What 26 owners told NHTSA about the 2016 Porsche Macan Turbo

Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer said it needs replacing. This is a VERY COMMON issue and Porsche is not recalling to fix. Please investigate and make Porsche correct this serious issue. Thank You

NHTSA ODI 11659916

My Porsche Service Center advised that the front passenger airbag sensor of my 2016 Porsche Macan Turbo is not functioning properly. The identified fault was: Airbag (variant 002) B12251B "Seat occupancy sensor on passenger side (BOSE) - resistance too high" I have been advised that NHTSA has issued two recalls on this problem. My Porsche Service Center has advised that the originally installed passenger side occupancy sensor was replaced pursuant to one of the recalls. Despite the same problem affecting the presently installed passenger side occupancy sensor, my Porsche Service Center has advised that it is not subject to a recall. It has proposed repairing the sensor at a cost to me of $3,124.23. I believe that the repair should be conducted under the terms of the prior recalls, since the presently installed passenger side occupancy sensor is clearly defective.

NHTSA ODI 11597013

The contact owns a 2016 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11508784

The contact owns a 2016 Porsche Macan Turbo. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V131000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 59,000.

NHTSA ODI 11466413

I need to replace or dismiss this so i can list my car on turo.

NHTSA ODI 11452771

A SAFETY RECALL NHTSA ID 21V-131 WAS ISSUED FOR OUR VEHICLE IN OCTOBER 2021 INVOLVING AIRBAG SENSORS FOR THE FRONT PASSENGER. SEVERAL ATTEMPTS TO HAVE THE DEALER ADDRESS THIS RECALL HAVE BEEN UNSUCCESSFUL AS THEY DO NOT HAVE THE PARTS TO REMEDY THE ISSUE. THE LAST COMMUNICATION WITH THE DEALERSHIP INDICATES PORSCHE HAS PUT A HOLD ON THE REMEDY. WE ARE OBVIOUSLY CONCERNED ABOUT THE SAFETY OF THOSE RIDING IN THE FRONT PASSENGER SEAT.

NHTSA ODI 11447024

A recall was issued for my vehicle in April of 2021. I have contacted my dealer several times to have this repaired, but have been told that the parts are not available. Last time I inquired, i was told to contact Porsche of North America directly regarding the availability of parts. I attempted to do so, but was told that I need to contact the dealer. As the recall relates to possible non-deployment of the passenger airbag, i feel that this issue needs to be addressed more expediently.

NHTSA ODI 11434180

Takata recall. The contact owns a 2016 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11429621

TL* THE CONTACT OWNS A 2016 PORSCHE MACAN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

NHTSA ODI 11390945

I WAS INFORMED AT MY LAST SERVICE THAT I NEED TO HAVE MY PASSENGER AIRBAG SEAT SENSOR REPLACED AND ALSO MY TIMING CHAIN COVER IS LEAKING OIL. I NOTICED ON NHTSA WEBSITE THAT BOTH OF THESE ISSUES ARE DOCUMENTED. THERE WAS A SAFETY RECALL FOR SIMILAR 2016 MACAN'S BUT MY VIN ISN'T LISTED. PART 573 SAFETY RECALL REPORT 17V-133. THERE IS ALSO A MANUFACTURER COMMUNICATION (#D2000.1)RELATING TO THE OIL LEAK. NHTSA ID # 10182254. THESE ARE VERY EXPENSIVE REPAIRS AND UNCLEAR WHY THEY SHOULDN'T BE COVERED BY PORSCHE WHEN THEY ARE DOCUMENTED PROBLEMS.

NHTSA ODI 11388915

CAR HAS JUST PASSED 60,000 MILES AND THE AIRBAG LIGHT WENT ON. I TOOK IT FOR AN INSPECTION AT THE PORSCHE LOCAL DEALERSHIP. THEY TOLD ME I NEED TO REPLACE THE SEAT CUSHION, ALONG WITH THE MODULE THAT COMES WITH IT. THIS IS A SERIOUS SAFETY CONCERN THAT I WANT TO REPORT. I DO NOT NORMALLY SIT IN THE PASSENGER, NOR HAVE PASSENGERS. UNFORTUNATELY THAT IS THE SEAT LIGHT SHOWING AIRBAG ISN'T WORKING THE RIGHT WAY. I DID MY RESEARCH AND FOUND IN 2017 WHICH IS RIGHT AFTER MY MODEL HAD CAME OUT THERE WAS A RECALL BUT JUST NOT FOR MY VIN. I WOULD LIKE PORSCHE TO TAKE A SERIOUS LOOK AT THIS MATTER BECAUSE THAT IS COMPLETELY A FACTORY AND SAFETY ISSUE THEREFORE I RECKON A RECALL UPON IT. THE DEALER FILED A CASE FOR ME THAT DAY BUT I WAS LATER REFUSED. THE REP RESPONDED THIS ISSUE WON'T ONLY AFFECT ANYONE WHO ISN'T AN ADULT... WHICH MEANS IF YOU'RE A MINOR OR A TEEN SITTING IN THAT SEAT IT WOULD COST SERIOUS SAFETY CONCERN IN ANY ACCIDENT?

NHTSA ODI 11310999

WHEN AN ADULT SITS IN THE FRONT PASSENGER SEAT ON TOP OF A NORMAL BED PILLOW NEEDED BECAUSE OF MEDICAL PROBLEMS, THE AIRBAG PROTECTION SYSTEM FOR THAT SEAT OCCUPANT TURNS OFF. I NOW HAVE TO SIT IN THE BACK SEAT SINCE I AM UNPROTECTED AS A RESULT OF FRONT AIRBAG DEACTIVATION DUE TO PILLOW USE IN THE FRONT PASSENGER SEAT. I AM A 65 YEARS OLD MAN, WEIGH 200 POUNDS AND AM 6 FEET TALL. I HAVE OWNED AT LEAST 7 PORSCHES OVER MY LIFETIME AND THIS IS THE FIRST TIME THIS IS A PROBLEM. BY THE WAY, IT IS NOT A PROBLEM IN THE LATEST 911. THE BACK SEATS ARE OBVIOUSLY LESS COMFORTABLE. WE SPENT EXTRA MONEY TO BUY THE MOST COMFORTABLE FRONT SEATS AVAILABLE FROM PORSCHE BUT NOW REALIZE THAT THE FRONT PASSENGER SEAT IS USELESS AND UNSAFE FOR ANY ADULT NEEDING A PILLOW FOR SITTING. WE WILL NOT BUY A MACAN AGAIN. I BROUGHT THIS TO THE ATTENTION OF THE DEALER MECHANICS (VIA ACTUAL DEMONSTRATION) WHO WERE, FRANKLY, FLABBERGASTED AT THIS FINDING OF WHICH THEY AND THE SALES AND SERVICE PEOPLE WERE ALLEGEDLY UNAWARE. THEY COULD OFFER NO WORKAROUND. THIS PROBLEM OCCURS WHEN THE CAR IS STATIONARY OR MOVING AND IRRESPECTIVE OF WHAT KIND OF ROAD IS BEING DRIVEN ON OR WHAT BRAKING MIGHT BE HAPPENING OR NOT. I BELIEVE THE AIRBAG SYSTEM SEAT SENSORS IN THE FRONT PASSENGER SEAT ARE NOT DESIGNED SAFELY TO ALLOW FOR THE USE OF A CUSHION OR PILLOW BY AN ADULT AND STILL HAVE AIRBAG PROTECTION TURNED ON. THIS IS A POTENTIALLY UNSAFE CONFIGURATION AND COULD HARM THE UNINFORMED OR UNAWARE. PORSCHE OWNERS DO TEND TO BE OLDER AND MIGHT HAVE MEDICAL ISSUES REQUIRING SUCH THINGS AS A PILLOW FOR SITTING MORE COMFORTABLY. I FIRST NOTICED/UNDERSTOOD THIS PROBLEM APRIL, 2018, AND HAD THE DEALER BRING AROUND NEW 2018 MACAN TO TEST FOR THE SAME PROBLEM AND IT ALSO HAD THE SAME RESPONSE OF TURNING OFF THE AIRBAG WHEN A PILLOW WAS USED IN THE FRONT PASSENGER SEAT.

NHTSA ODI 11094143