Jun 12, 2024EngineFire1 injury
The contact owned a 2016 Lincoln MKC. The contact stated that while an employee was driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the employee observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The employee was transported to an area hospital by EMT and treated for injuries to his right shoulder, right elbow, and right hip that he sustained while fleeing the vehicle. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V378000 (Engine), and the VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
NHTSA ODI 11593936
Mar 1, 2023EngineFire
Hello my name is [XXX], SUNDAY FEBRUARY 26TH, 2023 @ 11pm-12am MY CAR SET ON FIRE WILL BEING OFF AND PARKED… We went out to a restaurant parked outside and our car set on fire 15 ft up the air. THANK GOD the car was NOT PARKED at home because the cops mentioned it could have had set fire on ALL my cars, and my house as well!! My mother who is under psychiatric treatment fainted when she heard the cops knock the house at 1 am and mention my car was on fire and they couldn’t reach me. (I had no signal) My sister was screaming, it was a terrible experience that has left them traumatized, as well as myself. The day before I spent the entire day with my nephew who is 3 years old.. this is a serious matter that Lincoln is not owning up to. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11509734
Feb 27, 2023Body & structureEngineFire
The car got on fire while being parked and turned off.
NHTSA ODI 11509262
Aug 14, 2022Transmission & drivetrainBrakesEngineFire
2016 LINCOLN MKC parked on driveway for over 24 hours, when my father was outside gardening he noticed smoke and flames coming from under the hood, the Fire Department was called who out the fire out and stated it was "totaled". Fire Department conducted their own investigation to determine the cause of the fire. The report returned indicating the "Engine" was the origin of the fire. Thank the lord my father was outside or our garage and house could have burnt down with all of us in it. THIS IS A HUGE SAFETY ISSUE!! I opened two claims with CarMax MaxCare Warranty which were denied. I have one case open with Ford Motor Company which is still pending. Car is currently at autoshop undergoing another diagnosis of the the orgin of fire for my CarMax MaxCare Warranty.
NHTSA ODI 11479246
Sep 4, 2021EngineFire
Unknown. Fire started in engine while car was not turned on and parked.
NHTSA ODI 11431747