What 145 owners told NHTSA about the 2016 Lincoln Mkx

THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS AS WE SHOULD NOT HAVE TO BREATHE GAS FUMES WHEN TRAVELING DOWN A HIGHWAY. WE WERE TOLD NOT TO USE INTERIOR CIRCULATION AND IT WOULD HELP, NOT TO USE AIR THE VEHICLE WHEN ACCELERATING LETS EXHAUST AND CARBON MONOXIDE INTO CAR INTERIOR. TOOK THE SUV TO DEALER AND HAS BEEN WORKED ON SEVERAL TIMES WITH NO FIX. FORD MOTOR COMPANY FIELD ENGINEER WAS UNABLE TO FINE AND RECOMMEND A REPAIR. ASKED FORD TO REPURCHASE VEHICLE BUT THEY REFUSED SAYING ITS NORM FOR THE SUV. THEY DID NOT GIVE ANY REGULATIONS OR ANYTHING THAT WOULD SUPPORT THIS OTHER THAN THEM JUST MAKING A STATEMENT HOPING WE GO AWAY, WE SHOULD NOT HAVE TO BREATHE GAS FUMES WHEN TRAVELING DOWN A HIGHWAY. WE WERE TOLD NOT TO USE INTERIOR CIRCULATION AND IT WOULD HELP, NOT TO USE AIR CONDITIONER ON MAX. THE CABIN ON CAR FILLS WITH THE GAS FUMES AND MAKES US TIRED AND FATIGUE WHEN DRIVING FOR EXTENDED PERIOD OF TIME. WE PURCHASE A LUXURY SUV AS FORD WOULD HAVE YOU TO BELIEVE BUT IT ACTUALLY MORE LIKE A GAS CHAMBER HAVING TO BREATH THIS SEEMS A LITTLE TOO MUCH. I HOPE THE NHTSA CAN GET FORD TO ACKNOWLEDGE THEY HAVE A PROBLEM AND MAKE THEM TAKE IT SERIOUSLY AND GET RID OF WHAT IS CAUSING THE PROBLEM.

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TRAVELING DOWN INTERSTATE AT 70 MPH, WHEN VEHICLE LOST POWER. SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. NO RESPONSE TO THE GAS PEDAL. TURNED OFF VEHICLE AND RESTARTED AND IT OPERATED NORMALLY FOR ABOUT 10 MINUTES. 11000 MILES ON AN 8 MONTH OLD MKX. SERIOUS SAFETY ISSUE.

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SUDDEN LACK OF THROTTLE CONTROL. THREE TIMES DURING OUR TRIP THE PAST TWO WEEKS FROM FLORIDA TO MARYLAND AND BACK, GOING 75 MPH ON INTERSTATE 95, THE ENGINE SUDDENLY DROPPED TO 1000 RPM AND ALL THROTTLE CONTROL WAS LOST. MY WIFE NEARLY HAD AN ACCIDENT TRYING QUICKLY TO GET TO THE SHOULDER. I WAS NEARLY RE-ENDED BY AN ESCALADE AS MY VEHICLE SO QUICKLY DECELERATED. TWO TIMES A WRENCH APPEARED AND A DRIVER AIRBAG WARNING. THE THIRD TIME WE GOT THE SERVICE ENGINE SOON LIGHT. EACH TIME I WAS ABLE TO SHUT DOWN THE CAR AND RESTART IT, BUT I DECIDED TO INTERRUPT OUR TRIP AND SEEK HELP AT THE NEAREST LINCOLN DEALER. THIS WAS ON MONDAY, JULY 25. THE DEALER WAS LAFAYETTE IN FAYETTEVILLE, NC, A LINCOLN/FORD DEALERSHIP. [XXX], THE SERVICE ADVISOR, AND [XXX] (LAST NAME ?), THE SERVICE MANAGER I BELIEVE, IMMEDIATELY CAME TO OUR AID. [XXX] DIAGNOSED THE PROBLEM WITH A DIAGNOSTIC TOOL, WHILE [XXX] WORKED US INTO THEIR BUSY SCHEDULE. THE FAILURE WAS THE THROTTLE BODY WHICH [XXX] SAID IS AN ALL TOO COMMON RECENT PROBLEM ON OUR V-6 ENGINE USED IN FORDS AND LINCOLNS. THEIR SERVICE AND PROFESSIONALISM WAS EXTREMELY APPRECIATED AND THEY HAD US BACK ON THE ROAD IN A LITTLE OVER TWO HOURS. I SENT THEM A THANK YOU IN THEIR SURVEY REQUEST. WE MET ANOTHER COUPLE AT THE DEALERSHIP THAT SUFFERED THE SAME PROBLEM, ONLY THEY WERE NOT ABLE TO RESTART IT AND HAD TO BE TOWED OFF I 95 TO THE DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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I WAS ON I 10 HEADED WEST WHEN ALL OF A SUDDEN I LOST THE ABILITY TO ACCELERATE. I HAD A VERY SHORT AMOUNT OF TIME TO CROSS 4 LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER (WHICH WAS VERY SMALL). SO THERE I SAT. I COULD NOT GET OUT OF THE CAR ON EITHER SIDE. THE CEMENT BARRIER BLOCKED THE PASSENGER SIDE AND TRAFFIC WAS SPEEDING BY ON THE DRIVER SIDE. IT TOOK ALMOST 45 MINUTES FOR A TOW TRUCK TO ARRIVE. SCARY!!!

NHTSA ODI 10888737

TRAVELING DOWN INTERSTATE @ 70 MPH, WHEN VEHICLE WENT TO "COAST MODE" . SERVICE WARNING LIGHT APPEARED ON DASH, FOLLOWED QUICKLY BY ENGINE SERVICE LIGHT. ABSOLUTELY NO RESPONSE TO THE GAS PEDAL. PARKED ON SIDE OF ROAD, WHEN PLACED IN DRIVE THE CAR WOULD MOVE IN IDLE MODE ONLY. 5700 MILES ON 4 MONTH OLD MKX. THROTTLE BODY ASSEMBLY WAS REQUIRED TO BE REPLACED

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2016 LINCOLN MKX HAS STALLED NUMEROUS TIMES. WE LEFT HOME AND HAD DRIVEN ABOUT A MILE IN OUR SUBDIVISION WHEN I SLOWED FOR AND STOPPED AT STOP SIGN. THE ENGINE SHUDDERED AND SHOOK, ENGINE REVOLUTIONS SLOWED DOWN. SPED UP, SLOWED DOWN AND ENGINE QUIT. THE MESSAGE, "FULL ACCESSORY POWER ACTIVE' DISPLAYED ON THE DASH AND MY WIFE GOT A PAD AND PENCIL AND COPIED IT DOWN FOR ME. THIS WAS THE SECOND TIME THAT HAS HAPPENED AND EVIDENTLY WAS THE SAME MESSAGE DISPLAYED WHEN THE ENGINE QUIT WHILE WE WERE ON VACATION IN NEW ORLEANS. CHECKED THE INTERNET AND FOUND SEVERAL INSTANCES TO THIS HAPPENING DUE TO A COMPUTER GLITCH. FORD HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME. DO WE HAVE TO GET KILLED BEFORE FORD CORRECTS THEIR FAULTY COMPUTERS? TO MAKE MATTERS WORSE, I HAD SCHEDULED AND APPOINTMENT WITH MY DEALER, DROVE 31 MILES, ONLY TO FIND OUT THE SERVICE DEPARTMENT HAD NO KNOWLEDGE OF MY APPOINTMENT. SPOKE WITH THE SERVICE MANAGER ON 21 JULY AND HE TOLD ME HE WOULD SEND ME AN EMAIL BY THE END OF THE WEEK. WELL THE END OF THE WEEK IS HERE AND I'VE NOT HEARD ANYTHING YET. IT IS MY UNDERSTANDING THAT THE MKX IS A GLORIFIED FORD EDGE AND THAT THE STALLING PROBLEMS WERE ON-GOING FOR SEVERAL YEARS.

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MY WIFE LOST ALL POWER WHILE DRIVING DOWN HIGHWAY ON JULY 13 2016. SHE WAS ABLE TO PULL OVER IN TRAFFIC TO AVOID MAJOR ACCIDENT FROM THIS LOSS OF POWER. WAS ABLE TO START CAR AFTER A FEW MINUTES. CHECK ENGINE LIGHT WAS ON. SHE CALLED AND I INSTRUCTED HER TO GO FORD IMMEDIATELY. MET HER THERE AND THEY MADE THIS A PRIORITY. THROTTLE BODY REPLACED AND BACK TO US THE NEXT DAY. MILEAGE WAS ONLY 5264 WHEN THIS HAPPENED. WE LOVE THIS CAR. THERE SHOULD BE A RECALL ASAP.

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VEHICLE RANDOMLY LOSES THROTTLE POWER WHEN DRIVING SLOWLY OR AT HIGHWAY SPEEDS

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LOST ACCELERATION ON THE CAR. CAR MOVED NO MORE THAN 5 MILES PER HOUR. USING THE GAS PEDAL DID NOT MOVE THE CAR. THE VEHICLE WAS IN MOTION ON A CITY STREET. I WAS LATER TOLD BY THE DEALERSHIP THAT THERE IS A PROBLEM WITH THE THROTTLE BODY.

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TOTAL LOSS OF POWER WHEN APPROACHING TRAFFIC LIGHT, NUMEROUS ATTEMPTS TO RESTART, FINALLY STARTED, CHECK ENGINE LIGHT CAME ON AS WELL AS HILL ASSIST LIGHT (ON A COMPLETE LEVEL SURFACE AT TIME) VERY CLOSE CALL ON GETTING HIT AT INTERSECTION, UNSAFE SITUATION. ONCE ABLE TO RESTART CAR HAD VERY LIMITED POWER, WAS ABLE TO GET CAR TO DEALERSHIP APPROX 1 MILE AWAY, SERVICE ADVISOR IMMEDIATELY KNEW IT WAS A "THROTTLE BODY ISSUE" AND THE PART IS ON BACK ORDER, APPEARS THERE HAVE BEEN NUMEROUS OCCURRENCES W/THIS EXACT SAME PROBLEM, THIS IS A VERY VERY SERIOUS SAFETY CONCERN I WAS FORTUNATE TO BE IN A AREA WHERE TRAFFIC WAS NOT AS HEAVY (STILL ALMOST HIT) BUT IF THIS HAPPENED ON HIGHWAY OR BUSIER INTERSECTION THE OUTCOME MIGHT NOT HAVE BEEN AS FAVORABLE.

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MY VEHICLE HAS BEEN LOSING POWER WHILE I'M DRIVING, LEADING TO SOME VERY CLOSE CALLS ON SERIOUS ACCIDENTS. THE "CHECK ENGINE" LIGHT WILL COME ON, AND SOMETIMES THE "HILL ASSIST" MESSAGE WILL ALSO APPEAR. ONCE POWER IS LOST, THE VEHICLE LOSES POWER STEERING AND LITERALLY SHUTS DOWN; THE ACCELERATOR DOES NOT WORK. I HAVE TO BASICALLY LIMP TO SAFETY. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND THEY FOUND NOTHING, SENDING ME AWAY ONLY FOR IT TO HAPPEN AGAIN. ALL 5 TIMES THIS HAS HAPPENED, THE VEHICLE WAS IN MOTION ON A CITY STREET, AS I HAVE AVOIDED HIGHWAYS SINCE THE FIRST TIME IT HAPPENED. I'VE DONE EXTENSIVE ONLINE RESEARCH, AND HAVE FOUND HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE SAME ISSUE.

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MAY 19 2016 I EXPERIENCED THE INABILITY TO ACCELERATE. TURNED OFF THE CAR AND RETRIED. I WENT ABOUT A HALF MILE WHEN IT HAPPENED AGAIN. THE SERVICE SAID IT WAS THE THROTTLE BODY. AFTER 27 DAYS I GOT MY CAR BACK.. WHILE LINCOLN WAS HELPFUL, I DO BELIEVE THIS SHOULD BE A RECALL. IF THAT HAD HAPPENED WHEN I WAS PULLING IN TO BUSY FAST TRAFFIC, IT COULD BE DEADLY. I WAS ON SIDE STREET, ALSO ON HIGHWAY PULLING INTO TRAFFIC TURNING LEFT.

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LINCOLN 2016 MKX SUV IS ONLY 7 MONTHS OLD AND HAS THE FOLLOWING PROBLEMS: 1. WHERE THE A PILLAR TRIM PANEL AND HEADLINER MEET ON LEFT TOP SIDE, THE A PILLAR TRIM PANEL AND EDGE OF HEADLINER WOULD NOT STAY (PULLING AWAY) UNDER RUBBER WEATHER STRIP ON FRONT LEFT DOOR (5/12/16). CAR WAS STATIONARY. 2. THE RUBBER WEATHER STRIP ON THE FRONT EDGE OF REAR DOOR WAS LOOSE AND WOULD PULL OFF WHEN DOOR WAS OPENED (5/12/16). CAR WAS STATIONARY. 3. THE RIGHT SIDE OF THE FRONT BUMPER COVER PULLED AWAY AT THE TOP WHERE THE BOTTOM OF HEADLIGHT ASSEMBLY AND TOP OF BUMPER COVER MEET (CLIPS,ETC. NOT HOLDING IT SNUG), 6/15/16. CAR WAS PROBABLY STATIONARY. THIS IS TOO MANY PROBLEMS FOR SUV THAT IS ONLY 7 MONTHS OLD. THANKS,

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THE CAR HAS STALLED 6 OR 7 TIMES WHEN ATTEMPTING TO PARK. THE DEALERSHIP SEEMS TO HAVE FIXED THAT PROBLEM. A MORE SERIOUS PROBLEM OCCURRED ON JUNE 7 WHILE WE WERE ON VACATION IN NEW ORLEANS LA. DRIVING DOWN A BUSY STREET, I SLOWED FOR TRAFFIC AND THE ENGINE QUIT. I WAS ABLE TO MOVE TO THE RIGHT AND AVOID AN ACCIDENT. RESTARTED CAR AND CONTINUED DRIVING. AS YOU MAY EXPECT, MY WIFE IS VERY CONCERNED THAT THIS MAY HAPPEN AGAIN AND SHE OR I WILL NOT HAVE TIME TO GET OUT OF THE WAY OF APPROACHING TRAFFIC. MY DAUGHTER DID SOME RESEARCH AND FOUND THIS SITE THAT LISTS MANY SIMILAR COMPLAINTS WITH OTHER FORD> SUGGEST YOU CHECK OUT THE WEBSITE.THIS SHOULD OPEN UP TO THAT QUESTION ABOUT FORD CARS STALLING HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HAVE STALLING AND SIMILAR PROBLEMS BEEN REPORTED FOR THESE CARS? I HAVE AN APPOINTMENT AT THE DEALERSHIP ON 27 JUNE TO HAVE THEM CHECK THE PROBLEM. THIS WILL BE THE THIRD TIME THE DEALERSHIP HAS ATTEMPTED TO SOLVE THESE STALLING PROBLEMS. IF THEY CANNOT CORRECT THE PROBLEM ON THIS ATTEMPT I WILL HAVE TO SEEK RELIEF THROUGH THE FLORIDA LEMON LAW.

NHTSA ODI 10874892

I WAS DRIVING ON CITY STREET WHEN ALL OF SUDDEN I HAD NO GAS POWER THE ENGINE STARTED REEVING UP ON HIGH. I WAS ABLE TO PULL OVER TO THE SIDE OF THE STREET. I CONTINUE TO TURN OFF THE VEHICLE AND RESTART IT AFTER A FEW ATTEMPTS I WAS ABLE TO DRIVE FOR A SHORT DISTANCE IT HAPPEN AGAIN I NEEDED A TOW TO THE DEALER THE PROBLEM WAS IDENTIFY AS THE BODY THROTTLE THIS ITEM IS CAUSING NOT ONLY MY VEHICLE BUT OTHER CUSTOMERS VEHICLE PROBLEMS. I FEEL YOU SHOULD KNOW ABOUT THIS ISSUE BECAUSE I COULD'VE BEEN ON THE HIGHWAY WHEN THIS HAPPEN TO ME AND MORE SERIOUS I COULD'VE BEEN REAR ENDED. TODAY IS MAY 9TH I HAVEN'T RECEIVED MY VEHICLE YET IT'S STILL AT THE DEALER. THE SERVICE DEPT. CHUCK AT DANA STATED THAT IT MIGHT BE ANOTHER WEEK BEFORE I GET MY CAR BACK. HE STATED THERE ARE A LOT OF ORDER FOR THE PART.

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SYNC 3 NAVIGATION UNIT FAULTED OUT FREEZING SOME OF THE CONTROLS ON THE CENTER STACK. PHONE FUNCTIONS (INCLUDING 911 ASSIST BECAME INOPERATIVE. HAS HAPPENED SEVERAL TIMES WITH VARYING DEGREES OF SEVERITY. UNIT WILL AUTOMATICALLY RESET WHEN CAR IS TURNED OFF AND DOOR OPENED AND CLOSED. LINCOLN'S POSITION: NO FAULT CODE, NO PROBLEM.

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THERE IS A SERIOUS FLAW/DESIGN WITH THE WAY THE BAR IS ATTACHED TO THE BRAKE PEDAL,ALSO THE BRAKE PEDAL PAD IS WAY TOO SMALL.WHEN I AM DRIVING AND I NEED TO BRAKE MY FOOT HITS THE METAL BAR THAT SUPPORTS THE BRAKE PEDAL,WHICH MAKES IT VERY UNCOMFORTABLE TO STOP.ON NUMEROUS OCCASIONS I ALMOST HIT THE CAR IN FRONT OF ME DUE TO THIS FLAW.THE DESIGN WAS VERY POORLY PLANNED,THE BAR IS ALSO ATTACHED TO THE RIGHT OUTSIDE OF THE BRAKE PEDAL IN WHICH OTHER TIMES WHEN MOVING FOOT FROM GAS PEDAL TO BRAKE YOUR FOOT CAN ALSO BE BLOCKED FROM GETTING TO THE BRAKE PEDAL DUE TO THE BAR THAT SUPPORTS THE BRAKE PEDAL.

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THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND ERRATIC BRAKING. IN MANY CASES, I HAVE NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME BECAUSE MY SHOE IS NOT FLEXIBLE ENOUGH TO MAKE FAST CONTACT WITH THE BRAKE PEDAL. I HAVE SEVERAL PICTURES WHICH CLEARLY SHOW THIS DESIGN FLAW.

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LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.

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VEHICLE ENGINE SHUTS DOWN AT STOPS OR STOP-AND-GO TRAFFIC WHILE VEHICLE IS IN DRIVE. ERROR DISPLAYED ON TACHOMETER SCREEN READS "FULL ACCESSORY POWER ACTIVE". ONCE ENGINE STOPS, ALL ELECTRICAL CONTINUES TO WORK. THERE IS NO WARNING WHEN THIS HAPPENS. YOU CAN PUT CAR IN PARK AND RESTART, AND ISSUE RESOLVES, BUT HAPPENS RANDOMLY. THIS IS A BRAND NEW VEHICLE WITH LESS THAN 800 MILES.

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