Home · 2016 Mitsubishi Outlander Mhev · Complaints

What 167 owners told NHTSA about the 2016 Mitsubishi Outlander Mhev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (167)Crash / fire / injury (10)Transmission & drivetrain (68)Engine (27)Brakes (19)Electrical system (16)Body & structure (14)Lights (13)Speed control (13)Airbags (9)Latches & locks (8)Steering (8)

3 of 167 complaints match · Electrical system · crash/fire/injury only · clear filters

Jun 4, 2023Electrical systemAirbagsSeat beltsCrash1 injury

I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and insurance company and both said that the airbags should have gone off and the seatbelts should have locked based on the amount of damage to the SUV. I also took this SUV into the Mitsubishi dealership for all services/maintenance and nothing ever came up about any issues.

NHTSA ODI 11525307

Jan 30, 2020Electrical systemEngineFire

ON SEPTEMBER 2019 AROUND 10:45 PM, MITSUBISHI OUTLANDER SPORT 2016 WAS THE CAUSE OF GARAGE FIRE AT MY HOUSE. THE FIRE STARTED IN THE ENGINE /BATTERY AREA AFTER I HAD TRIED TO GIVE A JUMP START A DAY BEFORE BUT THE CAR DID NOT START. FIRE WAS MOSTLY CONTAINED UNDER THE HOOD. SINCE 2016, THE CAR WAS MOSTLY GARAGED AND SPARINGLY DRIVEN AND HAD VERY VERY LOW MILES NOT ENOUGH TO GET FIRST SERVICE IF I RECALL CORRECTLY. THE INTERIOR STILL SMELLS FRESH CAR. I HAD REGISTERED THE CAR WITH DMV AS NON OPERATIVE STATUS AND DID NOT RENEW MY INSURANCE AS I WAS NOT DRIVING THE VEHICLE FOR QUITE SOME TIME. EVEN WHEN I DROVE COUPLE OF TIME, MITSUBISHI SMELLED LIKE ROTTEN EGGS ESPECIALLY WHEN I WOULD START OR PARK AFTER A SHORT DRIVE. I ASKED THE LOCAL DEALER AND WAS NOT TOLD TO IGNORE IT. I HAVE FEW DOCUMENTS FROM DMV, INSURANCE AND PHOTOS THAT I WILL ATTACH. I NEED TO BE TOTALLY REIMBURSED FOR THE PRICE OF THE CAR. I DO HAVE FEW LOAN PAYMENT RECEIPTS , IF NEEDED TO PROVE. AFTER THE FIRE, NEITHER HOME NOR AUTO INSURANCE WILL COVER THE DAMAGE OF THE CAR. THE BURNT CAR IS SITTING IN MY DRIVEWAY. PLEASE HELP ASAP.

NHTSA ODI 11302972

Nov 26, 2018BrakesElectrical systemEngineCrash1 injury

TL* THE CONTACT OWNED A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE CHECK ENGINE, ABS, AND TEMPERATURE WARNING INDICATORS ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL TO SLOW THE DOWN, THE VEHICLE FAILED TO STOP AND CRASHED INTO A CEMENT BARRIER. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V609000 (ELECTRICAL SYSTEM). THE CONTACT CALLED DON JACKSON CHRYSLER DODGE JEEP RAM AT (770) 969-7259 (LOCATED AT 3950 JONESBORO RD, UNION CITY, GA 30291) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11154074

Working with the data? Download all 167 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mitsubishi Outlander Mhev verdict →