Nov 22, 2022Transmission & drivetrainElectrical systemEngine
Check engine light, service emissions, dash lights blinking and loss of power!!! I was pulling out into a busy intersection and warning lights started to flash and i lost power to cylinder #2 (per the technician at Van Subaru, he told me the alternator was sending bad info to the computer) and i was almost T-BONED as i limped through the intersection.
NHTSA ODI 11494605
Oct 13, 2022Transmission & drivetrain
The contact owns a 2016 Subaru Forester. The contact stated that after starting the vehicle, various warning lights were illuminated. After using a personal diagnostic reader, he retrieved two unknown failure codes. The vehicle was taken to an independent where it was diagnosed that the transmission and an unknown sensor needed to be replaced. The vehicle was repaired; however, the failure persisted and the contact stated that the various warning lights remained illuminated and that when coming to a stop at a stop signal, the vehicle was jerking and lost motive power. The vehicle was able to restart after shifting the gear into park(P) to turn off the vehicle and then restart. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.
NHTSA ODI 11489198
Oct 7, 2022Electrical system
Multiple occasions of vehicle cranking and not starting, or not cranking at all. Had original battery replaced at 35 months, and had new battery tested on 10/06/2022. The manufacturer mandated test showed the new battery was rated as a Fail, not meeting industry standards for this battery type/configuration. Dealer confirmed that there is no known repair available, including a reflash of the engine control module (ECM). Subaru is involved in battery lawsuit, and will not work on any battery related issues without forcing owner to register in the class action and give up rights to getting problem fixed. These actions are forcing us to own vehicles that the manufacturer considers unrepairable and are guaranteed to fail to start due to battery issues.
NHTSA ODI 11488295
Sep 28, 2022Electrical system
Alternator failed about a year old 2017. Next year battery failed.
NHTSA ODI 11487001
Sep 19, 2022Electrical system
The horn does not respond when pressing the button on the steering wheel. The only works if the steering wheel is turned. This is a hazard as the horn is needed to prevent a collision. I have had near miss collisions due to this failure.
NHTSA ODI 11485198
Sep 10, 2022Seat belts
Passenger commented, asking why their seatbelt attachment point was not properly anchored and was hanging loose from front seat. Upon investigation, we noticed that the bolt holding the end of the LH portion of the passenger seatbelt had backed out. We were able to make a temporary field repair by tightening the bolt back in with our fingers, and later needed to use a 17mm wrench to further tighten the bolt to the point where it appeared to be reasonably tightened. When tightening the bolt, I did not notice any type of locking washer, or sense there was any type of chemical locking materials on the threaded portion of the bolt and wonder if it was improperly attached when the vehicle was built. In the case of an accident, I think it is reasonable to assume that the loose bolt would have failed and allowed the anchored end of the passenger seatbelt to come loose. The vehicle has approximately 27,000 miles, has never been in an accident, and has never had seats removed or repaired since we purchased it new.
NHTSA ODI 11483816
Sep 3, 2022SuspensionDriver assistance
While driving N on I 24 near Nashville Tn my Eyesight assistant turned off illuminated warning light, as it cancelled my adaptive cruise control at freeway speeds in heavy traffic, while engageing my my brakes and illuminated my forward collision warning coming very close to causing serious accident to whereIended up on shoulder due to severe vibration from my defective passenger lower control arm deffectivecv axle. All of which were looked at and reported to Crown Subaru Service department. They had my vehicle for 2 days, repaired air bag and rearcoil spring recall told me my passenger lower control arm was bent and cv axle was defective the stayed my extended warranty didn't cover it when the warranty personnel said it would be covered. Never even checked my eyesight assist or other safety items associated with it even though I explained it shutoff and turns on and off sporadically. Is it going to take a death or deaths to get these people to do there job and repair and stand by the vehicles we purchase which employees them but a life isn't worth and hour inspection by Crown Subaru or Subaru corp start caring. It was in there shop 2 days prior to incident I could have at least been warned about operation of my vehicle
NHTSA ODI 11482710
Aug 20, 2022Electrical systemSpeed controlEngine
Our Subaru Forester is slow to respond on acceleration and then surges quickly. This problem just started to surface. Our concern is when stepping down on the accelerator the car is very slow to react and then surges forward quickly, creating a serious concern over a potential accident. On August 17, 2022 I was reversing up my driveway to the garage and as I depressed the accelerator the car failed to respond. I was reluctant to depress the pedal further over concern it might suddenly surge backward too fast. What was concerning is that the accelerator did not respond as normal. August 18th, I started the car, drove out of the garage and onto the street. When I stepped onto the accelerator the car showed no response, then suddenly without warning surged forward at high speed, catching me off guard. I stepped on the brake and the car immediately stopped. I carefully tried to drive forward, again the car surged forward. I drove back into the garage. Our neighbor’s nephew took it for a drive and experience the same unexpected surge of acceleration. It was towed to the Subaru Dealership. The Dealership has consistently maintained our Forester since purchased. I asked if the car had surged and the Service Advisor shared that the technician had noticed an irregularity in acceleration. However, Diagnostic tests found nothing. The shop manager said he put almost 40 miles on it but found nothing. The service adviser called and suggested we come in and ride with the shop manager, which we did. He test drove it for a few miles and the acceleration appeared normal. He did say after the test drive that he sensed something irregular about the acceleration when leaving a stop sign. We asked they keep the car and test the car after sitting over the weekend. I asked service advisor and the shop manager if he had ever heard of a Subaru with this issue of being slow to respond on acceleration and then surging quickly. They both said they had never heard of this issue
NHTSA ODI 11480297
Aug 20, 2022Electrical systemSpeed control
I pulled into a parking space with a friend and as I turned the wheel to pull in and had the foot on the break, as soon as I let up on the brake the car lurched forward. Luckily, I slammed back on the brake since my foot has just come off it. This was very scary as I came close to ramming into the car parked in front of me. There is no way that I hit the gas and made it lurch like it did. The car is only a 4 cyl. Now I am scared to drive it. There were no warning lights at all. I have not taken the car in to the dealer as I suspect they will say there is nothing wrong and charge me for diagnostics. I saw there were 200 complaints about this, mostly with 2017 models, but there should be a recall. I had another problem where the power steering quit working after parking the car in the garage overnight. Again, no recall and when I called Subaru they said they could run diagnostics but if nothing is found, I have to pay. Nice racket they have going.
NHTSA ODI 11480344
Aug 20, 2022Engine
Since 2018 we starting noticing random power loss and every time we took vehicle to dealership for maintenance, they could never find an issue. The loss of power began at random as well went up hills. It felt as if there was something blocking the engine from preforming as intended. Maybe poor air flow or turbo lag. We would let go of accelerator because it felt as if the car was going to stall. This power lag or loss would last 5-10 minutes. Then more issues appeared during 2018-2022. The issues were always at random. Issues we witnessed were: loss of power (poor air flow/ bad compression), car seemed to want to stall at stops, weird metal clacking (which we were able to record), bopping car at stops (as a manual car would before stalling). A code was never available for dealership to know the problem at hand. Over the past years we continued to take in the vehicle for the issues we experienced. The dealership never found the root of the problem. The problem continued until 2022 and now the car is inoperable. 400 miles out of warranty and Subaru does not want to fix this issue that had been happening since 2018. I have been waiting for Subaru of America to contact me since 7/22/22. I could never get an answer from case worker. Subaru wants us to pay out of pocket roughly 4500 and then maybe they cover the rest.
NHTSA ODI 11480353
Aug 18, 2022Transmission & drivetrainCrash
Pulled into parking space in shopping mall. The car accelerated over the curb and ran into a store front knocking out a wall. The car was still in Drive when it came to a stop. No one was hurt in the car, on the sidewalk or in the store. There is a class action law suit on this model of Subaru for uncontrolled/sudden acceleration while coming to a stop, but Subaru does not acknowledge any problem. This was the first indication of a sudden acceleration for this car. It just had its 30,000 inspection from the Subaru dealer.
NHTSA ODI 11480037
Aug 12, 2022Speed controlFuel systemCrash1 injury
The accident with my 2016 Subaru Forester happened on 07-07-2022. It happened in daylight on our farm. I was the only person in the car and was wearing my seatbelt. I had slowly pulled into a parking spot, had my foot on the brake and had essentially stopped at the 6x6 piece of lumber that was marking the spot. As I was stopping the car accelerated out of control and sped down a very narrow path on a hill diagonally to the right of the parking spot. I struggled to control the car as I sped down the hill toward the gravel driveway. I was able to avoid hitting a large spruce tree and avoid turning over in the deep ditch on the hill. I was going so fast, I ran over a sapling and ran into a large apple tree, tipping it over, damaging my right front passenger side, pushing the wheel back into the wheel well. My brakes were not responding. When I reached the gravel driveway at the bottom of the hill, I lifted my foot slightly and stomped on the brake, skidding to a stop just before going down another steep hill which leads to a creek. I was parallel to a road/driveway which often has many cars driving on it that time of the day. It is also used as a walking path. Luckily I did not hit anyone. I was able to barely turn the wheel and move the car out of the road/driveway. Since it was on our farm there was no police report necessary. I hurt my ribs, shoulder, back and neck. The accident had potential for injuring me much more severely if I had rolled over, hit a tree head on or been unable to stop, continuing down another hill toward a creek. I could have hit another car or people walking on the road No warning lights, it surged slightly when slowing to turn a corner the day before. Unknown component failed The car is presently at Masters Auto Body in Charlottesville VA. They are completing the repairs and will take it to the Subaru dealer in Staunton, VA to have them check for the cause of the unintended acceleration.
NHTSA ODI 11479076
Aug 11, 2022AirbagsDriver assistanceCrash1 injury
My Subaru Forester is equipped with Airbags and Subaru's Eye Sight anti-collision braking system. On Aug 5th my wife met with an accident while trying to avoid a head-on collision side swiped a vehicle on the right lane which hit the car on the rear side and the impact further changed the direction of her car and she went and hit the steel fence stone pillar on the right side. The frontal collision with the stone pillar damaged the bumper and car engine is dislocated from its position as the frame is deformed and the front tires jammed. The car's famed anti-collision system did not prevent the collision and the Air bags failed to deploy. I suspect that there is a serious manufacturing defect that all the safety systems failed in the car, hence I request you to conduct an enquiry while the car is being sent to the repair center to ascertain the right cause of failure.
NHTSA ODI 11478865
Aug 5, 2022Driver assistance
about a year ago all warning lights came on. Subaru fixed the "rodent" issue for $4000. today, 8/5/2022 same issue happened, i was driving home and forward braking, cruise control, check engine light, ATC TEMP and dynamic traction control lights came on. this vehicle has some issues.
NHTSA ODI 11477829
Aug 1, 2022Visibility & wipers
I have a 2016 Subaru Forester. One day I noticed the windshield of my 2016 Subaru Forester cracked in the garage. I do not recall any stone or point of impact while driving. It seems that the crack started from the right-side edge of the windshield extending to the midline. I have to repair this because the crack is getting worse. no warning lamps, messages or other symptoms of the problem prior to this. I have seen this in 2015 or 2016 Subaru Outback or Legacy for which a recall was announced. However, I do not see this for the Forester yet. The dealer confirmed this, but I got the same answer (no recall).
NHTSA ODI 11476897
Jul 30, 2022Airbags
I’m 2016 Subaru Forester owner [XXX]. I know there was a recall for airbag. My passenger seat has Defective airbag sensor. The SRS lights comes ON even when the passenger is sitting on the seat. Hopefully there is a repair for the problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11476698
Jul 26, 2022Electrical system
Battery dead from constantly parasitic drawing in less a week. Brand new Interstate AGM MTX-35 battery. Had to take out the battery nad charged in room because living in an old apartment building which does not have outlet to connect the charger. Very annoyed by this flaw. The Subaru of America should settle a recall to fix the problem.
NHTSA ODI 11476012
Jul 21, 2022Engine
The contact owns a 2016 Subaru Forester. The contact stated while driving approximately 80 MPH, the vehicle lost motive power. There were unknown warning lights illuminated. The contact was able to pull over safely and restart the vehicle. The failure reoccurred several times. The vehicle was taken to the local dealer and diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
NHTSA ODI 11475078
Jul 17, 2022Electrical system
The brake light bulbs keep burning out. As much as 1 per year the last four years.
NHTSA ODI 11474396
Jun 29, 2022Airbags
The front passenger airbag sensor is faulty. It is a known issue and can be found in the owners manual to not have any electronics or clothing on the seat. Subaru wants to charge over a grand to replace the entire seat bottom whenever this issue.
NHTSA ODI 11471535
Jun 28, 2022Transmission & drivetrainElectrical system
The contact owns a 2016 Subaru Forester. The contact stated while driving at various speeds, the vehicle started jerking and hesitating while attempting to accelerate. The vehicle was taken to the local dealer and the transmission fluid was flushed; however, after retrieving the vehicle the failure persisted. The contact stated that several unknown warning messages were displayed. The vehicle was taken back to the dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 126,000.
NHTSA ODI 11471298
Jun 13, 2022Speed controlCrash
The contact owns a 2016 Subaru Forester. The contact stated while attempting to park in a driveway, the vehicle unintendedly accelerated causing the contact to crash into a building wall. There were no injuries sustained. The contact took the vehicle to an independent mechanic. The vehicle was repaired but the failure continued to proceed to accelerate. several times after the repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 600.
NHTSA ODI 11468988
Jun 8, 2022Steering
The contact owns a 2016 Subaru Forester. The contact stated that while reversing out the driveway at approximately 2 MPH, the vehicle lost electric power steering assist and became difficult to steer. The electric power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 19V065000 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
NHTSA ODI 11468250
Jun 1, 2022Electrical systemSpeed controlEngineCrash
Was Backing up and car started excelling and the throttle stuck hitting 2 cars It was out of control I got it in drive and it took off forward running full throttle up over the pavers around a tree and ran up on the side of a BMW which was sitting on the side of The hostess paved driveway coming down the side of the car My car was on 2 wheels . Came off the BMW and slammed into a tree trunk which stopped it. I got out of my car in disbelief . It happened on private property and We did call the police. But since it happened on private property They did not come but told us to get each others info for insurance Purposes
NHTSA ODI 11466929
May 26, 2022Electrical system
Car will kill a new battery in less then 7 days.
NHTSA ODI 11466235