What 103 owners told NHTSA about the 2016 Mercedes-benz Gle-class Hybrid

This has previously been reported, but NHTSA email indicated I needed to file formal complaint. Fuel injector(s) leaked while vehicle parked overnight in driveway. ECU detected fuel and subsequent ignition/spark caused "explosion' blowing out engine intake manifold (appx 50-75 pieces found). All 6 injectors and intake manifold required replacement. Mercedes Benz does have recall notification for failed/leaking fuel injectors, which includes both my model, and model year- but has claimed my VIN is not covered. MB recall campaign # 2022030003, dated 04/22/2022. I have retained engine intake manifold (main piece) for inspection. Fuel injectors were returned to MB. Safety risk is relatively obvious due to "explosion" and potential fire. Independent service agency (German Motors, Lakewood, CO- in business for over 25 years as MB only repair agency) diagnosed and performed repairs. Further, they informed me that in the investigation, they an other independent repair agencies/shops have in fact seen this before. No warnings, lights, or other symptoms were evident prior to injectors leaking.

NHTSA ODI 11644620

Vehicle sitting in driveway. Fuel injector leakage and resultant engine control unit detecting fuel set off spark which resulted in explosion under hood. Completely destroyed engine intake manifold (over 100 pieces found), and requires all (6) new fuel injectors. Due to core return value, I will NOT be keeping injectors, but they have been inspected by certified mechanic where repairs are being done. Safety/risk is obvious- fire danger, explosion danger, etc. Vehicle was towed to German Motors, Lakewood CO. for repair. No warning indicators, no lights. Mechanics did inform me that this issue has been seen on other vehicles. Network of MB mechanics have been aware. MB USA is also aware of fuel injector leakage issues, and have issued a Safety & Emissions Recall Campaign (# 2022030003, dated 8/22/2022) for this model year and vehicle model type (GLE). MB USA however asserts that my specific VIN is not included in recall- but offers no reason. Currently, due to MB inability to provide replacement parts (engine intake manifold unavailable until Sept. 2025!), vehicle is still in repair facility. Invoices and write up will be available after repairs completed (using reclaimed intake manifold along with new injectors).

NHTSA ODI 11643433

car has caught on fire due to (as diagnosed by certified MB mechanic) leaking from fuel injector(s). Issue is known to many MB mechanics. Issue DOES have a recall for other (non GLE350) models in this same year (2016). Request recall issued! Request assistance with having MB warranty/repair problem

NHTSA ODI 11642591

Shifter and speed control car goes into nuetral instead of drive. The car excessively breaks when not necessary. Car stalling and locking steering wheel constant clicking after driving coming from the fuel tank. I use premium gas always the best quality. Problems with the control modules saying transmission not in park will roll away but car is in park the car automatically going into modes without prompt showing on dash. Tow engaging without print. It’s ver scary. Please fix these glitches. My car was off the road by and in safe driver as I got back into the road m. Thus is hie The accident Happened my car locked and cut off ion the road and when I tried to turn my steering wheel I was hit. My car stalled and steeering wheel locked.

NHTSA ODI 11479861

DRIVER PULLED INTO PARKING SPOT. WHILE CAR WAS STOPPED, AND THE DRIVER ATTEMPTED TO PUT THE VEHICLE IN 'PARK', WHILE PRESSING THE BRAKE, THE CAR VIOLENTLY JUMPED FORWARD TWO TIMES, AT AN EXTREME SPEED, AND WOULD NOT DISENGAGE. TRANSMISSION DISPLAY (P, R, N, D) WAS FLASHING AND VEHICLE CAUSED INJURY TO THE DRIVER AND CHILD.

NHTSA ODI 10925662