Oct 31, 2024Speed controlCrash
The contact owns a 2016 Tesla Model S. The contact stated that while turning into a parking spot, there was an unintended acceleration of the vehicle; it surged forward, jumped the parking barrier, and crashed into a wall. There were no warning lights illuminated. A police report was filed. There was no reported fire, injuries, or air bag deployment. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000.
NHTSA ODI 11622945
Oct 17, 2024Speed controlCrash1 injury
On September 7th, 2024 around 7:35 PM, my tesla model S 2016 Suddenly accelerated, smashed in the siding of my house breaking the the siding of the wall and was totaled. All of this happened while my mom was trying to park the car in the garage the car suddenly took off without her pressing the accelerator. I have tesla to send an engeneer to collect the data of the car in which they said they did but have not yet gotten back to me on the issue. They informed me that they have collected the data on 09/20/2024
NHTSA ODI 11620457
May 7, 2024SteeringSpeed controlLane DepartureCrash
Incident Tesla Model S was up to date on recalls as far as we can tell, including the recent autopilot update via Tesla internet vehicle update releases. While driving in autopilot mode on the freeway in the lane next to the HOV lane, the autopilot got confused as to which lane it should keep and failed to maintain its lane. Incident vehicle drifted across the double lines into the HOV lane, where another Tesla Model S was driving. Both cars were damaged in the ensuing side bump impact, then the incident vehicle made a slight impact to another car rear bumper in front of the incident vehicle. No injuries were reported. A subsequent Traffic Crash Report was filed as required with CA Highway Patrol. We are awaiting this report in the mail. Our safety and others was put at risk due to the failure of the autopilot to maintain its lane. Insurance was contacted. The insurance company, USAA, has deemed the incident vehicle (our vehicle) damage too expensive to fix due to the very high cost of replacement/repair parts and has deemed our vehicle a "total loss." We have not been able to access the software of the vehicle. Since USAA has deemed the vehicle a total loss, they are selling the car for salvage and thus we have no further access to the vehicle for legal purposes. As far as I know, USAA has not pulled the vehicle software records nor has requested such records and has completely ignored the autopilot issue. That is part of the reason for our complaint here as well. Since there were no injuries, legal representation in this case has not been forthcoming. We ask the NHTSA to investigate since we can get no help from Tesla, USAA or any other legal advocate.
NHTSA ODI 11587408
Dec 1, 2023Electrical systemSpeed controlFuel systemCrash1 injury
Sudden unintended acceleration appeared to cause the Tesla while parking the car on the street in front of home accelerate go out of control and crash into the home totaling the car and damaging the house. Two days prior the vehicle was brought into a Tesla service location where Tesla replaced the 12 volt battery that they believed was causing the car not to power on properly at that time. After the crash and googling to see if others suffered similar issues it appears the NHTSA recently reopened a review of sudden unintended acceleration and this incident seems to align with concerns of the petitioner [XXX] . The police filed a report and it’s at the towing place where the insurer Allstate is going to evaluate the car for a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11558021
Jul 5, 2023Speed controlBrakesDriver assistanceCrash
The car was on enhanced auto pilot and was moving at about 50 mph, the traffic in front of me slowed down. The car failed to give an alert, it failed to slow down and stop. I applied the breaks, but by then the car crashed into the pick-up truck in front of me. The car came to a complete stop after the crash and the computer system in the car completely shut down. The car had to be towed to the garage. My safety and the safety of the driver in front of me were at risk due to malfunction of the enhanced auto pilot system We immediately filed a service ticket with Tesla and upon repeated requests we were told that car could not be inspected and the breaks or auto pilot system could not be tested as the car was not drivable. Police and car insurance company were notified. Tesla was able to provide us with a EDR There were no warning signs or messages prior to the malfunction.
NHTSA ODI 11530361
Jun 22, 2021Speed controlCrash
The contact owns a 2016 Tesla Model S. The contact stated that after releasing the brake pedal while parking, the vehicle suddenly experienced unintended acceleration and lurched forward crashing into the rear of a second vehicle. During the incident, no injuries were reported and no police report was taken. The cause of the failure was not determined. The manufacturer was notified of the incident. The contact indicated that prior to the incident a chip was installed due to a navigation problem. Also, the control panel display screen had a malfunction and audible warnings such as turn signals were not available. The failure mileage was 25,000
NHTSA ODI 11421831
May 8, 2021Speed controlCrash15 injuries
I WAS STOPPED, PREPARING TO PULL INTO MY GARAGE, WHEN THE CAR ACCELERATED RAPIDLY AND SMASHED THROUGH MY WALL, BREAKING FREEZER & SHEVING UNIT IN MY GARAGE. IT ALSO DAMAGED MANY ITEMS IN THE BATHROOM AND LAUNDRY ROOM, DOORS, AND WALLS ON OTHER SIDE OF GARAGE WALL. THIS IS THE 2ND INCIDENT, IN 2019 THE SAME THING HAPPENED ON A STREET. I WAS STOPPED IN TRAFFIC AND WHEN I STARTED TO MOVE THE CAR ACCELERATED AND HIT THE CAR IN FRONT OF ME. AFTER THE FIRST INCIDENT I DID NOT FILE A CLAIM. TESLA WAS CERTAIN THAT I HAD ACCIDENTALLY PRESSED THE ACCELERATOR INSTEAD OF BRAKE, AND ACCEPTED THAT. IN BOTH INCIDENTS THE CAR FELT AS THOUGH IT WAS FLYING, THE CAR WAS MOVING SO FAST.
NHTSA ODI 11415675
Jul 6, 2020Transmission & drivetrainSpeed controlCrash
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT A YEAR AGO, WHILE TRYING TO EXIT THE PARKING LOT, THE GEAR WAS PUT IN DRIVE, HOWEVER, THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO THE VEHICLE BEHIND. THERE WAS NO INJURY. THERE WAS NOT POLICE REPORT. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE FAILURE THE AIR BAG DID NOT DEPLOY. THE RECURRED RECENTLY AS THE CONTACT ATTEMPTED TO PARK BETWEEN TWO VEHICLES THE VEHICLE WENT IN REVERSE AND CRASHED INTO THE VEHICLE ON THE LEFT. THE CONTACT WAS NOT SURE OF ANY WARNING. THE DEALER WAS NOT CALLED IN EITHER CASES. THE MANUFACTURER WAS NOT MADE AWARE OF ANY OF FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
NHTSA ODI 11337638
Mar 2, 2020Speed controlCrash2 injuries
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO HIT A PEDESTRIAN AND CRASHED INTO A BRICK WALL WHILE HITTING ANOTHER PEDESTRIAN. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT THERE WAS A HEAD AND FOOT INJURIES SUSTAIN BY THE PEDESTRIANS THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER HOWEVER, THERE WAS NO ANSWER. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
NHTSA ODI 11315591
Feb 19, 2020Speed controlCrash
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE ENTERING A GARAGE THE VEHICLE ACCELERATED WITHOUT CAUSE WHILE STOPPED. THE VEHICLE COLLIDED INTO A PARKED VEHICLE CAUSING IT TO COLLIDE WITH A WALL, TOTALING IT. THE CONTACT STATED HER NECK WAS SORE HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE WAS NOT FILED. NO WARNING LIGHTS ILLUMINATED NOR DID THE CONTACT HEAR ANY ABNORMAL NOSIE BEFORE THE CRASH. THE VEHICLE WAS TOWED TO ACCURATE AUTO BODY (9042 WILLOWS RD, REDMOND, WA 98052 (425-970-9699), HOWEVER THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALERSHIP WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,886.
NHTSA ODI 11310075
Jan 30, 2020Speed controlCrash
TL* THE CONTACT OWNED A 2016 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCE AN UNINTENDED ACCELERATION WHILE PARKING IN THE DRIVEWAY. THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE WALL. THE CONTACT STATED THAT AFTER THE IMPACT, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT AND PASSENGERS DID NOT SUSTAIN INJURIES. THE INSURANCE TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNAWARE OF THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11306145
Jan 23, 2020Speed controlCrash
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE ENTERING THE GARAGE AT THE RESIDENCE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE STRUCK A WALL AND A WATER HEATER. THERE WERE NO INJURIES SUSTAINED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER TESLA SERVICE CENTER LOCATED AT 68080 PEREZ RD, CATHEDRAL CITY, CA 92234, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON JANUARY 23,2020, SHE SELECTED THE FEATURE TO AUTOMATIC PARK HER VEHICLE, BUT WHILE THE VEHICLE WAS REVERSING IT IMPACTED ANOTHER VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11301467
Jan 19, 2020Speed controlBrakesCrash2 injuries
ON 1/18/20, I WAS TRAVELLING IN MY 2016 TESLA MODEL S P100D EASTWARD ON ANDERSON HILL ROAD TOWARD THE INTERSECTION WITH PURCHASE STREET. THE STOP LIGHT WAS RED. I WAS DRIVING 1MI UNDER THE SPEED LIMIT OF 35MPH. THE OUTSIDE TEMPERATURE WAS AROUND FREEZING, AND A WET SNOW HAD BEGUN 5-10MIN EARLIER, WITH MINIMAL ACCUMULATION. I KNOW EXACTLY HOW FAST I WAS GOING BECAUSE I HAD CRUISE CONTROL ON. I WAS NOT ON AUTOPILOT. JUST CRUISE CONTROL. WHEN THE INTERSECTION AND STOP LIGHT CAME INTO VIEW, I TAPPED THE BREAK TO DISENGAGE THE CRUISE CONTROL, AND THEN DEPRESSED THE BREAK TO SLOW THE CAR. NOTHING HAPPENED. THE BREAKS WOULD NOT ENGAGE. AND NEITHER DID THE REGENERATIVE BREAKING. I DO NOT FEEL THAT I WAS SKIDDING OR SLIDING. IT SIMPLY FELT AS IF THE CAR HAD NO IDEA I WANTED TO BRAKE. IT WAS VERY VERY STRANGE. IN THOSE FEW SECONDS IT BECAME CLEAR TO ME THERE WAS A GOOD CHANCE I WOULD BE DEAD SHORTLY. AS IT HAPPENS, I WAS STRUCK BROADSIDE BY A LARGE SUBURBAN TRAVELLING NORTHBOUND ON PURCHASE STREET PERHAPS 25 MILES AN HOUR. BOTH HE AND I SEEM TO HAVE EMERGED RELATIVELY UNSCATHED (PHYSICALLY, ANYWAY) THANK GOD. BUT I WANT TO KNOW WHAT HAPPENED TO MY CAR. CAN YOU PLEASE CONTACT TESLA AND DEMAND ALL THE INFORMATION FROM THE CARS COMPUTERS - AND THEIR COMPUTERS AT HQ - SO WE CAN FIND OUT??? WHAT HAPPENED WAS EXTREMELY DANGEROUS, AND COULD HAVE KILLED BOTH ME ND OTHERS. TO SUMMARIZE: BRAKE FAILURE, BOTH MANUAL AND DEGENERATIVE, IN 2016 TESLA MODEL S CAUSED MASSIVE COLLISION WITH BOTH CARS TOTALLED.
NHTSA ODI 11300286
Nov 18, 2019Speed controlCrash1 injury
MY WIFE WAS PULLING INTO A PARKING SPOT AT HER SCHOOL AT A SLOW RATE OF SPEED (AS SHE WAS PARKING BETWEEN 2 CARS). THE VEHICLE WAS IN CHILL MODE, WHICH MEANS THAT IT CANNOT ACCELERATE AT A HIGH RATE OF SPEED. WHEN SHE WAS ROUGHLY OF THE WAY INTO THE PARKING SPOT WITH HER FOOT ON THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN AS IF IT WAS IN PERFORMANCE MODE. IT WENT OVER A CURB AND INTO A CHAIN LINK FENCE (WHICH WAS ROUGHLY 10-12 FEET PAST THE CURB) BEFORE SHE COULD GET THE VEHICLE TO STOP ITSELF. THIS WAS AT AN ELEMENTARY SCHOOL AND CHILDREN WERE PRESENT. FORTUNATELY NO ONE WAS HURT. TESLA HAS YET TO RESPOND TO OUR INQUIRIES REGARDING THE INCIDENT.
NHTSA ODI 11280962
Mar 18, 2019AirbagsSpeed controlBrakesCrash
TAKATA RECALL THANK YOU FOR TAKING THE TIME TO REVIEW THIS COMPLAINT. I AM SENDING IT DUE TO TWO MAIN REASONS: 1 - THIS IS THE SECOND RECALL I'VE RECEIVED FOR THE SAME CAR; 2 - I AM HAVING SAFETY ISSUES WITH MY TESLA SINCE NOVEMBER 2018. AFTER SEVERAL E-MAILS AND VISITING A CENTER IN PERSON, MY ISSUE REMAINS UNRESOLVED AND I AM RARELY GETTING ANY RESPONSES. THE LAST TIME TESLA GOT BACK TO ME WAS IN FEBRUARY. ----- CORE PROBLEM: I AM HAVING RECURRING ISSUES WITH THE ELECTRICAL SYSTEMS OF THE CAR, AND THEY REMAIN AFTER TAKING IT TO A SERVICE CENTER. THE AUTOMATIC EMERGENCY BRAKES FOR THE CAR DID NOT WORK WHEN WE HAD AN ACCIDENT, EVEN THOUGH THE WARNING WENT OFF. I'VE CHECKED AND THE OPTION WAS TURNED ON. THE MAIN ISSUE IS THAT I'VE BEEN PAYING FOR A CAR/FEATURE THAT DOES NOT WORK AS INTENDED, PUTTING MY FAMILY'S SAFETY AT RISK. MORE IMPORTANTLY, I AM RECEIVING ZERO SUPPORT FROM TESLA. THANKS FOR THE HELP, AND PLEASE REACH OUT IF YOU NEED ANY ADDITIONAL CONTEXT.
NHTSA ODI 11189826
Oct 26, 2018Speed controlElectronic Stability Control (esc)BrakesCrash1 injury
FAILURE OF VEHICLE TO ENGAGE AUTOMATIC EMERGENCY BRAKING OR APPLY ADAPTIVE CRUISE CONTROL BRAKING IN REPSONSE TO A VEHICLE ABRUPTLY STOPPING AHEAD. VEHICLE HAD ADAPTIVE CRUISE ENGAGED AT 57 MPH ON INTERSTATE HIGHWAY AND AN ACC SENSITIVITY OF 2. VEHICLE FORWARD COLLISION WARNING DID ALERT. THIS FAILURE RESULTED IN A REAR-END COLLISION WITH THE CAR AHEAD.
NHTSA ODI 11142878
Aug 8, 2018Speed controlBrakesFuel systemCrash
WHILE IN REVERSE BACKING UP TO A CHARGE STATION IN A COVERED PARKING LOT, THE CAR WENT INTO SUDDEN ACCELERATION AND FAILED TO STOP AND COLLIDED WITH THE CHARGE STATION AND THE WALL NEXT TO IT. NONE OF THE WARNING LIGHTS OR SOUNDS WENT OFF EITHER. ALTHOUGH THE CAR HAS, ON SEVERAL OCCASIONS DEMONSTRATED ITS ABILITY TO STOP SHORT OF COLLIDING WITH OBSTACLES, IT FAILED TO REACT IN THIS INSTANCE. TESLA HAS IGNORED OUR REPEATED REQUESTS FOR PROVIDING AN EXPLANATION OR ANY EVALUATION OF THE LOGS ASSOCIATED WITH THE CAR, AND HAS BLAMED THE MATTER ON DRIVER ERROR.
NHTSA ODI 11118541
Jun 9, 2018Speed controlElectronic Stability Control (esc)BrakesCrash5 injuries
ON2/20/18 I WAS DRIVING UP MY DRIVEWAY. UPON REACHING THE TOP OF THE DRIVEWAY, THE CAR SUDDENLY ACCELERATED BY ITSELF RESULTING IN THE FRONT OF THE CAR HITTING THE CONCRETE WALL IN FRONT. I INFORMED TESLA AND THEY CLAIM THAT THE COMPUTER SHOWED THAT I PRESSED ON THE ACCELERATOR INSTEAD OF THE BREAK. MY ANSWER IS THAT I DID NOT PRESSED ON THE ACCELERATOR. IT JUST ACCELERATED BY ITSELF. ASIDE FROM ME, I HAVE 4 PASSENGERS THAT CAN ATTEST TO THIS. I HAVE LIVED IN THIS PLACE SINCE 1986 AND THIS HAS NEVER HAPPENED. SINCE I HAVE BEEN DRIVING UP MY DRIVEWAY FOR 32 YEARS, IT IS SO ROUTINE FOR ME THAT IT IS ALREADY RITUAL FOR ME AT ALMOST THE SAME SPEED AND WHEN TO PRESSED ON THE GAS AND BRAKE PEDALS THE SAME WAY EVERY TIME. THIS HAS NOT HAPPENED TO MY OTHER CARS AND AS MY CAR INSURANCE WILL SHOW I HAVE NOT BEEN INVOLVED IN CAR ACCIDENTS FOR MANY YEARS. I HAVE NOT BEEN SHOWN ANY EVIDENCE EXCEPT WHAT TESLA TOLD ME. IT IS THEIR WORDS VERSUS MINE AND MY 4 OTHER PASSENGERS WHO EXPERIENCED WHAT ACTUALLY HAPPENED. CASE NUMBER [XXX] THANK YOU.*DT *JS *JS ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
NHTSA ODI 11100721
May 26, 2018SteeringSpeed controlCrash
THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,
NHTSA ODI 11098058
Mar 15, 2018Speed controlCrash
I WAS ATTEMPTING TO PARK IN FRONT OF A RETAIL BUSINESS WHEN THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED. I BELIEVE THIS ACCIDENT WAS CAUSED BY A MALFUNCTION OR GLITCH IN THE VEHICLES TROUBLED SOFTWARE FOR DRIVER ASSIST AND/OR SAFETY FEATURES. FEATURES WHICH ARE UNIQUE TO TESLA. THE SUDDEN AND UNEXPECTED ACCELERATION HAPPENED WITH NO INPUT TO THE ACCELERATOR PEDAL. I WAS LIGHTLY BRAKING, INTENT ON COMING TO A COMPLETE STOP. I HAD NEARLY COMPLETED THE PARKING MANEUVER WHEN THE CAR RACED FORWARD, JUMPED A CURB, KNOCKED DOWN A HANDICAPPED PARKING SIGN, TRAVELED ACROSS A WALKWAY AND SMASHED INTO THE FRONT OF THE BUSINESS. THIS HAPPENED SO FAST, I DIDNT REALIZE WHAT OCCURRED UNTIL I COULD GATHER MY THOUGHTS AFTER THE INCIDENT. NO AUDIBLE OR VISUAL WARNING OF AN IMPENDING COLLISION WERE HEARD OR SEEN. NO AIRBAGS DEPLOYED. FORTUNATELY NO ONE INSIDE THE BUSINESS, NO PEDESTRIAN NOR MYSELF WERE INJURED. THIS COULD HAVE BEEN A TRAJIC ACCIDENT. MY TESLA SUSTAINED OVER $25,000 IN DAMAGE AND IS STILL IN THE REPAIR SHOP. AS OF THIS DATE, NO CLAIM HAS BEEN SETTLED FOR REPAIRS TO THE BUSINESS PROPERTY. I HAVE UPLOADED A PHOTO SHOWING THE END RESULT OF THE EVENT.
NHTSA ODI 11079500
Jan 31, 2018Speed controlBrakesCrash
MY HUSBAND WAS DRIVING MY CAR, WE ARRIVED AT THE PARKING LOT AND AS HE WAS PULLING INTO A PARKING SPACE AND COMING TO A STOP, THE CAR SUDDENLY ACCELERATED AT HIGH SPEED, WENT OVER THE CEMENT BUMPER FOR THE SPACE, OVER THE ONE FOR THE SPACE IN FRONT AND HIT A PARKED SATURN IN FRONT OF US. HE IS CERTAIN THAT HE WAS BRAKING AT THE TIME. WE TOOK THE CAR IN TO TESLA WHO RAN A DIAGNOSTIC. THEY ADVISED THAT THE THROTTLE WENT SUDDENLY FROM 2% TO 97% AND THEN THE BRAKE WAS APPLIED, BUT WHEN I ASKED FOR MORE DETAILS ABOUT THE APPROACH TO THE PARKING SPACE, FOR A COPY OF THE REPORT THEY SAID THEY WOULD NOT PROVIDE IT WITHOUT A SUBPOENA.
NHTSA ODI 11066047
Dec 15, 2017Body & structureSpeed controlFuel systemCrash
WHILE ATTEMPTING TO PARK MY TESLA S75 D IN A COSTCO SPACE, THE CAR BOLTED. IT FELT LIKE IT WAS IN AUTOPILOT MODE WITHOUT ME ENGAGING IT MANUALLY. I SLAMMED ON THE BRAKES. IT HIT THE REAR BUMPER OF THE CAR PARKED IN FRONT. FORTUNATELY, IT DIDN'T DO ANY DAMAGE TO THAT VEHICLE BUT IT CAUSED PLENTY OF DAMAGE TO MY FRONT END. I'LL NEED A NEW BUMPER AND HOOD. IT ALSO DEACTIVATED MY AUTOPILOT AND RADAR WHICH ARE BEHIND THE BUMPER. I CAN STILL DRIVE THE CAR AND FEEL FAIRLY SAFE AS I BELIEVE THE COMPUTER ACCIDENTALLY ENGAGED THE AUTOPILOT AND NOW THE AUTOPILOT ISN'T OPERATIONAL. HOWEVER, I NO LONGER TRUST THIS CAR. I'VE PRESENTED THIS PROBLEM TO TESLA AND THEY SAID IS WAS USER ERROR BUT THERE IS ABSOLUTELY NO DOUBT IN MY MIND THAT I WAS NOT AT FAULT. I'VE DONE RESEARCH AND THERE IS A CLASS ACTION LAWSUIT IN THE WORKS AS THIS HAS HAPPENED TO OTHER TESLA USERS. MY ADVISE, DON'T BUY A TESLA!!!!!
NHTSA ODI 11054973
Nov 1, 2017Speed controlCrash
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE PARKING, THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A FENCE AND A NEIGHBOR'S AIR CONDITIONING UNIT. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE ARRIVED AT THE SCENE, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FAILED. THE VEHICLE WAS TOWED TO DALLAS-CEDAR SPRINGS ROAD TESLA (6500 CEDAR SPRINGS ROAD, SUITE 100 (214) 736-0587), BUT NO FAILURES WERE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO HUMAN ERROR. THE BODY DAMAGE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED A SECOND TIME WHILE PARKING IN A HOSPITAL PARKING LOT. THE VEHICLE ACCELERATED WITHOUT WARNING, JUMPED A CURB, AND COLLIDED WITH A METAL POLE, A SMALL TREE, AND AN AMBULANCE. THE HOSPITAL POLICE WAS AT THE SCENE, BUT WAS UNAWARE IF A REPORT WAS FILED. THE VEHICLE WAS TOWED TO JOHN EAGLE COLLISION CENTER (6125 PEELER ST, DALLAS, TX 75235 (855) 575-6368), BUT NO REPAIRS OR DIAGNOSTIC TESTING WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *TT UPDATED 8/6/18*JB
NHTSA ODI 11042211
Jun 19, 2017Parking BrakeSpeed controlBrakesCrash
TL* THE CONTACT OWNS A 2016 TESLA S60. WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE PARKED VEHICLE, IT INDEPENDENTLY ACCELERATED. THE VEHICLE CRASHED INTO A PILLAR. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. WHEN THE BRAKES WERE APPLIED, THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT SHE WAS UNCERTAIN IF SHE MAY HAVE DEPRESSED THE ACCELERATOR PEDAL ACCIDENTALLY. THE LOCAL DEALER (TESLA 750 E. EL CAMINO REAL, SUNNYVALE, CA, 94087) CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL OCTOBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V260000 (PARKING BRAKE). THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS STILL UNDER INVESTIGATION. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,977. UPDATED 08/23/17*LJ *CN
NHTSA ODI 11000077
Feb 9, 2017Speed controlCrash3 injuries
COMPLAINANT, A PHYSICIAN, HAD TAKEN DELIVERY OF A 2016 TESLA MODEL S ON DECEMBER 22, 2016. THE FOLLOWING DAY, SHE PULLED INTO HER DRIVEWAY AT HOME AND BROUGHT THE VEHICLE TO A STOP. WITH HER FOOT STILL ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN FROM A STOPPED POSITION TO SPEEDS OF BETWEEN 40-60 MPH. THE VEHICLE PLOWED THROUGH THE BRICKS OF HER DRIVEWAY, THROUGH SHRUBS SEPARATING HER PROPERTY FROM HER NEIGHBOR, WENT THROUGH AND ACROSS THE NEIGHBOR'S YARD AND ONTO AND ADJOINING STREET, WHERE IT COLLIDED WITH A TRUCK.
NHTSA ODI 10953656