Home · 2016 Mazda CX-9 · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 99 complaints match · Wheels · clear filters
The vehicle has tire pressure monitoring system malfunction warnings and parking brake malfunction warnings even after taking to dealership to be fixed. Was told it’s a known problem by Mazda, should be recalled, but there were not any current recalls for the issue.
NHTSA ODI 11559545
Rear wheel trim partially detached from car while driving, safety risk of large plastic part being caught in rear wheel. Did not hit any debris but heard a loud noise as the part detached. Part is supposed to be held in place by 12 clips but multiple owners of Mazda CX-5 and CX-9 models report this problem. Mazda dealers deny there is a problem even when some new cars have only 3 clips installed. When I called Mazda USA to report, and asked them specifically for a federal government contact to report safety issues, they said calling them was the ONLY way to report an issue, which was not correct. Was told I would have to pay for the repair of this safety issue. See this website for the experience of other owners and a description of the problem: https://mazdas247.com/forum/t/2016-cx-9-wheel-well-trim-became-detached.123861160/ I also personally know another Mazda owner who had the same issue with the part falling off while driving.
NHTSA ODI 11477840
I HEARD A PINGING SOUND COMING FROM ONE OF THE WHEELS. WHEN I GOT OUT AND LOOKED, I DISCOVERED THE WHEELS ARE BEGINNING TO FLAKE AND DEGRADE. I CONTACTED MAZDA CUSTOMER SERVICE AND WAS TOLD I WOULD HAVE TO COVER THE COST OF REPLACEMENT AS THE VEHICLE IS OUT OF WARRANTY.
NHTSA ODI 11412830
Working with the data? Download all 99 complaints as CSV · fetched from NHTSA July 14, 2026