What 405 owners told NHTSA about the 2016 Subaru Forester

For a couple years I have been battling with the ignition and my key getting stuck. We have tried switching to the second key we received when we bought the car but that hasn't made a difference. It has gotten worse and I have been stuck a many times in parking lots, unable to remove my key so I can't leave my car safely. I have been late for appointments because of this problem. We did contact the local Subaru dealer today and was told this could be a $700.00+ repair but after seeing there were 17 complaints on the NHTSA site alone, it appears Subaru needs to do a fix/recall to address this faulty ignition system.

NHTSA ODI 11656891

Subaru Forrester was misfiring and sputtering as if it was going to stop running. The car was shaking. Had car towed to Subaru dealer for Service. At first we thought Spark Plugs and Ignition Coils but this did not fix the issue. Service determined a spring valve was broken which caused the issues. I have escalated the issue with Subaru Corporate, waiting for their response. Other Subaru models have had this issue with the spring valves.

NHTSA ODI 11656222

I own a 2016 Subaru Forester. Approximately eight months ago, I began noticing some concerning issues with the vehicle. When applying the brakes from higher speeds, the car experiences significant shaking. Additionally, when coming to a stop, the vehicle shifts down hard, causing a jarring lunge forward. This abrupt transition is quite noticeable and uncomfortable. Moreover, when accelerating from a complete stop, the car tends to lunge forward and exhibits a stuttering sensation accompanied by jerking. These issues have raised concerns about the vehicle's performance and safety.

NHTSA ODI 11650646

We have had numerous problems with the wheel lug stems on this car. One issue was very serious. We were driving from New Jersey down to Florida, and two of the lug stems snapped off.. we had to have these replaced in South Carolina. I’ve looked on many websites and this is a well known problem with the 2016 Subaru Forrester. I don’t know why you do not think this is a big safety problem as losing a wheel driving at 70 miles an hour on [XXX] is very serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11641195

My car has required multiple jumps and batteries, since I bought it new. I have records of the services for jumps, and new batteries. The car continues to have a parasitic battery drain, that has caused me to be stranded multiple times. The car is currently at the dealership, and they want to do a DCM test to see if this is cause. I was not informed of battery class action lawsuit, and extension of DCM warranty by Subaru. The dealership staff never discussed this with me as a possible cause, and that I may be eligible for warranty.

NHTSA ODI 11632753

While driving my 2016 Subaru Forester about 70mph on [XXX] , the engine suddenly stalled and I was stranded on the freeway. The fuel tank was about 3/4 full and no warning light flashed in the dashboard prior to the incident. I tried to move my vehicle to the right lane but was unable because of the vehicle's loss of power. I almost collided by a speeding truck behind me. I shut off the engine, was unable to restart. After 3 minutes later, I was able to restart and everything worked again. I suspected the cause was due to a bad fuel pump, took the vehicle to my local Subaru dealer for inspection. The technician could not find anything malfunction or repeat my problem. I just learned there was a recent lawsuit settlement of bad fuel pumps on 2017-2020 Subaru Foresters that could cause engines to stall. It sounded similar to the problem that I had just experienced, except my Forester is a 2016 model not covered by the settlement. I believe the 2016 Forester fuel pump was manufactured by the same company as in the 2017-2020 models. It probably has the same defects. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11628016

When the car accelerates to around 70 mph, the right front side starts to shake and vibrate, giving the impression of driving on a bumpy road. The issue becomes noticeably worse when changing lanes to the right. Both wheel alignment and tire balancing have been checked and found to be fine. After researching online, many Subaru owners have reported similar issues caused by problems with the lower control arm or wheel bearing, leading to shaking at high speeds. However, when contacting Subaru of America about this, they declined responsibility, citing an expired warranty.

NHTSA ODI 11626190

Airbags and passenger seatbelt lights are on. Possibly Recalls

NHTSA ODI 11624363

The windshield cracked without incident while parked. The is the exact same issue for which there is a class action lawsuit against Subaru for year models 2017-2020. The crack has spread to the drivers side and is obstructing the view. The dealer has reviewed the issue and provided a price quote but will not cover under the extended covered ordered as result of the class action lawsuit. There was no warning of this issue prior to noticing the cracking.

NHTSA ODI 11621940

I called Subaru made an appointment for service. I was not aware of the recall, although the dealership said it was repaired. No water damage to the seat bottom, the airbag sensor in the bottom of my passenger side seat cushion was bad. It’s attached to the seat. They gave me a loaner for three months and then called to say the part is on back order until “sometime” in 2025. The part is not covered under the recall and it will be approximately 2000 to fix. This has been a complaint from many owners of the recalled airbag years. At this point it is being replaced so often the part is on back order with an undetermined in stock date.

NHTSA ODI 11620761

When parked on a slope, driver attempted to back SUV out of parking space. Before starting car, with key inserted, ignition on and foot on brake, driver attempted to remove gearshift from park. Car drifted backward rapidly and uncontrollably. The brakes completely failed even with foot on brake. The car was a hazard to anyone in its path and could not be stopped. The emergency brake was attempted but failed to stop the car. Power steering failed. Gearshift could not be put back into park. SUV crashed heavily into a sign protecting the gas pump, but auto suffered major damage: REAR WRAP AROUND BUMPER, ENTIRE POWER LIFT DOOR, AND FRAME, were included in the damage. Driver was the wife of a couple. Very importantly, the husband had experienced the exact same uncontrollable roll-back in the same vehicle at the same place a few weeks earlier, but somehow missed the gas pump and sign. At that time, the car was uncontrollable and caused panic for both drivers in separate incidents. THAT'S NOT ALL--of key importance was a conversation we--as a couple--had with the salesman and the dealership's lead mechanic when the auto was purchased in 2017. We pointed out that when backing out of a space on a slight downslope and changing gears, the car drifted backwards uncontrollably a number of feet--at least three to six feet. At that time in 2027, we told them we did not like this feature, and it could be a danger to children playing in the driveway. They said that the manufacturers' engineering department knew about this. And were making improvements. Subsequently we investigated this engineering/design fault online, discussed it again with the dealership, then dropped the issue. THE BOTTOM LINE: THIS SEEMS TO US TO BE A GENUINE MANUFACTURING FAULT. WE BOTH EXPERIENCED THIS UNCONTROLLABLE DRIFT BACK WHEN ATTEMPTING TO BRAKE THE CAR. IT IS FRIGHTENENING AND DANGEROUS TO BE IN A VEHICLE WEIGHING TONS WITHOUT ANY ABILITY TO CONTROL IT. PLEASE INVESTIGATE.

NHTSA ODI 11618333

The right rear coil spring broke causing the vehicle to sag approx three inches. I drove the vehicle to my local mechanic and he replaced both coil springs on the rear axle.

NHTSA ODI 11618122

Passenger's seat belt sensor is alarming when no one is in the seat. The passenger side airbag warning light is also coming on and off. I took it to the dealer, and they confirmed that the sensor in the seat pad is bad. The airbag light was intermittently going on for several weeks before I took it in. The car has been at the dealer since mid-August, and I am told that the part is currently on backorder without an estimated arrival date.

NHTSA ODI 11618130

The recall on the occupant detection system was performed in 2019, but the passenger SRS light still lights up intermittently with no obvious indication of what is causing it. Sometimes the front passenger seat has no one in it, sometimes it appears as soon as someone sits in it, sometimes after it has been occupied for some time, and sometimes I can complete a long trip with the light never appearing. The seat has never been soaked and the diagnostic fee alone is 200. All indications are that only replacing the entire seat at a cost of over 1500 will remedy the situation.

NHTSA ODI 11613763

As I said earlier: car stopped dead in the middle of I-94, going 70 mph. No reason--had 1/4 tank of gasoline, alternator working, etc. Come to find out that you all recalled 2018 Subaru Foresters for this EXACT same problem--cars stalling while driving. That was for a faulty fuel pump. Discussion boards by owners are FULL of the same exact problem from 2014-2019. You should issue a recall there too, IMHO, since obviously the 2018 are the tip of the iceberg!

NHTSA ODI 11613547

[XXX] driving on [XXX] at 70 MPH car stopped running. Engine died. Pulled over. No warning lights, it just died. Waited for a tow but after an hour, tried to start and it started right up. Had 1/4 tank of fuel left, but got more and got home ok. HIDEOUSLY DANGEROUS THING TO HAPPEN!!!!! I see there are at least 13 complaints already filed with you about this issue. Do SOMETHING, willya ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11612794

Acceleration issues, this is the 3rd time it has happened since we've owned our forester in 2018. Yesterday morning my wife was pulling out of our driveway and while she put it in reverse and started to release the brakes to naturally roll back, it hard accelerated and shot us out into the road until she fully pressed the brakes in. I was already aware of this issue, so I looked over as this was happening and saw her foot was on the brake pedal the entire time. The car was fully warmed up, on an inclined driveway nose pointed in, the acceleration has also happened going forward and on a flat surface as well in a parking spot just after putting in in reverse. My wife is the main driver of the car, and before it happens, she can normally catch the problem because the rpms are higher than normal before shifting into gears and she will wait a minute until the rpms have settled back down. I believe in 2020 we had the shifting looked at and they stated the time it takes to go into each gear was a little bit longer than normal but found no issues. Big safety issue due to others and us for not having control of it when that happens.

NHTSA ODI 11612081

Battery constantly fails after a few days of driving. Even after battery has been replaced with new, the problem continues to occur. Car does not start and it needs to be constantly jump started. The problem first started happening in 2019. Just discovered there was a lawsuit related to this issue, but I did not receive any type of notification about it.

NHTSA ODI 11609262

My car accelerated on its own while I was driving slowly through a parking lot and had to slam on the brakes.

NHTSA ODI 11607588

Had recall completed for Subaru Forester (WUM-98) where dealer replaced ODS sensor harness in 2020. At the end of 2021 had the SRS light intermittently come on but would then go off for months( front passenger seat). This kept happening intermittently so I brought it to dealership and had it diagnosed in 2023. They suggested replacing the passenger seat (1200 P&L). Dealer said no water damage to seat and cables looked good. Brought it to new dealership in 2024. They said it needed a new ODS sensor harness and replaced it. Since this was replaced, I have not had the SRS light come back on. This is a huge safety risk to front passenger riders. Disappointed that it needed to be replaced so soon after the recall was completed. I did open a case with SOA and they offered goodwill assistance but said the recall warranty only lasted a year.

NHTSA ODI 11606910

The cam carrier seal was leaking oil into the car and potentially causing damage to the engine. It was a $3,806.20 repair cost.

NHTSA ODI 11606277

113,727 miles. 2016 Subaru Forester. 5 different warning lights all came on at the same time. Before that I noticed occasionally there was a delay starting again at a stoplight. Reputable mechanic replaced the valve body of the transmission. They said they service 2-3 Subarus for this same issue every month.

NHTSA ODI 11606047

Passenger Airbag occupancy light stays in off position when seat is occupied. When this occurs the airbag system warning light comes on. Took it to the dealership and they said the problem is the seat sensor, which they say is not covered by the earlier wiring harness for the sensor recall. Cost of part is 1,200 and with labor is 2,000. Part is on back order minimum 3 months. Dealer indicated they had three other people waiting for the same part. So basically I can't have anyone in the front passenger seat. Subaru forums are filled with similar stories. How is this not a recall?

NHTSA ODI 11600542

Subaru is aware of issues with their transmission system and previously offered an extension but my car is outside the 100k limit. The transmission started to fail and each time i stopped at an intersection, it would start to idle roughly and try and lurch foreward even with the brake fully depressed. I had to shift to neutral to avoid being pushed into oncoming cross traffice each time for a few weeks and then all my warning lights came on and my usual safety features were shut down

NHTSA ODI 11597922

I bought a new 2016 Subaru Forester in March of 2016 from Subaru of Dayton. I have been hearing reports of unexpected acceleration. I have had two cases of this problem. Both times I was turning right. The first time I was pulling into a parking spot in a shopping center. As I turned right the car surged and I almost hit a light pole. Luckily when I jammed on the brakes, it stopped in time. The second time I was slowly pulling out of a parking lot. As I turned right the car lurched and quickly caused the car to hit the curb very hard. This was 8/5/2021and I took my car to Dayton Tire Sales to see if there was any damage that needed to be fixed. They just checked the tire and said that there was no major damage to the tire. I have a copy of the invoice (could not attach) from that incident but never went to the dealer thinking it was just some fluke. Now I am concerned and feel that Subaru needs to address this problem before more people get hurt. Now that I have heard these other complaints I am very concerned about this problem. Has Subaru looked into this problem? Is there something that I should be doing? Is there a fix? Is it safe to drive my Forester?

NHTSA ODI 11586954