What 604 owners told NHTSA about the 2016 Tesla Model S 75d

While backing out of a parking stall I felt a large vibration. I could tell something wasn't right. I pulled out of the parking lot and checked my tires and brakes as every time I pressed the brake pedal I felt the vibration. I couldn't tell what was going on, but the car was not driving correctly. I slowly drove to a nearby tire center when they diagnosed it as a broken control arm on the driver's side. No collisions took place before or after, nor was a pot hole or other road hazard hit before.

NHTSA ODI 11435890

I have had to bring the car in for vibration in the front drivers wheel/tire over 3 times in less than 5 years. A part of the suspension was replace once or twice and I was told that I needed several tires replace less than 10,000 miles of wear. The problem has returned again with both vibration and noise, yet I can't get an appointment for 3 weeks after I reported the issue. I can't find any of my receipts for these repairs as they don't communicate in a way that is useful to humans and there is little record of it.

NHTSA ODI 11433419

Failure of L front fore link resulting in unstable wheel, contact of wheel with wheel well, difficult steering and inability to drive vehicle.

NHTSA ODI 11425523

Pulling my car out of my driveway, I heard a loud pop noise and the steering wheel refused to turn. Attempting to turn the wheel at all resulted in a grinding noise because the entire front driver side wheel was shifted backward and was resting on the rear of the wheel well liner. I had the vehicle flatbedded to the Tesla service center and they told me one of the fore links had failed. They blamed it on an impact or pothole, neither of which actually happened. After researching online, I've come to find there have been many documented failures of this same part - for no reason at all. Tesla even recognized they had a manufacturing issue and even issued a recall in China. This could have been a very dangerous situation. There was no warning, no cause, and the car has only 50k miles. I asked them to save the parts as I'm sure upon expert examination, they would prove to be defective.

NHTSA ODI 11420214

The contact owns a 2016 Tesla Model S. The contact stated while driving at various speeds, there was an abnormal popping sound coming from the front passenger’s side tire. The contact stated that the failure caused damage to the passenger’s side front fender. The contact took the vehicle to a Tesla service center where the mechanic discovered a defective front fore link. Due to the failure, the driver’s and passenger’s side fore links were replaced at the service center's recommendation. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 71,000.

NHTSA ODI 11419622

May 1, 2021 Heard some noise from front of car and then went away. Loud noise coming from the right front side of car when we back up from parking spot. Car literally cannot move an inch but we had to move car out of traffic. No warnings from the car. We saw the right front tire literally touching the back liner. Tesla towed car to Tesla service center which is almost 3 hours away from home. Weekend road trip cut short. Service center was closed. Rental car companies nearby closed. Uber voucher not enough to cover fee. Service found RF fore links broken, and RF fender liner damage and replacement of 2 front tires and alignment. Estimate of $1602.90. Back in 2020 September, I heard soft noise coming from left front. Tesla took care of it under warranty. But we asked if they should inspect and replaced the right side. They refused. Now manager said that it’s wear and tear and refused to cover under warranty when it’s still under 50,000 miles. I asked them about condition of back links and they did not inspect or given estimates for replacement for back links after 7 requests. Manager told me it’s super pricy labor alone is around $700. We feel it’s a serious safety concern. We were lucky this didn’t happen on a highway. The parts definitely broke pre maturely. Also has to file with warranty department with written letter to dispute the charge now. What a hassle. They should recall asap.

NHTSA ODI 11417457

AS I WAS PULLING OUT MY PARKING SPACE AT WORK AT ABOUT 2 MILES AN HOUR I HEARD A LOUD THUMP AND I THOUGHT SOMETHING WAS UNDER MY TIRE. AFTER GETTING OUT TO INSPECT THE VEHICLE, I NOTICED A 2-3" PIECE OF ALUMINUM NEXT TO MY FRONT LEFT TIRE. I ATTEMPTED TO PULL THE CAR BACK INTO MY PARKING SPOT AND THE LOUD NOISE CONTINUED. I LEFT THE CAR AT WORK OVERNIGHT AND INSPECTED IT THE FOLLOWING MORNING AND NOTICED THAT THE SUSPENSION ARM WAS BROKEN. LUCKILY THIS DID NOT HAPPENED WHILE I WAS DRIVING AS THIS COULD HAVE KILLED ME. AFTER DOING SOME RESEARCH ON A TESLA FORUM, I LEARNED THAT THIS EXACT BREAK OF THE SUSPENSION ARM IS BECOMING MORE AND MORE COMMON ON THE S AND X MODELS WITH SOME PRETTY SCARY CONSEQUENCES. TESLA NEEDS TO DO A RECALL ON THIS BECAUSE IF THEY DON'T THERE WILL BE LIVES LOST.

NHTSA ODI 11414143

CAR SUSPENSION FELT LOOSE AND WEIRD. UNDER NORMAL DRIVING (CITY STREETS AND HIGHWAYS), CHANGING LANES OR GOING OVER ROADS WITH SLIGHT CROWN OR RUTS CAUSED THE CAR TO SUDDENLY PULL AND SHIFT ERRATICALLY (ABOVE AND BEYOND THAT EXPERIENCED IN OTHER CARS). IT FELT AS IF THERE'S SOMETHING NOT RIGHT WITH THE FRONT SUSPENSION. WHEN THIS HAPPENED ON HIGHWAYS WHILE USING AUTOPILOT (EXPERIENCED AT LEAST THREE TIMES), THE CAR SWERVED LEFT AND RIGHT ERRATICALLY (AFTER CHANGING LANES) IN AN EFFORT TO RE-CENTER ON THE LANE WITHOUT SUCCESS, AND I HAD TO TAKE OVER MANUALLY IN OVER TO AVOID FROM FLIPPING OVER OR AN ACCIDENT. TESLA SERVICE CENTER INSPECTED THE CAR IN LATE 2019 AND SAID EVERYTHING IS NORMAL. THEY PERFORMED A 4-WHEEL ALIGNMENT BUT DID NOT IMPROVE THE BEHAVIOR. THIS BEHAVIOR HAS GOTTEN WORSE OVER THE PAST YEAR AND IS VERY CONCERNING. I ONLY HAVE A LITTLE OVER 30K MILES ON THIS CAR, AND THEREFORE DO NOT EXPECT SUSPENSION FAILURE AT THIS LOW MILES.

NHTSA ODI 11395204

I WAS BACKING UP SLOWLY, 1-3 MPH, AND THE FRONT DRIVER TIRE GOT BURIED IN THE BACK OF THE WHEEL WELL. I WAS ONLY TURNING SLIGHTLY, AND THE GROUND WAS RELATIVELY FLAT. THERE WAS NO SOUND OR ANYTHING, THE CAR JUST STOPPED BECAUSE THE WHEEL WAS JAMMED IN THE WHEEL WELL. I CAME TO FIND OUT THE LOWER CONTROL ARM/FORELINK HAD FAILED. IT CRACKED AND SEPARATED AT THE STEERING KNUCKLE. TESLA WAS OK ABOUT FIXING IT, THANK GOODNESS THE CAR IS UNDER WARRANTY OR IT WOULD HAVE COST THOUSANDS TO REPLACE BOTH SIDES FOR SOMETHING THAT SHOULD NEVER FAIL. I COULDN’T LEAVE THE OTHER SIDE IN PLACE KNOWING THIS IS COMMON DEFECT AND THAT MY FAMILY’S SAFETY WAS IN JEOPARDY. THANKFULLY THIS DIDN'T HAPPEN WHILE DOING 65 MPH ON THE FREEWAY. TESLA BEGRUDGINGLY REPLACED BOTH SIDES UNDER THE WARRANTY. BUT, THEY DIDN’T REPAIR IT CORRECTLY. I’VE REPEATEDLY TOLD THEM THE TIRE RUBS AGAINST THE FRONT WHEEL WELL, AND IT DIDN’T BEFORE, BUT THEY SAID IT DOESN’T RUB. EVEN THOUGH, I HAVE PICTURES SHOWING THE TIRE AGAINST THE WHEEL WELL, WITH NO SPACE IN BETWEEN. I ALSO HAD TO ASK THEM TO PUT ALL THE RETAINING CLIPS IN PLACE REPEATEDLY, BUT THEY STILL LEFT AT LEAST 4 OUT. ALL THIS HAPPENED AT THE SERVICE CENTER IN BUENA PARK, CA. THEIR CUSTOMER SERVICE IS TERRIBLE AND THERE IS NO WAY TO ESCALATE PROBLEMS BEYOND THE SERVICE ADVISOR YOU DEAL WITH. SO, BASICALLY I’M STUCK NOT REALLY KNOWING IF IT CONTINUES TO BE A SAFETY HAZARD BECAUSE TESLA REFUSES TO COOPERATE AND THERE IS NO ONE ELSE TO COMPLAIN TO. I HAVE ANOTHER SERVICE APPOINTMENT SOON, I’M HOPING IT WILL FINALLY GET RESOLVED. I USED TO BE A HUGE FAN, BUT THIS COMPANY IS A BLACK BOX WHEN IT COMES TO CUSTOMER SERVICE. THEY NEED TO BE HELD ACCOUNTABLE FOR DEALING WITH CUSTOMER COMPLAINTS REGARDING VERY LEGITIMATE SYSTEM FAILURES.

NHTSA ODI 11391126

VIN: [XXX] WHILE DRIVING AIR SUSPENSION HAS WILDLY ACTIVATED. UNABLE TO MANUALLY TURN HEADLIGHTS ON AT NIGHT. ENTERTAINMENT SYSTEM HAS, UNCOMMANDEDLY, ACTIVATED ON FULL VOLUME AND UNABLE TO REDUCE/MUTE. BLUETOOTH LINK DISCONNECTED FROM PHONE ELIMINATING HANDSFREE ABILITY MID-CALL. MCU (MEDIA CONTROL UNIT)/MAINSCREEN HAS REBOOTED ON ITS OWN, WITH HIGH OUTSIDE HEAT, PHOENIX, ARIZONA< SHUTTING OFF CABIN COOLING FOR AS LONG AS 5 MINUTES. THESE ARE PRIMARY SAFETY CONCERNS AND MAJOR DISTRACTIONS. ADDITIONALLY, THERE IS FREQUENT LOSS OF GPS/NAVIGATION POSITION, FALSE AURAL WARNINGS AND SOMETIMES A COMPLETELY UNRESPONSIVE MCU THAT A RESET SOMETIMES/TEMPORARILY CLEARS. THIS HAS HAPPENED SINCE THE SUMMER THROUGH NOW BOTH LOCALLY WITHIN THE PHOENIX, ARIZONA AREA, PARTS OF NORTHERN ARIZONA, NEVADA AND CALIFORNIA AT DIFFERENT TIMES, ELEVATIONS, CLIMATES AND TIME OF DAY. I HAVE VIDEO THAT I CAN SHARE WITH YOU IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11389790

WHILE I WAS DRIVING AT HIGHWAY SPEED IN THE LEFT LANE OF 3-LANE I95 NORTH (~11 MILES NORTH OF FLORENCE, SOUTH CAROLINA) AROUND 6PM ON 1/15/2021, THE CAR SUDDENLY GAVE A SHAKE AND LOUD NOISE, AND IMMEDIATELY, WAS OUT OF CONTROL AND WAS JERKING VIOLENTLY SIDE TO SIDE BETWEEN LANES. I WAS SOMEHOW ABLE TO MOVE THE UNSTEERABLE CAR ACROSS 3-LANE TRAFFIC AND BROUGHT IT TO STOP ON THE RIGHT SIDE MEDIUM. THIS HAPPENED ON A BUSY HIGHWAY BEFORE MLK LONG WEEKEND. THANK THE MANY DRIVERS WHO MANAGED TO AVOID HITTING US, MY WIFE AND I MIRACULOUSLY SURVIVED THIS INCIDENT BUT LEFT SEVERELY TRAUMATIZED. THE SHAKE AND LOUD NOISE ARE LIKE CAR GOING OVER A POTHOLE. HOWEVER, THERE WAS NOT ANY POTHOLE ON THE LEFT LANE AS I DID NOT SEE CARS IN FRONT OF ME MOVING LIKE GOING A POTHOLE. WHEN I WAS WAITING FOR MY TOW TRUCK FOR THE NEXT 2 HOURS, I WATCHED CARS PASSING BY AND DID NOT SEE ANY CAR MOVING UNUSUALLY. THUS, I AM CERTAIN THAT THERE IS NO POTHOLE ON THE LEFT LANE. I INSPECTED THE CAR ON SITE, I NOTICED THAT THE DRIVER REAR WHEEL TILTED INWARD. I HAD THE CAR TOWED TO TESLA SERVICE CENTER AND THEY CONFIRMED THE $3,000+ SUSPENSION DAMAGE AND DAMAGES TO BRAKE LINE AS A CONSEQUENCE. MY TESLA MS IS EXACT 4-YEARS OLD (MADE IN 01/2017) AND 60,224 MILES DRIVEN. TO HAVE THIS EARLY SUSPENSION FAILURE DURING NORMAL DRIVING ON HIGHWAY WITHOUT ANY WARNING IS SIMPLY UNIMAGEABLE AND UNACCEPTABLE. THOUGH WE ARE VERY LUCK TO SURVIVE THIS, THIS SUSPENSION FAILURE CAN EASILY CAUSE MAJOR ACCIDENTS AND HAVE MANY PEOPLE KILLED. AFTER RESEARCHING ONLINE FOLLOWING THE INCIDENT, I FOUND THAT THIS IS NOT A SINGULAR INCIDENT. THERE IS A RECALL ON TESLA S/X SUSPENSION IN CHINA, TOO. IT IS ABSOLUTELY NOT ACCEPTABLE FOR TESLA TO ISSUE A RECALL IN CHINA (A COUNTRY WITH WEAK CONSUMER PROTECTION LAWS) BUT NOT IN USA. I SINCERELY THAT NHTSA TREATS THIS MATTER SERIOUSLY TO AVOID FURTHER LOSS OF LIVES. *TR

NHTSA ODI 11388877

WHILE PULLING MY CAR OUT OF THE GARAGE DRIVEWAY ON 1/8/2021, HEARD A METAL CRANKING NOISE AND I WASN'T ABLE TO TURN THE STEERING WHEEL TO THE LEFT. AFTER INSPECTING THE WHEEL, NOTICED THE FRONT WHEEL ON THE DRIVER SIDE WAS TOUCHING/STUCK THE WHEEL LINER. SCHEDULED A SERVICE APPOINTMENT WITH TESLA AND TOOK THE CAR TO THE TESLA SERVICE CENTER TODAY, THEY IDENTIFIED BOTH FRONT FORELINKS NEED TO BE REPLACED. SHARED THIS ARTICLE HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2020/TESLA-FRONT-SUSPENSION-FAILURES-INVESTIGATED.SHTML WITH THEM BUT THEIR RESPONSE IS ACCORDING TO TESLA SERVICE BULLETIN, THIS ONLY AFFECTS MODEL S AND MODEL X VEHICLES WERE BUILT BETWEEN JANUARY 19, 2016, AND MAY 25, 2016, BUT MINE WAS BUILT IN APRIL 6 BUT I EXPERIENCED THE EXACT SAME ISSUE REPORTED BY OTHER TESLA OWNER

NHTSA ODI 11387906

BACKING MY CAR OUT OF MY DRIVEWAY, I HEARD A LOUD POP NOISE UNDER THE DRIVER SEAT AND AFTER THAT THE CAR MAKE LOUD NOISE LIKE METAL HITTING THE FLOOR EVERY TIME THE CAR GOES OVER THE BUMP. BROUGHT THE CAR TO TESLA SERVICE CENTER THE NEXT DAY AND TESLA SERVICE TECHNICIAN TOLD ME THAT BOTH THE FRONT FORE LINKS AND SUSPENSIONS WERE BROKEN AND NEED TO BE REPLACED AND IT WAS UNSAFE TO DRIVE.

NHTSA ODI 11387918

DRIVER FRONT SUSPENSION FAILURE OCCURED WHILE IN REVERSE TO PARK AT TESLA SUPERCHARGER.

NHTSA ODI 11384715

PARKED MY CAR IN A REGULAR PARKING SPOT. AFTER 30 MINUTES, I RE-ENTER THE CAR AND WHEN I BACKED OUT, THE CAR HAD APPARENTLY LOWERED ITSELF ON THE CONCRETE PARKING BUMPER AND THE CAR DRAGGED THE CONCRETE BARRIER OUT AS WELL AND HEAVILY DAMAGED MY CAR'S FRONT ($6,600 WORTH OF REPAIRS). IMMEDIATELY DROVE TO TESLA SERVICE CENTER AND THEY ESTABLISHED THERE WERE NO PROBLEMS WITH THE SUSPENSION OR ANY OTHER PARTS. "WE ADVISE OUR CUSTOMERS NOT TO PARK OVER PARKING BUMPERS" I WAS TOLD BY THE TSC MANAGER. I FILED A COMPLAINT AND CLAIM FOR REIMBURSEMENT WITH TESLA BUT DID NOT RECEIVE A RESPONSE. A PARKED CAR SHOULD NOT MOVE. NOT FORWARD, NOT BACKWARD, NOT UP NOT DOWN.

NHTSA ODI 11378546

VEHICLE WAS IN MOTION AT ABOUT 30-35 MPH IN A HIGHWAY CONSTRUCTION ZONE, AND I HEARD A BANG, VEHICLE LOST CONTROL AND WAS SENT OFF THE ROAD. WHEN I INSPECTED THE VEHICLE AFTER THE VEHICLE CAME TO A STOP, I NOTICED THE FORE LINK/FORWARD CONTROL ARM WAS LOOSE. THE STUD THAT HELD THE BALL JOINT TO THE STEERING KNUCKLE HAD BEEN SHEERED OFF.

NHTSA ODI 11377957

LEAVING A PARKING AREA BY BACKING UP AND THEN TURNING TO THE LEFT TO START TO DRIVE, THE FRONT PASSENGER SIDE WHEEL STARTED A LOUD GRINDING NOISE, WENT UP AND DOWN, AND STOPPED. I WENT TO TAKE A LOOK AND FOUND THAT THE WHEEL WAS TOUCHING THE FRONT WHEEL WELL. HAD TO CALL TOWING SERVICE THAT TOOK THE VEHICLE TO A NEARBY SERVICE CENTER. TESLA SERVICE CONFIRMED THE FRONT LOWER CONTROL ARM/LINK WAS BROKEN. I REPLACED BOTH SIDES JUST TO BE SAFE. WHEEL ALIGNMENT WAS PERFORMED PER SERVICE REQUIREMENT. $1003 TOTAL COST, NOT INCLUDING THE TOWING SERVICE COST.

NHTSA ODI 11377244

THE TESLA MODEL S PURCHASED, HAS BEEN RECEIVED WITH MULTIPLE SAFETY CONCERNS. 1) SUPENSION FORE LINKS & ALT LINKS NEED REPLACEMENT DUE TO CORROSION 2)POWER STEER FAULT - RIGHT TOE LINK HAS EXCESSIVW CORROSION & WEAR REPLACEMENT NEEDED. 3) RIGHT AXCEL BOOT LEAKING, CLEVIS MOUNT, RIGHT & LEFT AXEL REPLACEMENT REQUIRED. TOTAL LABOUR EXCEEDS OVER $9,000. THIS VEHICLE ORIGINATED AND MANUFACTURED IN USA WAS IMPORTED TO CANADA. THERE ARE SAFETY CONCERNS BEYOND THIS, THE VEHICLE IS UNSAFE AND FEATURES MANY CONCERNS. DRIVING ON RESIDENTIAL ROADS THE SUSPENSION DROPS UNEXPECTEDLY, DURING HIGH SPEEDS THE VEHICLE PULLS TO THE SIDE. PARKING ASSIST & PARKING BREAK INACTIVE. VARIOUS SUSPENSION CONCERNS LEAVE THIS "LUXURY" VEHICLE PARKED IMMOBILIZED.

NHTSA ODI 11376969

WHILE BACKING OUT OF MY GARAGE THE FRONT LEFT LOWER CONTROL LINK BROKE CAUSING THE WHEEL TO JAM AGAINST THE INNER WHEEL WELL LINER. THE CAR HAD TO BE LOADED ON A FLAT BED TOW TRUCK AND TRANSPORTED TO THE TESLA REPAIR SHOP IN SLAT LAKE CITY. TESLA REPLACED BOTH LEFT AND RIGHT LOWER CONTROL LINKS FOR A COST OF. THE CAR HAD 50,000 MILES AND NEVER HIT ANYTHING TO CAUSE DAMAGE TO THE SUSPENSION. NORMAL HARD SURFACE ROAD USE. REPAIRED BY TESLA 8/2/2020.

NHTSA ODI 11376808

2016 TESLA MODEL S SUSPENSION BROKE OFF WHILE BACKING UP SLOWLY (5MPH) ON MY GARAGE. THE WHEEL END UP SCRAPING THE WHEEL WALL AND BECAME NOT DRIVABLE. TOOK THE CAR TO TESLA AND THEY MADE ME PAY $3150 FOR REPAIR. IT'S USUAL A SUSPENSION WOULD BREAK OFF AT SUPER SLOW SPEED ON REVERSE.

NHTSA ODI 11376814

LEFT FRONT SUSPENSION FORE LINK BROKEN /DEFECTIVE. IT WAS PARKED IN A PARKING LOT

NHTSA ODI 11376683

WE ORDERED AND BOUGHT OUR 2016 TESLA MODEL S BRAND NEW. WE KEEP OUR CARS AND TAKE CARE OF THEM - OUR 1996 FORD EXPLORER AND 2000 FORD F-250 STILL IN THE GARAGE RUNNING AS IF THEY WERE NEW. WE TAKE CARE OF OUT VEHICLES AND DRIVE THEM SO THEY LAST. OUR TESLA ONLY HAS 34,000 MILES ON IT AND IS ALWAYS STORED IN OUR ENCLOSED GARAGE. THE CAR IS NOT DRIVEN FOR THREE MONTHS AS WE GO BACK TO OUR COTTAGE IN THE MIDWEST FOR THE SUMMER. THIS YEAR (2020), BECAUSE OF COVID WE LEFT IN APRIL IN WHICH THE CAR SAT IN OUR GARAGE FOR FIVE MONTHS, NOT DRIVEN. AT OUR YEARLY CHECK UP, WE JUST DISCOVERED OUR REAR SHOCKS NEED REPLACING AT A COST OF $1,100.00 A SHOCK, 2,200 FOR THE PAIR. A CAR WITH 34,000 MILES, DRIVEN IN SOUTHERN CALIFORNIA, WITH MANY OF THE MILES ON THE FREEWAY AND NEEDING REAR SHOCKS AFTER THREE YEARS? THE CAR MAYBE FOUR YEARS OLD BUT IT HAS SAT THREE MONTHS EACH YEAR, WHICH EQUATES TO SITTING ALMOST A YEAR NOT BEING DRIVEN AT ALL. IT JUST HAPPENED WHEN THE CAR IS OUT OF WARRANTY? THIS DOESN'T SEEM RIGHT.

NHTSA ODI 11376653

SLOWLY REVERSE, BACKING OUT OF THE GARAGE DRIVE WAY AND ALL SUDDEN HEARD A LOUD CRANK NOISE UNDERNEATH THE VEHICLE ON THE DRIVER SIDE. TRY TO DRIVE UP THE DRIVE WAY INTO THE GARAGE AND THE VEHICLE MADE A CRANKY LOUD NOISE. FOUND A PIECE OF METAL BROKEN AND FALL OFF ON THE GROUND UNDER THE VEHICLE. TOWED THE VEHICLE TO SERVICE CENTER AND ADVISOR TOLD THE FRONT SUSPENSION CONTROL ARM/FORE LINK ASSY WAS BROKEN BECAUSE SOMETHING HIT OR IMPACTED THE SIDE WHEELS/VEHICLE THAT MADE THE THE CONTROL ARM/FORE LINK ASSY BROKE. THEY QUOTED AS CUSTOMER'S FAULT AND ADVISED TO REPLACE AND CHARGED FOR BOTH SIDE OF THE SUSPENSION CONTROL ARMS/FORE LINK ASSY WHILE ONLY 1 BROKEN.

NHTSA ODI 11374374

WHILE THE VEHICLE WAS IN MOTION, I HEAD A SNAP SOUND FROM THE REAR PASSENGER SIDE. THE CARE WAS NOT STABLE. I WAS GOING AT A LOW SPEED OF 25-28 MILES PER HOUR IN A SLIGHTLY HILLY AREA. I THOUGHT IT WAS A TIRE BURST AND PARKED ON THE SIDE. NOTICED THE READ PASSENGER SIDE WHEEL HAS TILTED. I GOT THE CAR TOWED TO TESLA FACTORY AND GOT IT REPAIRED. COSTED ME $2513. TESLA WAS NOT ABLE TO EXPLAIN FOR CERTAIN WHAT HAPPENED. I HEARD THERE WERE SEVERAL COMPLAINTS OF THIS NATURE.

NHTSA ODI 11373718

I WAS DRIVING NORMALLY AND HAD TO APPLY BRAKES AT A RAIL-ROAD CROSSING INTERSECTION AND MY PASSENGER FRONT FORE-LINK PART OF SUSPENSION BROKE. VEHICLE BECAME UNDRIVABLE AND HAD TO BE STOPPED IN MIDDLE OF ROAD. I HAD TO GET MY VEHICLE TOWED TO TESLA SERVICE CENTER IN PLANO, TX AND WAS INFORMED THAT FORE-LINK PART OF SUSPENSION IS BROKEN. IT HAS BEEN REPAIRED NOW.

NHTSA ODI 11373580