Home · 2016 Mazda Cx-90 Phev · Complaints

What 99 owners told NHTSA about the 2016 Mazda Cx-90 Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (99)Crash / fire / injury (5)Engine (61)Electrical system (14)Brakes (11)Transmission & drivetrain (9)Fuel system (8)Body & structure (4)Seats (3)Speed control (3)Wheels (3)Airbags (2)

4 of 99 complaints match · Body & structure · clear filters

Aug 21, 2022Body & structureBrakesEngine

Engine Coolant Leaking from rear of engine near Exhaust / turbocharger at Cylinder Head. No Warning Lights indicating problem until coolant level low causing overheating and fire risk. Rear Brakes not releasing completely from "City Mode" where brakes are kept close to rotor "to increase braking response in City driving" - causes premature brake wear, warped brake rotors (reoccurs within 10K miles from new / replaced rotors) Front Bumper Fascia keeps coming loose at clips near headlights on both Driver and passenger side. Had replaced at dealership 3 times, but continues. Bumper coming loose and can obstruct headlights while moving around at highway speeds

NHTSA ODI 11480443

Jun 10, 2022Body & structure

I have noticed cracks on both sides of the front bumper on my 2016 Mazda CX-9. Mazda has issued a TSB 09-022-20-3720, however, the cracks recently appeared and my car is no longer under the manufacturer's warranty.

NHTSA ODI 11468688

Oct 15, 2019Transmission & drivetrainBody & structure1 injury

DRIVER STOPPED VEHICLE IN A DRIVEWAY WITH MINIMAL SLOPE, SHIFTED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND EXITED. DRIVER PROCEEDED TO REAR PASSENGER DOOR TO RETRIEVE 1 YEAR OLD FROM CAR SEAT. AFTER RETRIEVING CHILD FROM CAR SEAT, DRIVER FELT REAR PASSENGER DOOR PUSHING INTO HER LEG, BACK AND HEAD. VEHICLE PROCEEDS TO ROLL OUT OF THE DRIVEWAY BACKWARD WHILE IN PARK. DRIVER AND CHILD ESCAPE VEHICLE'S REAR PASSENGER SIDE DOOR, WHICH IS PUSHING THEM ALONG IN THE VEHICLE'S PATH TOWARD RESIDENTIAL STREET. VEHICLE CONTINUES ROLLING IN PARK BACKWARD DOWN RESIDENTIAL STREET, THROUGH A 3-WAY STOP INTERSECTION, UP A CURB, THROUGH A YARD AND INTO A BUSH ON A PRIVATE PROPERTY. A WITNESS WHO HELPED RETRIEVE THE VEHICLE ON BEHALF OF THE DRIVER NOTED THE VEHICLE WAS STILL IN PARK WHEN HE TRIED TO REMOVE IT FROM THE BUSH. NO ONE WAS SEVERELY INJURED BUT DRIVER HAS SUSTAINED BRUISING ON LEG AND SEVERE EMOTIONAL DISTRESS.

NHTSA ODI 11268666

Nov 6, 2018SuspensionAirbagsBody & structureCrash2 injuries

I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.

NHTSA ODI 11149815

Working with the data? Download all 99 complaints as CSV · fetched from NHTSA July 18, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mazda Cx-90 Phev verdict →