Home · 2016 Tesla Model S P90d · Complaints

What 604 owners told NHTSA about the 2016 Tesla Model S P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (604)Crash / fire / injury (97)Suspension (204)Electrical system (137)Steering (81)Speed control (74)Brakes (52)Lights (49)Visibility & wipers (37)Body & structure (28)Driver assistance (28)Backup camera & sensors (20)

97 of 604 complaints match · crash/fire/injury only · clear filters · page 2 of 4

Feb 19, 2020Speed controlCrash

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE ENTERING A GARAGE THE VEHICLE ACCELERATED WITHOUT CAUSE WHILE STOPPED. THE VEHICLE COLLIDED INTO A PARKED VEHICLE CAUSING IT TO COLLIDE WITH A WALL, TOTALING IT. THE CONTACT STATED HER NECK WAS SORE HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE WAS NOT FILED. NO WARNING LIGHTS ILLUMINATED NOR DID THE CONTACT HEAR ANY ABNORMAL NOSIE BEFORE THE CRASH. THE VEHICLE WAS TOWED TO ACCURATE AUTO BODY (9042 WILLOWS RD, REDMOND, WA 98052 (425-970-9699), HOWEVER THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALERSHIP WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,886.

NHTSA ODI 11310075

Jan 30, 2020Speed controlCrash

TL* THE CONTACT OWNED A 2016 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCE AN UNINTENDED ACCELERATION WHILE PARKING IN THE DRIVEWAY. THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE WALL. THE CONTACT STATED THAT AFTER THE IMPACT, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT AND PASSENGERS DID NOT SUSTAIN INJURIES. THE INSURANCE TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNAWARE OF THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11306145

Jan 23, 2020Speed controlCrash

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE ENTERING THE GARAGE AT THE RESIDENCE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE STRUCK A WALL AND A WATER HEATER. THERE WERE NO INJURIES SUSTAINED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER TESLA SERVICE CENTER LOCATED AT 68080 PEREZ RD, CATHEDRAL CITY, CA 92234, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON JANUARY 23,2020, SHE SELECTED THE FEATURE TO AUTOMATIC PARK HER VEHICLE, BUT WHILE THE VEHICLE WAS REVERSING IT IMPACTED ANOTHER VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11301467

Jan 19, 2020Speed controlBrakesCrash2 injuries

ON 1/18/20, I WAS TRAVELLING IN MY 2016 TESLA MODEL S P100D EASTWARD ON ANDERSON HILL ROAD TOWARD THE INTERSECTION WITH PURCHASE STREET. THE STOP LIGHT WAS RED. I WAS DRIVING 1MI UNDER THE SPEED LIMIT OF 35MPH. THE OUTSIDE TEMPERATURE WAS AROUND FREEZING, AND A WET SNOW HAD BEGUN 5-10MIN EARLIER, WITH MINIMAL ACCUMULATION. I KNOW EXACTLY HOW FAST I WAS GOING BECAUSE I HAD CRUISE CONTROL ON. I WAS NOT ON AUTOPILOT. JUST CRUISE CONTROL. WHEN THE INTERSECTION AND STOP LIGHT CAME INTO VIEW, I TAPPED THE BREAK TO DISENGAGE THE CRUISE CONTROL, AND THEN DEPRESSED THE BREAK TO SLOW THE CAR. NOTHING HAPPENED. THE BREAKS WOULD NOT ENGAGE. AND NEITHER DID THE REGENERATIVE BREAKING. I DO NOT FEEL THAT I WAS SKIDDING OR SLIDING. IT SIMPLY FELT AS IF THE CAR HAD NO IDEA I WANTED TO BRAKE. IT WAS VERY VERY STRANGE. IN THOSE FEW SECONDS IT BECAME CLEAR TO ME THERE WAS A GOOD CHANCE I WOULD BE DEAD SHORTLY. AS IT HAPPENS, I WAS STRUCK BROADSIDE BY A LARGE SUBURBAN TRAVELLING NORTHBOUND ON PURCHASE STREET PERHAPS 25 MILES AN HOUR. BOTH HE AND I SEEM TO HAVE EMERGED RELATIVELY UNSCATHED (PHYSICALLY, ANYWAY) THANK GOD. BUT I WANT TO KNOW WHAT HAPPENED TO MY CAR. CAN YOU PLEASE CONTACT TESLA AND DEMAND ALL THE INFORMATION FROM THE CARS COMPUTERS - AND THEIR COMPUTERS AT HQ - SO WE CAN FIND OUT??? WHAT HAPPENED WAS EXTREMELY DANGEROUS, AND COULD HAVE KILLED BOTH ME ND OTHERS. TO SUMMARIZE: BRAKE FAILURE, BOTH MANUAL AND DEGENERATIVE, IN 2016 TESLA MODEL S CAUSED MASSIVE COLLISION WITH BOTH CARS TOTALLED.

NHTSA ODI 11300286

Jan 17, 2020Crash

MY WIFE DROVE THE TESLA MODEL S TO WORK AT O'CONNOR HOSPITAL. ONCE SHE AT THE PARKING LOT AND MANEUVERING INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND IT END UP OVER THE CURB INTO THE LANDSCAPE AND CRASHED INTO A TREE. AFTER FIXING, WE HAVE ASKED TESLA CENTER TO LOOK INTO THE LOG TO SEE WHAT COULD HAVE HAPPENED TO THE CAR BUT THEY SAID THAT BECAUSE IT TOOK A MONTH TO FIX THE CAR SO THAT LOG WAS FILLED WITH TOO MANY OTHER NOTIFICATIONS. THE DAMAGE WAS ALMOST 9K AND WE HAD INSURANCE PREMIUM INCREASE SINCE THE ACCIDENT.

NHTSA ODI 11300126

Jan 5, 2020SuspensionCrash

HERE IS A MODEL S IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60431229 THE DRIVER HAS ESCAPED DEATH BY A FEW INCHES WHEN THE CAR RAN INTO A WOODEN POLE WHICH HAS ENTERED THROUGH THE WINDSCREEN AND SPEARED THROUGH INTO THE BACK SEAT. A SHARP EYED INVESTIGATOR WILL NOTICE THAT THE BACK RH WHEEL HAS LOST ITS TIRE AND HAS BEEN PUSHED BACK INTO THE WHEEL WELL. IT SEEMS MOST UNLIKELY THAT THE WHEEL WENT WHOMPY AS A RESULT OF THE CRASH. IT HAS TO BE CONSIDERED AS A STRONG POSSIBILITY THAT IT WAS THE WHEEL GOING WHOMPY THAT CAUSED THE CAR TO SWERVE AND NARROWLY MISS IMPALING THE DRIVER. I REALLY FEEL THAT IT WOULD BE WORTHWHILE FOR YOU TO INVESTIGATE THESE FAILED SUSPENSIONS WHICH OCCUR ALMOST DAILY. THANK YOU. KEEF

NHTSA ODI 11297186

Dec 11, 2019SuspensionCrash

TESLA MODEL S FRESHLY ARRIVED IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/58902739/PHOTOS THE ENTIRE REAR SUSPENSION HAS SNAPPED OFF WITH ALL OF THE LINKS BROKEN. THIS IS NOT THE RESULT OF A CRASH. NO AIRBAGS HAVE BEEN DEPLOYED. THE ONLY MARK ON THE BODYWORK IS AROUND THE WHEEL WELL CAUSED BY THE WHEEL WHOMPING AROUND. THIS IS UTTERLY INSANE. WHEN ARE YOU GOING TO RECALL THESE DEADLY CARS? KEEF OUTRAGED CITIZEN FORCED TO SHARE THE ROADS WITH THESE DEADLY OUT OF CONTROL BATTERING RAMS.

NHTSA ODI 11288550

Nov 18, 2019Speed controlCrash1 injury

MY WIFE WAS PULLING INTO A PARKING SPOT AT HER SCHOOL AT A SLOW RATE OF SPEED (AS SHE WAS PARKING BETWEEN 2 CARS). THE VEHICLE WAS IN CHILL MODE, WHICH MEANS THAT IT CANNOT ACCELERATE AT A HIGH RATE OF SPEED. WHEN SHE WAS ROUGHLY OF THE WAY INTO THE PARKING SPOT WITH HER FOOT ON THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN AS IF IT WAS IN PERFORMANCE MODE. IT WENT OVER A CURB AND INTO A CHAIN LINK FENCE (WHICH WAS ROUGHLY 10-12 FEET PAST THE CURB) BEFORE SHE COULD GET THE VEHICLE TO STOP ITSELF. THIS WAS AT AN ELEMENTARY SCHOOL AND CHILDREN WERE PRESENT. FORTUNATELY NO ONE WAS HURT. TESLA HAS YET TO RESPOND TO OUR INQUIRIES REGARDING THE INCIDENT.

NHTSA ODI 11280962

Nov 2, 2019SuspensionCrash

THIS IS A COMPLAINT ABOUT THE FRAGILE TESLA SUSPENSIONS. PLEASE NOTE THAT I HAVE USED A VIN FROM A JUNKYARD TESLA TO SATISFY YOUR WEBSITE REQUIREMENTS. I DO NOT HAVE THE VIN OF THE CAR THAT IS THE SUBJECT OF THIS ALARMING VIDEO. LINK: HTTPS://TWITTER.COM/MELAYNALOKOSKY/STATUS/1190452753627090944?S=21 THE TESLA SUDDENLY SWERVES RIGHT. IT SEEMS UNLIKELY THAT THIS IS DRIVER ERROR. MORE LIKELY THE TESLA HAS HAD A MECHANICAL FAILURE OR HAS ENTERED "INSANE MODE" NO MATTER. THE BACK WHEEL WENT WHOMPY. THE WHEEL AND TIRE DID NOT GET BIFFED MUCH. WHY DID THE ENTIRE SUSPENSION GO WHOMPY. PERHAPS IF THEY DID NOT MAKE THE PARTS OUT OF EXTRUDED MONKEY METAL??? RESPECTFULLY UNHINGED CITIZEN ETC.ETC. *TR

NHTSA ODI 11277643

Oct 17, 2019SuspensionCrash1 injury

HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33887421&ROWNUMBER=2&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BIOHAZARD STICKERS INDICATE THAT AN OCCUPANT HAS BEEN INJURED. THE FRONT STEERING KNUCKLE HAS SNAPPED IN HALF. IT IS UNKNOWN WHETHER THE SNAPPED KNUCKLE WAS THE CAUSE OR THE RESULT OF THE CRASH HOWEVER IT IS OBVIOUS THAT THE CASTING IS OF LOW QUALITY. SUCH A CRUCIAL COMPONENT SHOULD NOT BE MADE OF BRITTLE MONKEY METAL. QUALITY CONTROL AT THE SUPPLIER AND AT TESLA IS DEFICIENT. I PETITION YOU TO LAUNCH AN INVESTIGATION INTO THE REASON FOR SO MANY TESLAS SUFFERING FROM SUSPENSION BREAKAGES.

NHTSA ODI 11269247

Oct 7, 2019SteeringCrash

AUTOPILOT FEATURE IS EITHER NOT DETECTING ROAD CONSTRUCTION CONES OR DETECTS BUT THE SOFTWARE IGNORES THEM AND FOLLOW THE WHITE LINES. THE DASHCAM VIDEO IS AVAILABLE AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI 11266694

Oct 7, 2019LightsCrash

AFTER THE SHOCK (BECAUSE OF THE FAILED AUTOPILOT), ALL THE LIGHTS TURNED OFF AND IT WAS NOT POSSIBLE TO TURN THEM ON BY USING THE WHICH NEAR THE WHEEL. TO TURN THEM ON, I HAD TO RESET THE CAR FROM THE CENTRAL CONSOLE. THE DASHCAM FOOTAGE IS AVAILABLE HERE: HTTPS://WWW.DROPBOX.COM/S/RJVY3FTOAKX7J74/TESLA_AUTOPILOT_AND_LIGHTS_DEFECTS.MP4?DL=0

NHTSA ODI 11266696

Sep 24, 2019Body & structureElectronic Stability Control (esc)BrakesCrash

AS USUAL, I DROVE TESLA TO WORK. MY PARKING SPOT IS A HEAD-IN PARKING SPOT. TO PARK MY CAR I HAVE TO MAKE A 90-DEGREE TURN, SO I PRESSED THE BREAKS TO SLOW THE CAR. JUST AS THE CAR COMPLETED THE 90-DEGREE TURN AND I WAS ABOUT TO STOP THE CAR TO COMPLETE PARKING, IT ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB IN THE FRONT AND HIT BUSHES ABOUT 5-6 FEET AHEAD. THE CAR SUFFERED EXTENSIVE DAMAGE THAT IS ESTIMATED TO COST ABOUT $20,000. I ALSO TRUST THAT TESLA IS COMMITTED TO MAKING TESLA 100% SAFE TO DRIVE. THEREFORE, IT IS IN BOTH PARTIES' INTEREST TO FIND WHAT EXACTLY HAPPENED. FORTUNATELY, TESLA KEEPS TRACK OF EVERY MOVEMENT THAT EVERY TESLA MAKES. THE RECORD CAN PROVE BEYOND DOUBT WHAT EXACTLY HAPPENED. I, THEREFORE, REQUEST A COMPLETE RECORD OF WHAT HAPPENED AT THE TIME OF THE INCIDENT. THIS INCIDENCE HAPPENED BETWEEN 9:50 AM AND 10 AM EST ON AUGUST 22, 2019. AS I WAS MAKING A 90-DEGREE TURN TO PARK, YOUR RECORD WOULD CERTAINLY SHOW THAT I PRESSED THE BREAKS DURING THE TURN. THE ONLY WAY I COULD HAVE PUT THE CAR IN THE HIGH ACCELERATION - THAT MY WIFE AND I NOTICED - WOULD BE THAT I LIFTED MY FEET FROM THE BREAK AND INSTANTLY PRESSED VERY HARD ON THE ACCELERATED PADDLE. I CAN'T UNDERSTAND HOW COULD THAT BE FEASIBLE. IF THE RECORD DOES NOT SHOW THIS PRECISE PATTERN, THAN IT POINTS TO A POTENTIAL SOFTWARE FLAW. PLEASE PROVIDE ME AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WITH THE COMPLETE RECORD OF EVERY EVENT THAT HAPPENED WITH MY CAR ON AUGUST 22, 2019 BETWEEN AROUND 9:50 AM AND 10 AM. SOME OF THE MOST IMPORTANT PARAMETERS THAT ARE CRUCIAL FOR THE ANALYSIS OF THE SITUATION ARE: WHAT WAS THE LOWEST SPEED OF THE CAR, AT WHAT TIME THAT HAPPENED, WHAT WAS THE HIGHEST ACCELERATION OF THE CAR AND THE TIME INTERVAL BETWEEN THE LOWEST SPEED AND HIGHEST ACCELERATION.*DT*JB

NHTSA ODI 11257753

Mar 18, 2019AirbagsSpeed controlBrakesCrash

TAKATA RECALL THANK YOU FOR TAKING THE TIME TO REVIEW THIS COMPLAINT. I AM SENDING IT DUE TO TWO MAIN REASONS: 1 - THIS IS THE SECOND RECALL I'VE RECEIVED FOR THE SAME CAR; 2 - I AM HAVING SAFETY ISSUES WITH MY TESLA SINCE NOVEMBER 2018. AFTER SEVERAL E-MAILS AND VISITING A CENTER IN PERSON, MY ISSUE REMAINS UNRESOLVED AND I AM RARELY GETTING ANY RESPONSES. THE LAST TIME TESLA GOT BACK TO ME WAS IN FEBRUARY. ----- CORE PROBLEM: I AM HAVING RECURRING ISSUES WITH THE ELECTRICAL SYSTEMS OF THE CAR, AND THEY REMAIN AFTER TAKING IT TO A SERVICE CENTER. THE AUTOMATIC EMERGENCY BRAKES FOR THE CAR DID NOT WORK WHEN WE HAD AN ACCIDENT, EVEN THOUGH THE WARNING WENT OFF. I'VE CHECKED AND THE OPTION WAS TURNED ON. THE MAIN ISSUE IS THAT I'VE BEEN PAYING FOR A CAR/FEATURE THAT DOES NOT WORK AS INTENDED, PUTTING MY FAMILY'S SAFETY AT RISK. MORE IMPORTANTLY, I AM RECEIVING ZERO SUPPORT FROM TESLA. THANKS FOR THE HELP, AND PLEASE REACH OUT IF YOU NEED ANY ADDITIONAL CONTEXT.

NHTSA ODI 11189826

Dec 25, 2018SuspensionCrash1 injury

HERE IS A THREAD IN WHICH A TESLA OWNER CREDITS TESLA WITH SAVING HIS LIFE. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MY-TESLA-SAVED-MY-LIFE#COMMENT-1670291 PHOTOS REVEAL THAT THE REAR LEFT WHEEL IS MISSING AND THE SUSPENSION COMPLETELY TORN OFF. SEE ATTACHED PHOTO. OWNER SUBSEQUENTLY POSTED A VIDEO OF THE CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=H8E5_EHKPRI&FEATURE=YOUTU.BE PLAYING THAT VIDEO AT 0.25 SPEED OR WATHCHING IT FRAM BY FRAME ON ANALYZER: HTTP://ANILYZER.COM/?PAGE_ID=7&TYPE=YOUTUBE&VID=H8E5_EHKPRI#PLAYBACKRATE=1&SEEKTO=0 YOU CAN SEE THAT THE TESLA TILTED TO THE LEFT AND THEN DRIFTED TO THE LEFT. THE FOREGROUND LIGHTS AND CARS GO BLURRY AT ABOUT 0:12 INTO THE VIDEO. THE TESLA IS OUT OF CONTROL LONG BEFORE THE PASSING CAR COMES INTO VIEW. AN ALMOST IDENTICAL EVENT ON THE PALI HIGHWAY HAWAII CLAIMED THE LIFE OF OF A PASSING DRIVER JUST A YEAR AGO. THERE ARE FAR TOO MANY OF THESE CASES FOR IT TO BE JUST A FLUKE EVENT. THE TESLA SUSPENSIONS ARE TOO WEAK FOR THE WEIGHT OF THESE HEAVY AND POWERFUL CARS AND BECAUSE THEY ARE MADE FROM CAST OR EXTRUDED ALUMINUM THEY WILL BECOME EVEN WEAKER WITH AGE AND FATIGUE. PLEASE LAUNCH AN URGENT INVESTIGATION INTO THIS. THANK YOU. A VERY CONCERNED CITIZEN. PLEASE NOTE THAT I AM NOT THE OWNER AND HAVE USED A DUMMY USA ADDRESS TO CONFORM WITH YOUR WEBSITE REQUIREMENTS. I HAVE BEEN ADVISED BY A NHTSA INVESTIGATOR THAT IT IS PERMISSIBLE FOR A NON-OWNER AND NON US RESIDENT TO FILE A COMPLAINT. MY FULL CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.

NHTSA ODI 11163375

Nov 27, 2018AirbagsCrash

MY TESLA P90D 2016 WAS HIT BY A SPRINKLER TRUCK ON DRIVER SIDE,LUCKILY ,I WAS FINE AND I AM PRETTY SURE THE DOOR WAS VERY FIRM.HOWEVER, THE SIDE AIR BAG DIDN'T WORK AND THE DOOR'S SHAPE HAD OBVIOUS CHANGE AND TIGHTLY AGAINST ME.I WILL ATTACH PHOTOS BELOW. I CONCERN THE SENSOR' POSITION IS TOO LOW OR THE QUANTITY'S TOO LESS. WHEN ACCIDENT HAPPENED, BOTH OF VEHICLE IN MOTION ON A CROSSROAD. THE SPRINKLER TRUCK WAS FULL LOADED.

NHTSA ODI 11154387

Nov 22, 2018SteeringSuspensionCrash1 injury

I AM REQUESTING THAT THE NHTSA INVESTIGATE TESLA'S UNEXPLAINED SWERVING ON THE HIGHWAY, FOLLOWED BY ITS FAILURE TO RESPOND TO THE DRIVER'S INPUTS TO THE STEERING, RESULTING IN A SINGLE CAR CRASH. I WAS DRIVING MY TESLA MODEL S IN THE LEFTMOST LANE OF THE NORTHBOUND FLORIDA TURNPIKE AROUND 8 PM. I WAS FOLLOWING THE TRAFFIC AND I BELIEVE MY SPEED WAS AROUND 70 MPH. I WAS IN FULL CONTROL AND THE VEHICLE WAS NOT IN SELF-DRIVING MODE. SUDDENLY, AND WITHOUT WARNING, THE CAR STARTED SWERVING. I TRIED TO STEER IT, BUT THE CAR FAILED TO RESPOND TO MY INPUTS TO THE STEERING (THE STEERING WAS NOT LOCKED). WITHIN SECONDS, THE CAR CRASHED INTO THE MEDIAN, AND FROM THAT IMPACT, CUT ACROSS THE HIGHWAY AND CRASHED NEXT INTO THE GUARD RAILS AT THE OTHER SIDE OF THE HIGHWAY, AND FROM THE IMPACT OF THAT CRASH, TURNED AROUND AND STOPPED IN THE RIGHTMOST / CENTER LANE. THE ACCIDENT RESULTED IN A TOTAL LOSS OF THE VEHICLE. THE WEATHER WAS CLEAR BUT RIGHT AROUND WHEN THE ACCIDENT HAPPENED, A LIGHT DRIZZLE STARTED. BECAUSE THE ACCIDENT RESULTED IN DAMAGE TO THE HIGHWAY GUARD RAILS, I RECEIVED A CITATION (WHICH I AM PLEADING 'NOT GUILTY' TO). MY HUSBAND AND I BOUGHT THIS NEW MODEL S VEHICLE IN MARCH 2016. THE CURRENT MILEAGE ON IT WAS ALMOST 60,000 MILES. WITH REGARDS TO THE MAINTENANCE HISTORY OF THE VEHICLE, THE FOLLOWING MAY BE PERTINENT INFORMATION: 1)WE RECEIVED A SAFETY NOTICE FROM TESLA IN MARCH 2018 REGARDING THE POWER STEERING COMPONENT (EMAIL ATTACHED). HOWEVER, THE EMAIL DID NOT REQUIRE ANY IMMEDIATE ACTION ON OUR PART AND SIMPLY ADVISED US TO WAIT FOR AVAILABILITY OF PARTS IN OUR REGION. WE NEVER RECEIVED ANOTHER NOTICE. 2)IN APRIL 2018, AFTER A HEAVY RAIN EVENT, THE CAR WOULD OCCASIONALLY SHUT OFF AND NOT RESTART. IT WAS SERVICED BY TESLA, AND FOUND TO HAVE NO OTHER CONCERNS (INVOICE ATTACHED). TESLA WAS NOTIFIED 9 DAYS BACK AND WE ARE WAITING FOR AN EXPLANATION.

NHTSA ODI 11153257

Nov 1, 2018BrakesCrash

REFERENCE COMPLAINT ID #11142878 FOR MORE DETAIL. THIS IS ADDITIONAL INFORMATION REGARDING THE COMPLAINT ID#11142878. I BELIEVE THAT MY VEHCILE FAILED TO STOP IN A REASONABLE DISTANCE AS FOUND IN SEVERAL DRIVE TESTS OF MODEL S BY AUTOMOTIVE REVIEW SITES. MANY SITES LIST THE BRAKING DISTANCE FROM 60-0MPH AS ABOUT 110 FEET. I AM CERTAIN I WAS WELL BEYOND THIS DISTANCE WHEN I APPLIED MY BRAKES AT 57MPH, YET THE CAR WAS UNABLE TO STOP IN TIME AND IN FACT THE ANTILOCK BRAKES KICKED IN FOR A LARGE PORTION OF THE STOP. THE DRIVING CONDITIONS WERE DRY AND TEMPERATE AT THE TIME OF THIS CRASH. I HAVE A VIDEO AVAILABLE OF THE INCIDENT.

NHTSA ODI 11144754

Oct 26, 2018Speed controlElectronic Stability Control (esc)BrakesCrash1 injury

FAILURE OF VEHICLE TO ENGAGE AUTOMATIC EMERGENCY BRAKING OR APPLY ADAPTIVE CRUISE CONTROL BRAKING IN REPSONSE TO A VEHICLE ABRUPTLY STOPPING AHEAD. VEHICLE HAD ADAPTIVE CRUISE ENGAGED AT 57 MPH ON INTERSTATE HIGHWAY AND AN ACC SENSITIVITY OF 2. VEHICLE FORWARD COLLISION WARNING DID ALERT. THIS FAILURE RESULTED IN A REAR-END COLLISION WITH THE CAR AHEAD.

NHTSA ODI 11142878

Sep 21, 2018Electrical systemCrash

2016 TESLA S 90D. CONSUMER WRITES IN REGARDS TO AUTO SUMMONS SYSTEM MALFUNCTION WHICH RESULTED IN VEHICLE CRASH. *LD THE CONSUMER STATED THE DEALER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE.

NHTSA ODI 11130150

Aug 8, 2018Speed controlBrakesFuel systemCrash

WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.

NHTSA ODI 11118541

Jun 9, 2018Speed controlElectronic Stability Control (esc)BrakesCrash5 injuries

ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA ODI 11100721

May 26, 2018SteeringSpeed controlCrash

THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,

NHTSA ODI 11098058

May 21, 2018Crash

REPORTEDLY AT LEAST ONE ONE DEAD AFTER A TESLA MODEL S FOUND CRASHED IN A POND, IN CASTRO VALLEY CALIFORNIA, ALAMEDA COUNTY, 11567 CANYON ROAD. CALIFORNIA HIGHWAY PATROL, ALAMEDA COUNTY SHERIFF, ALAMEDA COUNTY FIRE AND PARAMEDICS RESPONDED TO THE SCENE OF THE CRASH. ONE MAN HAS BEEN CONFIRMED DEAD. IT IS SUSPECTED THAT THE CRASH HAPPENED ON SUNDAY NIGHT. I SUSPECT EXCESSIVE SPEED, OVERCONFIDENCE, ARROGANCE AND POSSIBLE INTOXICATION MAY HAVE CONTRIBUTED TO THIS CRASH AND DEATH. I SUSPECT THE TESLA CULTURE OF OVERHYPING SAFETY MAY CONTRIBUTE TO CRASHES LIKE THESE. I SUGGEST THAT DATA FROM THIS AND OTHER EVENTS BE CHECKED AND INVESTIGATED. I SUGGEST THAT A UNIVERSAL STANDARD SHOULD BE MADE SO THAT GOVERNMENTAL INVESTIGATORS CAN CHECK WITHOUT THE RISK OF BIAS AND MANIPULATION BYTESLA AND OTHER MANUFACTURERS. I FEEL THAT TESLA AND THEIR CULT FOLLOWING FALSELY OVERSTATES THE SAFETY OF TESLA; THUS LEADING TO TESLA DRIVERS DRIVING RECKLESS, AGGRESSIVE AND ARROGANTLY. THE DRIVER IS OFTEN AT FAULT FOR THESE TYPES OF ACCIDENTS, HOWEVER THEY ARE OFTEN USED AS SCAPEGOATS. AS OFTEN THERE IS MORE FAULT THAN JUST THE DRIVER. THERE ARE OFTEN OTHER CONTRIBUTING AND/OR CAUSAL FACTORS. SUCH AS TESLA'S TENANCY TO SCAPEGOAT DRIVERS; RATHER THAN FIX UNDERLYING FAULTS/CONTRIBUTING FACTORS FROM TESLA DESIGN, NEGLECT, HYPE AND DENIAL. THE SWISS CHEESE MODEL OF SAFETY AND INVESTIGATION SHOULD BE FOLLOWED; RATHER THAN TESLA'S SCAPEGOAT METHODOLOGY. IT IS ALSO POSSIBLE THAT KNOWN PROBLEMS WITH TESLA MAY HAVE CONTRIBUTED TO THIS CRASH LIKE UNINTENDED ACCELERATION, SUSPENSION AND STEERING PROBLEMS.

NHTSA ODI 11096995

May 21, 2018Crash

I WAS DRIVING MY VEHICLE IN AUTOPILOT MODE GOING 50MPH SOUTHBOUND IN THE LEFT LANE ON A DIVIDED 2 LANE HIGHWAY, ROUTE 1 IN DELAWARE. IT WAS CLEAR AND SUNNY, NO FOG. ALL THESE CONDITIONS ARE PREFERRED WHEN USING AUTOPILOT ON MY VEHICLE. A WHITE FORD F150 PERPENDICULAR TO MY CAR WAS BETWEEN THE MEDIAN IN A TURNABOUT TO GO NORTHBOUND WITH ITS TRUCKBED ABOUT 1 FOOT INTO MY LANE. AUTOPILOT DID NOT ALERT ME TO THIS CAR, NOR DID IT SLOW DOWN OR VEER IN ORDER TO AVOID IT (TWO FEATURES ENABLED ON MY VEHICLE AND ADVERTISED BY TESLA). I WAS UNABLE TO GRAB THE WHEEL IN TIME TO AVOID THE ACCIDENT. I FEEL THAT THE AUTOPILOT'S FEATURE OF WORKING WITHOUT THE HANDS ON THE WHEEL LULLED ME INTO A FALSE SENSE OF SECURITY AND I MOST CERTAINLY WOULD NOT HAVE HAD THIS TYPE OF ACCIDENT HAD I NOT HAD AUTOPILOT ON MY VEHICLE. I AM SO THANKFUL I WASN'T KILLED OR INJURED, I FEEL THAT THE WAY AUTOPILOT IS HANDLED IS EXTREMELY DANGEROUS AND SHOULD REQUIRE HANDS TO BE ON THE WHEEL AT ALL TIMES. I AM HOPEFUL SOMETHING WILL BE DONE TO PREVENT ACCIDENTS LIKE THIS IN THE FUTURE. THIS SYSTEM IS BEING DOWNLOADED TO CARS WITH LITTLE TO NO REGULATION. I CONTACTED TESLA WITH MY CONCERNS WITH THE HOPE THEIR ENGINEERS COULD USE THE DATA FROM MY CAR FOR FURTHER DEVELOPMENT, HOWEVER TESLA WAS IMMEDIATELY DEFENSIVE ABOUT MY SERIOUS CAR ACCIDENT.

NHTSA ODI 11097116

← NewerOlder →

Working with the data? Download all 604 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Tesla Model S P90d verdict →