What 138 owners told NHTSA about the 2016 Mercedes-benz Glc-class Hybrid

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ GLC300. THE CONTACT STATED HE PLACED THE GEAR SHIFTER IN PARK WHILE ENGINE WAS RUNNING HOWEVER VEHICLE ROLLED ACROSS THE STREET AND CRASHED INTO A STONE WALL. THE CONTACT OPENED THE DRIVER'S SIDE DOOR HOWEVER, VEHICLE FAILED TO STOP. THERE WERE NO REPORTED INJURIES OR FIRE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.

NHTSA ODI 11306665

VEHICLE WAS GOING ON THE LEFT MOST LANE OF THE I580 EASTBOUND AT ADAPTIVE CRUISE AT 65MPH. BOTH STEERING AND SPEED WAS UNDER CONTROL BY THE THE ADAPTIV E CRUISE FEATURE. I WAS HAVING MY HAND ON THE STEERING AND FOOT ON THE BRAKE. ALL OF SUDDEN CAR TOOK LEFT TURN ON ITS OWN AND CRASHED INTO SIDE CONCRETE RAIL FOLLOWED BY A QUICK TURN AND CAME BACK TO THE HALT IN THE MIDDLE OF THE 2ND HIGHWAY LANE. THINGS HAPPENED SO QUICKLY THAT I COULD NOT EVEN REALIZE WHAT HAPPENED TO THE ADAPTIVE CRUISE WHICH LEAD TO THIS SUDDEN TURN. I WOULD LIKE YOU OR NHTSA TO INVESTIGATE THE MATTER. I AM 7 MONTH PREGNENT AND IN SIGNIFICANT PAIN CAUSED BY THIS ACCIDENT. I AM NOT ABLE TO TAKE ANY HARD DRUGS BECAUSE OF MY PREGNANCY. IT HAS BEEN A BIG TRAUMA FOR ME AT THIS POINT OF MY PREGNANCY. IT WILL BE GOING TO BE VERY TOUGH FOR ME FROM NOW TO TRUST ON THE FEATURES ADVERTISED AND SOLD TO US BY MERCEDES. WE HAVE BEEN IN TOUCH WITH MERCEDES FOR OVER A MONTH. BUT THEY ARE NOT SHOWING ANY PROACTIVENESS TO LOOK INTO THE MATTER. THEY ARE INTENTIONALLY DELAYING THE PROCESS HOPING WE WILL GIVE UP SOONER THAN LATER. I WOULD REQUEST NHTSA TO INTERVENE AND TAKE SEVERE STEPS TOWARDS MERCEDES. MRS MARY ELIZABETH FROM MERCEDES HAS BEEN CONFUSING ABOUT THE PROCESS AND HAS NO CLUE ABOUT WHAT IS NEXT. SHE IS NOT WILLING TO PROVIDE ANY INFORMATION AND AFTER WASTING 20 DAYS SHE IS BLAMING INSURANCE COMPANY DID NOT PROVIDE PERMISSION. THEY NEVER BOTHER TO CALL ME AND UPDATE ME ABOUT PROCESS AND JUST FORMALLY SEND AN EMAIL WITH HALF BAKED INFORMATION.

NHTSA ODI 11296654

TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING WEST BOUND ON A FOUR LANE ROAD AT 35 MPH, A PICK UP TRUCK ON THE NORTH SIDE TURNED. ANOTHER TRUCK WAS BLOCKING THE DRIVER'S VISIBILITY WHEN THE PICK UP TRUCK TURNED ACROSS THE FOUR LANE HIGHWAY. AS A RESULT, THE CONTACT'S VEHICLE T-BONED THE PICK UP TRUCK. NONE OF THE AIR BAGS DEPLOYED. THE COMMAND SYSTEM THAT NOTIFIES WHEN A CRASH OCCURRED FAILED TO FUNCTION. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR BRUISING, A SORE NECK AND SHOULDERS, AND BACK AND LEG PAINS FROM APPLYING FORCE TO THE BRAKE PEDAL. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE HAD NOT BEEN DIAGNOSED YET BY THE INSURANCE COMPANY AND THE DEALER (MERCEDES-BENZ OF SIOUX FALLS, 4410 W 12TH ST SUITE 2, SIOUX FALLS, SD 57107, (605) 336-5060). THE MANUFACTURER WAS NOTIFIED ON THE DAY OF THE CRASH AND INDICATED THAT THEY WOULD FOLLOW UP TO INVESTIGATE THE AIR BAG FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

NHTSA ODI 11096489

DEER RAN INTO PATH SMASHING AT 70 MPH IMPACT AND DAMAGED TO FRONT OF VEHICLE DISABLING THE VEHICLE. MESSAGE ON THE DASHBOARD "SRS MALFUNCTION" REQUIRES SERVICE. THE VEHICLE IS STILL IN COLLISION SHOP AFTER 4 WEEKS AT CHAPMAN COLLISION CENTER, TUCSON, ARIZONA. MB DEALERSHIP WAS NOTIFIED IN TUCSON, AZ AND WAS NOT CONCERNED ABOUT THE DRIVER AIRBAG NOT DEPLOYED IN THE ACCIDENT.

NHTSA ODI 11064679