Home · 2016 Tesla Model S 60d · Complaints

What 604 owners told NHTSA about the 2016 Tesla Model S 60d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (604)Crash / fire / injury (97)Suspension (204)Electrical system (137)Steering (81)Speed control (74)Brakes (52)Lights (49)Visibility & wipers (37)Body & structure (28)Driver assistance (28)Backup camera & sensors (20)

204 of 604 complaints match · Suspension · clear filters · page 1 of 9

Jul 26, 2025Suspension

I was backing out of a parking space and the front driver side fore link broke. Internet search reveals this is a known issue associated with Tesla Model S during the period mine was manufactured (February 2016), caused an investigation & service bulletin from the NHTSA, and a recall in China, hence I wanted to report this occurence.

NHTSA ODI 11676368

Jun 14, 2025SuspensionWheels

on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for both my front and rear tires. Then on 6/12/25, I was driving on the highway and going about 70-75 mph when I heard a huge pop. No warning indicators came on and something did not feel right. I figured nothing else came of it. I was about 30 miles away from home and when I got home, my tire was pushed inward. I was concerned on whether this was related to a bad repair since it was so soon to my previous repair and they indicated that they did not touch that area. After they saw my video, they indicated that the lower control arm of my rear tire broke and they indicated that this was just a damaged component. My biggest concern is that if this issue was not related to the repair work done a month ago, this could be bigger issue as I could have been very concerning that this part broke when I was driving at high speeds and I think it's warranted to check on the quality of the component. In my 40 plus years of driving, I have never experienced this happened to me. If you need documentation or video of how the tire and the axle looks, I can forward it to you. The vehicle has only been inspected by the Tesla Dealership service center and as stated earlier, there weren't any warning signs or messages that showed as I specifically was looking for it when I heard the loud pop.

NHTSA ODI 11666935

Nov 14, 2024SuspensionWheels

In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.

NHTSA ODI 11625206

Sep 9, 2024Suspension

I was slowly backing up to charge my car and heard a thump then my wheel was rubbing against the wheel well. When I looked under the wheel to see what was happening, I discover the metal suspension had snapped off. This was the front passenger side.

NHTSA ODI 11613653

Sep 6, 2024Suspension

2016 Model S started making clunking sounds when turning and braking. Tesla service center inspected the vehicle and observed visible defects on the front left and right fore and aft links. Tesla recommended replacement of and quoted almost $2000 for parts and labor, including inspection fee. Vehicle only has 89000 miles and never had high impact incidents over obstacles.

NHTSA ODI 11612959

Aug 17, 2024Suspension

while parking the vehicle, a loud shot gun like noise eminated from the front of the car. The car was being driven at less than 5 mph. After this there was loud noises from the front of the cars suspension. The car seemed unsafe to drive farther. I took it to the tesla service center the next day driving at a very low speed. they replaced the right and left front contol arms and charged me $1204.98 on October 26, 2023. The vehicle had 77,626 miles at that point. I queried them as to why this would ocurr at such low mileage and vehicle age? I got not response other than these things happen and the car is out of the normal warranty and the extended warranty. I paid the invoice since i agreed to the repair estimate earlier.

NHTSA ODI 11609149

Jun 27, 2024Suspension

The lower control arm on my left rear tire broke. Specifically, the aluminum of the knuckle joint snapped. This occured in my driveway while backing up. This caused extensive damage to the rest of the rear left suspension.

NHTSA ODI 11597203

Apr 13, 2024Suspension

While backing out of a parking spot, I turned my wheels and went over a small depression in the drive for drainage. As my front tires went through the dip I heard a loud clank like something had broken. Then every bump I went over there was a knocking near the driver's side front tire. I took it in to Tesla and the service agent knew exactly right away what had happened because he said he has seen the same exact thing several times before. They explained that it was unsafe to drive and needed to be fix it immediately. When given the estimate they said only the driver's side Fore Link assembly broke but would need to replace both sides. I got a bill for $2150.61.

NHTSA ODI 11582744

Apr 13, 2024SuspensionWheels

When I was driving in the parking lot and turned to park at a parking spot I heard a sound from the passenger side front wheel. After I heard the sound the wheel felt stuck and was not moving freely. There were two other passengers in the car along with the driver. This is the second time that this happened. It happened first on Oct 2021 when the car's mileage was 51k and the second time when the mileage was 77k. The Model S was purchased in 2016. Tesla service center fixed it the first time and the repair listed the following 1>Fore Link Assembly LH(1041570-00-B) 2>Washer Nordlock(1033093-00-A) 3>Nut HF M14x1.50 ZnNi NL Insert(1004358-00-C) Tesla charged me $495 for it. The second time this happened the damage was a lot more extensive and Tesla recommended I take the car to a Tesla-approved body shop. I took the car to Brooks Automotive in Fremont and they charged me $10,000 for the repairs. My insurance refused to pay for the damages after I filed a claim with the insurance. Tesla refused to pay for it claiming it was not a manufacturing defect and the car was not under warranty. This car is driven by me and my wife and neither of us are rash drivers. We did not hit any debris on the road or remember an incident that could have led to this happening not once but twice. The car has been driven normally and used for normal family activities on public paved roads.

NHTSA ODI 11582786

Mar 13, 2024Suspension

Left front lower link suspension component broke at low speed. Wheel moved aft and contacted sharp metal in the wheel well causing tire damage.

NHTSA ODI 11577124

Jan 25, 2024Suspension

The fore link assembly on the drivers side of the car failed while pulling backwards out of a parking space at low speed. There was a loud snap and then the front suspension collapsed and the tire contacted the inside of the wheel well. I will attach a picture of the aluminum piece that I found on the ground and I also have the piece in the case you would like it. Tesla did not cover the cost of repair although they replaced both the right and the left fore link (sound like this is a very well documented failure Tesla TSB-17-31-001)

NHTSA ODI 11567892

Dec 29, 2023Suspension

Was merging onto the the highway when all of a sudden, my passenger rear suspension gave out nearly causing me to crash into highway traffic. The wheel almost came off completely causing $14K of damage that I was responsible for paying for.

NHTSA ODI 11562487

Dec 28, 2023Suspension

Halfshaft and Control arm broke while backing up from a Walmart store. Tesla dealer diagnosed it but the repair was not covered. I had to pay out of pocket but this could have been prevented it the car was recalled.

NHTSA ODI 11562439

Dec 28, 2023Suspension

Right front lower suspension arm bushing pulled out leaving wheel loose. Recognized right away but could have caused loss of control. No provoking reason. Taken to dealer who replaced part.

NHTSA ODI 11562452

Dec 21, 2023Suspension

Front air suspension failed while driving on the highway at 70 MPH while traveling from El P Paso, Texas to Albuquerque, New Mexico in July on 2023. front end of the car hit the ground and could not steer without tire grinding into the wheel well. Upon getting the car inspected for the problem, it was found that the front left air suspension had malfunctioned and because of the way the air suspension works, neither right or left side of the suspension would hold air and keep front of the car off the road. Cost of repairs was $1258.95 which Tesla refused to admit there was a design flaw that would render the car undrivable.

NHTSA ODI 11561254

Oct 6, 2023Suspension

I was backing into a spot and felt the fromt.left tire pull.I then took it too tesla and they told me that the front left fore link was broken. This is a manufacturer issue why are they not responsible.

NHTSA ODI 11548750

Aug 31, 2023Suspension

This is the third lower control arm to fail in this vehicle. Left front, left rear and now front right. All failures are the same, cracked castings at the ball joint or bushing. This vehicle has had to be towed in all three times as the wheel is no longer property connected to the frame and is undrivable without vehicle damage. Seriously, NHTSA needs to stop worrying about FSD and go investigate these suspension failures. At 50K miles, this is unacceptable and extremely dangerous. Luckily my failures have happened at slow speeds. If these failures happen at high speed, total loss if steering is possible. Please go after Tesla for these defects. These parts must be redesigned and replaced on Model S vehicles on the road today.

NHTSA ODI 11541963

Jun 25, 2023Suspension

The driver's side front suspension control arm (aka "fore link") spontaneously snapped. This occurred when I started the car in the garage, and began to slowly back out. The terrain was level and smooth, and my speed was under 5mph. One piece of the assembly fell from the car and is in my possession. The car was rendered undriveable.

NHTSA ODI 11528738

Jun 20, 2023Suspension

while backing out from the garage at speed below 5 MPH I heard loud snapping sound from the front suspension, then immediately rubbing sound of the front passenger tire against the wheel well. Had the car towed to Tesla dealer in Burlingame CA, and upon inspection has been advised that Front Fore link assembly left and right have to be replaced at my expense since vehicle is out of warranty, yet only has 20k miles on it. If this happened while driving on the freeway the consequences would have been much more dire as reflates to safety. There was absolutely no warning signs that these critical parts are about to fail- absolutely shocking, yet Tesla refused to accept responsibility and Goodwill the repair cost. I am attaching the Tesla service invoice and the pictures of the broken fore link piece I have found underneath the car.

NHTSA ODI 11528030

Jun 17, 2023Suspension

The right front suspension "Lower Fore Link" broke under braking. The Fore Link broke/separated from the ball joint connecting it to the right spindle/upright, causing loss of directional and braking control. The damaged Four Link is available for inspection. Once the Fore Link broke, any braking caused the wheel to move rearward and contact the body wheel arch liner. Once the body contacted the tire, it rode up on the rotating tire, causing the front end to rise and bounce up and down. Under my situation, with my advanced driving experience, I was able to bring the car to a stop before hitting the cars stopped ahead. But under more severe braking conditions, or lower experienced driver, the car might not be able to stop in time, putting me, my passengers, and those of any cars in front of the car at risk. This problem is documented by Tesla Technical Service Bulletin SB-17-31-001. The vehicle and defective component has been inspected by the local Tesla Service Center in Carlsbad CA, but not by any police/insurance/other representative. There were no warnings in advance of the failure.

NHTSA ODI 11527538

May 30, 2023Suspension

The front suspension has failed at 124,947 miles and this is unheard of in a 6 year old car. There have been issues with this model S 2016 which Tesla is unwilling to recall and replace. The rear suspension had to be redone in 2021 with less than 100,000 miles

NHTSA ODI 11524466

May 7, 2023Suspension

Right rear suspension lower control arm part # 1021416-00-D broke on bushing mount with no warning while driving the car at 40 mph,… this part is available for your inspection and looks like corrosion may have played a part in this failure. This failure could have caused an accident as the car became uncontrollable especially if it failed while driving on a freeway. The dealer manufacturer/Tesla replaced this part and inspected it. No warning of this parts failure was given by the vehicle.

NHTSA ODI 11520839

Mar 12, 2023Suspension

This vehicle had the driver side lower suspension connector link crack and fail at the lower ball joint at 22K miles. Now at 50K miles, the rear drivers side lower control arm has failed in the same way, In both cases, this is either due to a design defect or manufacturing defect. I have included pictures of both the front and rear links.

NHTSA ODI 11511457

Feb 10, 2023Suspension

While pulling out of a parking space at less than 5 mph the front left suspension fore link broke, resulting in damage to the wheel liner. The left front wheel could be described as loose or wobbly and resting at less than 1 cm from the rear side of the wheel liner, making turning nearly impossible. If this had happened at a higher speed it could have been catastrophic. There was no warning measures on the vehicle but a series of unusual metal grinding noises could be heard immediately after the break. The vehicle was placed on a flatbed and towed to the local Tesla, Inc. repair location where it was inspected and repaired. All 4 front lower fore links were replaced both on the left and right side for a total cost of approximately $2000.

NHTSA ODI 11506639

Dec 29, 2022Suspension

Multiple failure of left and right suspension link and sway bar

NHTSA ODI 11499403

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Working with the data? Download all 604 complaints as CSV · fetched from NHTSA July 22, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Tesla Model S 60d verdict →