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What 18 owners told NHTSA about the 2016 Mini Cooper Countryman

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (18)Crash / fire / injury (5)Electrical system (6)Engine (6)Airbags (4)Body & structure (2)Seat belts (2)Steering (2)Transmission & drivetrain (2)Fuel system (1)Lights (1)

2 of 18 complaints match · Steering · clear filters

Oct 4, 2025SteeringTransmission & drivetrainBody & structure

Nada

NHTSA ODI 11691328

Mar 2, 2021Steering

WENT TO GAS UP MY 2016 MINI COOPER COUNTRYMAN ALL4 S, AFTER GASSING I STARTED THE CAR AND STARTED PULLING AWAY FROM GAS PUMP STATION WHEN SUDDENLY I FELT THE STEERING WHEEL WAS HARD AND HEAVY TO STEER THEN THERE'S WARNING LIGHT ON DASHBOARD SAYING STEERING WHEEL ASSISTANCE MALFUNCTION. I PULLED OVER TO NEXT PARKING SPOT AND TRIED TURNING ENGINE OFF AND ON AND STEERING WHEEL STILL FEELS HARD AND HEAVY TO TURN LEFT OR RIGHT. MY DAD EVENTUALLY DROVE THE CAR SLOWLY TO CAR SHOP NEARBY BUT CAR SHOP SAID CAR NEEDS TO BE EVALUATED BY DEALERSHIP SO HE DROVE IT TO DEALERSHIP FOR EVALUATION. MY DAD STATES CAR DRIVABLE BUT STEERING IS HARD

NHTSA ODI 11398641

Working with the data? Download all 18 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mini Cooper Countryman verdict →