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What 103 owners told NHTSA about the 2016 Mercedes-benz Gle-class Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (103)Crash / fire / injury (14)Fuel system (28)Electrical system (16)Engine (16)Steering (15)Body & structure (10)Transmission & drivetrain (10)Brakes (6)Lights (5)Speed control (5)Airbags (4)

1 of 103 complaints match · Airbags · crash/fire/injury only · clear filters

Oct 13, 2021AirbagsCrash2 injuries

The contact owns a 2016 Mercedes Benz GLE350. The contact stated that while stationary a second vehicle crashed head-on into the front of the vehicle causing severe damage to the front end. During the crash, neither the front driver-side nor passenger-side airbags were deployed. The driver sustained a fractured right foot and neck injury and the front passenger who was the driver's son sustained a neck injury. Medical attention was required for the driver. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The vehicle was not towed and no police report was taken. The failure mileage was 70,000.

NHTSA ODI 11436621

Working with the data? Download all 103 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz Gle-class Hybrid verdict →