPPER BALL JOINT HAS SEPARATED AND THAT THE WHEEL HAS BEEN SLICED IN HALF. THE DRIVERS AIR-BAG HAS NOT DEPLOYED SO IT IS UNLIKELY THAT THE SUSPENSION DAMAGE WAS CAUSED BY A FRONT END COLLISION. THERE ARE A GREAT MANY CASES OF TESLAS HAVING SUSPENSIONS COLLAPSE. THERE ARE A GREAT MANY TESLAS THAT HAVE CAUGHT FIRE. PLEASE INVESTIGATE THE CAUSE OF THIS ACCIDENT. PLEASE NOTE THAT I AM NOT THE OWNER BUT SIMPLY A CONCERNED CITIZEN. THE DATE OF THE CRASH AND THE EXTENT OF INJURIES IS AN EDUCATED GUESS.
NHTSA ODI 10991885