What 536 owners told NHTSA about the 2016 Nissan Rogue

The contact owns a 2016 Nissan Rogue. The contact stated that while attempting to maintain the lift gate open, the lift gate independently lowered and fell down. No warning lights illuminated. The contact stated that the lift gate independently lowered itself, hitting the contact heads. No medical attention was sought. The vehicle was taken to a local independent mechanic, where it was diagnosed as needing the power lift gate struts replaced. In addition, the contact related the failure to NHTSA Campaign Number: 16V219000 (Structure) however, the VIN was not included. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11682773

The contact owned a 2016 Nissan Rogue. The contact stated that while driving at 65 MPH with the cruise control activated, the vehicle crashed into a deer that jumped into the middle of the roadway. During the crash, the vehicle was destroyed, but no air bags were deployed. The driver sustained a concussion, neck and back injury, which later required medical attention. The front passenger sustained a left knee injury, which did not require medical treatment. The daughter, seated in the rear passenger side seat, sustained a concussion, neck and back injury, and was transported from the crash site to the hospital. A police report was filed, and the vehicle was towed to the nearby salvage lot. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The failure mileage was 112,000.

NHTSA ODI 11653867

The contact owns a 2016 Nissan Rogue. The contact stated that while parking the vehicle at 2 MPH, the vehicle suddenly accelerated forward. The vehicle jumped the curb, embankment, bushes, and crashed into the building in front. Parts of the vehicle caught onto the bushes, holding the vehicle while still crashing into the building. The air bags did not deploy. The police were not contacted. No police report. There were no injuries. The vehicle was damaged on the front end. The contact received assistance pushing the vehicle back into the parking space. The vehicle was towed to the dealer, who was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The approximate failure mileage was 25,000.

NHTSA ODI 11651286

Auto was parked in driveway, facing garage (door opened). When I turned on ignition to place car in garage it accelerated without warning. My hard braking had no effect and car went through garage knocking out the back wall and a large portion of cement block foundation.

NHTSA ODI 11651088

AIRBAGS DID NOT DEPLOY IN A VIOLENT CAR ACCIDENT. OTHER VEHICLE'S AIRBAGS DID DEPLOY. I HIT MY HEAD ON THE SIDE WINDOW OR DOOR VERY HARD, AND THE HEAD INJURY WAS FELT INSTANTLY AND ONSITE, I HAD TO GO TO THE ER AND GET A CT SCAN AND HAD A CONCUSSION. A COLLISION COMPANY IS INVESTIGATING THE DAMAGE AND AIRBAGS. AVAILABLE UPON REQUEST IF YOU WANT TO INSPECT THE VEHICLE. THERE WERE AIRBAG LIGHTS THAT CAME ON FOR THE PASSENGER SEAT FROM TIME TO TIME.

NHTSA ODI 11542806

VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11520221

On September 22, 2022, my car was hit from the rear. The car hit me so hard that their front end was totalled. On Nov. 28, 2022, the car dealership ( Nash Chevrolet) was able to fix my car from the accident and after fixing my car, they called to tell me my air bag light had came on. They couldn't find the issue, didn't think it was from the accident and stated that Nissan would need to fix it. Nissan is refusing to fix the air bag unless I pay for it out of pocket.

NHTSA ODI 11498419

The contact owns a 2016 Nissan Rogue. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 22V024000 (Electrical System). However, a month later, the vehicle failed to start. The contact's husband replaced the battery. The vehicle restarted; however, the message "FEB Malfunction" was displayed and an unknown warning light was illuminated. Additionally, the vehicle alarm engaged intermittently. The contact stated that her husband had started the vehicle to warm it up and as he was walking towards the vehicle, he smelled a burning plastic odor. The contact's husband then sat in the driver's seat and saw smoke coming from the footwell. The contact's husband then saw flames and immediately exited the vehicle. The contact stated that her husband extinguished the fire with a cloth and snow. There was no injury sustained. The vehicle remained in the parking spot. The contact stated that the recall remedy failed to resolve the issue. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.

NHTSA ODI 11497090

The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 20 MPH, as she slowed for a traffic signal, the brakes failed as a result the vehicle crashed into the rear of the vehicle ahead of her. The contact stated she saw an unknown warning light had illuminated. There was damage to the grill, hood, and front bumper, all needed to be replaced. The other vehicle suffered minor damage to the rear bumper and trunk. The contact stated that her vehicle had to be towed to a collision repair center. The other vehicle was drivable. The contact stated there were no injuries. The contact stated that the police were on the scene and wrote her a traffic citation, but did not issue a report. The vehicle had been repaired, however, the contact was uncertain whether the brake failure had been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11489865

My wife Lois (84) was driving the car. she was alone. The air bags on the passenger side exploded and sprayed her with its contents that appear to me to be deadly and can cause death or brain injury. The explosion caused her to move the car and she was bumped by a vehicle on the drivers side. That damage was very very slight. The big cost was the air bags. I have to pay for that because Allstate would not cover it because they said it was the air bags fault that they do not cover. I think that is correct. While the 7K cost hurts it is nothing compared to what this did to my wife. She is a very intelligent person with excellent memory. She ran our household paying all bills etc. Since the incident she has lost her short term memory. Now she need consent help with almost everything and we can no longer let her drive. The contact stated that his wife has suffered tremendously mentally due to the airbag explosion. There has been no assistance from the Nissan dealership or the insurance company, and the airbag company is still looking into the issue. As a result, the contact sold the vehicle as a loss.

NHTSA ODI 11483537

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle would stall upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to an unknown dealer where they found no defect with the vehicle. The contact then stated that while making a left turn, the vehicle stalled in traffic and was hit by another vehicle. The air bags deployed upon impact. The contact suffered burns from the air bags as well as minor bruising to various parts of her body. The whereabouts of the other driver were unknown. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified about the failure but offered no assistance. The vehicle had yet to be repaired or deemed destroyed. The failure mileage was approximately 100,000.

NHTSA ODI 11483099

Saturday 08/06/2022 my 2016 Nissan Rogue caught fire as I was driving down a side street in Adrian, MI. 49221. Lights came on on my dash, it appeared to be every warning light, the car jerked me over as if I lost power steering and the car took over, my son and I could smell something hot. I put the vehicle in park as flames were coming from the engine compartment, my son was able to open his door and get out, my driver side door would not open and I had to climb out the driver side window! The fire department was called and after they were able to put out the fire as I watched my car literally melting, they told me it was an electrical fire. My car was then towed to Clift Buick GMC in Adrian, Michigan.

NHTSA ODI 11478144

While pulling into a parking slot the vehicle accelerated and crashed thru the front of a medical clinic and into an inner wall. Air bags did NOT deploy.

NHTSA ODI 11439630

When I got into a car crash and I hit the deer really hard the airbags on the car did not deploy which where the deer almost smacked right into my window and went inside the car but damage and vehicle was not drivable at all need to tow it shop front car damaged to wheel at

NHTSA ODI 11424897

My rear lift gate does not stay in the up position when I open it. It comes crashing down on my head and it’s hit me in the head several times as the lift gate comes down so quickly and abruptly. It’s hit others as well and has hurt them. When the full weight of the lift gate comes down it’s heavy and it hurts. It’s not safe to open anymore. There was a recall issued by the NHTSA placed on the 2016 Rogue for the rear lift gate not staying open due to corrosive parts. Unfortunately my rogue was not included in the recall. My car was purchased in July and the recall was up to January 2016. I called Nissan and because I am out of warranty they will not evaluate at their cost or fix it if it’s the same issue as the recall. I have not had it evaluated as I wanted to reach out to the NHTSA first. There were no warning lights to alert me to this issue. One day it just happened coming down hard and striking me in the head. I was really hurt. I had a headache for the entire day and small bump on the back of my head. It was not serious enough to see a doctor but doesn’t change the fact that I got hurt I am very nervous that the next time I open it it won’t stop about halfway and the full weight of the lift gate will come crashing down on me or someone else and cause serious injury. Please consider adding my VIN number to the recall. It should included so that it can be evaluated at Nissan’s expense and fixed.

NHTSA ODI 11421366

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE INDEPENDENTLY ACCELERATED AND REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE HAD BEEN REPAIRED BUT 3 MONTHS LATER, THE FAILURE STILL OCCURRED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR NISSAN (20602 NORTHERN BLVD, QUEENS, NY 11361) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS ALSO DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS UNAVAILABLE.

NHTSA ODI 11413434

TL* THE CONTACT OWNED A 2016 NISSAN ROGUE S FWD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WHEN THE STEERING WHEEL SUDDENLY LOCKED WHILE DRIVING WITH THE CURVE OF THE ROAD. ONCE THIS OCCURRED, THE CONTACT WAS UNABLE TO STEER THE VEHICLE CAUSING THEM TO END UP IN FRONT COLLISION WITH AN EIGHTEEN WHEELER. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES ON THE ENTIRE RIGHT SIDE OF THEIR BODY AND MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THAT A CERTIFIED MECHANIC STATED THAT IT SEEMED AS IF THE ELECTRIC POWER STEERING HAD FAILED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *DT*JB

NHTSA ODI 11386434

TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT SINCE OWNING THE VEHICLE, HE HAD EXPERIENCED VARIOUS OF SAFETY FAILURES. THE CONTACT STATED THAT THE TAILGATE DOOR AND FUEL TANK WOULD OPEN INDEPENDENTLY WHILE PARKED AND NOT IN OPERATION. THE CONTACT ALSO STATED THAT ONE DAY WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY. THE VEHICLE SLIPPED OUT OF PARK, ROLLED DOWN A HILL, AND HIT A TREE IN HIS YARD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES OCCURRED AS A RESULT OF THE FAILURE. THE CONTACT INITIALLY CALLED RON MARHOFER NISSAN(247 HOWE AVE, CUYAHOGA FALLS, OH 44221) WHERE THEY REFERRED HIM TO THE MANUFACTURER. ONCE THE CONTACT CALLED THE MANUFACTURER, THEY INFORMED HIM THAT THEY WOULD SEND AN INVESTIGATOR TO HIS LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE CONTACT THEN TOOK THE VEHICLE TO GRAND BLANC NISSAN(8346 HOLLY RD, GRAND BLANC, MI 48439) WHERE THE INSPECTOR INFORMED HIM THAT THEY FOUND NO DEFECTS WITH THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 37,000.*DT THIS IS CORRESPONDENCE TO NISSAN. NISSAN INSPECTED CAR BUT COULD NOT FIND A PROBLEM NOR DUPLICATE THE OCCURRANCE THEREFORE THEY SAID WAS NOT A PROBLEM WITH VEHICLE AND THEY WOULD DO NOTHING. NISSAN WOULD NOT LET ME WATCH AS THEY INSPECTED VEHICLE NOR WOULD THEY GIVE ME COPY OF THE REPORT. THEY SAID THE REPORT WAS PROPRIETARY. I DISAGREE. I FOUND OUT 34000 OF THIS MODEL WAS RECALLED FOR THIS SAME PROBLEM THE YEAR BEFORE IN 2015. SEE ATTACHMENTS. *JB*JB

NHTSA ODI 11360328

TL* THE CONTACT OWNED A 2016 NISSAN ROGUE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT APPROXIMATELY 35 MPH, SHE ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKES HOWEVER, THE VEHICLE FAILED TO STOP AS SHE REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED A CHEST CONTUSION AND WHIPLASH WHILE THE DRIVER SIDE REAR PASSENGER INJURED HIS KNEE AS WELL AS HITTING HIS HEAD ON THE REAR OF THE DRIVER SIDE SEAT. THE OTHER DRIVER HAD A SPRAINED BACK. ALL PARTIES SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AS THE FRONT END WAS SEVERELY DAMAGED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THEY SAID THEY WOULD BE BACK IN CONTACT IN A FEW DAYS. THE DEALER BOB RICHARDS NISSAN (5590 JEFFERSON DAVIS HWY, BEECH ISLAND, SC 29842) WAS CONTACTED AND ADVISED THE CONTACT OF HIS OPTIONS IF THE VEHICLE WAS DEEMED TOTALED INCLUDING GAP INSURANCE. THE FAILURE MILEAGE WAS 56,000. *DT*JB

NHTSA ODI 11330778

ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB

NHTSA ODI 11317879

ON THE DRIVERS SIDE SEAT, WHEN SEAT WARMER IS ON BOTH LOW OR HIGH SETTING, RIGHT SIDE OF SEAT GETS EXTREMELY HOT. IT HAS BURNED ME SEVERAL TIMES AND NOW MY HUSBAND WAS BURNED WHEN DRIVING THE CAR FOR 10 MIN. I FEEL LIKE THIS IS A FIRE HAZARD.

NHTSA ODI 11311990

ANOTHER VEHICLE IMPROPERLY TURNED LEFT IN FRONT OF ME AS I WAS TRAVELING THROUGH A CITY INTERSECTION CAUSING SEVERE DAMAGE TO THE FRONT OF MY VEHICLE. MY VEHICLE WAS TOTALED. NOT A SINGLE AIRBAG DEPLOYED IN MY VEHICLES. IT APPEARS TWO SENSORS WERE HIT BY THE IMPACT.*DT*JB

NHTSA ODI 11298521

TL* THE CONTACT CALLED ON BEHALF OF HIS PARENTS WHO OWNED A 2016 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT'S FATHER SUFFERED A DIABETIC SEIZURE. AS A RESULT, HE CROSSED OVER THE MEDIAN AND CRASHED INTO A TREE. THE CONTACT STATED THAT NEITHER OF HIS PARENTS WERE WEARING THEIR SEAT BELTS AT THE TIME OF THE CRASH. BOTH PARENTS WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE AND WERE PRONOUNCED DECEASED 36 HOURS LATER. POLICE REPORT NUMBER: 2019-3451 WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE POLICE DEPARTMENT. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS DIAGNOSED OR IF THE EVENT DATA RECORDER WAS INSPECTED. THE CONTACT WAS CONCERNED IF THE VEHICLE HAD AN AUDIBLE CHIME TO REMIND THE OCCUPANTS WHEN THEIR SEAT BELTS WERE NOT SECURED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *DT*DT*DT*JB*JB

NHTSA ODI 11286385

I WAS MAKING A LEFT HAND TURN WHEN ANOTHER DRIVER HIT ME. MY ENTIRE FRONT END IS DESTROYED AND THE AIRBAGS NEVER DEPLOYED. MY HUSBAND AND I BOTH SUFFERED HEAD INJURIES DUE TO THE AIRBAGS NOT DEPLOYING.

NHTSA ODI 11279483

THERE WAS AN ACCIDENT WHERE THE CAR WAS HIT IN THE FRONT LEFT DRIVRS SIDE, DAMAGE FROM THE DOOR ALL THE WAY TO THE FRONT. CAR WAS PUSHED QUITE A FEW FEET INTO ANOTHER CAR. THE AIR BAGS DIDN'T GO OFF. HEAD AND FACE MADE CONTACT WITH THE DRIVERS SIDE WINDOW. THE OTHER CAR INVOLVED DEPLOYED THE AIRBAGS. OUR VEHICLE WAS IN MOTION ON A CITY STREET GOING STRAIGHT. *DT CONSUMER STATED WE RECEIVED WORD ON FRIDAY OCTOBER 11TH THAT THE CAR CANNOT BE FIXED AND IS A TOTAL LOSS. WE BROUGHT IT TO THE WALSER GLASS AND COLLISION IN BLOOMINGTON MINNESOTA. OUR INSURANCE COMPANY, ESURANCE, IS GOING TO SEND THE CAR TO BE HELD AT A SCRAP YARD WHILE THE FINALIZE THE TOTAL LOSS. I AM ATTACHING PHOTOS OF THE ACCIDENT AND THE CAR.*JB

NHTSA ODI 11259028