What 77 owners told NHTSA about the 2016 Lincoln Mkc

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11534027

My car has had an engine light that comes on goes off throwing a code for Cylinder One Misfire since January 2023. It was 'repaired' at the dealership that I bought it from and they replaced the spark plugs and the coil and that did not stop the light from coming on and going on. I took it to another service center in my town and had it checked one of the times that the engine light was on and they used a camera and ran it through the system and found nothing wrong. It has now started to consume large amounts of coolant but I am not seeing a leak on the ground. I do not know where the coolant is going, I am now worried that it is going into the engine. I did purchase a warranty on the engine with the car but the Lincoln Dealership nearest to me will not accept the warranty because it is not a Ford/Lincoln warranty. I don't know what else to do am at a loss.

NHTSA ODI 11532344

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11531343

The contact owns a 2016 Lincoln MKC. The contact stated that while driving at various speeds, the RPM was fluctuating. During the failure, the check engine warning light was illuminated, and the vehicle was decelerating. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 100.

NHTSA ODI 11529330

The contact owns a 2016 Lincoln MKC. The contact stated that on three separate occasions, while driving at undisclosed speeds, the vehicle jerked and stalled. No warning lights were illuminated. The contact was able to restart the vehicle. The contact then smelled a burning odor throughout the vehicle. The vehicle was taken to the dealer where it was diagnosed that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then received notification of the NHTSA Campaign Number: 23V378000 (Engine). The manufacturer was made aware of the failure, but no further assistance was provided. The failure mileage was unavailable.

NHTSA ODI 11529206

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, a burning odor was detected. No warning light was illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. Parts distribution disconnect.

NHTSA ODI 11528969

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 23V378000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11528972

The contact owns a 2016 Lincoln MKC. The contact stated that the engine fault message was displayed and there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced and recommended he contact the dealer. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 82,193.

NHTSA ODI 11520185

Hello my name is [XXX], SUNDAY FEBRUARY 26TH, 2023 @ 11pm-12am MY CAR SET ON FIRE WILL BEING OFF AND PARKED… We went out to a restaurant parked outside and our car set on fire 15 ft up the air. THANK GOD the car was NOT PARKED at home because the cops mentioned it could have had set fire on ALL my cars, and my house as well!! My mother who is under psychiatric treatment fainted when she heard the cops knock the house at 1 am and mention my car was on fire and they couldn’t reach me. (I had no signal) My sister was screaming, it was a terrible experience that has left them traumatized, as well as myself. The day before I spent the entire day with my nephew who is 3 years old.. this is a serious matter that Lincoln is not owning up to. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11509734

The car got on fire while being parked and turned off.

NHTSA ODI 11509262

In 2019 I bought a used 2016 Lincoln MKC Reserve 2.0 Ecoboost Engine w 34K miles. In 4 years I've driven 11,400K miles. A few weeks ago my vehicle would not start. I had a tow to a Ford Retailer because the Service Tech at a Lincoln Retailer informed me they were backed up having 10 vehicles waiting to replace failed Ecoboost engines all with coolant leaks most likely I would need the same. After the $400 diagnostics I was told that I needed a new engine! Unlike the Lincoln Tech, Fords would not discuss anything about all the news, recalls or TSBs on Failed Ecoboost Engines. My Powertrain Warranty had recently expired well under mileage I would be responsible to pay. My MKCs decline happened suddenly and rapidly went downhill. First I noticed it was loud at start up which was odd and was running very rough. I checked underside and the rear to see if something was hanging and noticed a bluish gray smoke come out of exhaust for under a minute then then all symptoms cleared. Next for the 1st time a Check Engine Light came on which indicated a Misfire in Cylinder 4. Finally I had no heat in the cabin yet the engine was starting to overheat this time the Check Engine Light was blinking rapidly while driving at night in the freezing cold with my young daughter with me. It was very dangerous with supercold tempuratures being Winter in the NorthEast with icy roads. I started to smell a chemical burning odor. I have never experienced an overheating engine before in my life. I was scared and panicking not wanting to risk my engine blowing up or catching fire especially with my young child. I had no choice but to put all the windows down and pull over on the side of the road which had no sidewalks. The hood was very hot to touch. Next I am under the hood with a flashlight to check the fluids when I first became aware of the Coolant Reservoir was near empty, which explained the lack of heat and overheating. I owe $10k and it will cost $10k to replace Fords FAULTY Engine.

NHTSA ODI 11503269

2016 LINCOLN MKC parked on driveway for over 24 hours, when my father was outside gardening he noticed smoke and flames coming from under the hood, the Fire Department was called who out the fire out and stated it was "totaled". Fire Department conducted their own investigation to determine the cause of the fire. The report returned indicating the "Engine" was the origin of the fire. Thank the lord my father was outside or our garage and house could have burnt down with all of us in it. THIS IS A HUGE SAFETY ISSUE!! I opened two claims with CarMax MaxCare Warranty which were denied. I have one case open with Ford Motor Company which is still pending. Car is currently at autoshop undergoing another diagnosis of the the orgin of fire for my CarMax MaxCare Warranty.

NHTSA ODI 11479246

have to jump car if sits over 3 days. then cruise control, no signal lights and menu instrument panel stays on trac.. mode bought vehicle in May 2021 this has happened 4 times and 2 new batteries later

NHTSA ODI 11440199

Unknown. Fire started in engine while car was not turned on and parked.

NHTSA ODI 11431747

THE ENGINE STARTED STALLING WHEN CRANKING UP IN A PARKED POSITION, AFTER FILLING UP WITH GAS, BUT LATELY IT ALSO STALLS JUST WHEN CRANKING UP IN A PARKED POSITION. THE ENGINE LIGHT IS ON.

NHTSA ODI 11209237

TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEALER DENIED THAT THE VEHICLE HAD A STALLING FAILURE AND SUGGESTED THAT THE BATTERY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS AWAITING TO BE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,850.

NHTSA ODI 11164476