What 604 owners told NHTSA about the 2016 Tesla Model S P90d

MODEL S IN THE JUNKYARD. VENDOR HAS BEEN KIND ENOUGH TO PROVIDE A CLOSE UP PHOTOGRAPH OF THE SNAPPED FRONT SUSPENSION PARTS. THE SUSPENSION ARM HAS BROKEN IN HALF DUE TO THE BAD QUALITY CAST MONKEY METAL THAT TESLA USES. HOW MANY MORE EXAMPLES OF THESE FAILURES DO YOU NEED BEFORE YOU DEMAND A RECALL? THANK YOU FOR YOUR ATTENTION. VEXED CITIZEN ETC. ETC.

NHTSA ODI 11265461

DRIVING ON A 2 LANE HIGHWAY USING AUTOPILOT THE CAR ACCELERATED AND PULLED LEFT, ENDED UP IN THE OPPOSITE LANE AND ALMOST OFF ROAD OVER A CLIFF. THIS IS NOT THE FIRST INCIDENT I HAD WITH MY TESLA. ON SEVERAL OCCASIONS, WHILE USING CRUISE CONTROL, IT SUDDENLY BRAKED IN THE MIDDLE OF THE HIGHWAY, WHILE THE IMMEDIATE COLLISION ALARM WENT OFF. THERE WERE NO VEHICLES IN FRONT OF MINE AND NO IMMEDIATE RISK FOR COLLISION. TESLA NEEDS TO IMPROVE THE AUTOPILOT FEATURES AS THERE ARE SIGNIFICANT SAFETY CONCERNS.

NHTSA ODI 11258648

AS USUAL, I DROVE TESLA TO WORK. MY PARKING SPOT IS A HEAD-IN PARKING SPOT. TO PARK MY CAR I HAVE TO MAKE A 90-DEGREE TURN, SO I PRESSED THE BREAKS TO SLOW THE CAR. JUST AS THE CAR COMPLETED THE 90-DEGREE TURN AND I WAS ABOUT TO STOP THE CAR TO COMPLETE PARKING, IT ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB IN THE FRONT AND HIT BUSHES ABOUT 5-6 FEET AHEAD. THE CAR SUFFERED EXTENSIVE DAMAGE THAT IS ESTIMATED TO COST ABOUT $20,000. I ALSO TRUST THAT TESLA IS COMMITTED TO MAKING TESLA 100% SAFE TO DRIVE. THEREFORE, IT IS IN BOTH PARTIES' INTEREST TO FIND WHAT EXACTLY HAPPENED. FORTUNATELY, TESLA KEEPS TRACK OF EVERY MOVEMENT THAT EVERY TESLA MAKES. THE RECORD CAN PROVE BEYOND DOUBT WHAT EXACTLY HAPPENED. I, THEREFORE, REQUEST A COMPLETE RECORD OF WHAT HAPPENED AT THE TIME OF THE INCIDENT. THIS INCIDENCE HAPPENED BETWEEN 9:50 AM AND 10 AM EST ON AUGUST 22, 2019. AS I WAS MAKING A 90-DEGREE TURN TO PARK, YOUR RECORD WOULD CERTAINLY SHOW THAT I PRESSED THE BREAKS DURING THE TURN. THE ONLY WAY I COULD HAVE PUT THE CAR IN THE HIGH ACCELERATION - THAT MY WIFE AND I NOTICED - WOULD BE THAT I LIFTED MY FEET FROM THE BREAK AND INSTANTLY PRESSED VERY HARD ON THE ACCELERATED PADDLE. I CAN'T UNDERSTAND HOW COULD THAT BE FEASIBLE. IF THE RECORD DOES NOT SHOW THIS PRECISE PATTERN, THAN IT POINTS TO A POTENTIAL SOFTWARE FLAW. PLEASE PROVIDE ME AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WITH THE COMPLETE RECORD OF EVERY EVENT THAT HAPPENED WITH MY CAR ON AUGUST 22, 2019 BETWEEN AROUND 9:50 AM AND 10 AM. SOME OF THE MOST IMPORTANT PARAMETERS THAT ARE CRUCIAL FOR THE ANALYSIS OF THE SITUATION ARE: WHAT WAS THE LOWEST SPEED OF THE CAR, AT WHAT TIME THAT HAPPENED, WHAT WAS THE HIGHEST ACCELERATION OF THE CAR AND THE TIME INTERVAL BETWEEN THE LOWEST SPEED AND HIGHEST ACCELERATION.*DT*JB

NHTSA ODI 11257753

SUDDEN SQUEAK AND FRONT OF THE CAR FELT MORE BOUNCY WHEN GOING OVER BUMPS OR ANY ELEVATION. ALSO WHEN LOWERING OR RAISING AIR SUSPENSION WILL MAKE RUBBING SOUND. CAR HAS NEVER BEEN INTO ACCIDENT OR ANY DAMAGE.

NHTSA ODI 11257163

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD CRACKING SOUND AND THE VEHICLE STARTED TO VEER TO THE LEFT. THE CONTACT PULLED OVER TO SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WAS VERY LOW AND CLOSE TO THE GROUND. THE VEHICLE WAS TOWED TO TESLA (9850 W BROAD ST, GLEN ALLEN, VA 23060,) WHERE IT WAS DIAGNOSED THAT THE FRONT END WAS FRACTURED FOR NO APPARENT REASON. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,756.

NHTSA ODI 11253577

3 YEAR OLD TESLA MODEL S 71K MILES. CATASTROPHIC FRONT SUSPENSION CONTROL ARM FAILURE. WHEELS DISCONNECTED FROM FRAME AND RUBBING AGAINST WHEEL WELL AFTER LOW SPEED DRIVE (<10 MPH) INSIDE PARKING LOT. NO COLLISION. NO PRIOR DAMAGE TO SUSPENSION. LARGE GRINDING NOISE AND UNABLE TO STEER. HAD TO CALL TOW TRUCK TO SEND TO TESLA SERVICE.

NHTSA ODI 11253305

TESLA IS OFFERING THIS VIN FOR SALE ON ITS WEBSITE, BUT IS IN NON-COMPLIANCE WITH 573.15 (B) 2 AS THERE IS NO HYPERLINK ON THE MANUFACTURER'S MAIN UNITED STATES WEBSITE. IN ORDER TO ACCESS VIN RECALL LOOKUPS, THE USER MUST CLICK 4 LEVELS DEEP (MAIN -> PRIVACY AND LEGAL -> RECALL -> CLICK HERE TO CHECK IF YOUR CAR IS AFFECTED BY A RECALL).

NHTSA ODI 11245364

LEFT FORELINK CRACKED WHILE TURNING THE WHEEL IN A PARKING LOT

NHTSA ODI 11240524

FRONT RIGHT FORE LINK FAILED DISABLING STEERING TO WHEEL. FAILURE OCCURRED WHILE IN CITY DRIVING AT MEDIUM SPEED. SYMPTOM WAS LOUD NOISE FROM FRONT RIGHT QUARTER PANEL AREA AND SHUDDERING. CAR WAS TOWED VIA FLATBED TRAILER TO TESLA SERVICE FACILITY IN RIVIERA BEACH, FL. SERVICE PERSONNEL REPLACED BOTH FRONT FORE LINKS ALONG WITH THE RIGHT FRONT TIRE. WORK WAS COVERED BY WARRANTY.

NHTSA ODI 11228269

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING VARIOUS SPEEDS, A LOUD HUMMING AND KNOCKING NOISE OCCURRED AND THE VEHICLE VIBRATED. THE ORIGIN OF THE NOISE WAS UNKNOWN AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA (LOCATED AT 9428 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 415-1411) WHERE IT WAS TEST DRIVEN. THE TECHNICIAN HEARD THE NOISE, BUT COULD NOT DETERMINE FROM WHERE IT WAS COMING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,232.

NHTSA ODI 11221267

SUSPENSION: THE VEHICLE STARTED MAKING CRUNCHING/GRINDING SOUNDS WHEN TURNING OR GOING OVER ANY SLIGHT BUMPS AT HIGH AND LOW SPEEDS. WHEN TURNING THE STEERING WHEEL, THE ENTIRE VEHICLE WOULD TILT UP AND DOWN. ALSO IN DRIVE AND REVERSE, THE FRONT PASSENGER TIRE WOULD HIT THE WHEEL WELL. WHEN THE BRAKES WERE APPLIED, THE VEHICLE WOULD MAKE SOUNDS AS WELL. WE TOOK THE VEHICLE IN AND THEY FOUND THAT THE UPPER CONTROL ARM HAD SNAPPED AND THE LOWER CONTROL ARM HAD BEEN DAMAGED AS WELL. THEY SAID IT WAS A RESULT OF THE VEHICLE GOING OVER A SEVERE BUMP OR NORMAL WEAR AND TEAR. THE VEHICLE ONLY HAS 38,000 MILES ON IT AND HAS NEVER BEEN DRIVEN OVER EXTREME CONDITIONS. WHEN LOOKING AT THE PART, IT LOOKS MORE LIKE A RESULT OF A MANUFACTURING DEFECT (STRESS FRACTURE) RATHER THAN NORMAL WEAR AND TEAR. FORTUNATELY WE DID.M NOT EXPERIENCE COMPLETE FAILURE WHILE DRIVING, AS IT POTENTIALLY COULD HAVE BEEN CATASTROPHIC.

NHTSA ODI 11220932

LEFT FRONT SUSPENSION WAS BROKEN. CAR WAS LAYING FLAT ON THE FLOOR WITHOUT ANY PRIOR INCIDENT.

NHTSA ODI 11218155

HELLO, I PURCHASED A USED CAR FROM LEXUS OF ROCKVILLE ON SATURDAY AND AS I WAS DRIVING HOME I HEARD A 'PRESSURE BUFFETING SOUND' ( SOUNDS LIKE A WINDOW IS CRACKED- BUT ALL WINDOWS ARE UP) I CONTACTED LEXUS ON MY WAY HOME AND THEY TOLD ME TO BRING BACK THE CAR . I RETURNED WITH THE CAR AND THE SALESMAN AND SALES MANAGER TOLD ME THEY WOULD NOT TAKE THE CAR BACK BECAUSE I PULLED OFF THE LOT WITH THE CAR. THEY REFUSED TO EVEN LOOK AT THE CAR. AND INFORMED ME THERE WAS A NO RETURN POLICY. WHICH IS RIDICULOUS. NOW, I'M STUCK WITH A $50K THAT I CAN'T DRIVE. THE NOISE IS SO BAD IT IMPEDES MY ABILITY TO DRIVE, WHICH IS A COMPLETE SAFETY HAZARD . I EVEN ASKED IF THEY COULD TAKE THIS CAR BACK AND LET ME FINANCE A DIFFERENT CAR AND THE SAID 'ABSOLUTELY NOT'. I HAVE OWN 2 TOYOTA'S AND NEVER EXPERIENCED ANYTHING LIKE THIS. I WANTED TO DO BUSINESS WITH LEXUS BECAUSE I ALWAYS HAD GOOD EXPERIENCES BUT I NOTICE YOUR CUSTOMER SERVICE HAS FALLEN WAY BEHIND THE CURVE. VERY DISAPPOINTING EXPERIENCE. DAILY I DEAL WITH CORRESPONDENCES WITH THE WHITE HOUSE AND CUSTOMER SERVICE IS ALWAYS OUR ONE NUMBER ONE CONCERN BUT CLEARLY LEXUS OF ROCKVILLE DOES NOT BELIEVE IN CUSTOMER SATISFACTION. THIS CAR CAME FROM AUTO ACTION DEFECTIVE AND NOW THE DEALERSHIP REFUSES TO FIX THE PRESSURE BUFFETING PROBABLY AND IS PASSING THE EXPENSE ON TO THE CUSTOMERS . WHICH IS EXTREMELY DECEPTIVE PLEASE, CONTACT ME [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11210494

I HAD JUST FINISHED WASHING/DRYING MY 2016 TESLA MODEL S (LESS THAN 22K MILES), AND WHILE VERY SLOWLY BACKING OUT OF MY INCLINED DRIVEWAY WITH THE STEERING WHEEL TURNED TO THE RIGHT, I HEARD AN AUDIBLE CRACK, FOLLOWED BY THE RIGHT TIRE RUBBING AGAINST THE WHEEL WELL LINER. ON THE DRIVEWAY, I FOUND A SEMI-CIRCULAR PIECE OF ALUMINUM, WHICH TURNED OUT TO BE A CRACKED FORELINK.

NHTSA ODI 11210000

STIFF STEERING WHEEL. SPORADICALLY THE STEERING WHEEL GETS EXTREMELY STIFF AND MAKING TURNS ESPECIALLY MINOR COURSE ADJUSTMENT VERY DIFFICULT ON BOTH DIRECTIONS. IT MAYBE RELATED TO HIGH SPEED BUT DOES HAPPEN WHEN I DRIVE ABOUT 30 - 40 MILES AN HOUR OR EVEN SLOWER. IT FEELS VERY DANGEROUS BECAUSE I JUST CANNOT MAKE A SMOOTH TURN.

NHTSA ODI 11208507

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (1200 OLD SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, (847) 579-0028) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11197174

TAKATA RECALL. I HAVE A TESLA MODEL S 2016 AND I RECEIVED A RECALL NOTICE ABOUT THE AIRBAG INFLATORS OVER A MONTH AGO. I EMAILED TESLA SERVICE TO SCHEDULE AN APPOINTMENT AND OVER A MONTH LATER (TODAY) THEY RESPONDED THAT THEY DO NOT HAVE A SERVICE CENTER NEAR MY LOCATION. TESLA HAVE COME TO PUERTO RICO TO SERVICE MY VEHICLE AND OVER 100 OTHERS TESLA IN PUERTO RICO BUT NOW THEY CAN'T REPLACE MY AIRBAG INFLATOR SYSTEM THAT CAN EXPLODE DUE TO HIGH HUMIDITY? PUERTO RICO HAS VERY HIGH HUMIDITY AND I HEAR I WILL BE INJURED IF THEY CAN'T SERVICE MY CAR. PLEASE HELP. MY TESLA WAS BROUGHT TO PUERTO RICO WITH PERMISSION AND THEY HAVE SERVICED MY VEHICLE IN PUERTO RICO ON MULTIPLE OCCASIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI 11192277

TAKATA RECALL THANK YOU FOR TAKING THE TIME TO REVIEW THIS COMPLAINT. I AM SENDING IT DUE TO TWO MAIN REASONS: 1 - THIS IS THE SECOND RECALL I'VE RECEIVED FOR THE SAME CAR; 2 - I AM HAVING SAFETY ISSUES WITH MY TESLA SINCE NOVEMBER 2018. AFTER SEVERAL E-MAILS AND VISITING A CENTER IN PERSON, MY ISSUE REMAINS UNRESOLVED AND I AM RARELY GETTING ANY RESPONSES. THE LAST TIME TESLA GOT BACK TO ME WAS IN FEBRUARY. ----- CORE PROBLEM: I AM HAVING RECURRING ISSUES WITH THE ELECTRICAL SYSTEMS OF THE CAR, AND THEY REMAIN AFTER TAKING IT TO A SERVICE CENTER. THE AUTOMATIC EMERGENCY BRAKES FOR THE CAR DID NOT WORK WHEN WE HAD AN ACCIDENT, EVEN THOUGH THE WARNING WENT OFF. I'VE CHECKED AND THE OPTION WAS TURNED ON. THE MAIN ISSUE IS THAT I'VE BEEN PAYING FOR A CAR/FEATURE THAT DOES NOT WORK AS INTENDED, PUTTING MY FAMILY'S SAFETY AT RISK. MORE IMPORTANTLY, I AM RECEIVING ZERO SUPPORT FROM TESLA. THANKS FOR THE HELP, AND PLEASE REACH OUT IF YOU NEED ANY ADDITIONAL CONTEXT.

NHTSA ODI 11189826

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE CONTACT ALSO RECEIVED A LETTER FROM THE TESLA CORPORATION STATING THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL SPRING OF 2019. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11185100

HERE IS A THREAD IN WHICH A TESLA OWNER CREDITS TESLA WITH SAVING HIS LIFE. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MY-TESLA-SAVED-MY-LIFE#COMMENT-1670291 PHOTOS REVEAL THAT THE REAR LEFT WHEEL IS MISSING AND THE SUSPENSION COMPLETELY TORN OFF. SEE ATTACHED PHOTO. OWNER SUBSEQUENTLY POSTED A VIDEO OF THE CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=H8E5_EHKPRI&FEATURE=YOUTU.BE PLAYING THAT VIDEO AT 0.25 SPEED OR WATHCHING IT FRAM BY FRAME ON ANALYZER: HTTP://ANILYZER.COM/?PAGE_ID=7&TYPE=YOUTUBE&VID=H8E5_EHKPRI#PLAYBACKRATE=1&SEEKTO=0 YOU CAN SEE THAT THE TESLA TILTED TO THE LEFT AND THEN DRIFTED TO THE LEFT. THE FOREGROUND LIGHTS AND CARS GO BLURRY AT ABOUT 0:12 INTO THE VIDEO. THE TESLA IS OUT OF CONTROL LONG BEFORE THE PASSING CAR COMES INTO VIEW. AN ALMOST IDENTICAL EVENT ON THE PALI HIGHWAY HAWAII CLAIMED THE LIFE OF OF A PASSING DRIVER JUST A YEAR AGO. THERE ARE FAR TOO MANY OF THESE CASES FOR IT TO BE JUST A FLUKE EVENT. THE TESLA SUSPENSIONS ARE TOO WEAK FOR THE WEIGHT OF THESE HEAVY AND POWERFUL CARS AND BECAUSE THEY ARE MADE FROM CAST OR EXTRUDED ALUMINUM THEY WILL BECOME EVEN WEAKER WITH AGE AND FATIGUE. PLEASE LAUNCH AN URGENT INVESTIGATION INTO THIS. THANK YOU. A VERY CONCERNED CITIZEN. PLEASE NOTE THAT I AM NOT THE OWNER AND HAVE USED A DUMMY USA ADDRESS TO CONFORM WITH YOUR WEBSITE REQUIREMENTS. I HAVE BEEN ADVISED BY A NHTSA INVESTIGATOR THAT IT IS PERMISSIBLE FOR A NON-OWNER AND NON US RESIDENT TO FILE A COMPLAINT. MY FULL CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.

NHTSA ODI 11163375

REAR PASSENGER DOOR HANDLE FAILS TO OPEN DOOR. THIS HAS BEEN A ON-GOING ISSUE WITH TESLA MODEL S VEHICLES. MY FIRST 2013 MODEL S HAD OVER 15 DOOR HANDLES REPLACED DUE TO FAILURE. MY CURRENT 2016 MODEL S HAS HAD AROUND 6. THE LAST WAS FRONT PASSENGER DOOR HANDLE REPLACED IN MAY 2018 WHICH WOULD NOT EXTEND NOR OPEN THE DOOR. I HAVE THE FAILED UNIT IN HAND, AS I HAD TO PAY OUT OF POCKET NON-WARRANTY (AS I WAS OVER THE WARRANTY MILEAGE), TECHNICIAN STATED THAT THE DOOR HANDLE SHORTED OUT DUE TO WATER INTRUSION FROM POOR DESIGN (HIS WORDS). REAR PASSENGER DOOR HANDLE HAS NOW FAILED. IT WILL EXTEND, BUT WILL NOT OPEN THE VEHICLE'S DOOR. THIS IS A KNOWN, AND ON-GOING ISSUE FOR THE MODEL S VEHICLES OF ALL YEARS AND TRIM LEVELS. TESLA NEEDS TO COME UP WITH A SOLUTION, AND PERMANENT FIX. I ALSO WANT TO REPORT THAT ALL DOOR HANDLES FAIL TO OPERATE BELOW IN TEMPERATURES OF 20*F ABOUT 25% OF THE TIME AFTER SITTING OVERNIGHT UNLESS THE VEHICLE IS REMOTELY PRE-HEATED (AS THE DOOR HANDLES FREEZE CLOSED INTERNALLY (IN THE DOOR) AND WILL NOT EXTEND.

NHTSA ODI 11157088

THE VEHICLE WAS IN SERVICE FOR WARRANTY ISSUE. TESLA BURBANK SERVICE CENTER DENIED TO DONE THE RECALL. REGARDING TO THEM, THE RECALL IS UNNECESSARY AND DID NOT NEED TO BE DONE UNTIL RAINING. HOWEVER, THIS RECALL IS IN NEEDED FOR THE POWER STEERING GEAR ASSIST MOTOR MAY MOVE, CAUSING THE TRANSMISSION BELT TO SLIP, AND RESULT IN REDUCED OR LOST POWER STEERING ASSIST.

NHTSA ODI 11154571

MY TESLA P90D 2016 WAS HIT BY A SPRINKLER TRUCK ON DRIVER SIDE,LUCKILY ,I WAS FINE AND I AM PRETTY SURE THE DOOR WAS VERY FIRM.HOWEVER, THE SIDE AIR BAG DIDN'T WORK AND THE DOOR'S SHAPE HAD OBVIOUS CHANGE AND TIGHTLY AGAINST ME.I WILL ATTACH PHOTOS BELOW. I CONCERN THE SENSOR' POSITION IS TOO LOW OR THE QUANTITY'S TOO LESS. WHEN ACCIDENT HAPPENED, BOTH OF VEHICLE IN MOTION ON A CROSSROAD. THE SPRINKLER TRUCK WAS FULL LOADED.

NHTSA ODI 11154387

I AM REQUESTING THAT THE NHTSA INVESTIGATE TESLA'S UNEXPLAINED SWERVING ON THE HIGHWAY, FOLLOWED BY ITS FAILURE TO RESPOND TO THE DRIVER'S INPUTS TO THE STEERING, RESULTING IN A SINGLE CAR CRASH. I WAS DRIVING MY TESLA MODEL S IN THE LEFTMOST LANE OF THE NORTHBOUND FLORIDA TURNPIKE AROUND 8 PM. I WAS FOLLOWING THE TRAFFIC AND I BELIEVE MY SPEED WAS AROUND 70 MPH. I WAS IN FULL CONTROL AND THE VEHICLE WAS NOT IN SELF-DRIVING MODE. SUDDENLY, AND WITHOUT WARNING, THE CAR STARTED SWERVING. I TRIED TO STEER IT, BUT THE CAR FAILED TO RESPOND TO MY INPUTS TO THE STEERING (THE STEERING WAS NOT LOCKED). WITHIN SECONDS, THE CAR CRASHED INTO THE MEDIAN, AND FROM THAT IMPACT, CUT ACROSS THE HIGHWAY AND CRASHED NEXT INTO THE GUARD RAILS AT THE OTHER SIDE OF THE HIGHWAY, AND FROM THE IMPACT OF THAT CRASH, TURNED AROUND AND STOPPED IN THE RIGHTMOST / CENTER LANE. THE ACCIDENT RESULTED IN A TOTAL LOSS OF THE VEHICLE. THE WEATHER WAS CLEAR BUT RIGHT AROUND WHEN THE ACCIDENT HAPPENED, A LIGHT DRIZZLE STARTED. BECAUSE THE ACCIDENT RESULTED IN DAMAGE TO THE HIGHWAY GUARD RAILS, I RECEIVED A CITATION (WHICH I AM PLEADING 'NOT GUILTY' TO). MY HUSBAND AND I BOUGHT THIS NEW MODEL S VEHICLE IN MARCH 2016. THE CURRENT MILEAGE ON IT WAS ALMOST 60,000 MILES. WITH REGARDS TO THE MAINTENANCE HISTORY OF THE VEHICLE, THE FOLLOWING MAY BE PERTINENT INFORMATION: 1)WE RECEIVED A SAFETY NOTICE FROM TESLA IN MARCH 2018 REGARDING THE POWER STEERING COMPONENT (EMAIL ATTACHED). HOWEVER, THE EMAIL DID NOT REQUIRE ANY IMMEDIATE ACTION ON OUR PART AND SIMPLY ADVISED US TO WAIT FOR AVAILABILITY OF PARTS IN OUR REGION. WE NEVER RECEIVED ANOTHER NOTICE. 2)IN APRIL 2018, AFTER A HEAVY RAIN EVENT, THE CAR WOULD OCCASIONALLY SHUT OFF AND NOT RESTART. IT WAS SERVICED BY TESLA, AND FOUND TO HAVE NO OTHER CONCERNS (INVOICE ATTACHED). TESLA WAS NOTIFIED 9 DAYS BACK AND WE ARE WAITING FOR AN EXPLANATION.

NHTSA ODI 11153257

REFERENCE COMPLAINT ID #11142878 FOR MORE DETAIL. THIS IS ADDITIONAL INFORMATION REGARDING THE COMPLAINT ID#11142878. I BELIEVE THAT MY VEHCILE FAILED TO STOP IN A REASONABLE DISTANCE AS FOUND IN SEVERAL DRIVE TESTS OF MODEL S BY AUTOMOTIVE REVIEW SITES. MANY SITES LIST THE BRAKING DISTANCE FROM 60-0MPH AS ABOUT 110 FEET. I AM CERTAIN I WAS WELL BEYOND THIS DISTANCE WHEN I APPLIED MY BRAKES AT 57MPH, YET THE CAR WAS UNABLE TO STOP IN TIME AND IN FACT THE ANTILOCK BRAKES KICKED IN FOR A LARGE PORTION OF THE STOP. THE DRIVING CONDITIONS WERE DRY AND TEMPERATE AT THE TIME OF THIS CRASH. I HAVE A VIDEO AVAILABLE OF THE INCIDENT.

NHTSA ODI 11144754