What 16 owners told NHTSA about the 2016 Mini Jcw Countryman

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NHTSA ODI 11691328

This complaint concerns my 2016 Mini Cooper Countryman S, All-Wheel Drive. About four months ago, I began experiencing wobbling and noise when making turns at low speed. I took the vehicle to multiple repair shops for diagnosis. The first shop recommended replacing the clutch pack assembly ($2,626 + tax). The second shop suggested replacing the transfer case (~$2,928 + tax). Based on that, I purchased a used transfer case ($407) and had a third shop install it ($580), but the issue persisted. I then went to a fourth shop, which again insisted it was a transfer case problem. However, since my vehicle is relatively new with low mileage, they recommended reinstalling the original transfer case. After doing so, I noticed only minor improvement, and soon the same wobbling and noise returned. So far, I have spent the following on unsuccessful repairs: $108 diagnostic fee $407 for a compatible used transfer case (purchased from eBay) $580 for the installation of the used transfer case $1,058 to replace the rear differential fluid and reinstall the original transfer case This totals $2,153 in expenses, yet the wobbling and noise issue remains unresolved.

NHTSA ODI 11685980

OUR 2016 MINI COOPER JCW WAS INVOLVED IN AN ACCIDENT, WHERE IT FAILED TO STOP, AND, IN FACT SEEMED TO ACCELERATE. A PREVIOUS VERSION WE OWNED DID THE SAME THING, SEVERAL YEARS AGO. A FEW DAYS AFTER THIS ACCIDENT, AN ARTICLE APPEARED IN THE NATIONAL MEDIA, DESCRIBING A SIMILAR ACCIDENT IN NEW YORK. IN THAT INSTANCE, THE CAR STRUCK WAS BEING DRIVEN BY THE ACTOR [XXX] , WHICH WAS WHY IT RECEIVED SO MUCH NATIONAL ATTENTION. OUR VEHICLE SUFFERED $7000 IN DAMAGE. NO AIR BAG DEPLOYED, AND IT WAS MOVING AT LESS THAN 5 MILES AN HOUR. WE HAVE HAD MULTIPLE INCIDENTS OF FEET GETTING CAUGHT IN THE PEDALS (WE HAVE A MANUAL TRANSMISSION). HAVING HAD TWO SIMILAR ACCIDENTS, I HAVE CONCLUDED THERE IS EITHER A PROBLEM WITH THE FOOT PEDAL LOCATIONS, OR A PROPENSITY FOR UNCOMMANDED ACCELERATION. BECAUSE SO FEW OF THESE MINI JCW PERFORMANCE MODELS ARE SOLD, IT?S POSSIBLE THAT THE DATABASE IS INSUFFICIENT TO CAUSE NOTICE. I AM OVER 70, BUT REGULARLY DRIVE A LAMBORGHINI (MY THIRD). MY REFLEXES ARE GOOD, AND I AM AN EXPERIENCED DRIVER OF SPECIALIZED VEHICLES. I KNOW HOW TO STOP A CAR AT 5 MPH, AND IN THIS CASE, I WAS AWARE OF THE POTENTIAL PROBLEM. WE KEEP THIS CAR AT OUR FLORIDA HOME, AND IT IS ONLY DRIVEN A FEW THOUSAND MILES A YEAR. THE COINCIDENCE OF THESE EVENTS IS COMPELLING. I ENCOURAGE YOU LOOK INTO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10916318