What 405 owners told NHTSA about the 2016 Subaru Forester Wilderness

The battery drains quickly if the engine is not running and the key remains in the ignition even for a short period of time. From what I can tell even if you shut off the car completely, you cannot leave the key in the ignition or something is still drawing power. You must physically remove the key from the ignition. The issue stranded my family on two separate occasions requiring a jump start. Once was late at night in a secluded area, the other in a parking lot. We have two other cars from different makes and have not had this issue. In one case the car was off in a parking lot with my wife waiting for 15 minutes. In the other my daughter was listening to the radio while parked for less than 10 minutes. This Forester has the stock radio with no after market mods. The Forester drives great and feels very safe in all other respects. We truly love the car. But I have to make sure that we do not park the car and leave the key in the ignition or the battery will die. I asked my mechanic to check the battery, but he said that the battery itself tested fine. Seems like this problem has been reported elsewhere. Thanks

NHTSA ODI 11424763

The oem battery in this vehicle has failed Multiple times (dozens of times), upon sitting for a few days. Nothing in the vehicle was On, it was just sitting. A couple of times it was towed to the dealership in Bozemanwhere I bought it (Gallatin Motors) for diagnosis and repairs (bad/dead battery). The battery was replaced Once per Subaru's policy. Then I was on my own for repeated, totally unexplained DEAD battery upon trying to start the car after a couple/ few days/ nothing left on. I finally bought my own new recommended Interstate Battery after repeated dead out non starts. I bought a Duracell battery maintainer/ conditioner to install in my garage, which I use when the vehicle sits for more than 2 or 3 days to be sure the darn battery will start the car. It's obvious to me there's a parasitic battery drain in this smart car, but no one from any dealership will acknowledge/ has any advice about this! This is discussed in multiple online forums. I love the car and it's smarts, but not turning Dead Off after I'm finished driving it - and draining the battery making it impossible to start again without a jump - is totally not acceptable for a "vehicle."

NHTSA ODI 11424538

The battery drains when the car is turned off without anything electrical being on, possibly a parasitic battery. Have taken the car to dealership multiple time and they said the battery itself was fine.

NHTSA ODI 11424463

The battery died on several occasions. I had to purchase a portable jump starter to keep in the vehicle for times that the vehicle would not start. I had the battery replaced by the dealer, but the same issue happened again. In the winter of 2020 I ended up purchasing an after market AGM (Advanced Glass Mat) battery for the vehicle.

NHTSA ODI 11424528

Battery seems to drain for no reason very frequently.

NHTSA ODI 11417781

Since my driving has cut down drastically since Nov 2019 right before the pandemic, I have been plagued with my battery draining quite quickly. This happens when the car is not driving regularly, sometimes within a week and a half. I have to put the battery on a tender as well. This even occurred after getting the battery replaced at Subaru, and the problem coming back nearly immediately.

NHTSA ODI 11417416

BATTERY DRAIN REQUIRING MULTIPLE JUMP STARTS AND BATTERY REPLACEMENT

NHTSA ODI 11416769

IN SPITE OF CAREFUL MAINTENANCE AND USE I HAVE HAD AT LEAST 7 INSTANCES WHERE THE BATTERY HAD DIED. IN 4 OF THOSE INSTANCES I WAS ABLE TO JUMP START THE CAR AND CONTINUE USING IT. IN 3 INSTANCES I WAS UNABLE TO JUMP START IT, SO I HAD TO REMOVE AND REPLACE THE BATTERY 3 TIMES SINCE OWNING IT NEW IN LATE 2016. I HAVE LOST MY FEELING OF CONFIDENCE IN USING THE CAR OVERNIGHT IN REMOTE AREAS, SUCH AS WHEN CAMPING OR HIKING. I BROUGHT IT TO THE DEALER TWICE AND THEY HAVE NOT FOUND ANY ELECTRICAL PROBLEMS TO CORRECT, SO I THINK IT IS A DESIGN FLAW.

NHTSA ODI 11407292

KEY OFTEN WILL NOT ROTATE TO THE LOCK POSITION SO THE KEY MAY BE REMOVED AFTER VEHICLE IIS STOPPED. THE TRANSMISSION IS SET FOR PARK AND THE PARKING BRAKE IS ALSO SET AT THE TIME. THIS HAPPENS REGULARLY NOW AND HAS BEEN FOR OVER A MONTH. AT TIMES, I'VE BEEN SUCCESSFUL WHEN ROTATING THE KEY TO START AND TURN OFF THE ENGINE SEVERAL TIMES, BUT RESULTS ARE NOT CONSISTANT.

NHTSA ODI 11402966

UNIDENTIFIED PROBLEM IN THE ELECTRICAL SYSTEM IS CAUSING THE SECOND BATTERY TO DRAIN IN MY SUBARU FORESTER. THE BATTERY WAS REPLACED JANUARY 02, 2021 AFTER IT WENT DEAD ON THE PARKING LOT BUT I HAD TO JUMP START THE CAR THREE TIMES IN ONE MONTH AFTER THAT. SUBARU CERTIFIED TECHNICIAN CAN NOT IDENTIFY THE ISSUE. THE BATTERY CHECK SHOWS BATTERY IS FINE.

NHTSA ODI 11395298

THE CONTACT OWNS A 2016 SUBARU FORESTER.THE CONTACT STATES THAT HIS VEHICLE IS NOT SAFE TO BE ON THE ROAD ,THE CONTACT STATED THAT HIS LIGHTS ON HIS VEHICLE ARE NOT PROPERLY WORKING. THE VEHICLE HAS BEEN TO 3 DIFFERENT DEALERS FOR REPAIR AND THE PROBLEM IS STILL OCCURRING .THE CONTACT STATED THE ENGINE STOPS ON ITS OWN WITHOUT ANY NOTIFICATION

NHTSA ODI 11383888

TL* THE CONTACT OWNS A 2016 SUBARU FORESTER. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE BEFORE THE KEY RELEASED AND WAS REMOVED FROM THE IGNITION. COLONIAL SUBARU (761 E CHESTER ST, KINGSTON, NY 12401, (845) 339-3330) ACKNOWLEDGED THE THAT FAILURE HAD OCCURRED IN OTHER VEHICLES. THE MECHANIC ATTEMPTED TO TAP THE SHIFT COLUMN TO DISLODGE THE KEY HOWEVER, THE KEY REMAINED STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.*DT THE CONSUMER STATED THE REPAIRS WERE MADE AT THE OWNERS EXPENSE BUT CONSUMER COMPLAINED TO SUBARU ABOUT HAVING TO COVER THE COSTS AND SUBARU REIMBURSE THE CONSUMER FOR THE REPAIRS. *TR

NHTSA ODI 11361857

MY 2016 FORESTER WILL ACCELERATES WITH NO WARNING .THE VERY FIRST TIME IT HAPPENED I CANNOT REMEMBER EXACT DATE , I WOULD GUESS IT WAS AROUND OCT. OR NOV. OF 2015. I BOUGHT THE CAR MAY 2015. TO THE BEST OF MY RECOLLECTION, I WAS PARKING SPACE CAR AND AS I PUT THE CAR IN PARK THE CAR LUNGED FORWARD , BARELY MISSED HITTING THE FENCE IN FRONT OF ME. AT THAT TIME I BLAMED UGG BOOTS .NEVER WORE THEM AGAIN. THE SECOND TIME DO NOT REMEMBER WHEN BUT IT HAD TO BE SOMETIME AFTER MARCH 2017 BECAUSE I HAD WAS PURCHASED A PUPPY AND WENT TO PETCO AND I WAS IN THAT PARKING LOT WHEN IT HAPPENED. I WAS PULLING OUT OF A PARKING SPACE AND AS I PUT CAR IN IT JETTED BACKWARD WITH SUCH FORCE AND I HIT A CEMENT POLE THAT WAS DIRECTLY BEHIND ME . THE POLE WAS DESIGNATED FOR A HANDICAPPED SPACE .AND CAR . LUCKILY THERE WERE NO PEDESTRIANS THERE OR I COULD HAVE HURT OR KILLED THEM. NO DAMAGE TO CAR . I DIDN'T KNOW WHAT HAPPEN. I CHECKED MATS TO MAKE SURE THEY WERE NOT UNDER GAS BECAUSE I'VE HEARD THAT COULD HAPPEN BUT NO ALL WAS GOOD . GOING FORWARD JUST KEPT WATCH AND SEE IF IT HAPPENS AGAIN CAUSE THEN I WOULD KNOW THERE IS A PROBLEM WITH THE CAR. ONE, TWO, THREE TIMES, NO DEFINITELY SOMETHING WRONG WITH CAR. THE MOST RECENT SEPT. 8, 2020, I WAS ON SIDE STREET STOPPED AT LIGHT. TOOK FOOT OFF BRAKE TO INCH UP TO MAKE TURN ALL OF SUDDEN CAR LUNGED FORWARD TO INTERSECTION I QUICKLY MADE TURN. LUCKILY AVOIDING ACCIDENT. WHEN I TOOK CAR IN TO BE CHECKED WAS TOLD BY REPRESENTATIVE AT THE DEALERSHIP SHE NEVER HEARD OF SUCH A THING. WHEN THIS HAPPENS IT'S USUALLY DUE TO HUMAN ERROR AND THEY'RE NOT AWARE OF ANY ACCELERATION ISSUES WITH THEIR CARS. SHE THEN PRECEDED TO ASK IF I HAD AIR CONDITIONER ON WHEN THIS HAPPENED. I SAID I DON'T REMEMBER BUT I'M ASSUMING I DID. LEFT CAR TO BE CHECKED.R DEALERSHIP SAID THE MECHANIC DROVE CAR FOR 3 MILE , COULD NOT DUPLICATE MY COMPLAINT.

NHTSA ODI 11360224

WHEN TURNING OFF THE CAR, THE KEY WILL NOT COMPLETELY TURN COUNTERCLOCKWISE BUT WILL GET STUCK AT ABOUT 2/3 OF THE WAY TOWARDS OFF (NEAR THE "ACC" POINT). CANNOT TAKE THE KEY OUT. THE ONLY WAY TO GET IT TO RELEASE IS TO START THE ENGINE AGAIN. SOMETIMES SEVERAL TIMES ARE NEEDED. THIS IS AN INTERMITTENT PROBLEM BUT IS HAPPENING MORE FREQUENTLY AND COULD BE A SAFETY ISSUE IF THERE IS A NEED TO LEAVE THE VEHICLE QUICKLY OR SECURE THE VEHICLE IN A PUBLIC PARKING AREA. LEAVING THE CAR WITH THE BATTERY ENGAGED AND THE KEY STUCK IS NOT AN OPTION. THE CAR IS COMPLETELY STOPPED, IN PARK, AND I AM READY TO TURN THE ENGINE OFF. THE PROBLEM HAS BEEN OCCURRING FOR APPROXIMATELY A MONTH (STARTED IN AUG 2020) AND INITIALLY I THOUGHT I WAS NOT PUTTING IT IN PARK, OR THE STEERING WHEEL HAD TURNED OR SOME OTHER ISSUE I COULD CORRECT. SINCE IT IS INTERMITTENT, I THOUGHT IT MIGHT GO AWAY. UNFORTUNATELY IT IS HAPPENING MORE FREQUENTLY AND IS DISCONCERTING.

NHTSA ODI 11355479

WHILE THE VEHICLE IS STATIONARY, THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN THE CAR OFF. THE MOTOR SHUTS DOWN, BUT THE KEY WILL NOT TURN COMPLETELY TO THE REMOVAL LOCATION. I OFTEN HAVE TO TURN THE VEHICLE ON AND THEN QUICKLY OFF IN ORDER TO GET THE KEY TO REMOVE FROM THE IGNITION. SOMETIMES PUTTING THE VEHICLE BACK INTO GEAR (REVERSE OR DRIVE) BEFORE RETURNING THE TRANSMISSION TO PARK IS ALSO REQUIRED. SEVERAL ATTEMPTS MAY BE NECESSARY BEFORE SUCCESSFULLY REMOVING THE KEY FROM THE IGNITION. THIS PROBLEM STARTED SUDDENLY IN THE LAST MONTH AND OCCURS AT LEAST 50% OF THE TIME WHEN THE VEHICLE IS USED.

NHTSA ODI 11352657

PLEASE RECALL THE 2016 SUBARU FORESTER FOR FAILURE OF THE ACCELERATOR AT HIGH SPEEDS. OUR 21-YEAR-OLD DAUGHTER, A NURSING STUDENT, TOOK HER 2016 FORESTER INTO GRAYSON SUBARU IN KNOXVILLE, TN FOR A RECALL SERVICE ON REAR COIL SPRINGS, OIL CHANGE AND TIRE ROTATION. WITHIN AN HOUR OF LEAVING THE SERVICE DEPARTMENT SHE WAS DRIVING 70 MPH ON THE INTERSTATE WHEN HER "LOW FUEL" WARNING LIGHT CAME ON. ACCORDING TO THE SUBARU, THAT MEANS 2.6 GALLONS OF GAS REMAIN. ASSUMING 20 MPG, THAT MEANS SHE COULD DRIVE APPROXIMATELY 52 MILES BEFORE RUNNING OUT OF GAS. WITHIN A MINUTE OF THE LOW FUEL LIGHT COMING ON, THE ACCELERATOR FAILED TO WORK AND ALL THE WARNING LIGHTS CAME ON THE DASH. WHILE TRAVELING AT 70 MPH ON THE INTERSTATE, SHE HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER ON THE SHOULDER. VERY SHAKEN AND CRYING, SHE CALLED GRAYSON SUBARU AND THEY SENT A TOW TRUCK. AFTER STEVE KACHELRIE OF GRAYSON'S SERVICE DEPARTMENT ASSESSED THE CAR, HE CONCLUDED, "YOUR DAUGHTER JUST RAN OUT OF GAS. THERE IS NOTHING WE CAN DO OTHER THAN PUT GAS IN THE TANK." WHEN I TOLD HIM THAT THE GAS METER SAID SHE HAD 50 MILES OF DRIVING TO GO BEFORE EMPTY, HE DISMISSED IT AND REPEATED THAT SHE "JUST RAN OUT OF GAS." I RESEARCHED THE 2016 SUBARU FORESTER ON NHTSA.GOV AND FOUND 20 REPORTS OF IDENTICAL INCIDENTS OF THE CAR SHOWING 50-70 MILES TO GO BEFORE EMPTY AND THE ACCELERATOR COMPLETELY FAILING AT HIGH SPEEDS ON THE INTERSTATE AND ALL WARNING LIGHTS LIGHTING UP. WHEN I TOLD GRAYSON SERVICE THAT WAS AN UNACCEPTABLE RESPONSE, THEY REFERRED ME TO THE OWNER OF THE DEALERSHIP, WALTER GRAYSON. HE AGREED TO FULFILL SUBARU'S GUARANTEE TO PAY US THE TRADE-IN VALUE OF THE CAR, $14,800. THE DEALERSHIP SENT US A CHECK FOR THE 2016 SUBARU FORESTER AND WE PURCHASED A NEW TOYOTA.

NHTSA ODI 11350630

THE KEY WILL NOT COME OUT OF THE IGNITION AFTER CAR HAS BEEN DRIVEN AND CAR IS PARKED. THE FIRST TIME WAS SATURDAY,AUGUST 1. SINCE THEN, IT HAS BEEN HAPPENING ABOUT ONCE EVERY OTHER DAY FOR FIVE DAYS. NOW IT IS HAPPENING AT LEAST ONCE EVERY DAY.

NHTSA ODI 11349216

AFTER PARKED THE 2016 SUBARU FORESTER, THE KEY WAS STUCK AND COULD NOT BE PULLED OUT OF THE KEY CYLINDER. IT HAPPENED EVERY OTHER DAYS.

NHTSA ODI 11348375

IGNITION KEY WILL NOT DISENGAGE AFTER THE VEHICLE IS PARKED AND THE ENGINE TURNED OFF; VEHICLE HAS A CVT TRANSMISSION.

NHTSA ODI 11337599

CAR SUFFERED 10 UNEXPLAINED ORIGINAL BATTERY DISCHARGES IN YEARS 2-3 OF OWNERSHIP. UPON JUMP START, AUTO WOULD START AND OPERATE NORMALLY FOR 2-5 MONTHS BEFORE NEXT DISCHARGE. SUBARU AUTHORIZED WARRANTY REPLACEMENT THROUGH DEALERSHIP WITH NEW LARGER POWERED BATTERY AT END OF YEAR 3 OF OWNERSHIP. REPAIR STATED FAILURE DUE TO BATTERY LEAKAGE ALTHOUGH NONE WAS OBSERVED BY OWNERS. 13 MONTHS AFTER REPLACEMENT BATTERY WAS INSTALLED, IT DISCHARGED TWICE IN SAME DAY AND WAS TAKEN TO ORIGINAL DEALERSHIP (SUBARU OF PORTLAND). SERVICE TECHNICIAN CHECK DETERMINED BATTERY COULD NOT BE RECHARGED, COULD NOT DETERMINE REASON FOR ITS FAILURE, COULD NOT FIND ANY ELECTRICAL PARASITIC DRAWS AND FOUND ALL SOFTWARE WAS UP TO DATE. OWNER WAS CHARGED FOR NEW BATTERY AND INSTALLATION AS FAILED BATTERY WAS NOW OUT OF 1-YEAR SUBARU REPLACEMENT POLICY. BRIEF INTERNET REVIEW SHOWS THIS HAS BECOME A COMMON PROBLEM WITH 2016-2017 SUBARU'S. SUBARU U.S. CORPORATE CUSTOMER CARE DEPARTMENT DEMONSTRATED NO INTEREST IN TAKING COMPLAINT OR LOGGING IN ANY DETAIL INFORMATION, DIRECTING OWNER BACK TO REPAIRING DEALERSHIP. DEALERSHIP CLAIMS NO RESPONSIBILITY FOR FAILED BATTERIES.

NHTSA ODI 11309279

THE KEY WILL NOT COME OUT OF THE IGNITION WHEN THE CAR IS STOPPED AND IN "PARK," INTERMITTENTLY. I NEED TO RESTART THE CAR, READJUST THE SHIFTER OUT AND THEN BACK INTO "PARK," UNTIL THE VEHICLE SENSES THAT I AM ACTUALLY IN "PARK" AND ALLOWS ME TO REMOVE THE KEY.

NHTSA ODI 11307806

MY CAR WAS PARKED IN MY GARAGE AND HAD NOT BEEN STARTED FOR ONE DAY. THE BATTERY WOULD NOT START THE CAR, I HAD TO CALL FOR A JUMP. I WAITED APPROXIMATELY ONE HOUR FOR SOMEONE TO COME THROUGH SUBARU ROAD SIDE ASSIST. THE BATTERY WAS RELATIVELY NEW, AS THE ORIGINAL WAS REPLACED 1/2019. WE TOOK IT TO THE DEALER AND THEY TESTED THE BATTERY AND ALTERNATOR, WHICH WERE FINE. THEY RECHARGED THE BATTERY. I PAID FOR THE BATTERY INSPECTION.

NHTSA ODI 11282979

UNABLE TO REMOVE KEY FROM IGNITION AFTER CAR IS TURNED OFF. REQUIRES SEVERAL ATTEMPTS OF JIGGLING THE TRANSMISSION SHIFTER TO FINALLY FREE THE KEY. VEHICLE IS OFF AND NOT MOVING WHEN THIS OCCURS. A QUICK BIT OF RESEARCH INDICATES THAT THIS IS PROBLEM IS OCCURRING ON ALL SUBARU MODELS NOT JUST THE FORESTER. SUBARU SERVICE BULLETIN 16-112-18R ADDRESSES THIS ISSUE. ONLY 40K MILES MY VEHICLE, OUT OF WARRANTY REPAIR IS OVER 500 DOLLARS. I DON'T SEE HOW THIS IS NOT A RECALL IF IT HAPPENING ON ALL SUBARU MODELS, AN OBVIOUS DEFECT HERE.

NHTSA ODI 11268735

UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK AND THE CAR IS STATIONARY. PER TSP 16 112 18R THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS. WE OWN 2 IDENTICAL CARS PURCHASED THE SAME DAY. BOTH HAVE STARTED TO EXPERIENCE THIS EVERY DAY SINCE WE HIT 30,000 MILES. WE PURCHASED IN APRIL 2016, SO WARRANTY NO LONGER COVERS. THERE ARE HUNDREDS (MAYBE THOUSANDS) OF POSTINGS ON MANY FORUMS INDICATING THE SAME ISSUE. THIS HAS RESULTED IN US HAVING TO LEAVE THE KEY IN THE CAR WHEN WE PARK SOMEWHERE. IT TAKES AROUND 3-4 MINUTES TO START AND RESTART THE CAR AND MOVE IT BACK AND FORTH IN ORDER TO RELEASE THE KEY. THIS IS NOT THE SITUATION THAT OCCURS WHEN YOU JUST NEED TO TURN THE STEERING WHEEL.

NHTSA ODI 11257422

UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. PER TSP 16 112 18R THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS. WE OWN 2 IDENTICAL CARS PURCHASED THE SAME DAY. BOTH HAVE STARTED TO EXPERIENCE THIS EVERY DAY SINCE WE HIT 30,000 MILES. WE PURCHASED IN APRIL 2016, SO WARRANTY NO LONGER COVERS. THERE ARE HUNDREDS (MAYBE THOUSANDS) OF POSTINGS ON MANY FORUMS INDICATING THE SAME ISSUE. THIS HAS RESULTED IN US HAVING TO LEAVE THE KEY IN THE CAR WHEN WE PARK SOMEWHERE. IT TAKES ROUND 3-4 MINUTES TO START AND RESTART THE CAR AND MOVE IT BACK AND FORTH IN ORDER TO RELEASE THE KEY. THIS IS NOT THE SITUATION THAT OCCURS WHEN YOU JUST NEED TO TURN THE STEERING WHEEL.

NHTSA ODI 11257417