Home · 2016 Lexus Is350 · Complaints
What 2 owners told NHTSA about the 2016 Lexus Is350
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
1 of 2 complaints match · Suspension · clear filters
Sep 12, 2020Suspension
I AM THE ORIGINAL OWNER OF THE CAR AND AFTER 18,000 MILES, THERE IS SUSPENSION NOISE COMING FROM THE REAR PASSENGER SIDE. A LOUD THUMP CAN BE HEARD WHEN DRIVING OVER SPEED BUMPS, SMALL POTHOLES, OR UNEVEN ROADS AT MODERATE SPEEDS. DRIVING OVER THE ELEMENTS AT HIGHER SPEEDS, YOU CAN FEEL THE IMPACT THAT'S CAUSING THE THUMP. NO NOISE FROM SUSPENSION WHEN DRIVING THROUGH IT AT LOW SPEEDS WHEN DRIVING ALONE, HOWEVER, THUMPING SOUND IS PRESENT AT ALL SPEED LEVELS THROUGH EVERY BUMP ON THE ROAD WHEN I HAVE PASSENGERS IN THE BACK SEAT.
NHTSA ODI 11354526
Working with the data? Download all 2 complaints as CSV · fetched from NHTSA July 26, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2016 Lexus Is350 verdict →