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What 145 owners told NHTSA about the 2016 Subaru Legacy

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (145)Crash / fire / injury (9)Electrical system (51)Visibility & wipers (18)Steering (16)Transmission & drivetrain (13)Speed control (9)Brakes (8)Engine (7)Body & structure (6)Fuel system (3)Wheels (3)

6 of 145 complaints match · Body & structure · clear filters

May 20, 2023Body & structure

I was driving on the interstate going about 75 mph and suddenly my hood popped up and blocked my view. The hood cracked the windshield and was pushed back, in a way that doesn't allow it to close anymore. The hood warning light was not showing and I have driven hours earlier at highway speeds without a problem. The hood jack is snapped off. The problem has not been reproduced or looked at by my insurance, or a service center yet.

NHTSA ODI 11523036

Nov 11, 2020Body & structure

THE CHILD SAFETY LOCK ON THE REAR PASSENGER'S SIDE WILL NOT DISENGAGE. IT HAPPENED SUDDENLY (UNKNOWN). YOU CAN'T OPEN THE DOOR FROM THE INSIDE, BUT YOU CAN OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE BECAUSE PASSENGERS COULD NOT GET OUT OF THE DOOR IF AN ACCIDENT WERE TO OCCUR. THE VEHICLE WAS STATIONARY. THE ACTUATOR NEEDS TO BE REPLACED. AFTER SEARCHING ONLINE RECENTLY THERE ARE A NUMBER OF PEOPLE WHO HAVE THIS ISSUE WITH THEIR SUBARU.

NHTSA ODI 11374078

Feb 10, 2020Body & structureCrash

ON 1-19-2020 I DROVE HOME FROM THE STORE, CAME TO A STOP IN MY PARKING SPOT AND WHEN I WENT TO PUT THE CAR IN PARK IT SUDDENLY ACCELERATED AS THOUGH I HAD HIT THE GAS. I QUICKLY HIT THE BRAKES 3 TIMES BUT GOT NO RESPONSE AND HIT MY FENCE BEFORE THE CAR CAME TO A STOP NONE OF MY SAFETY FEATURES (INCLUDING COLLISION AVOIDANCE) KICKED IN AND SUBARU SAID THERE WAS NO RECORD OF ANY MALFUNCTION AND THEY COULD NOT RECREATE THE INCIDENCE. FILED CLAIM WITH INSURANCE COMPANY AND GETTING FRONT DAMAGE REPAIRED, WONDER WHY THE COMPUTER DOES NOT SHOW THERE WAS A COLLISION...

NHTSA ODI 11308355

Jul 1, 2019Body & structure

SEVERE WATER LEAK ON PASSENGER SIDE OF AUTO, UNDER DASH BOARD. AREA IS ALWAYS DAMP OR FLOODED WITH WATER.

NHTSA ODI 11228671

Dec 29, 2018Body & structureWheels

CHILD SAFETY LOCK ON REAR PASSENGER DOOR GOT STUCK UPON ACTIVATION FOR THE FIRST TIME. UNABLE TO UNLOCK IT. THE DOOR CAN ONLY BE OPENED MANUALLY FROM OUTSIDE. GOODYEAR TIRES EAGLE LS 2 225/50-18 ARE COMPLETELY DRY ROTTEN . THE RIDE IS TERRIBLE AND UNSAFE.

NHTSA ODI 11163946

Aug 28, 2017Body & structure

THE DRIVER'S SIDE OF MY FRONT BUMPER WAS FALLING OFF. THE DEALER SAID A BRACKET HAD BROKEN. SUBARU WOULD NOT REPLACE THE BUMPER UNDER WARRANTY, BUT THE DEALER DID REPLACE IT FREE OF CHARGE. NOW FOUR MONTHS LATER, THE PASSENGER'S SIDE OF THE FRONT BUMPER IS FALLING OFF. THIS SEEMS LIKE A SAFETY ISSUE. I HAVE NOT BEEN HIT AND HAVE NOT HIT ANYTHING.

NHTSA ODI 11020160

Working with the data? Download all 145 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Subaru Legacy verdict →