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What 88 owners told NHTSA about the 2016 Mercedes-benz E-class Wagon
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 88 complaints match · Steering · crash/fire/injury only · clear filters
Aug 23, 2023SteeringSpeed controlBrakesCrash1 injury
I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence followed by a tree. The car was totaled, and the tree broke down at its branches. I survived the crush with two fractures on my back and on my left thumb.
NHTSA ODI 11540330
Oct 9, 2020SteeringCrash
POWER STEERING MALFUNCTION
NHTSA ODI 11363608
Jan 15, 2016SteeringCrash1 injury
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING SYSTEM SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. DURING THE CRASH, THE MESSAGE "MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED LACERATIONS TO BOTH HANDS DURING THE CRASH, BUT MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.
NHTSA ODI 10820475
Working with the data? Download all 88 complaints as CSV · fetched from NHTSA July 19, 2026