Oct 9, 2019Transmission & drivetrain
42,000 MILES ON THE 2016 CAYENNE GTS. $110,000 ORIGINAL STICKER. TRANSFER CASE NEEDED TO BE REPLACED ($5,000+ CHARGE). SERVICE REP TOLD ME THEY REPLACE 5 TRANSFER CASES EACH WEEK AT JUST THEIR DEALERSHIP. CLEARLY A DEFECT THAT SHOULD BE SUBJECT TO RECALL. HE KNEW IN 5 SECONDS WHAT THE PROBLEM WAS WHEN I ORIGINALLY CALLED TO SCHEDULE AN APPOINTMENT. PORSCHE USA REFUSED TO TAKE RESPONSIBILITY FOR THE COST OF REPAIR. WARRANTY EXPIRED 5/31/19. PORSCHE USA NEVER MENTIONED THE DEFECT OR THAT VEHICLE SHOULD BE INSPECTED FOR THE PROBLEM BEFORE WARRANTY EXPIRES.
NHTSA ODI 11267365
Oct 1, 2019Engine
TL* THE CONTACT OWNS A 2016 PORSCHE CAYENNE. WHILE THE VEHICLE WAS STOPPED, IT JUMPED OR LURCHED FORWARD FIVE TO SIX FEET WHILE STOPPED. ON ONE OCCASION, THE VEHICLE LURCHED FORWARD AND SLIGHTLY STRUCK THE CONTACT'S DAUGHTER AFTER SHE HAD DROPPED HER OFF. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHAMPION PORSCHE AND PORSCHE WEST BROWARD (4641 SW 148TH AVE, DAVIE, FL 33331, (954) 901-3000). THE CONTACT WAS INFORMED THAT IT WAS NORMAL FOR THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS EQUIPPED WITH THE FEATURE WHERE IT WOULD SHUT OFF AND ON AT A STOPPED POSITION TO CONSERVE FUEL AND WOULD LURCH FORWARD WHETHER THE ENGINE WAS TURNED OFF OR NOT. AFTER THE DEALER CLAIMED TO HAVE REPAIRED THE VEHICLE, IT STILL LURCHED FORWARD TWO TO THREE FEET. THE MANUFACTURER WAS CALLED AND A REPORT WAS FILED. THE FAILURE MILEAGE WAS 100.
NHTSA ODI 11265427
May 22, 2019Transmission & drivetrainEngine2 injuries
VIBRATION FROM VEHICLE CAUSES EAR DAMAGE TO OCCUPANTS, WHETHER VEHICLE IS STATIONARY OR MOVING.
NHTSA ODI 11209176
Oct 31, 2018
BLOWER IS KEEP STARTING AND RAISING ITSELF. WHEN WE OPEN THE DRIVER DOOR IT IS SHUTTING IT OFF. DEALER IS UNABLE TO IDENTIFY THE ISSUE AND FIX IT IT OCCURED ON A 72 DEGREE TEMP DAY, MORING. CAR WAS PARKED IN THE GARAGE AND WAS NOT USED FOR PREVIOUS 2 DAYS. IT HAPPEND MANY TIMES AND TOWED TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT
NHTSA ODI 11144577
Sep 10, 2018Fuel system
UPON COMPLETION OF MODIFICATIONS DUE TO VOLKSWAGEN/AUDI/PORSCHE 3.0L DIESEL EMISSIONS SETTLEMENT PROGRAM THE VEHICLE HAS AN INTERMITTENT DELAY WHEN ACCELERATING. THIS DELAY IS UNPREDICTABLE AND CAN BE SEVERAL SECONDS IN DURATION. ONCE ACCELERATION IS APPLIED IT IS TOO MUCH POWER AND AGAIN UNPREDICTABLE IN RESULTS. APPEARS TO BE RELATED TO OUTSIDE TEMPERATURE. OVER 80(F) IS WHEN MOST TROUBLESOME. WHEN CROSSING INTERSECTIONS AND ACCELERATING TO GET ON THE HIGHWAY IS WHEN THE SAFETY ASPECT IS OBVIOUS.PORSCHE HAS STATED THIS IS A NORMAL AFTEREFFECT FROM THE MODIFICATION AND MY VEHICLE IS WORKING WITHIN THE PARAMETERS SET FORTH BY THE CARB AGREEMENT.
NHTSA ODI 11128476
Mar 27, 2018
VEHICLE HAS AUTO ENGINE OFF WHEN STOPPED. FEATURE IS ON BY DEFAULT. DRIVER MUST REMEMBER TO CUT FEATURE OFF EACH TIME VEHICLE IS CRANKED. ON SEVERAL OCCASIONS THIS FEATURE HAS BEEN HAZARDOUS. WHEN STOPPING ON OPEN ROAD TO TURN ACROSS TRAFFIC THE STEERING WHEEL BINDS WHEN POWER IS LOST. WHEN IN LINE AT DRIVE THRUS OR IN SLOW TRAFFIC, VEHICLE LUNGES AS THE ENGINE STARTS BACK. THE DEFAULT FOR THIS FEATURE SHOULD BE OFF. IT IS A SAFETY ISSUE AND WE ARE TOLD BY DEALER DECISION WAS IN RESPONSE TO SUPPORT PUBLISHED EPA FUEL STANDARDS.
NHTSA ODI 11081600
Mar 4, 2018Transmission & drivetrainElectrical systemFuel system
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
NHTSA ODI 11076124
Nov 1, 2017Transmission & drivetrain
LAST WEEK I HAD MY CAR FOR 20000 MILE SERVICE AND THE TECHNICIAN NOTICED VIBRATION WITH ACCELERATION AND ADVISED THE TRANSFER CASE BE REPLACED WHICH WAS DONE 10/28. I CONTACTED PORSCHE USA AS I WAS CONCERNED WITH THIS BEING A RELATIVELY NEW VEHICLE AND THE PROBLEM WITH TRANSFER CASE SO FAST.I WAS TOLD IT WAS A MANUFACTURING DEFECT AND THE TRANSFER CASE WAS REPLACED WITH A RE MANUFACTURED ONE AND NOT A NEW ONE. WHEN I WROTE TO THEM I WAS CONTACTED TODAY AND TOLD THAT WAS NOT A POSSIBILITY. THIS BEING A RELATIVELY NEW WELL MAINTAINED VEHICLE AND THIS BEING A MANUFACTURING DEFECT I PREFER A NEW TRANSFER CASE AND EXTENDED WARRANTY. I BELIEVE THAT IS VERY REASONABLE. CAN YOU PLEASE LOOK INTO THE MATTER AND ADVISE
NHTSA ODI 11042194
Oct 9, 2016Tires
GOOD YEAR TIRE
NHTSA ODI 10914980
Mar 30, 2016Lights
BOTH HEAD LIGHTS WATER CONDENSATION AFTER HEAVY RAIN, CAR WASH. DRIVER SIDE DOOR WIND NOISE RATTLE SOUND FROM DASHBOARD WHEN ACCELERATING
NHTSA ODI 10852419
Mar 1, 2016Body & structureVisibility & wipers
-DRIVER SIDE WIND NOISE: DEALER TRIED TO FIX THE PROBLEM BUT FAILED AND NOW THEY ARE NOT WILLING TO FIX THE PROBLEM. WIND NOISE IS SO LOUD THAT I CAN NOT HEAR APPROACHING EMERGENCY VEHICLE -WINDSHIELD WIPERS ARE NOT COMPLETELY ATTACHED TO THE WINDSHIELD LEAVING STREAKS (LOSE CONTACT). I CAN SEE THE BOTTOM HALF WHEN IT RAINS.
NHTSA ODI 10839259
Dec 30, 2015Steering
AUTO START STOP FUNCTION. WHEN APPROACHING A STOP LIGHT, THE ENGINE WILL SHUT OFF WHILE CAR IS STILL MOVING SLOWLY. YOU LOSE ABILITY TO STEER VEHICLE WHILE MOVING (ALBEIT SLOWLY) WHEN THE AUTO START/STOP FUNCTION ENGAGES. THIS FUNCTION SHOULD ONLY OCCUR WHEN THE CAR IS STOPPED, NOT MOVING SLOWLY. *JS
NHTSA ODI 10817114
Sep 29, 2015
THE DIGITAL SPEEDOMETER OF THIS CAR INDICATES A SPEED 5 MPH HIGHER THAN ACTUAL ACROSS A WIDE RANGE OF OPERATING SPEEDS.
NHTSA ODI 10778590