What 638 owners told NHTSA about the 2016 Subaru Outback Wilderness

At low rate of speed, while parking vehicle accelerated without warning and damaged 3 cars . This happened previously with separate family drivers without damage. This is a serious defect and could potentially cause serious injury or death. This was not driver error. the car lurched forward with absolutely no gas pedal involvement. The previous times it happened at a stoplight with enough room in front to hit the brake. Not this time.

NHTSA ODI 11516580

The contact owns a 2016 Subaru Outback. The contact stated that while his wife was parking the vehicle, the brake pedal was depressed but the vehicle accelerated forward going down a hill. The vines from the woods prevented the vehicle from going into a lake. The contact’s wife later received medical attention for an injury to her left leg. A police report was filed. The vehicle was towed to the dealer, where it remained. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and sent an investigator to remove the black box from the vehicle. The manufacturer later informed the contact that, through their investigation findings, the floor mat below the accelerator pedal and the EZ pass mounted on the front windshield caused the failure. The manufacturer provided the contact with a printout of the vehicle manual. The failure mileage was approximately 38,000. The VIN was unavailable.

NHTSA ODI 11460394

UPON SLOWING DOWN & PULLING INTO A PARKING SPACE, TO PARK MY CAR IN FRONT OF A BUSINESS, MY VEHICLE SPONTANEOUSLY ACCELERATED FORWARD, UP OVER THE SIDEWALK. THE VEHICLE ACCELERATED A 2ND TIME AS I TRIED TO STOP THE VEHICLE WITH THE BRAKES. THE VEHICLE DID NOT STOP UNTIL IT IMPACTED THE WALL OF THE BUILDING.

NHTSA ODI 11387050

TL* THE CONTACT OWNED A 2016 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. THE FRONT END WAS SEVERELY DAMAGED AND THE VEHICLE WAS DESTROYED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,000. UPDATED 08/09/17*LJ UPDATED 10/13/2017*JS

NHTSA ODI 10994003

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE THE VEHICLE WAS SECURED IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE LUNGED FORWARD INDEPENDENTLY WHEN THE BRAKE WAS RELEASED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE DRIVER THEN SHIFTED INTO REVERSE AND THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE DRIVER SHIFTED INTO DRIVE AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD AGAIN AND CRASHED INTO THE SIDE OF A BUILDING. THE VEHICLE JUMPED A CURB AND CRASHED INTO A TREE COMING TO A STOP. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INSPECTED BY THE DEALER; HOWEVER, A DIAGNOSTIC TEST SHOWED NO FAULT CODES. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

NHTSA ODI 10904945