What 167 owners told NHTSA about the 2016 Mitsubishi Outlander Mhev

While driving on the highway the vehicle started jumping RPM and jerking violently. The RPM would rise and then dramatically fall with a clunking sound coming from CVT transmission. Problem persisted at slower speed with slightly less severity. After tech review, it was determined CVT belt was slipping and transmission prematurely failed at 42k miles. Being the second owner, vehicle is out of warranty and I was quoted $8k for a new CVT.

NHTSA ODI 11483311

Failure to accelerate and causing safety issues at 59000 miles. Would be under warranty, but not covered since I am 2nd owner. This same issue recalled in other 2016 Mitsubishi Outlanders but this vin not showing up, but is same issue and mechanics all know it's faulty CVT and they want $9000 to repair but know it's faulty..I need help.

NHTSA ODI 11478691

I have a 2016 Mitsubishi Outlander Sport that was purchased in 2020 with 42 thousand miles on it. While I was on the highway I started experiencing acceleration hesitation and my car gave a message saying transmission service needed. I took my car to several mechanics that said my transmission is slipping and getting ready to die. They mentioned CVT issue. I contacted Mitsubishi but they told me according to my VIN my car is not under a recall. However, my mechanics informed me along with several reports that 2015-2016 outlander sports and certain model Lancers were recalled due to acceleration hesitation. When I asked what that meant in plain English I was told my transmission is bad and that’s what causes acceleration hesitation. Then Mitsubishi told me that my car would have to have been manufactured within a certain year in order for the recall to be valid for my vehicle. I was never informed of a recall and didn’t know something was wrong until I was in the middle of the highway with my son in the car. We could have been killed. The transmission in these vehicles are no good and I don’t care about a VIN my vehicle is the year make and model that was recalled. A manufacturing issue is not my issue. I want my vehicle properly repaired. It’s practically new. I have also reached out to my attorney.

NHTSA ODI 11475994

The contact owns a 2016 Mitsubishi Outlander. The contact stated while driving approximately 40 MPH, the vehicle began to shake and the contact felt a shuddering in the steering wheel. The contact began to feel a loss of power and depressed the accelerator pedal however, the vehicle did not respond. The contact stated no warning light was illuminated. The contact drove the vehicle to an independent mechanic where the vehicle was diagnosed and the mechanic retrieved DTC: P084A. The mechanic determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

NHTSA ODI 11474566

The Secret To Easily Protecting Your Gutters Here's The Secret To Automatically Protect Your Gutters Without Hassle: Innovative Gutter Guards! Let us protect your Stacey Dodier 1 message In 2019 I purchased a 2016 Mitsubishi Outlander from Mitsubishi dealership in Lagrange, Ga. I was assured that the vehicle was safe and reliable. As a precaution I purchased an extended power train warranty for $2,325. After my purchase the dealership sent emails reminding me to complete basic services such as oil change and tire rotation without any mention of transmission fluid exchange. Fast forward to January 2022 I was riding on the interstate and the transmission light flashed quickly. The vehicle stalled on the highway and I barely had time pull over and avoid being hit by other drivers. At that moment I knew something was terribly wrong with my vehicle. I had the car towed to Heritage Mitsubishi in Morrow, Ga. Around January 25th a service advisor from the Heritage Dealership informed me that the 2016 Mitsubishi Outlander that I owe almost $16,000 on needs a new transmission which would in total cost $8800. I was totally shocked and when I asked why the advisor said that the CVT transmission is expensive and the person who sold you the car should have told you to change transmission fluid every 30,000 miles. I was in shock because I had never worried about transmission issues with any other vehicles. As of now the engine light is on and I still don't feel Safe driving this vehicle

NHTSA ODI 11455238

When driving my 2016 Mitsubishi Outlander SE down the highway last week my car began to make a shudder like feeling when I stepped on the gas. When attempting to accelerate my car my RPMs jumped and then dropped significantly making the car shake and not accelerate and instead the speed declined. I was on the highway driving and feel very fortunate that no one was behind me when my car jerked causing them to possibly rear end me and I am glad that my car did not jolt forward hitting the person in-front of me but it was a very real possibility. My car is around 98,000 miles and has had every oil change and maintenance it has needed on time and I am the second owner of this car. No check engine light or anything came on while my car was practically breaking down on the highway and there was no warning. The next day the check engine light came on for about 10 mins and then cleared itself even though the car was continuing to shake and drop and rev RPMS. I took my car to an automotive place and they told me I would need to have a new transmission put in the car and he thought I had very low miles to be having this issue and because the engine light was no longer on he test drove the car and confirmed and ran the error code in the history. After some research I noticed that there was a recall in 2016 for the transmission of my car 16v563000 stating that there is a delay in the transmission and the consequence could cause a crash and to fix the problem "software needed to be upgraded" I asked North America Mitsubishi for a report of the specific work done to the transmission to provide to my mechanic. They stated they cant do that and I don't need it and can get my transmission done at Mitsubishi where they can see the previous work done for the recall. There is a technical service bulletin for this issue its so common, I am 1 year over the 5 yr warranty and they say I have to pay for a new transmission. I was told theres no recall and nothing they can do.

NHTSA ODI 11449901

The contact's son owns a 2016 Mitsubishi Outlander. The contact stated that while driving at undisclosed speeds, the vehicle hesitated while attempting to accelerate. The contact stated that the vehicle stalled without warning. The vehicle was taken to an independent mechanic who informed the contact that the transmission module needed to be replaced. The vehicle was towed to a local dealer but was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 16V563000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The approximate failure mileage was 90,000.

NHTSA ODI 11442424

Engine rev'd high and low without affecting speed of vehicle. Vehicle lost acceleration and came to a stop. Restarting the vehicle allowed some movement but the problem persisted. Dealership checking the vehicle said the transmission needed to be replaced at a cost of $9,700.

NHTSA ODI 11437553

My 2016 outlander started having a burning plastic smell. I made a trip back home and thankfully made it safely because I started having issues with accelerating. I would push the gas gently and barely go but my car would Rev up to 4-5 rpms. I could put my foot to the floor and it wouldn't speed up at all. After checking the transmission fluid and seeing it was on the lower side we added a little more in hopes it would help but it did not. I was low on gas after my trip so I drove to the closet store so it wouldn't be sitting with no gas and At this point the transmission service required warning came up. It started revving up even worse with the slightest touch of the gas and I could barley get it to back out of a spot or take off from a stop sign. We were trying to get it to a neutral location that we knew it would be safe and while drinking it there it started jumping and the check engine light came on. I had it towed to a repair shop who verified it is a transmission issue but said they recommend a dealer fix only. My car is a 2016, had 1 previous owner and only has 58347 miles on it.

NHTSA ODI 11436342

The contact owns a 2016 Mitsubishi Outlander. The contact stated while she was at a stoplight, the accelerator pedal was depressed but the vehicle would not shift from first gear. The warning message "Transmission Requires Service." appeared on the instrument panel. The contact stated she continued to depress the accelerator pedal until the vehicle switched gears. The contact stated she was able to drive the vehicle, however, the failure reoccurred while at a stop light. The dealer was notified of the failure and informed the contact to take the vehicle in to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 100,000.

NHTSA ODI 11434982

Failure to accelerate when engaging gas pedal. Exact same issue that the 2016 mitsubishi sport recalls are having with thr cvt transmissions. The 2016 Outlander that we have also has a cvt transmission and is experiencing the same delay issues as previous cvt transmission recalls. We were almost in a wreck, with our children in the vehicle after making a turn onto a busy highway and then were unable to accelerate to get out of the way. The vehicle thinks the transmission is in neutral while it is in drive.

NHTSA ODI 11430197

The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated that while driving approximately 75 MPH, the service transmission warning light illuminated. The failure caused the gear to downshift inadvertently from 4th gear to 1st gear within seconds. The contact managed to pull over to attempt to regain control however, the transmission failed intermittently. The contact took the vehicle to the dealer who diagnosed that the vehicle needed valve body replacement. The vehicle was repaired however, the failure persisted. The manufacturer was made aware of the failure and stated that due to the vehicle not being included under recall, and the warranty was expired, they were unable to assist. The approximate failure mileage was 119,000.

NHTSA ODI 11429237

Vehicle exhibits a shudder/surge condition (engine flare, lack of acceleration, and/or car shake) possibly caused by poor reaction of the hydraulic pressure circuit. The CVT belt slips repeatedly when accelerating, causing a warning light to turn on with DTC P084A. The vehicle exhibits exactly the conditions described in TSB-20-23-001 and is explicitly included in the affected vehicles section the bulletin (2015-2020 Outlander Sport with 2.0L Engine with CVT transmission). The conditions were confirmed using Diagnostic Procedure 2 on TSB-20-23-001 by certified mechanic at Meineke Car Care Center (Lexington, SC). However, VIN was not included in the recall as confirmed by MMNA service representatives. The scope of TSB-20-23-001 does not sufficiently cover all vehicles affected by the recall condition, as Mitsubishi excluded some vehicles for undisclosed reasons. Because Mitsubishi had previously failed to trace and identify all affected vehicles in its initial recall for this unsafe condition in TSB-17-23-002, it is possible or likely that Mitsubishi failed to trace or identify all affected vehicles in TSB-20-23-001. The scope should be expanded to all vehicles with CVT transmissions in the model years listed in the bulletin, without exception.

NHTSA ODI 11429026

The contact owns a 2016 Mitsubishi Outlander Sport. The contact stated while driving 35 mph, the transmission warning light illuminated on the instrument panel. The contact also stated that while at a complete stop, a slight hesitation would occur upon depression of the accelerator pedal. The contact had taken the vehicle to an independent mechanic and the mechanic discovered a defect in the transmission solenoid valve. The dealer was contact about the failure and offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 41,122.

NHTSA ODI 11428064

The contact owns a 2016 Mitsubishi Outlander. The contact stated her daughter was driving 50 mph and became aware that the RPM gauge was fluctuating. The contact stated that the vehicle started shuddering and shaking, then stalled. There was no warning light illuminated. The driver waited a few minutes and then was able to restart the vehicle and continued to drive however, the failure persisted. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission failed the pressure test and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

NHTSA ODI 11427234

Wife was driving home from work in the 2016 Outlander Sport and just before exiting onto the exit ramp vehicle began to rev up and then wind down and wouldn't accelerate anymore. Had it towed to the dealership. They checked it out and the transmission CVT is shot. Mind you this vehicle has only 118,000 and is only 5 yrs. old and with regular maintenance on it. The dealership just quoted me price to fix it would be $10,000. We still owe about $3500 left on payments. We don't have $10,000 to shell out for another transmission. Did some digging and seems like a lot of people are having the same problem with this transmission. This should be fixed for free and needs to be recalled. Someone is gonna be hurt seriously or killed because of this.

NHTSA ODI 11424014

VEHICLE HAS BEGUN TO SHOW ISSUES WITH TRANSMISSION. BLINKING D LIGHT AS WELL AS TRANSMISSION LIGHT

NHTSA ODI 11399748

I WAS DRIVING ON THE FREEWAY, AND SUDDENLY MY CAR BEGAN TO JERK, AS IF IT WAS HICCUPING, AND REFUSED TO ACCELERATE FOR A NUMBER SECONDS. IT LABORED TO MAKE IT HOME. IT WAS DANGEROUS BECAUSE IT WOULD ACCELERATE AND THEN JERK CAUSING TRAFFICS TO ABRUPTLY HALT WITHOUT WARNING, BY THE TIME I GOT HOME IT WAS STUCK ON 1ST GEAR, AND NOW WON'T EVEN REVERSE. MY CAR IS NOT DRIVE ABLE . SOMETHING IS WRONG WITH THE TRANSMISSION IT THRU A TRANSMISSION CODE. I THINK IT MIGHT BE A RECALL ASSOCIATED WITH THIS. I BELIEVE THE CONSTANT VELOCITY TRANSMISSIONS ARE RECALLED, MY VEHICLE HAS A CVT.

NHTSA ODI 11373554

I HAVE A 2016 MITSUBISHI OUTLANDER WITH A 2.4L ENGINE AND THE JATCO CVT TRANSMISSION AND ONLY 75,000 MILES. THE TRANSMISSION STARTED SHIFTING ERRATICALLY AND SHUDDERING WHEN GOING CERTAIN MPH RANGES TYPICALLY BETWEEN 45 AND 60 MPH. ADDITIONALLY, THE VEHICLE HESITATES TO GO WHEN THE ACCELERATOR IS PRESSED. FROM A STOP, IT TAKES 5 SECONDS FOR THE VEHICLE TO GO ONCE IT IS PUT IN DRIVE. I HAVE A TROUBLE CODE ON MY OBD OF P084A. THIS HAS BEEN DANGEROUS TO MY FAMILY ON MULTIPLE OCCASIONS WHEN ATTEMPTING TO PASS A CAR ON THE ROAD AND THE VEHICLE DOES NOT ACCELERATE IMMEDIATELY. MY WIFE ALSO GOT STUCK IN THE MIDDLE OF AN ITERSECTION BECAUSE THE VEHICLE HESITATED FOR AROUND 5 SECONDS BEFORE ACCELERATING. MITSUBISHI HAS A SERVICE BULLETIN FOR THIS VEHICLE, NUMBER TSB-17-23-002 THAT COVERS EXACTLY WHAT IS HAPPENING IN MY VEHICLE AND EVEN HAS AN ECU REPROGRAM THAT WILL PREVENT THE PROBLEM FROM HAPPENING IN THE FUTURE. THE PROBLEM IS A SERVICE BULLETIN DOES NOT COVER THE COSTS OF AFFECTED VEHICLES OUT OF WARRANTY. THIS IS A DANGEROUS AND COMMON DEFECT WITH THIS VEHICLE AND TRANSMISSION AND MITSUBISHI IT NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT OR KILLED. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2017/MC-10109105-9999.PDF

NHTSA ODI 11364710

TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE PROPERLY AS THE GEAR BECAME DIFFICULT TO CHANGE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HERTRICH BUICK GMC (26953 SUSSEX HWY, SEAFORD, DE 19973) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE IS NOT DRIVABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V563000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE BY THE DEALER. THE FAILURE MILEAGE 90,000.

NHTSA ODI 11364371

VEHICLE HESITATES WHEN TRYING TO ACCELERATE. LOSS OF POWER AND DELAY.. LIGHTS INSIDE ON ON DASH FLICKER AND HEADLIGHTS FLICKER AND DIM IN AND OUT. I DO NOT HAVE ANY PHOTOS. THIS HAS BEEN HAPPENING FOR ABOUT A YEAR.

NHTSA ODI 11343517

VEHICLE HESITATES DURING ACCELERATION. I HAVE HARD TIMES TO MANAGE THE PROPER SPEED. IT SHAKES AND JERKS INSTEAD. DOESN'T ACCELERATE SMOOTHLY. I TOOK MY CAR TO THE LOCAL DILLER TO CHECK FOR SOME RECALLS. THEY SAID THERE IS NO RECALL FOR MY CAR. AND WARRANTY IS EXPIRED SINCE MY CAR HAVE 106 MILES ON IT. I HAVE TO PAY FOR CHECKING AND FIXING. BUT I CAN'T AFFORD TO PAY THE EXPENSES

NHTSA ODI 11342934

WHEN DRIVING YOU FEEL THAT SUDDENLY THE VEHICLE STARTS JERKING, AND WHEN GOING ON AN UPHILL THE VEHICLE LOOSES POWER, SLOWS DOWN AND MAY EVEN STOP COMPLETELY. THIS IS VERY DANGEROUS SPECIALLY IF YOU DRIVING IN THE MIDDLE OF THE FREEWAY; THE CARS BEHIND YOU CAN HIT YOU AT FULL SPEED WHICH IN WORST CASE IT COULD BE FATAL. IT STARTED HAPPENING WHEN MY CAR HAD ABOUT 110K MILES AND WHEN I TOOK IT TO THE DEALER THEY TOLD ME IT WAS NOT COVERED UNDER THE WARRANTY DUE TO THE MILEAGE AND THEY GAVE ME AN ESTIMATE OF ABOUT $8,000 TO REPLACE THE TRANSMISSION. *TR

NHTSA ODI 11323799

WHILE COMMUTING ON THE HIGHWAY (~60MPH) MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT SHIFT BACK TO NORMAL GEARS FOR HIGH SPEEDS (RPM GAUGE WAS SPORADIC, SHUTTERING AND JUMPY). I WAS ABLE TO MAKE IT TO A TRANSMISSION SHOP (CVT SPECIALIST) DRIVING 10 MILES PER HOUR. I WAS TOLD THAT THE TRANSMISSION WAS SHOT AND I NEEDED TO REPLACE IT (COST WAS 2,527.98) AFTER THE CVT WAS REPLACED, ROUGHLY ABOUT 45 MINUTES WHILE DRIVING , THE CAR IT STARTED DISPLAYING THE SAME SYMPTOMS. I RETURNED THE CAR BACK TO THE TRANSMISSION SHOP AND THEY SAID THE DEALERSHIP NEEDED TO DO SOME UPGRADES TO THE TRANSMISSIONS COMPUTER. AFTER THE UPDATES, DRIVING WAS NORMAL IN TILL ABOUT 1 WEEK LATER THE CVT SERVICE LIGHT TURNED ON AGAIN AND STARTED SHUTTERING... SO I TRADED IN THE CAR. THIS CARS TRANSMISSION HAS BEEN A NIGHTMARE AND MONEY PIT COSTING ME AND MY FAMILY THOUSANDS OF DOLLARS. CAR WAS ONLY AT 65K MILES WITH PROPER ROUTINE MAINTENANCE AND NO RECALLS WERE LISTED FOR MY VEHICLE. *TR

NHTSA ODI 11321066

THIS VEHICLE AS WELL AS SEVERAL OTHER MANUFACTURERS ARE USING JATCO CVT TRANSMISSIONS WHICH IS DESIGNED WITH A METAL BELT ROLLING ACROSS 2 OPPOSING SIZE PULLEYS IN THE TRANSMISSION TO MAKE TRANSMISSION SHIFTING SMOOTHER AND FASTER. THE PROBLEM WITH THIS TYPE OF TECHNOLOGY IS THAT OVER A PERIOD OF TIME, THE BELT AND THE PULLEY START TO GRIND AGAINST EACH OTHER AND REDUCE THE SIZE OF EACH AND CAUSE SLIPPING OF THE TRANSMISSION. METAL SHAVINGS BEGIN TO APPEAR IN THE TRANSMISSION PAN SHOWING THE WEAR. THE DESIGN ALSO MANDATES THAT THE VEHICLE OWNER CHANGE THE FLUID AND FILTER EVERY 30,000 MILES AT THE COST OF $200 TO $300 OUT OF THE OWNERS POCKET. WHEN THIS TRANSMISSION STARTS PRODUCING METAL SHAVINGS IN THE BOTTOM OF THE TRANSMISSION PAN, SUCH AS IT HAS IN MY VEHICLE, WHICH ONLY HAS 103,000 MILES AND THE VEHICLE IS ONLY 4 YEARS OLD, REPLACING THE TRANSMISSION IS THE ONLY OPTION. THE DEALERSHIP COSTS $9,400 AND A COUPLE OF TRANSMISSION SHOPS HAVE QUOTED $7,400. THIS TECHNOLOGY COSTS THE CONSUMER MORE TO NOT ONLY OPERATE BUT ALSO DEVALUES THE PRICE OF THEIR VEHICLE IN A SHORT SPAN OF TIME. MOST TRANSMISSION EXPERTS ESTIMATE AND HAVE EXPERIENCED TROUBLE WITH THIS TRANSMISSION TO LAST NO MORE THAN 3 TO 5 YEARS BEFORE IT MUST BE REPLACED. I HAVE TAKEN THIS VEHICLE TO THE MITSUBISHI DEALERSHIP AND TO A TRANSMISSION SHOP FOR A 2ND OPINION ABOUT THE SLIPPING. THE TRANSMISSION ONLY SLIPS WHEN THE VEHICLE IS FIRST ENGAGED INTO GEAR. AFTER A 2 SECOND HESITATION, THE VEHICLE DRIVES WITHOUT ANY ISSUES. I HAVE CONTACTED THE BBB, THE LOUISIANA ATTORNEY GENERAL, MITSUBISHI'S US HEADQUARTERS, SEVERAL ATTORNEYS, WHO WON'T REPRESENT ME BECAUSE NOBODY HAS GOTTEN INJURED, AND I HAVE CONTACTED THE MANUFACTURER OF THE TRANSMISSION (JATCO USA, INC}. MITSUBISHI AND THE DEALERSHIP WON'T RESEARCH WHY THIS TRANSMISSION IS FAILING AT THE LOW MILEAGE.

NHTSA ODI 11306591