Home · 2016 Tesla Model S 75d · Complaints

What 604 owners told NHTSA about the 2016 Tesla Model S 75d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (604)Crash / fire / injury (97)Suspension (204)Electrical system (137)Steering (81)Speed control (74)Brakes (52)Lights (49)Visibility & wipers (37)Body & structure (28)Driver assistance (28)Backup camera & sensors (20)

81 of 604 complaints match · Steering · clear filters · page 2 of 4

Nov 22, 2018SteeringSuspensionCrash1 injury

I AM REQUESTING THAT THE NHTSA INVESTIGATE TESLA'S UNEXPLAINED SWERVING ON THE HIGHWAY, FOLLOWED BY ITS FAILURE TO RESPOND TO THE DRIVER'S INPUTS TO THE STEERING, RESULTING IN A SINGLE CAR CRASH. I WAS DRIVING MY TESLA MODEL S IN THE LEFTMOST LANE OF THE NORTHBOUND FLORIDA TURNPIKE AROUND 8 PM. I WAS FOLLOWING THE TRAFFIC AND I BELIEVE MY SPEED WAS AROUND 70 MPH. I WAS IN FULL CONTROL AND THE VEHICLE WAS NOT IN SELF-DRIVING MODE. SUDDENLY, AND WITHOUT WARNING, THE CAR STARTED SWERVING. I TRIED TO STEER IT, BUT THE CAR FAILED TO RESPOND TO MY INPUTS TO THE STEERING (THE STEERING WAS NOT LOCKED). WITHIN SECONDS, THE CAR CRASHED INTO THE MEDIAN, AND FROM THAT IMPACT, CUT ACROSS THE HIGHWAY AND CRASHED NEXT INTO THE GUARD RAILS AT THE OTHER SIDE OF THE HIGHWAY, AND FROM THE IMPACT OF THAT CRASH, TURNED AROUND AND STOPPED IN THE RIGHTMOST / CENTER LANE. THE ACCIDENT RESULTED IN A TOTAL LOSS OF THE VEHICLE. THE WEATHER WAS CLEAR BUT RIGHT AROUND WHEN THE ACCIDENT HAPPENED, A LIGHT DRIZZLE STARTED. BECAUSE THE ACCIDENT RESULTED IN DAMAGE TO THE HIGHWAY GUARD RAILS, I RECEIVED A CITATION (WHICH I AM PLEADING 'NOT GUILTY' TO). MY HUSBAND AND I BOUGHT THIS NEW MODEL S VEHICLE IN MARCH 2016. THE CURRENT MILEAGE ON IT WAS ALMOST 60,000 MILES. WITH REGARDS TO THE MAINTENANCE HISTORY OF THE VEHICLE, THE FOLLOWING MAY BE PERTINENT INFORMATION: 1)WE RECEIVED A SAFETY NOTICE FROM TESLA IN MARCH 2018 REGARDING THE POWER STEERING COMPONENT (EMAIL ATTACHED). HOWEVER, THE EMAIL DID NOT REQUIRE ANY IMMEDIATE ACTION ON OUR PART AND SIMPLY ADVISED US TO WAIT FOR AVAILABILITY OF PARTS IN OUR REGION. WE NEVER RECEIVED ANOTHER NOTICE. 2)IN APRIL 2018, AFTER A HEAVY RAIN EVENT, THE CAR WOULD OCCASIONALLY SHUT OFF AND NOT RESTART. IT WAS SERVICED BY TESLA, AND FOUND TO HAVE NO OTHER CONCERNS (INVOICE ATTACHED). TESLA WAS NOTIFIED 9 DAYS BACK AND WE ARE WAITING FOR AN EXPLANATION.

NHTSA ODI 11153257

May 26, 2018SteeringSpeed controlCrash

THIS SUNDAY MAY 20 I WAS DRIVING MY TESLA MODEL S SOUTHBOUND ON ROUTE 1 IN REHOBOTH TO WORK IN AUTOPILOT MODE. I HAD THIS FEATURE OF MY VEHICLE SET TO 50 MPH. IF YOU AREN'T FAMILIAR WITH AUTOPILOT IN TESLA'S, LET ME EXPLAIN HOW IT WORKS. ONCE THE VEHICLE INDICATES THE FEATURE CAN BE ACTIVATED, YOU PRESS A BUTTON AS YOU WOULD ANY OTHER VEHICLE WITH BASIC CRUISE CONTROL, AND THE CAR WILL LITERALLY ACCELERATE, DECELERATE, AND STEER ITSELF WITHOUT FURTHER INPUT FROM THE DRIVER. WHILE USING THIS FEATURE OF MY VEHICLE, I HAD A SIGNIFICANT ACCIDENT ON ROUTE 1. AS I SAID, MY VEHICLE WAS TRAVELING AT A RATE OF 50 MPH. I WAS DRIVING IN THE LEFT LANE SOUTHBOUND WITH AUTOPILOT ACTIVATED. IN TURNABOUT IN THE MEDIAN, A WHITE PICKUP WAS PERPENDICULAR TO MY CAR WITH STICKING OUT ABOUT 1 FT INTO MY LANE. THE LEFT SIDE OF MY CAR SKIMMED THE BACK OF HIS CAR WITHOUT SLOWING DOWN. AUTOPILOT FAILED TO RECOGNIZE THE CAR WAS THERE. I AM LUCKY I WASN'T KILLED, AND I AM LUCKY NO ONE ELSE WAS HURT. THIS ACCIDENT HAS SHAKEN ME UP QUITE A BIT. NOW, I DO NOT BLAME TESLA 100% FOR THIS AUTO ACCIDENT; I DON'T PLAN TO FILE A LEGAL CLAIM AGAINST THEM OR ANYTHING LIKE THAT. IN FACT, I PLAN ON REPLACING MY VEHICLE WITH ANOTHER TESLA (WITHOUT THE SAID AUTOPILOT FEATURES) BUT I WOULD BE DOING A DISSERVICE TO ANYONE WITHOUT TRYING TO USE THIS EXPERIENCE OF MINE TO HOPEFULLY SAVE LIVES IN THE FUTURE. I BROUGHT THESE EXACT ISSUES UP WITH TESLA REGARDING MY ACCIDENT SEVERAL TIMES TO SEVERAL DIFFERENT DEPARTMENTS AND MY CONCERNS HAVE BEEN TOTALLY DISMISSED. IF REGULATION FOR FEATURES LIKE THESE IN VEHICLES IS NOT IMPLEMENTED, UNFORTUNATELY I HAVE NO DOUBT IN MY MIND PEOPLE WILL BE HURT AND POSSIBLY KILLED,

NHTSA ODI 11098058

Apr 22, 2018Steering

AUTOPILOT SUDDENLY SWERVED VEHICLE OUT OF THE LANE TO THE LEFT TOWARD A BRIDGE ABUTMENT. I HAD TO YANK CONTROL AWAY FROM AUTOPILOT TO RECENTER VEHICLE IN THE LANE. I PROVIDED A DETAILED WRITTEN DESCRIPTION OF THE INCIDENT ALONG WITH THE TIME OF THE RECORDED "BUG REPORT" TO TESLA'S SERVICE CENTER. TESLA WROTE THE PROBLEM IN THE REPAIR ORDER AS "CUSTOMER CONCERN - AUTO PILOT IS INCONSISTENT" RATHER THAN THE MORE ACCURATE AND MORE SERIOUS DESCRIPTION I PROVIDED IN WRITING TO THEM. TESLA'S FINAL PAPERWORK SAID SYSTEM IS "OPERATING AS DESIGNED." A LANE KEEPING SYSTEM SHOULD BE DESIGNED TO KEEP A VEHICLE WITHIN A LANE, A LANE KEEPING SYSTEM SHOULDN'T SUDDENLY STEER THE VEHICLE OUT OF THE LANE. THE WAY AUTOPILOT SUDDENLY SWERVES OUT OF THE LANE SHOULD NOT BE CONSIDERED NORMAL. THIS PROBLEM HAS OCCURED MULTIPLE TIMES.

NHTSA ODI 11089529

Mar 27, 2018SteeringWheelsDriver assistanceCrash

AT APPROXIMATELY 9AM ON THE MORNING OF 1/4/18, I WAS DRIVING IN AUTOPILOT ON THE 405 HEADING NORTH TO MY OFFICE IN SANTA MONICA IN MY TESLA MODEL S AND THE CAR SIMPLY RAN INTO THE BARRIER WALL ON THE LEFT SIDE OF THE CAR POOL LANE AT 75MPH. IT WAS ABSOLUTELY CRAZY! I HAVE CONTACTED TESLA ABOUT THE ACCIDENT SEVERAL TIMES, BUT THEY ARE SIMPLY NOT INTERESTED. I JUST READ ABOUT AN ACCIDENT THAT THE U.S. NATIONAL TRANSPORTATION SAFETY BOARD IS INVESTIGATING WHERE THE SAME THING HAPPENED AND THE DRIVER DIED. I BELIEVE MY ACCIDENT COULD HAVE ENDED THE SAME WAY AND I THINK IT NEEDS TO BE TAKEN VERY SERIOUSLY.

NHTSA ODI 11081565

Mar 27, 2018SteeringCrash

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE AUTO PILOT ENGAGED ON ITS OWN AND THE CONTACT WAS UNABLE TO TURN IT OFF. AS A RESULT, THE CONTACT CRASHED INTO A BARRIER WALL AS HE WAS ABLE TO PLACE THE VEHICLE BACK INTO MANUEL MODE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAINED ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 11081576

Feb 20, 2018SteeringSuspension

HERE IS A DISCUSSION THREAD IN WHICH AN OWNER COMPLAINS THAT HIS STEERING HAS FAILED COMPLETELY: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-S-STEERING-FAILED.109021/ ****SNIP*** I WAS DRIVING HOME TONIGHT (2016 70D)AND IT SOUNDED LIKE I HAD A FLAT TIRE. PULLED OVER TO CHECK AND TIRES WERE FINE. STARTED DRIVING AGAIN AND ALL TRACTION CONTROL AND STABILITY CONTROL ERRORS CAME UP ON THE SCREEN AND SAID TO CALL A SERVICE CENTER. I HAVE TO HOLD THE STEERING TO THE LEFT TO GET THE CAR TO GO STRAIGHT. WHEN PARKED THE RIGHT FRONT SIDE STEERING MAKES A GRINDING SOUND AND WHEN THE STEERING WHEEL IS STRAIGHT THE RIGHT WHEEL IS NOT. OBVIOUSLY THERE HAS BEEN A MECHANICAL FAILURE OF SOME KIND BUT I'M NOT SURE WHAT IT IS. I ASSUME I SHOULD HAVE THE CAR TOWED? ANYONE HAVE A PROBLEM LIKE THIS BEFORE? ***SNIP*** I HAD MY WIFE TURN THE WHEEL IN THE GARAGE AND IT WAS JUST GRINDING FROM THE PASSENGER SIDE. FELT MORE LIKE AN ISSUE WHERE THE ROTOR CONNECTS TO THE STEERING ARM. I DON'T HAVE A HANDYMAN BONE IN MY BODY SO I REALLY HAVE NO IDEA *** I AM REPORTING THIS PROBLEM MYSELF EVEN THOUGH I AM NOT THE OWNER BECAUSE TESLA OWNERS RARELY SUBMIT REPORTS THEMSELVES. THEY ARE DISCOURAGED FROM DOING SO BY A MISGUIDED SENSE OF LOYALTY TO THE TESLA BRAND AND "MISSION". THERE HAVE BEEN MANY CREDIBLE REPORTS OF STEERING AND SUSPENSION FAILURES WITH TESLAS BUT VERY FEW OF THESES FAILURES HAVE ACTUALLY BEEN REPORTED TO THE AUTHORITIES. I BELIEVE THAT THESE FAILURES ARE BEING COVERED UP BY TESLA AND THAT OWNERS ARE BEING DISCOURAGED FROM FILING COMPLAINTS. PLEASE INVESTIGATE. CONCERNED CITIZEN.

NHTSA ODI 11073898

Jan 25, 2018Steering

HERE IS A THREAD ON THE TESLA MOTORS CLUB FORUM IN WHICH SEVERAL POSTERS PROVIDE DETAILED PHOTOGRAPHIC EVIDENCE THAT THE ELECTRIC STEERING MOTOR IS FALLING APART DUE TO CORROSION. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/ THE THREAD STARTS IN OCTOBER 2017 AND IS ACTIVE RIGHT UP UNTIL THE PRESENT TIME WITH OWNERS DESCRIBING DIY REPAIRS THAT WILL PROBABLY MAKE THE SITUATION EVEN MORE DANGEROUS. THIS CORRODED BOLTS PROBLEM IS IDENTICAL TO THE PROBLEM FOUND ON FORD AND OTHER MAKES OF CARS THAT RESULTED IN A MASSIVE RECALL. HTTPS://FORD.OEMDTC.COM/1684/15S14-STEERING-GEAR-MOTOR-BOLT-CORROSION-2013-2015-FORD-FUSION-LINCOLN-MKZ-2015-FORD-EDGE-2 WHY IN THE WORLD HAS THERE NOT BEEN A RECALL OF THESE TESLAS? IF NHTSA IS NOT GOING TO ACT THEN PERHAPS THE CANADIAN AUTHORITIES WILL. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/POWER-STEERING-FALLING-APART.100951/PAGE-6 SNIP** TODAY AT 5:36 PM I JUST GOT A CALL FROM TRANSPORT CANADA TODAY. THEY WOULD LIKE TO HEAR OF ALL CANADIAN VEHICLE STEERING RACK FAILURES FOR THEIR INVESTIGATION. PLEASE CALL DARRYL MALONE OF TRANSPORT CANADA AT 1-800-333-0510 THEY ARE ESPECIALLY INTERESTED IN EXAMINING A FAILED PART EVEN IF IT IS JUST A SHEARED BOLT. UNFORTUNATELY I DID NOT ASK FOR THE FAILED RACK WHEN I GOT MINE REPLACED . ** MANY TESLAS ARE IN USE ON ROADS THAT ARE SALTED DURING THE WINTER. THIS IS A DISASTER WAITING TO HAPPEN. PLEASE ACT IMMEDIATELY. OUTRAGED CITIZEN.

NHTSA ODI 11064986

Oct 18, 2017SteeringSuspensionFuel systemCrashFire1 injury

HERE IS A REPORT OF A TESLA CRASH IN AUSTRIA: HTTP://WWW.TT.COM/PANORAMA/UNFALL/13565308-91/TESLA-BRANNTE-BEI-UNFALL-IN-PIANS-KOMPLETT-AUS-LENKERIN-VERLETZT.CSP?TAB=ARTICLE **THE 19-YEAR-OLD DRIVER FROM INNSBRUCK WAS TRAVELING TOWARDS BLUDENZ TOWARDS 1 PM. BECAUSE OF A CONSTRUCTION SITE IN THE LOCAL AREA, THE TWO-LANE EXPRESSWAY FROM LANDECK WEST TO THE SHORTLY BEFORE THE PIANNER / QUATRATSCHER TUNNEL IS LED IN THE FAST LANE AND THEN DIVERTED TO THE NORMAL TRACK BEFORE THE TUNNEL. THE 19-YEAR-OLD CHANGED FROM A PREVIOUSLY UNKNOWN CAUSE NOT AS PRE-DETERMINED THE LANE, BUT DROVE FRONTALLY AGAINST THE OBLIQUE RUNNING CONCRETE WALLS. THE ELECTRIC CAR IMMEDIATELY BEGAN TO BURN. THE WOMAN, WHO WAS STILL ABLE TO GET HERSELF SAFE, SUFFERED INJURIES OF UNDEFINED GRADE AND WAS SENT TO ZAMS HOSPITAL.***** ATTACHED PHOTOGRAPH SHOWS THE WHEEL AND SUSPENSION PARTS LYING ON THE GROUND. IT IS HIGHLY LIKELY THAT A SUSPENSION FAILURE WAS THE CAUSE OF THE CRASH. ONCE AGAIN THE CAR HAS BURST INTO FLAMES AND THE PHOTOGRAPHS SHOW THAT IT IS THE GLYCOL COOLANT BURNING RATHER THAN THE ACTUAL LITHIUM BATTERIES. THE FLAMMABLE COOLANT IS EASILY SPILLED IN A FRONT END COLLISION AND THERE ARE MANY SOURCES OF POTENTIAL IGNITION IN THIS ELECTRIC CAR. HAVING GALLONS OF FLAMMABLE LIQUID PIPED THROUGH FRAGILE RADIATORS AT THE FRONT OF THE CAR IS A VERY DANGEROUS IDEA. PLEASE TAKE ACTION. CONCERNED CITIZEN ETC. ETC. *TR

NHTSA ODI 11034432

Aug 30, 2017Steering

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THIS VIDEO HAS JUST BEEN UPLOADED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=NVOKISDDXYW IN THIS VIDEO A TESLA EMPLOYEE IS DEMONSTRATING THE AUTOPILOT TO THE PASSENGERS. SHE DRIVES ON UNDIVIDED ROADS JUST INCHES FROM ONCOMING TRAFFIC WITH HER HANDS COMPLETELY OFF THE WHEEL. SHE ENCOURAGES THE PASSENGERS TO BELIEVE THAT THIS IS SAFE AND THAT IT IS ONLY NECESSARY TO SQUEEZE THE WHEEL OCCASIONALLY TO KEEP THE AUTOPILOT HAPPY. LIVES ARE BEING PLACED AT AT RISK BY THE IRRESPONSIBLE MARKETING OF THIS GLITCHY AND UNSAFE CONTRAPTION. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 11020502

Aug 26, 2017SteeringSuspensionCrash

HERE IS A REPORT OF A TESLA CRASH IN GERMANY: HTTP://WWW.NACHRICHTEN.AT/OBEROESTERREICH/TESLA-KRACHTE-IN-LINZER-FRUEHVERKEHR-GEGEN-STRASSENLATERNE;ART4,2601196 AND A YOUTUBE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=X0E5OB5X9AK THE DRIVER REPORTS THAT THE STEERING SUDDENLY LOCKED UP. THE VIDEO SHOWS THAT THE LH FRONT WHEEL IS PUSHED UP AND BACK IN THE WHEEL WELL AND THAT THE SUSPENSION HAS COLLAPSED. THIS SIDE OF THE CAR DID NOT HIT THE POLE AND IS UNDAMAGED APART FROM THE COLLAPSED SUSPENSION. THERE HAVE BEEN DOZENS OF SIMILAR INCIDENTS IN WHICH THE TESLA SUSPENSION HAS COLLAPSED. THERE ARE NO BUMP STOPS ON THE TESLA SUSPENSION AND A SIMPLE AIR LEAK CAN CAUSE A DISASTER. THIS INCIDENT COULD EASILY HAVE CAUSED A FATALITY. PLEASE INVESTIGATE THIS INCIDENT. THANK YOU. I AM NOT A TESLA OWNER JUST A CONCERNED CITIZEN.

NHTSA ODI 11019815

Aug 26, 2017SteeringSuspensionBrakesCrashFire1 injury

A TESLA HAS JUST CRASHED INTO A GARAGE AND THEN CAUGHT FIRE: HTTP://WWW.OCREGISTER.COM/2017/08/25/TESLA-SLAMS-INTO-LAKE-FOREST-GARAGE-SEVERELY-DAMAGING-IT-AND-SPARKING-A-FIRE/ PICTURES (ATTACHED) SHOW THAT A COMPLETE WHEEL AND SUSPENSION SNAPPED OFF THE CAR BEFORE IT CHARGED INTO THE GARAGE. PLEASE INVESTIGATE.

NHTSA ODI 11019900

Jul 11, 2017SteeringCrash

WE WERE DRIVING TESLA S NORTHBOUND ON HIGHWAY 101 GOING FROM NOVATO TO PETALUMA, WE WERE ON AUTO STEERING WHEN THE DRIVER (MY SON) SAW THE CAR MERGING STRAIT ON US, HE TRIED TO AVOID THE ACCIDENT AND SWUNG TO THE LEFT, BUT BECAUSE IT WAS ON AUTO STEERING THE STEERING WHEEL WAS BLOCKED/STIFF AND AT FIRST HE WAS NOT ABLE TO MOVE IT. IT TOOK HIM COUPLE OF SECONDS TO REALIZE IT. IN ORDER TO OVERRIDE THE AUTO STEERING HE HAD TO USE FORCE TO SWING LEFT BUT ONES THE AUTO STEERING WAS OVERRIDDEN WE SWUNG TO THE LEFT SUDDENLY ALMOST HITTING THE DIVIDER/WALL BETWEEN HIGHWAY'S BOUNDS, THEN HE SWUNG TO THE RIGHT TO AVOID THE WALL, SO WE FOUND OURSELVES SWINGING THROUGH 2 LANES AND SHOULDER LEFT AND RIGHT, GOOD OTHER CARS SLOWED DOWN WITNESSING THE ACCIDENT SO WE DID NOT HIT ANY OTHER CAR, CANNOT DRIVE THE CAR DUE TO SOME REAR WHEEL DAMAGE. I BELIEVE THAT THE AUTO STEERING WAS MALFUNCTIONING AT THIS POINT BECAUSE IT WAS SUPPOSED TO BE THE SAFEST WAY OF DRIVING AND IT CAUSED US TO BE UNABLE TO ESCAPE THE OTHER CAR MERGING TO US AND EVENTUALLY BE INVOLVED IN THE ACCIDENT. TO AVOID OTHERS FROM SAME PROBLEM OR EVEN WORSE I DEMAND TO PRESERVE THE EVIDENCE AND TAKE MY CAR BACK AND REDO IT SO IT WILL NOT MALFUNCTION AGAIN, ALSO THE INSURANCE REPLACED ONLY THE DAMAGED TIRE, SO NOW WE HAVE 3 OLD TIRES AND ONE HIGHER ONE, I HAVE TO HAVE 4 SAME SIZE TIRES.

NHTSA ODI 11004372

Jun 20, 2017SteeringBrakes

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO OF AN OWNER USING AUTOPILOT HANDS FREE AT HIGH SPEED ON A FREEWAY AND INCHES AWAY FROM MANY ONCOMING CARS ON AN UNDIVIDED ROAD. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PIQYOOP5PYC RATHER THAN KEEPING HER HANDS ON THE WHEEL SHE INSTEAD GIVES THE WHEEL A REGULAR TWEAK EVERY ABOUT ONCE A MINUTE BUT THE REMAINDER OF THE TIME HER HANDS ARE NOWHERE NEAR THE WHEEL. THIS IS JUST ONE OF MANY VIDEOS SHOWING OWNERS DRIVING IN DANGEROUS WAYS. I BELIEVE THAT THESE OWNERS HAVE BEEN DUPED INTO HAVING MISPLACED CONFIDENCE IN THE AUTOPILOT AND THAT THE SITUATION HAS BEEN MADE WORSE BY TESLA USING NHTSA APPARENT ENDORSEMENT OF THE AUTOPILOT. NHTSA HAS STATED THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER BASED ON THE NUMBER OF INCIDENTS WHICH RESULTED IN AIR-BAG DEPLOYMENT ACCORDING TO DATA SUPPLIED BY TESLA. THE PUBLICATION OF THIS FINDING HAS CAUSED OWNERS TO HAVE HIGH CONFIDENCE IN THE AUTOPILOT. MIGHT I POLITELY ASK - WHAT IS THE SAMPLE SIZE? IF THE SAMPLE SIZE WAS FOR EXAMPLE 100 AIR-BAG DEPLOYMENTS THEN THAT IS A RATHER LARGE NUMBER OF CRASHES IN PROPORTION TO THE NUMBER OF CARS ON THE ROAD. IT IS ALSO FAR TOO LOW A SAMPLE TO PROVIDE STATISTICALLY RELIABLE RESULTS. WHENEVER A CRASH OCCURS TESLA CLAIMS THAT THE AUTOPILOT WAS NOT ENGAGED AT THE TIME. THIS IS PROBABLY TRUE BECAUSE THE AUTOPILOT WILL DISENGAGE IF THE OWNER TOUCHES THE WHEEL OR THE BRAKE IN THE INSTANT BEFORE IMPACT. AT 3:20 IN THE VIDEO YOU CAN SEE THE OWNER GRAB THE WHEEL AFTER THE AUTOPILOT CROSSES DOUBLE LINES. PLEASE TAKE ACTION TO PREVENT FURTHER LOSS OF LIFE.

NHTSA ODI 11000132

Jun 15, 2017Steering

I HAD MY WHEEL TURNED AND I PUT THE CAR IN PARK, THEN I SWIPED MY CARD TO GET INTO MY PARKING GARAGE. AFTER I PUT THE CAR BACK INTO DRIVE MY POWER STEERING ASSIST FAILED AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THERE HAVE BEEN MULTIPLE REPORTS ON POWER STEERING ASSIST FAILURES ON THE TESLA FORUM WHILE MAKING TURNS.

NHTSA ODI 10995278

Jun 13, 2017SteeringElectrical system

ANOTHER COMPLAINT TO DRAW ATTENTION TO THE DANGERS OF AUTOPILOT. HERE IS A VIDEO OF A DRIVER IN EUROPE DRIVING WITH AUTOPILOT HANDS FREE ON NARROW WINDING ROADS WITH PEDESTRIANS CYCLISTS AND ONCOMING TRAFFIC: HTTPS://WWW.YOUTUBE.COM/WATCH?V=CHIHRWJDDYC NONE OF THESE ROAD USERS DESERVE TO HAVE THEIR LIVES PLACED AT RISK. PEOPLE HAVE ALREADY BEEN KILLED. PLEASE STOP THIS IRRESPONSIBLE EXPERIMENT.

NHTSA ODI 10994577

Jun 11, 2017Steering

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0DPLW8Y6AJG THE OWNER MERGES ON TO A BUSY FREEWAY AT 70 MPH WHILE PERFORMING THE HAND JIVE AND TURNING TO FACE THE CAMERA. OWNERS HAVE MISPLACED CONFIDENCE IN AUTOPILOT AND REGARD THE INSTRUCTION TO KEEP HANDS ON THE WHEEL AS MERE LEGAL BOILERPLATE. REPEATED CLAIMS THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER MAKE MATTERS EVEN WORSE. WHEN A CRASH DOES OCCUR TESLA WILL CLAIM THAT THE CAR WAS NOT ON AUTOPILOT. THIS IS TECHNICALLY CORRECT SINCE THE AUTOPILOT WILL DISCONNECT MOMENTS BEFORE IMPACT IF THE BRAKE OR STEERING WHEEL IS TOUCHED. PLEASE HALT THIS RECKLESS EXPERIMENT.

NHTSA ODI 10994358

May 26, 2017SteeringElectrical system

THIS IS A COMPLAINT ABOUT THE POWER ASSISTED STEERING IN THE TESLA MODEL S AND IT ALSO APPLIES TO THE MODEL X. THERE HAVE BEEN MULTIPLE REPORTS ON THE TESLA FORUMS OF OWNERS HAVING A FAILURE PF THE POWER ASSISTANCE CAUSED BY A BROKEN WIRE OR LOOSE CONNECTION. TESLA SEEMS TO BE AWARE OF THE PROBLEM BUT IS WAITING FOR FAILURES TO OCCUR RATHER THAN FIXING THE PROBLEM. THIS FAILURE IS EVEN MORE DANGEROUS IF THE CAR IS ON AUTOPILOT. THE STEERING BECOMES EXTREMELY STIFF AND REQUIRES BRUTE FORCE. IF THE USER HAS JUST ONE HAND LOOSELY ON THE WHEEL AS IS OFTEN THE CASE THEN IT IS EASY TO LOSE CONTROL COMPLETELY. HERE ARE LINKS TO THREADS DISCUSSING THE PROBLEM AND ALSO CLIPS OF THE RELEVANT SECTIONS ARE ATTACHED AS FILES. PLEASE INVESTIGATE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/STEERING-ASSIST-REDUCED.91280/ HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/STEERING-ASSIST-REDUCED.78242/ HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/STEERING-ASSIST-REDUCED.78242/PAGE-2

NHTSA ODI 10991821

Apr 30, 2017SteeringElectrical system

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A THREAD IN WHICH THE ORIGINAL POSTER AND MANY OTHER DRIVERS COMPLAIN THAT THE AUTOPILOT IS EXTREMELY DANGEROUS: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/AUTOPILOT-2-0-IS-DANGEROUS.89985/ THE OWNER STATES - 1) WHEN I TURN ON AP 2.0 WHILE DRIVING ON A HIGHWAY THE CAR SWERVES LIKE A BLOODY DRUNK PERSON SOMETIMES VEERING SO CLOSE TO THE VEHICLES IN ADJACENT LANES THAT I HAVE NO OPTION BUT TO TAKE OVER. ITS JUST FRIGGIN DANGEROUS? 2) AT OTHER INSTANCES THE CAR CHOOSES TO SLAM ON THE BRAKES WHILE GOING ON CURVES AT HIGHWAY SPEEDS. LIKE WITHOUT ANY RHYME OR REASON IT'LL LITERALLY BRAKE SO HARD FOR A SECOND THAT IT'S ENOUGH TO MAKE AN UN-BELTED PASSENGER FLY OUT OF THE WINDSCREEN. 3) AT CERTAIN OCCASIONS I HAVE EXPERIENCED THAT GOING UNDER BRIDGES AND OVERPASSES IT MOMENTARILY AGAIN SLAMS THE BRAKES. LIKE WHAT THE HECK TESLA? WHAT THE HECK!? *** IT SEEMS BIZARRE THAT THE OWNER WOULD NOT FILE A COMPLAINT AND THAT POSTERS ARE DEFENDING THIS CRAZY EXPERIMENT. PLEASE INVESTIGATE

NHTSA ODI 10981504

Apr 27, 2017SteeringElectrical system

I WOULD LIKE TO REPORT ANOTHER EXAMPLE OF THE TESLA AUTOPILOT CAUSING A NEAR ACCIDENT THAT COULD EASILY HAVE CLAIMED MANY LIVES. HERE IS A NEW THREAD ON A TESLA FORUM: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SCARY-EXPERIENCE-WITH-AP2-0-AUTOSTEER-ON-THE-HIGHWAY.89874/ THE OWNER WILL ALMOST CERTAINLY NOT BE REPORTING THIS TO NHTSA HIMSELF BECAUSE TESLA HAVE ASSURED HIM THAT ALL IS WELL. OTHER FORUM POSTERS ARE TELLING HIM THAT AUTOPILOT JUST NEEDS MORE TIME TO LEARN. PLEASE ACT NOW BEFORE LIVES ARE LOST DUE TO THIS RECKLESS EXPERIMENT. SNIP: HELLO, I HAVE A 60D WITH AP2- I TRIED USING AUTOSTEER ON THE HIGHWAY LAST MONDAY (3 DAYS AFTER THE UPDATE WAS RELEASED TO MY CAR), AND HAD ONE OF THE WORST/SCARIEST EXPERIENCES I'VE EVER HAD WHILE DRIVING. I WAS DRIVING ON A MAJOR HIGHWAY AT ~75MPH. TURNED ON AUTOSTEER AND WAS DRIVING ALONG (WITH MY HANDS ON THE STEERING WHEEL) WHEN I NOTICED IT WASN'T TAKING A LEFT CURVE/TURN ON THE ROAD AND DRIFTING INTO THE ADJACENT LANE. SO I ENGAGED THE STEERING WHEEL TO DEACTIVATE AUTOSTEER AND TO MAKE THE TURN MYSELF. AS SOON AS I DID THIS, ALL HELL BROKE LOOSE. BASICALLY THE STEERING WHEEL JERKED ALL THE WAY TO THE LEFT, VEERING ME INCHES FROM THE BARRIER- AND THEN AS I TRIED TO STRAIGHTEN THE WHEEL IT JERKED ME ALL THE WAY TO THE RIGHT, ACROSS 3 LANES OF TRAFFIC...AND THEN BACK LET TO THE BARRIER, BACK ACROSS TRAFFIC, AND AGAIN 5 OR 6 TIMES. OF COURSE I CALLED TESLA IMMEDIATELY AND THIS IS WHAT I WAS TOLD: 1) THE CAR IS NOT ABLE TO MAKE THAT TURN (A PRETTY MILD CURVE) AT 80MPH- KNOWN ISSUE WITH AP2. 2) THE CAR FUNCTIONED NORMALLY AFTER THAT- ANY/ALL EVENTS FOLLOWING DISENGAGEMENT OF THE AUTOSTEER WERE DUE TO "DRIVER INPUT/ERROR"

NHTSA ODI 10981143

Apr 22, 2017SteeringBrakes

HERE IS A DISCUSSION THREAD IN WHICH SEVERAL OWNERS REPORT A BROKEN GROUND CONNECTION CAUSING A LOSS OF POWER ASSISTED STEERING AND POWER ASSISTED BRAKING. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/ALERT-LOSS-STEERING-AND-BRAKING-WHILE-DRIVING ALSO A YOUTUBE VIDEO OF AN OWNER REPORTING THE SAME PROBLEM. HTTPS://WWW.YOUTUBE.COM/WATCH?V=QM5Z0DW60KE ANOTHER DISCUSSION THREAD OF A BROKEN GROUND STUD. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/GROUND-STUD-NUT-OVER-TORQUED.86688/ LOSS OF POWER ASSISTANCE ON SUCH A HEAVY CAR IS EXTREMELY DANGEROUS. MANY DRIVERS WOULD NOT HAVE SUFFICIENT STRENGTH OR SKILL TO STEER THE CAR AND APPLY THE BRAKES HARD ENOUGH. ONCE AGAIN THE FANATICAL DEVOTION OF TESLA OWNERS IS THE REASON THAT THEY FAIL TO REPORT THESE FAULTS TO NHTSA. PLEASE INVESTIGATE.

NHTSA ODI 10979886

Mar 28, 2017SteeringSpeed control

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A VIDEO THAT WAS JUST UPLOADED TO YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z3YPLDHVWUY THE VIDEO SHOWS DRIVERS USING THE AUTOPILOT HANDS FREE FOR LONG PERIODS IN TOTALLY UNSAFE SITUATIONS. THE DRIVER IS CLEANING HIS GLASSES AND SPRAWLING SIDEWAYS IN HIS SEAT WHILST PASSING ONCOMING CARS AND MOTORBIKES ONLY INCHES AWAY. HOW IS THIS EVEN POSSIBLE? OWNERS ARE BEING DUPED INTO BELIEVING THAT THE AUTOPILOT IS CAPABLE OF FULL AUTONOMOUS OPERATION. PLEASE TERMINATE THIS RECKLESS EXPERIMENT BEFORE MORE INNOCENT LIVES ARE LOST. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 10969118

Mar 28, 2017Steering

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA AUTOPILOT. FORUM MEMBERS HAVE BEEN DISCUSSING HOW EASY IT IS TO DEFEAT THE AUTOPILOT "NAGS" BY HANGING A WEIGHT ON THE STEERING WHEEL. THIS VIDEO SHOWS SOMEONE DOING JUST THAT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z3YPLDHVWUY IN THE FIRST 4 MINUTES OF THE CLIP THE DRIVER GETS A NAG EVERY 3 MINUTES APPROX. THEN THE OWNER'S SON TAKES OVER AND HE HAS CLIPPED A PINK WEIGHT TO THE CENTER SPOKE OF THE STEERING WHEEL. THE CAR IS THEN DRIVEN FOR ABOUT 20 MINUTES ON NARROW WINDING ROADS WHILST THE DRIVER FOOLS AROUND PAYING ZERO ATTENTION TO THE ROAD. WHEN HE ENTERS A LONG STRETCH OF STRAIGHT ROAD HE NEED TO NUDGE THE WHEEL BECAUSE THE INERTIA OF THE WEIGHT HAS LITTLE EFFECT. OWNERS ARE LEAD TO BELIEVE THAT THE AUTOPILOT IS 40% SAFER THAN A HUMAN BECAUSE NHTSA HAS PUBLISHED THIS AS A FACT (BASED ON DATA SUPPLIED BY TESLA) OWNERS NOW FEEL JUSTIFIED IN DEFEATING THE NAGS WITH A STRATEGICALLY PLACED WEIGHT AND FEEL CONFIDENT THAT IT IS ENTIRELY SAFE TO DO SO. CAN YOU SEE A PROBLEM HERE? CONCERNED CITIZEN SHAKING HIS HEAD IN DISBELIEF. THANK YOU.

NHTSA ODI 10969177

Feb 10, 2017SteeringSuspension

HERE IS A MODEL S IN THE JUNKYARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=24209294&ROWID=12&PAGESOURCE=VEHICLERESULTS# THE FRONT SUSPENSION HAS COLLAPSED CAUSING BOTH WHEELS TO JAM UP INTO THE WHEEL ARCHES. THIS IS A NEAR NEW CAR AND YET IT IS BEING SOLD AS AN INSURANCE WRITE-OFF BECAUSE IT IS EITHER UNECONOMIC OR UNSAFE TO BE REPAIRED. THIS FAILURE HAS OCCURRED AT LOW SPEED AND THE AIR-BAGS HAVE NOT DEPLOYED. IF THAT HAD HAPPENED AT HIGHWAY SPEEDS IT WOULD HAVE CAUSED A MAJOR CRASH. THIS CAR DOES NOT HAVE BUMP STOPS ON THE AIR SUSPENSION SO THAT A SIMPLE AIR LEAK CAN CAUSE DISASTER. THIS SITUATION HAS BEEN GOING ON FOR FAR TOO LONG. PLEASE TAKE ACTION TO PREVENT LOSS OF LIFE. NOTE THAT I AM NOT THE OWNER, JUST A CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION.

NHTSA ODI 10953783

Jan 15, 2017SteeringSpeed control

HERE IS A TESLA EXHIBITING "TRUCK LUST" AND VEERING TOWARDS LARGE VEHICLES. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LT67BQDRW-K THIS HAS BEEN REPORTED ON THE FORUMS BY MANY DRIVERS WHO HAVE HAD NEAR MISSES. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/TRUCK-LUST-IS-A-REAL-THING.84359/ PLEASE STOP THIS IRRESPONSIBLE EXPERIMENT BEFORE MORE PEOPLE DIE. PLEASE NOTE THAT I AM NOT THE OWNER BUT I AM A CONCERNED CITIZEN WHO SHARES THE ROADS WITH THESE CARS. FICTITIOUS US ADDRESS USED TO COMPLY WITH YOUR WEBSITE REQUIREMENTS. MY GENUINE CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION.

NHTSA ODI 10945415

Jan 12, 2017SteeringSpeed control

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. PLEASE WATCH THIS VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0_TTKKKI0O8 THE CAR IS VEERING ALL OVER THE ROAD AND RANDOMLY SLOWING AND ACCELERATING CREATING A HUGE HAZARD TO OTHER DRIVERS. THIS WAS FILMED IN UK BUT THIS CAR AND AUTOPILOT IS SOLD ALL OVER THE WORLD. IT IS ONLY A MATTER OF TIME BEFORE THIS CRAZY EXPERIMENT CLAIMS ANOTHER LIFE. PLEASE STOP THIS MADNESS RIGHT NOW.

NHTSA ODI 10944688

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Tesla Model S 75d verdict →