Home · 2016 Porsche Cayenne S · Complaints

What 33 owners told NHTSA about the 2016 Porsche Cayenne S

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (33)Crash / fire / injury (1)Transmission & drivetrain (7)Airbags (6)Lights (6)Engine (5)Fuel system (4)Electrical system (3)Body & structure (1)Lane Departure (1)Speed control (1)Steering (1)

5 of 33 complaints match · Engine · clear filters

Nov 25, 2024Engine

Engine oil leak detected in 2021 @33,195 miles caused by broken aluminum bolts in upper part of timing cover. Repaired by dealer on a “good will” basis for what I was told would have cost me approximately $9-10,000. Oil leak reappeared in 2023 @44,657 miles (less than 12,000 since first leak) caused again by broken aluminum bolts in the lower, upper oil pan, and timing cover. Repair done this time by independent shop at a cost of $6,865.70.

NHTSA ODI 11627258

Sep 7, 2023EngineFuel system

car had a smell of gas diesel fumes inside cabin from air conditioning system. number of oil leaks over the years as well. now car at dealer for repair over 10 month. not fixed yet. number of problem with same diesel engine on line, even article i found . car was sold as CPO , it was new unregister, but they guaranteed us there will be no emission problems or leaking with this car. now warranty almost over Nov 2023 , and I will get a defective car back maybe... after warranty will expire! more importantly a car that leaks oil or diesel and smells inside the cabin from that.

NHTSA ODI 11543209

Oct 1, 2021Transmission & drivetrainEngineFuel system

When slowing almost to a stop, and then need to accelerate, such as slowing for a yield sign, then trying to merge, vehicle is non responsive to throttle input for at least a second, or more. This has put me and others at risk because I assume I'm going to be able to accelerate when pull into traffic and am not able to. The dealer has had the vehicle but was unable to reproduce. It does not always do it, there's some combination of engine, drivetrain or fuel management it's in that does this. I have disabled start/stop mode. There are no system messages or OBD errors. The dealer has said that others have experienced this and the manufacturer has told them it's "normal". It's a safety problem and I'm seeking help in getting the manufacturer to fix it. Note, I sent the attached letter to manufacturer and did not receive a reply. I called their customer support line around Sept 20th and they did not offer any escalation or other action to address other than writing to their email address. I did this, and received no response.

NHTSA ODI 11435158

Oct 1, 2019Engine

TL* THE CONTACT OWNS A 2016 PORSCHE CAYENNE. WHILE THE VEHICLE WAS STOPPED, IT JUMPED OR LURCHED FORWARD FIVE TO SIX FEET WHILE STOPPED. ON ONE OCCASION, THE VEHICLE LURCHED FORWARD AND SLIGHTLY STRUCK THE CONTACT'S DAUGHTER AFTER SHE HAD DROPPED HER OFF. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHAMPION PORSCHE AND PORSCHE WEST BROWARD (4641 SW 148TH AVE, DAVIE, FL 33331, (954) 901-3000). THE CONTACT WAS INFORMED THAT IT WAS NORMAL FOR THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS EQUIPPED WITH THE FEATURE WHERE IT WOULD SHUT OFF AND ON AT A STOPPED POSITION TO CONSERVE FUEL AND WOULD LURCH FORWARD WHETHER THE ENGINE WAS TURNED OFF OR NOT. AFTER THE DEALER CLAIMED TO HAVE REPAIRED THE VEHICLE, IT STILL LURCHED FORWARD TWO TO THREE FEET. THE MANUFACTURER WAS CALLED AND A REPORT WAS FILED. THE FAILURE MILEAGE WAS 100.

NHTSA ODI 11265427

May 22, 2019Transmission & drivetrainEngine2 injuries

VIBRATION FROM VEHICLE CAUSES EAR DAMAGE TO OCCUPANTS, WHETHER VEHICLE IS STATIONARY OR MOVING.

NHTSA ODI 11209176

Working with the data? Download all 33 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Porsche Cayenne S verdict →