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What 27 owners told NHTSA about the 2016 Mercedes-benz Sprinter 2500 12 Passenger Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (27)Crash / fire / injury (1)Airbags (9)Speed control (5)Brakes (3)Electrical system (3)Engine (3)Seat belts (3)Steering (3)Body & structure (2)Wheels (2)Electronic Stability Control (esc) (1)

1 of 27 complaints match · Electronic Stability Control (esc) · clear filters

Aug 20, 2020Electronic Stability Control (esc)

AT 24,000 MILES TWO WHEEL SPEED SENSORS FAILED CAUSING ESP, ABS, AND CHECK ENGINE WARNING LIGHTS TO ILLUMINATE. ALSO THIS DISABLED THE CRUISE CONTROL. VEHICLE SAT OVERNIGHT AND UPON STARTING NO ERROR MESSAGES APPEARED. THE FOLLOWING DAY THESE ISSUES REOCCURRED. TOOK VEHICLE TO MB DEALER FOR DIAGNOSTICS, WHICH CONFIRMED THE SPEED SENSOR FAILURES. COST OF REPAIR $1,100. UNDERSTAND THIS IS A KNOWN, COMMONLY REPORTED PROBLEM WITH SPRINTERS BETWEEN 2013 - 2016. MB SHOULD BE HELD RESPONSIBLE FOR RECALLS AND THE COST OF REPAIRS.

NHTSA ODI 11350521

Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz Sprinter 2500 12 Passenger Van verdict →