Home · 2016 Mercedes-benz Sprinter 2500 12 Passenger Van · Complaints

What 27 owners told NHTSA about the 2016 Mercedes-benz Sprinter 2500 12 Passenger Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (27)Crash / fire / injury (1)Airbags (9)Speed control (5)Brakes (3)Electrical system (3)Engine (3)Seat belts (3)Steering (3)Body & structure (2)Wheels (2)Electronic Stability Control (esc) (1)

1 of 27 complaints match · crash/fire/injury only · clear filters

Sep 24, 2020Electrical systemFire

RV TRANSFER SWITCH CAUGHT FIRE WHILE SLEEPING. 5100 SERIES TRANSFER SWITCH.*DT CONSUMER STATED DIDN'T KNOW WHY IT HAPPENED BUT COULD OF BEEN THE VIBRATION WHICH MAY HAVE LOOSEN THE SCREWS.*JB

NHTSA ODI 11360859

Working with the data? Download all 27 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz Sprinter 2500 12 Passenger Van verdict →