What 24 owners told NHTSA about the 2016 Mini Cooper S Countryman All4

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NHTSA ODI 11691328

This complaint concerns my 2016 Mini Cooper Countryman S, All-Wheel Drive. About four months ago, I began experiencing wobbling and noise when making turns at low speed. I took the vehicle to multiple repair shops for diagnosis. The first shop recommended replacing the clutch pack assembly ($2,626 + tax). The second shop suggested replacing the transfer case (~$2,928 + tax). Based on that, I purchased a used transfer case ($407) and had a third shop install it ($580), but the issue persisted. I then went to a fourth shop, which again insisted it was a transfer case problem. However, since my vehicle is relatively new with low mileage, they recommended reinstalling the original transfer case. After doing so, I noticed only minor improvement, and soon the same wobbling and noise returned. So far, I have spent the following on unsuccessful repairs: $108 diagnostic fee $407 for a compatible used transfer case (purchased from eBay) $580 for the installation of the used transfer case $1,058 to replace the rear differential fluid and reinstall the original transfer case This totals $2,153 in expenses, yet the wobbling and noise issue remains unresolved.

NHTSA ODI 11685980

TL* THE CONTACT OWNS A 2016 MINI COOPER S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON A HILL OF A DRIVEWAY, FIFTEEN MINUTES LATER THE VEHICLE SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED THROUGH THE CONTACT'S GARAGE DOOR. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE VEHICLE WAS PARKED WITH THE EMERGENCY BRAKE APPLIED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11245046