Home · 2016 Mitsubishi Outlander Mhev · Complaints

What 167 owners told NHTSA about the 2016 Mitsubishi Outlander Mhev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (167)Crash / fire / injury (10)Transmission & drivetrain (68)Engine (27)Brakes (19)Electrical system (16)Body & structure (14)Lights (13)Speed control (13)Airbags (9)Latches & locks (8)Steering (8)

6 of 167 complaints match · Airbags · crash/fire/injury only · clear filters

Jun 4, 2023Electrical systemAirbagsSeat beltsCrash1 injury

I have had multiple issues with this SUV. The main issue I am writing this for is because the car was hit stopped at a red light by another car going over 40 mph. The car rolled back then slammed into my car again going just as fast. The airbags did not deploy and the seatbelts did not lock. The impact actually broke the seats the passenger and I were sitting in. There were extensive injuries that happened because of this. The SUV was deemed a total loss because of the extensive damage done to the car. There were no warning messages, no recalls, etc. The SUV was inspected by a mechanic and insurance company and both said that the airbags should have gone off and the seatbelts should have locked based on the amount of damage to the SUV. I also took this SUV into the Mitsubishi dealership for all services/maintenance and nothing ever came up about any issues.

NHTSA ODI 11525307

Mar 5, 2020AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN THE VEHICLE WAS UNEXPECTEDLY HIT BY ANOTHER VEHICLE TRAVELING AT APPROXIMATELY 35 MPH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT STATED SHE WAS SEEN IN THE EMERGENCY ROOM FOR A CT SCAN AND SOFT TISSUE INJURY. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A TOW LOT AND THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11316315

Jul 18, 2019AirbagsSpeed controlCrash

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED WHEN DRIVING AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FAILED TO RELEASE. THE CONTACT STATED SHE DEPRESSED THE BRAKE PEDAL BUT FAILED TO STOP THE VEHICLE CAUSING IT TO CRASH INTO A PARKED VEHICLE. THE CONTACT STATED NO WARNING LIGHTS ILLUMINATED BEFORE THE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11233210

Mar 21, 2019AirbagsCrash

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE DRIVING 55 MPH, THE CONTACT CRASHED INTO AN ANIMAL ON THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 139,000.

NHTSA ODI 11190527

Jul 18, 2018SteeringAirbagsCrash1 injury

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING 5 MPH AND MAKING A TURN, THE STEERING WHEEL JERKED AND THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE FACE AND RIBS. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (ARNIE BAUER BUICK GMC CADILLAC, 5525 MILLER CIRCLE DRIVE, MATTESON, IL 60433), BUT WAS NOT DIAGNOSED. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTO BODY REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11112196

Feb 2, 2018AirbagsCrash2 injuries

COLLISION GOING 40 MPH HIT A STOPPED VEHICLE. WHOLE FRONT END BUCKLED LEAVING OVER 7G IN DAMAGE. AIR BAGS DID NOT DEPLOY

NHTSA ODI 11066677

Working with the data? Download all 167 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mitsubishi Outlander Mhev verdict →