What 536 owners told NHTSA about the 2016 Nissan Rogue Select

Good evening, I’m not sure if I’m doing this correctly. The reason I’m writing this letter is because my wife was currently driving a Nissan Rogue 2016 SV until we purchased a new car this year. I cannot recall exactly when I started to hear the noise or feel my driver seat on my Nissan Rogue rocking back when accelerating and rocking forward when pressing the brakes normally. I verify my VIN number to see if there a was a recall for my vehicle because I thought Nissan sent an email pertaining to certain Rogues were having seat issues. I took my Nissan Rogue to Bill Seidle’s Nissan in Miami to get my regular maintenance and I ask them to check my driver’s seat. My Rogue had 85,056 when I took it to the dealer on 10/9/2023. The dealer stated the driver seat had excessive play because of the railings. This repair will cost $1,747.57 parts and labor. The price of the seat frame ranges from $1,200.00 to $1,400.00. I do not know what the threshold for a vehicle is to be place under recall list, however I do think, an investigation should start with the 2016 Nissan Rogue. There are blogs regarding the driver’s seat of the Nissan Rogue with the same problem that I have. I did reach out to Nissan customer support however I lost my case number. My concern is what happens if I get rear ended. How much does my weight affects the frame or the railing. Is the railing weak from the manufacturer and as a consumer I have to $1,700.00. [XXX] [XXX] Thank you, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11550076

Follow up from Nissan district regional manager was the same as the Nissan dealership. They refuse to help and have zero issues sending people off onto the road with an unsafe vehicle that can stall or stop at any time. There needs to be another class action lawsuit opened for all of the people who are still experiencing these problems because there are a ton of Nissan Rogue owners who have transmission issues that the dealership refuses to acknowledge and fix.

NHTSA ODI 11549380

I am back at the Nissan dealer to fix a recall but also to express my continued concerns regarding the clunking noise that I keep hearing when I accelerate. A year ago I was told by this same Nissan dealer that it was part of the transmission and there was nothing that they could do for me. Today I requested for it to be looked into again and the report back is they test drove it and hear no noise which is a LIE. I hear it every single time I drive my car and now u am being sent back on the road to drive a car I feel unsafe in. Nissan intentionally ignores you simply because there is no check engine light on despite there being a problem driving the car. They are forcing time to pass on so that the warranty and mileage is past the point of them being accountable to fix the issue. I don’t recommend anyone buying a Nissan rogue because they don’t care whether or not you feel safe.

NHTSA ODI 11549153

Driving home on the highway my car begin to rev high, but lose speed, then again when I went to pass in the passing lane, I pulled over for about 5mins, then proceeded to drive, about 2 mins in it started doing it again, but this time it made noises, and was vibrating/shuddering as if something was in the gears, I pulled over and got roadside assistance which in-turn led to the towing of my car to a safe location. once off the flatbed, I went to park my car, it did all the noises and revving once again, but as I placed it in park there was fast clicking sound and the car rolled back (while in park), I then applied the brakes harder then released again, and it began to roll again... once again I applied the brakes, as well as the parking brake and it remained stationary.

NHTSA ODI 11548678

A transmission issue with my vehicle first occurred on the highway. I purchased the vehicle in 2021 from Carvana who stated all open recalls had been taken care of. When I took the car into the dealership for the transmission issue, Nissan said the recall expired a couple months ago and would not honor the expired class action lawsuit. I'm trying to see what my options are for getting this repair done.

NHTSA ODI 11546786

My car key fob is in perfect working conditions with no defect. I was told by a person my key fob, would ve deactivated if it wasn't repaired. My fob work just fine, and my bigger concern is that my alarm with locking my car is associated with my fob. My safety of car jacking and theft is larger if my fob is deactivated. I dont have a broken fob. So if my car can't lock and it gets stolen, I will sue Nissan, and and will go after those who can't just change or replace the gobs with some thing updated.

NHTSA ODI 11545942

rear view mirror detached

NHTSA ODI 11545830

The contact owns a 2016 Nissan Rogue. The contact stated that the front driver's side seat belt locking mechanism had malfunctioned and was sometimes difficult to lock and unlock. The contact stated that the locking mechanism had become stuck and would not immediately unlock and release on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 140,000.

NHTSA ODI 11543912

When I am driving my 2016 Nissan Rogue the automobile itself with no others in the vehicle starts unlocking and locking the doors automatically.

NHTSA ODI 11543673

While driving on a major highway, my newly licensed 16-year-old son experienced shuddering, jerking (slight at first, but progressively worse) and failure to take off from a traffic light. He turned on the emergency flashing lights to alert other drivers, and he was able to take off about 5 seconds later, but the RPMs raced sporadically and acceleration stopped working. He drifted into a left turn lane and prayed he would make it across two lanes of active traffic without stopping. My independent service center and our closest dealer confirmed diagnosis (transmission replacement needed) and I had to have it towed to the dealer through my insurance company. NO WARNING LAMPS OR MESSAGES APPEARED PRIOR TO THIS INCIDENT. Nissan was unwilling to provide any financial assistance or goodwill toward the necessary transmission replacement, although this is a known defect in CVT transmissions. Their only action has been service bulletins and a settlement for an extra 24,000 miles beyond the original 60,000. I am fortunate my son was not a casualty of this poor craftsmanship, but I guess since no one has died yet, Nissan doesn't have to do the right thing and recall these faulty transmissions. Poor customer service and poor vehicles. This is my fourth Nissan, and two of them have had transmission issues. I will NEVER buy another. My family is too valuable to risk in one of these experiments.

NHTSA ODI 11542952

The warnings shown in the attached picture came on for no reason all at once then after a restart of the engine, they all disappeared except the check engine light. OBDII code reader shows the code P2004, but after clearing the code with the OBDII tool, the check engine light doesn't come back, which should mean the problem P2004 does not exist anymore. The same story has happened several times in the past year.

NHTSA ODI 11542798

AIRBAGS DID NOT DEPLOY IN A VIOLENT CAR ACCIDENT. OTHER VEHICLE'S AIRBAGS DID DEPLOY. I HIT MY HEAD ON THE SIDE WINDOW OR DOOR VERY HARD, AND THE HEAD INJURY WAS FELT INSTANTLY AND ONSITE, I HAD TO GO TO THE ER AND GET A CT SCAN AND HAD A CONCUSSION. A COLLISION COMPANY IS INVESTIGATING THE DAMAGE AND AIRBAGS. AVAILABLE UPON REQUEST IF YOU WANT TO INSPECT THE VEHICLE. THERE WERE AIRBAG LIGHTS THAT CAME ON FOR THE PASSENGER SEAT FROM TIME TO TIME.

NHTSA ODI 11542806

The contact owns a 2016 Nissan Rogue. The contact stated that while operating the vehicle, the air conditioning blower became inoperable, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Also, the front driver's side seat adjustment became inoperable, and the seat could not be re-adjusted back and forth. Additionally, the driver's side and passenger’s side view mirrors could not be adjusted electronically or manually. The vehicle was taken to the local dealer who diagnosed that the electrical connector was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously serviced under NHTSA Campaign Number: 22V024000 (Electrical System) but the vehicle had experienced the failure listed in the recall after the repair was performed. The failure mileage was 70,000.

NHTSA ODI 11542038

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was towed to an independent mechanic, where it was diagnosed with rear differential failure, all-wheel drive failure, and clutch unit failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that she was informed by the warranty company that the part needed to complete the repair was not covered under her warranty. The failure mileage was approximately 76,000.

NHTSA ODI 11541941

The contact owns a 2016 Nissan Rogue. The contact stated that while driving 60 MPH, the RPM fluctuated however, the vehicle failed to respond. The Forward Collision Avoidance, ABS, and the check engine warning lights were illuminated. The vehicle was taken to an independent mechanic and the accessory hood filter and transmission fluid was replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

NHTSA ODI 11539841

On August 12 2023 on a trip to hershey PA my rogue felt like she was barely stuttering. I was passenger at the time, asked the driver if they felt that and if it was the car or the road because it felt almost like vibrations on uneven road. Then the rpm's dropped at highway speed like it needed to downshift, paused just above 2k and popped back up. Minutes later the transmission light came on. It continued to happen on and off on the way home and to the airport the following day. I parked her for a week until could get her to the garage (she moved less than 20 miles in that week). Taking her to winchester, the stutter became more "vibrant" and distinct happening no less than 12 times in 35 miles. I've never had issues previous to Aug 12. The shop said transmission failure. When I brought up the history of cvt issues and asked for additional warranty on the repair (beyond the 12 mos they quoted) . Obviously this is a known issue, the dealer makinge feel as if they are trying to ignore it is frustrating.

NHTSA ODI 11539648

During highway driving speeds vehicle will suddenly lose power and slow down. Pressing accelerator pedal increases RPM but not the speed. With cruise control engaged vehicle will suddenly and abruptly slow down with RPMs climbing to 4000. I fear that I will be hit from behind because of suddenly slowing down. Also unable to pass vehicles due to loss of power.

NHTSA ODI 11539265

Problem with transmission- sluggish when accelerating Very unsafe to drive I obtained diagnostic test from Simba Automotive- code: p1564-p0841-p17f0 At first there was no warning but after a few more drives warning engine light appeared on dashboard. Recommendation is to replace the transmission- cost around 7500 USD

NHTSA ODI 11538254

Driving on Highway 65-68 MPH, RPMs rose drastically (4-5 RPMS) and gas pedal did not operate. Slowed to side of road, shut car off. Waited on side of road approximately 3-4 minutes restarted car and drove to home. Immediately made appointment at Bradenton Nissan on February 11, 2022 stating to the Service Dept. what had happened. They claimed "Transmission did not duplicate problem no problem=no found; no code related to CVT". On August 1, 2023 same thing happened on highway travelling approx. 67 MPH, went to change lanes and car would not operate; RPMs flew to 5-6. Pulled to traffic light stopped engine and started again; drove home. August 2, 2023 took to Bradenton Nissan where they stated it was a transmission problem. Why was this not fixed in February of 2022? It was a major safety issue at that time.

NHTSA ODI 11536459

Air conditioner and fan shuts off when driving long distance (50 - 100 miles) then comes back on intermittent.

NHTSA ODI 11535329

The contact owns a 2016 Nissan Rogue. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle failed to accelerate and started to jerk and hesitate. The contact stated that the RPM raised quickly, and the speedometer failed to operate as needed. The contact stated that the check engine warning light was illuminated. The contact parked at a nearby gas station for an hour before continuing to drive to her destination however, the failure persisted. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with needing the transmission to be replaced. The mechanic provided an oil change on the vehicle. The vehicle was not repaired and continued to experience the failure. The contact had another independent mechanic to inspect the vehicle at the residence and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 131,000.

NHTSA ODI 11534734

On July 14th of this year, I was driving my vehicle on the highway when it abruptly accelerated without me changing my pressure on the gas pedal. The check engine light then turned on, which prompted me to have my car inspected as soon as I could. I did not have an appointment until July 20th and was unable to use my vehicle until then. On inspection, I was informed it was due to an issue with the transmission, but was also told this was a known issue with the 2016 Nissan Rogues. There was a class action lawsuit filed with these vehicles regarding their transmission as they exhibit a delay that’s typically accompanied by the engine revving while the driver depresses the gas pedal with “little to no increase in speed". According to the suit, other Nissan Rogue drivers have also experienced and reported stalling, jerking, lurching, juddering, hesitation and/or shaking while driving their vehicles, as well as premature transmission failure. The apparent CVT defect has been documented to occur without warning while a vehicle is being operated normally. This puts other drivers, as well as myself, in danger as this becomes an unreasonable safety hazard. I am aware that Nissan had accepted responsibility to repair these vehicles for this problem because of the inherent problems and widespread failure. It is also my understanding that the window to get these repairs ended on December 9th, 2022, and I purchased the vehicle 1 week later, unknowing and unwitting of these issues. I feel that Nissan is still responsible to fix their defective vehicle and I am asking that this repair be completed under the same terms as what was offered during their repair campaign. They are still responsible to make this right for the safety of the users of their product, as well as other drivers around them.

NHTSA ODI 11534052

The contact owns a 2016 Nissan Rogue. The contact stated while driving 40 MPH and depressing the brake pedal, the front driver’s side seat moved forward independently. The contact attempted to adjust the seat however, the seat failed to remain in place. The vehicle was taken to the dealer and the contact was informed that the weld of the seat had fractured and needed to be re-welded. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 92,000.

NHTSA ODI 11532828

My transmission acted up at 98000 miles got the car at 50094 I’m at a huge safety risk where I can get into a accident Nissan did not make me aware at 84,000 miles I had a CVT extension so they want me to come out of pocket vehicle has not been expected by the manufacturer

NHTSA ODI 11531161

The driver door lock actuator locked into place and results in not letting the door close properly. According to research this is a known issue for several nissan models. There are no warning signs. Confirmed with dealership.

NHTSA ODI 11528875