What 130 owners told NHTSA about the 2016 Kia Sportage Plug-in Hybrid

Blind spot. Numerous times the driver mirror is large and close to the window /door frame causing a huge blind spot as to where I've almost hit people crossing in a crosswalk, mostly by making a left turn.

NHTSA ODI 11559800

On July 30, 2022 I took my car to Greenway Kia East Orlando due to two traction warning lights that were on. After weeks and months of Kia not knowing what was wrong with the car I was finally told that it was an electrical harness and that my warranty company was non responsive. I decided to call my warranty company and after back and forth they said they would not approve what Kia wanted to do because they needed to fix the initial issue which I believe to be the same. The service manager from Kia, Gina Carpio then told me there was nothing else they could do, so I asked them on December 14th to put my car back together the way that on dropped it off on July 30th so that I can pick it up and take somewhere else. A couple of months prior to this I asked them to do the same, since they couldn’t figure out what was wrong and their response at the time was that they couldn’t release the car to me because it was not safe to drive. Fast forward to December 16, 2022 when I picked up the car after almost five months I noticed that nothing on the console was working, so no ac, heat, defrost, radio, backup camera etc. I also noticed that the drivers side door would not open with the key fob or my hand and it looks like someone try to pry it open. When I told all of this to the service manager, Gina Carpio she didn’t know why anything wasn’t working so she called a tech and also told me she would order the part of my door that was prayed in, even though that isn’t the only issue with the door. So almost five months later I have a car that is in worse condition. I can’t see when it rains or is cold outside and I have to go in through the passenger side to unlock the drivers side door so I can get in.

NHTSA ODI 11498901

WIFE HERD A LOUD POP NOISE OUT SIDE 7 AM SUNDAY LOOK OUT SIDE DID NOT SEE ANY PROBLEM. WE WERE GETTING READY TO LEAVE FOR CHURCH WENT TO WARM UP CAR AND I NOTICED SOME GLASS AND FOUND THAT THE PANORAMIC GLASS WAS SHATTERED. CAR IS KEPT UNDER CAR PORT.. I AM AWARE THAT SOME OF THESE CARS HAVE WINDOWS EXPLODE

NHTSA ODI 11286404

MY HUSBAND AND I WERE DRIVING OUR 2016 KIA SPORTAGE THAT WE HAD BOUGHT ON 05/23/2018 (JUST MADE THE FIRST PAYMENT THE DAY BEFORE) TO MYRTLE BEACH SC, WE HEARD A POP, I LOST FUNCTION TO THE GAS, PULLED TO THE SIDE OF THE ROAD AND POPPED THE HOOD TO FIND FIRE FLAMES COMING FROM THE ENGINE. WE GRABBED WHAT WE COULD OUT OF OUR CAR AND RAN AS FAR AWAY AS WE COULD. IT WASN'T EVEN 2 MINUTES LATER AND THE WHOLE CAR WAS IN FLAMES AND EVERYTHING WAS DESTROYED. ALL THAT WAS LEFT WAS THE FRAME OF THE CAR. WE JUST GOT MARRIED IN OCTOBER OF 2017, THIS WAS OUR FIRST MARRIED PURCHASE AND WAS SUPPOSE TO BE OUR FAMILY CAR AND WE WATCHED IT BURN TO THE GROUND IN FRONT OF US. WE ALSO LOST A LOT OF VALUABLES IN THE FIRE.

NHTSA ODI 11105067