What 74 owners told NHTSA about the 2016 Land Rover Range Rover Sport (7 Seat)

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving 2 MPH in the driveway, the rear latch opened unexpectedly. The trunk ajar message was displayed. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 25V514000 (Steering) and 19V390000 (Latches/Locks/Linkages). The contact was informed that the parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 92,000.

NHTSA ODI 11745910

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving approximately 50 MPH, the rear passenger’s side door opened unexpectedly. The contact immediately pulled over to manually close the door. The contact stated that the soft-touch door system failed, causing the contact to secure the doors with a tie. The dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was informed of the issue and confirmed that there was a recall for the issue, but the recall had expired. The manufacturer referred the contact to the dealer. The failure mileage was approximately 103,000.

NHTSA ODI 11729872

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that the rear passenger side door failed to close after repeated attempts to securely close the door. Upon investigation, the contact discovered Manufacturer Recall Number: N986 (Latches/Locks/Linkages) and NHTSA Campaign Number: 25V514000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue, and an appointment was scheduled for the recall repairs. The contact arrived for the appointment and was informed that parts were not yet available and was given the option to have the vehicle remain at the dealer until parts were available; however, the contact declined the offer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 115,000.

NHTSA ODI 11710648

My driver's side door will not stay latched and my door opens unexpectedly on my 2016 Range Rover Sport Diesel. I will be in gear, starting to drive and the door comes open and the vehicle is automatically thrown into park. Or the problem happens when I enter my vehicle and attempt to close the door and it will not latch, it just bounces back open. A recall was issued for other 2016 RR models, however my vehicle vin was not included. My vehicle is currently at the Land Rover dealership service center in Tucson and they refuse to try appeal to Land Rover to cover this. The dealership has confirmed the issue I am experiencing. I called the Land Rover Customer Service line and they refuse to assist me, saying if the vehicle vin wasn't included in the recall there is nothing they can do about it. They said there is not an appeal process or anyone higher up that will assist me to escalate the problem. Basically they are refusing to stand behind their product even though they know this is a very real issue affecting their vehicles. The recall I am referencing was issued in 2022 after the NHTSA issue was brought to their attention in 2019. Recall Action Number N336v3, date of issue May 31, 2022. I am experiencing the same exact issue as addressed in the recall. No warnings, nothing. One minute my door is closing and the next it is open.

NHTSA ODI 11623782

TL* THE CONTACT OWNS A 2016 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V390000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. LAND ROVER CHARLOTTE (6940 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 536-4270) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11258286