Dec 27, 2020Engine
MY 2016 KIA SOUL HAS CHECK ENGINE LIGHT MALFUNCTION. NO MECHANIC HAS DETERMINED WHAT IS THE CAUSE AND HOW TO CORRECT THIS MATTER. THE CAR HAS PROBLEMS WITH IDLING, AND PERFORMANCE. THE CAR HAS ONLY 37K MILES. AFTER SPENDING OVER $300, I WAS TOLD SORRY WE HAVE NO ANSWER. JUST IGNORE THE PROBLEM. WHAT HAPPENS IF IT CAUSES A FIRE OR BREAKS DOWN ON THE HIGHWAY? THE INTERNET IS INUNDATED WITH THE SAME ISSUE. KIA DEALERSHIPS CAN'T SEE MY CAR, BECAUSE THEY HAVE TOO MANY RECALLED CARS FOR ENGINE FIRES. WHAT IF MY CAR EXPLODES??? CATCHES FIRE? THERE IS SOMETHING WRONG WITH THIS CAR. I WANT IT RECALLED.
NHTSA ODI 11385162
Dec 22, 2020Engine
2016 KIA SOUL 2.0 ENGINE LOSES POWER INTERMITTING ENGINE LIGHT INTERMITTING OIL LIGHT AND POSSIBLY RODS KNOCKING THE HIGHWAY AND TURNING
NHTSA ODI 11384500
Dec 19, 2020Engine
I HAD RECEIVED MY LAST AN OIL CHANGE ON 8/3/2020 AT 78,901 MILES ON 10/20/2020 MY CARS OIL LIGHT TURNED ON WHILE IDLING, I TURNED DOWN MY MUSIC AND HEARD THE ENGINE HAD A SLIGHT RATTLE. I DROVE LESS THAN 6 MILES TRYING TO GET TO THE NEAREST SERVICE LOCATION AND THE ENGINE STALLED CAUSING ME TO PULL OVER ON THE SIDE OF THE HIGHWAY. UPON INSPECTING THE DIPSTICK IT WAS DETERMINED THAT THERE WAS LITTLE OIL ON MY DIPSTICK AND I WAS SITTING AT LESS THAN 81,500 MILES. I FILLED THE ENGINE WITH OIL IN HOPES TO GET IT GOING AND IT DID TURN ON BUT WAS MAKING AN EVEN LOUDER RATTLING NOISE. CHECKING THE DIPSTICK AGAIN, PIECES OF METAL COULD BE SEEN IN THE VERY BLACK OIL. THIS IS A SIMILAR COMPLAINT TO OTHER ENGINE RECALLS KIA HAS PUT OUT FOR SIMILAR ENGINES PRODUCED DURING THE SAME TIME FRAME. I TOOK MY VEHICLE TO THE LOCAL KIA DEALERSHIP AND NEITHER THEM NOR MY SERVICE AGREEMENT PROVIDER AGREED TO COVER REPAIR COSTS.
NHTSA ODI 11384212
Dec 16, 2020SuspensionAirbagsBody & structureCrash
THE CRASH AT ABOUT 2:30AM EARLY TUESDAY MORNING ON NOV. 24, 2020, ON HER WAY HOME FROM HER NEARBY 2ND SHIFT JOB, MY WIFE'S 2016 KIA SOL WAS HIT HARD ON THE DRIVER'S SIDE BY A CAR BEING PURSUED BY POLICE. LUCKILY, AND POSSIBLY BECAUSE MY WIFE IS SHORT AND SITS HIGH, SHE APPEARS UNINJURED ALTHOUGH VISIBLY SHAKEN AND VERY NERVOUS ABOUT NIGHT DRIVING. MY WIFE HAD PULLED HER CAR OVER TO THE RIGHT SIDE OF THE 4+ LANE ROAD WHEN SHE HEARD SIRENS. WHILE PULLED OVER WITH THE CAR RUNNING AND HER FOOT ON THE BRAKE, THE PERPETRATOR'S VEHICLE CRASHED INTO THE DRIVER'S SIDE AND PUSHED HER CAR SEVERAL FEET FURTHER TO THE RIGHT, CRUMPLING THE DOORS AND BREAKING OFF THE LEFT REAR WHEEL AND SUSPENSION FROM THE IMPACT. THE POLICE REPORT SHOWED THAT THE PERPETRATOR'S VEHICLE APPROACHED HER CAR FROM THE FRONT LEFT, BUT THE VEHICLE HIT THE VERY SHORT KIA SQUARELY AND ONLY IN THE TWO DRIVER'S SIDE DOORS WITH NO DAMAGE TO THE FRONT OR REAR FENDERS. CLEARLY NOT SIDESWIPED WHERE THE ENTIRE SIDE WOULD HAVE BEEN DAMAGED. ALLSTATE INSURANCE TOTALED THE CAR AND PHOTOS FROM THE ACCIDENT SCENE AND TOWING YARD ARE ATTACHED, AS IS THE POLICE REPORT. NO AIRBAGS DEPLOYED! NONE OF THE KIA'S AIRBAGS DEPLOYED. WE BOUGHT THE CAR NEW IN LATE 2015 AND IT HAS BEEN COMPLETELY SERVICED SINCE THEN AT THE ORIGINAL KIA DEALER. THEY RECENTLY UPDATED THE CAR'S COMPUTER UNDER A KIA RECALL. ON DEC. 4, 2020, I CONTACTED THE KIA CONSUMER ASSISTANCE CENTER (KAYLEE C AT 949-468-4689) AND ASKED WHY THE AIRBAGS FAILED. AFTER LOOKING AT PHOTOS I SENT HER AND FROM THE COPART LOT, SHE QUICKLY SAID THE CAR WAS "SIDESWIPED AND NOT HIT HARD ENOUGH TO DEPLOY THE AIRBAGS". HER RESPONSE WAS PROTECTING KIA LINE AS ANY REVIEW OF THE PHOTOS SHOWS THAT HE CAR WAS HIT FROM THE SIDE VERY HARD AND NOT SIDESWIPED. I ASK THAT NHTSA INVESTIGATE THIS INCIDENT AS IT'S UNLIKELY THAT ONLY MY VEHICLE HAS THIS POTENTIALLY FATAL FLAW.
NHTSA ODI 11383822
Dec 14, 2020EngineFuel system
WHEN I CALLED THE DEALERSHIP ABOUT THE CODE THAT POPPED UP WHEN I USED MY READER TO READ THE CHECK ENGINE LIGHT THAT POPPED UP TWO DAYS BEFORE THANKSGIVING. IT SAID IT WAS THE CATALYTIC CONVERTER. THE KIA LADY TOOK MY VIN AND SAID THERE WAS NO RECALLS BUT EVERYONE WITH MY CAR WAS CALLING IN ABOUT IT. AND THE PART ITSELF IS 1200 DOLLARS. HOW MANY OTHERS HAVE TO GO THROUGH THE EXACT SAME THING WHICH ALSO SAYS IT CAN RESULT IN LOSS OF CONTROL. AS A MOTHER WITH A TODDLER WHO CHOSE THIS CAR BASED ON ITS AFFORDABILITY AND SAFETY FEATURES. THIS IS UNACCEPTABLE. THERE NEEDS TO BE AN ISSUE RECALLED IMMEDIATELY. THE CAR IS A 2016 KIA. THERES SHOULD BE NO REASON THAT I WOULD HAVE TO PAY 3000 DOLLARS TO REPLACE A PART THAT EVERYONE'S HAVING TO REPLACE OR YOUR CAR WILL LITERALLY BREAK DOWN FOR GOOD. THE PO50A CODE.
NHTSA ODI 11383429
Dec 10, 2020
STEVENS CREEK KIA IS DENYING TO FIX MY CATALYTIC CONVERTER EVEN THOUGH IT'S PART OF THE RECALL. THEY WANT TO CHARGE ME $250 FOR THE DIAGNOSTIC TEST AND TO FIX THE CONVERTER. THE RECALL DETAILS STATES THE DAMAGED CONVERTER WILL BE REPLACED AT NO COST TO THE CUSTOMER BUT THEY ARE DENYING ANY SERVICE UNLESS I PAY. I NOTIFIED KIA AND NOTHING IS BEING DONE. STEVENS CREEK KIA LIED TO ME THAT MY RECALL WAS DONE ON TUESDAY 12-8-20 AND WHEN I SHOWED UP MY CAR WAS STILL NOT RUNNING, THEY STILL GAVE ME MY KEYS AND TOLD ME IT WAS ALL GOOD TO GO. THEY PUT MY IN DANGER, MY CAR WOULD'VE BLOWN. THEY KNEW MY CAR WASN'T RUNNING AND STILL DIDN'T DO ANYTHING ABOUT IT AND LIED TO ME IT WAS READY AND WHEN I TOLD THEM THEY HAD TO CHECK THE CATALYTIC CONVERTER AS A PART OF THE RECALL BECAUSE THAT'S WHAT THE RECALL DETAIL STATES THEY COMPLETELY DENIED AND SAID IF I DON'T PAY FOR EVERYTHING THEY WON'T BE CHECKING OR FIXING ANYTHING. THE MANAGER AT STEVENS CREEK KIA HAS NO RESPECT OR REGARDING FOR CUSTOMER SAFETY HE HANDED ME MY CAR NOT RUNNING PAST 10 MILES WITH A BAD CATALYTIC CONVERTER EVEN THOUGH THAT'S WHAT THE RECALL SAYS TO REPLACE. I NEED TO SPEAK TO SOMEONE ON THE PHONE TO FURTHER EXPLAIN EVERYTHING THAT HAPPENED AND EXPLAIN IN MUCH GREATER DETAIL. I DON'T FEEL SAFE OR COMFORTABLE STEVENS CREEK KIA HANDLING MY VEHICLE AT THIS POINT. THEY DON'T CARE TO FIX MY RECALLED CAR.
NHTSA ODI 11382813
Dec 10, 2020Engine
KIA ISSUED A RECALL FOR A SOFTWARE UPDATE. AFTER HAVING A KIA DEALER INSTALL THE SOFTWARE UPDATE MY 2016 KIA SOUL BEGAN EXPERIENCING ENGINE STALLING. THIS WAS IMMEDIATELY AFTER LEAVING THE DEALERSHIP. I TOOK THE VEHICLE BACK TO THE DEALER AND THEY INFORMED ME THAT THE CATALYTIC CONVERTER WAS DAMAGED, CAUSING MY ISSUE. THEY ARE ALSO CLAIMING NO ERROR CODES HAVE BEEN DETECTED, EVEN THOUGH MY CHECK ENGINE LIGHT ILLUMINATED BEFORE AND AFTER THE SOFTWARE UPDATE. MY ENGINE ALSO HAD A KNOCK BEFORE THE SOFTWARE UPDATED. THE KNOCK OCCURRED DURING ACCELERATION AND DECELERATION. THE DEALERSHIP REFUSES TO CHECK FOR ENGINE DAMAGE, EVEN THOUGH THE SOFTWARE RECALL STATES THEY WILL REPAIR ENGINE DAMAGE CAUSED BY THE FAULTY SOFTWARE. THERE ARE ALSO RECALLS ON SIMILAR YEAR KIA SOUL VEHICLES THAT INVOLVE THE FAULTY SOFTWARE AND CATALYTIC CONVERTER DAMAGE. THIS VEHICLE CONDITION IS DANGEROUS AND IS GOING TO GET PEOPLE INJURED OR KILLED.
NHTSA ODI 11382874
Dec 7, 2020Electrical systemEngineFire
UPON PARKING MY CAR I NOTICED THE ENGINE WAS ON FIRE. SMOKE AND FLAMES WERE COMING FROM UP UNDER THE HOOD. THE CAR WAS DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY AND THE FIRE WAS DEEMED ELECTRICAL IN NATURE.
NHTSA ODI 11378375
Dec 6, 2020Transmission & drivetrainEngineFuel system
CAR STOP WORKING AND CATALYTIC CONVERTER BLEW
NHTSA ODI 11378175
Dec 4, 2020
I HAVE NOT HAD A SAFETY FAILURE YET, JUST TO CLARIFY. I BOUGHT THE CAR CERTIFIED IN OCTOBER. IT REVS UP TO 2,500 - 3,000 UPON STARTUP, LOUD ENOUGH FOR A NEIGHBOR TO COME OVER AND TELL ME TO GET IT CHECKED OUT. IT HARD-IDLES AND SHUDDERS WHEN IT'S STOPPED. I'M VERY CONCERNED ABOUT IT BEING UNRELIABLE, BUT MORE WORRIED ABOUT IT BEING UNSAFE WITH THE REVVING. AFTER THREE VISITS TO THE DEALERSHIP FOR THESE ISSUES, I'M TOLD IT'S DUE TO A BAD SOFTWARE UPDATE FROM BEFORE I BOUGHT THE CAR. THEY CAN'T/WON'T TELL ME DETAILS ON THE UPDATE, BUT SAY THAT I'M LUCKY MY CAR IS STILL RUNNING BECAUSE IT PUT A LOT OF CARS "OUT OF COMMISSION". BECAUSE IT'S STILL RUNNING, THE DEALERSHIP AND MANUFACTURER ARE REFUSING TO HELP ME (NO FIX IS AVAILABLE, AND THEY'VE REFUSED A REFUND OR REPLACEMENT). I JUST NEED A SAFE AND RELIABLE CAR. I REFUSE TO SIMPLY TRADE IT IN AND PASS THE PROBLEM ALONG TO SOMEONE ELSE. KIA DID NOT DISCLOSE THE SOFTWARE ISSUE IN ADVANCE AND ISN'T BACKING THEIR PRODUCT. I WONDER HOW MANY OTHER PEOPLE HAVE BEEN AFFECTED.
NHTSA ODI 11377917
Nov 30, 2020Engine
MOTOR BLEW UP AT 73,000 MILES KIA WOULDN'T UP HOLD WARRANTY SO I BOUGHT A SHORT BLOCK FROM KIA MOTORS HAD IT REPLACED AND IN LESS THAN 5 MIN OIL LIGHT CAME ON AND NEW SHORT BLOCK HAD ALREADY SPUN A BEARING KIA WOULDN'T UP HOLD WARRANTY ON NEW SHORT BLOCK EITHER SO I HAD TO JUNK A CAR I STILL OWED OVER 12,000.00 ON
NHTSA ODI 11377164
Nov 24, 2020AirbagsCrash1 injury
ON OCTOBER 28, 2020 I HAD A BOX TRUCK SLAM THE BRAKES IN FRONT OF ME CAUSING ME TO REAR END THEM GOING APPROXIMATELY 25/30 MPH. THE FRONT OF MY KIA WAS SMASHED INTO THE ENGINE AND AIRBAGS DID NOT DEPLOY. I HAVE SUSTAINED MAJOR LONG TERM INJURIES DUE TO THE AIRBAG NOT DEPLOYING.
NHTSA ODI 11376080
Nov 24, 2020Engine
TL* THE CONTACT OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE LOSS POWER AS THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF WAITED FOR A FEW MINUTES, TURNED THE VEHICLE BACK ON WHICH RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO RICART AUTOMOTIVE GROUP (4255 S. HAMILTON RD, GROVEPORT, OH 43125, (614) 836-5321) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE EXHAUST MANIFOLD CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,665.
NHTSA ODI 11376207
Nov 21, 2020EngineFuel system
MY CAR EXPERIENCED A COMPLETE LOSS OF POWER. MAKING IT IMPOSSIBLE TO TRAVEL OVER 50 MPH. NO CHECK ENGINE LIGHT OR CODE THROWN. BROUGHT TO KIA DEALERSHIP AND AFTER 3 WEEKS DISCOVERED THE CATALYTIC CONVERTER WAS CLOGGED AND MELTED. REPLACED 90 DAYS AGO. SECOND IS NOW DESTROYED AND MELTED. WANTS TO INSTALL THE THIRD. SAYS MOTOR IS FINE, NOT RUNNING RICH OR LEAN. NOTHING THEY CAN DO FOR ME AND THEY JUST HAVE TO KEEP UP WITH THIS $3,000 REPAIR EVERY 3 MONTHS AS IT FAILS. VEHICLE IS COMPLETELY UNSAFE TO DRIVE. CONVERTER BEING CLOGGED CAUSES IT TO SHUT DOWN ON THE HIGHWAY. KIA SAYS NOTHING THEY CAN DO, JUST NEED TO KEEP REPLACING THE CONVERTER EVERY FEW MONTHS. A CONVERTER RATED TO LAST 10+ YEARS. HIGHLY UNUSUAL. SPOKE TO OTHER MECHANICS AND THEY BELIEVED THERE WAS A RECALL ON MY CONVERTER FOR THIS REASON BUT MY BIN SHOWS NO RECALL. PLEASE HELP.
NHTSA ODI 11375739
Nov 18, 2020BrakesCrash4 injuries
FOUR CAR COLLISION, KIA SOUL 2016 WAS THE FIRST CAR. SLOWING DOWN FOR A RED LIGHT ON A CITY STREET, BREAKS DID NOT WORK. THERE WERE NO SKID MARKS ON ROAD. NO ONE WAS CITED DURING THE ACCIDENT, OFFICERS ON SITE HAD BELIEF THERE WERE OTHER COMPLICATIONS RATHER THAN DRIVER NEGLIGENCE.
NHTSA ODI 11375311
Nov 18, 2020Engine
AT ABOUT 50 MPH ON A MAIN ROAD THE OIL PRESSURE LIGHT LIGHTED UP. SECONDS LATER THE ENGINE GOT LOUD AND SPILLED A LOT OF OIL ON THE ROAD. LOTS OF SMOKE CAME OUT OF THE ENGINE COMPARTMENT. THE ENGINE BLOCK HAD A HUGE HOLE. LUCKILY THE OIL FUMES DID NOT IGNITE AS THE ENGINE WAS NOT TO HOT, BECAUSE THE DRIVE JUST STARTED SOME MINUTES BEFORE. WITH THE CAR WE BOUGHT A WARRANTY EXTENSION AND THE INSURANCE PAID FOR THE ENGINE REPLACEMENT. THE COST OF THE ENGINE REPLACEMENT WITH A USED ENGINE WAS MORE THAN USD 8.000. WHILE THE CAR WAS AT THE GARAGE WE RECEIVED A RECALL FOR A KSDS SOFTWARE UPDATE TO SENSOR AN ENGINE ISSUE WITH EXCESSIVE CONNECTING ROD BEARING DAMAGE. NOW KIA IS NOT WILLING TO IMPLEMENT THE EXTENDED 120,000 MILE ENGINE WARRANTY DUE TO THE KSDS UPDATE FOR THE CONNECTING ROD BEARING DAMAGE ISSUE TO THE SWAPPED ENGINE. HAD EXTENDED E-MAIL COMMUNICATION WITH KIA ABOUT THAT. KIA CLAIMS THE WARRANTY IS CAR AGE/MILEAGE RELATED, NOT ENGINE RELATED.
NHTSA ODI 11375208
Nov 16, 2020Steering
TL* THE CONTACT CALLED ON BEHALF OF HIS SISTER-IN-LAW WHO OWNS A 2016 KIA SOUL. THE CONTACT STATED THAT AN ABNORMAL POPPING SOUND WAS COMING FROM THE VEHICLE WHILE MANEUVERING THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT'S SISTER-IN-LAW TOOK THE VEHICLE TO GREENWAY KIA OF RIVERGATE (1536 GALLATIN PIKE N, MADISON, TN 37115) WHERE SHE WAS INFORMED THAT AN UNKNOWN RECALL REPAIR HAD BEEN PREVIOUSLY PERFORMED ON THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS INSPECTED AND NOT REPAIRED UNDER THE RECALL. THE CONTACT REACHED OUT TO ANOTHER SERVICE AGENT WHO INFORMED HER THAT THE VEHICLE WAS REPAIRED AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V608000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11374848
Oct 30, 2020Engine
AUGUST 28, 2020 I RECIEVED A LETTER FROM KIA CORPORATE HEADQUARTERS STATING A RECALL ON A 2014 - 2016 KIA SOUL CONDUCTING SOFTWARE UPDATE ON ENGINE TO PROTECT THE ENGINE. GOT THAT COMPLETED AND SEVERAL WEEKS LATER WENT BACK TO THE KIA DEALERSHIP FOR AN OIL CHANGE, WAS ASKED DID I GIVE A GOOD REVIEW FOR KIA AND THE GUY APPEARED UPSSET, ANYWHO AFTER THAT OIL CHANGE MY KIA STARTED TO RUN SLOW AND WOULD NOT ACCERATE TO THE NORMAL SPEED OR SEEMS TO STOP. ASK A MECHANIC AND SAID IT SOUNDS LIKKE THE CATALYTIC CONVERTER. I LOOK UP INFORMATION ON KIA AND THERE IS A RECALL FOR CATALYTIC CONVERTER, HOWEVER, THE DEALERSHIP IS CHECKING FOR OTHER THINGS. HOW DO I PROTECT MY CAR?
NHTSA ODI 11372363
Oct 30, 2020
VEHICLE OCCASIONALLY HESITATES WHEN ACCELERATING, DELAYING FORWARD MOTION FOR A COUPLE SECONDS. THIS CAN BE VERY DANGEROUS WHEN ACCELERATING FROM STOP OR WHEN TURNING EITHER DIRECTION. THIS HAS BEN REPORTED TO DEALER SINCE WE BOUGHT IT NEW AND THEY ARE UNABLE TO DUPLICATE IT OR FIND ANY PROBLEM. WE HAD A 2015 KIA SOUL & TRADED IT BECAUSE IT DID IT EVEN MORE OFTEN THAN THIS ONE. WE THOUGHT IT WAS JUST THAT ONE CAR, BUT THIS ONE DOES IT TOO BUT NOT QUITE AS OFTEN. IT DID IT AGAIN 3 TIMES YESTERDAY, BUT MAY NOT DO IT FOR WEEKS AT A TIME SO VERY DIFFICULT TO DIAGNOSE. I HAVE READ ON SEVERAL FORUMS THAT OTHER OWNERS ARE HAVING THE SAME PROBLEM. IT HAPPENS AFTER STOPPING, LIKE AT A STOP SIGN, OR MORE OFTEN WHEN TURNING EITHER DIRECTION AFTER WE HAVE BEEN DRIVING. I HAS ALMOST CAUSED US TO HAVE AN ACCIDENT SEVERAL TIMES, EITHER REAR-ENDED OR BROADSIDED WHILE TURNING.
NHTSA ODI 11372421
Oct 29, 2020
HAD TO REPLACE CATALYTIC CONVERTER AT 80100 MILES EVEN AFTER RECALL WORK HAD BEEN SATISFIED
NHTSA ODI 11367109
Oct 27, 2020Engine
WHILE DRIVING ON THE FREEWAY (70MPH) , THE ENGINE BEGAN TO KNOCK AND SHAKE THE CAR. THEN THERE WAS A BANG, AND SEVERAL PUFFS OF WHITE SMOKE, AND THE CAR DIED. WE HAD IT TOWED TO THE SHOP, AND THEY TOLD US THAT A PISTON SHOT THROUGH THE BOTTOM OF THE ENGINE BLOCK, AND DRAINED ALL THE OIL IN THE CAR. THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. QUOTED COST TO REPAIR 9K FOR A USED ENGINE, 15K FOR A NEW ENGINE. THE CAR WAS WELL MAINTAINED, AND SERVICED REGULARLY.*DT CONSUMER STATED FOLLOWING CODES FROM DIAGNOSTIC P0326, P0014 P0303.*JB*DT CONSUMER STATEDMANUFACTURER COULD NOT DO ANYTHING ABOUT.*JB
NHTSA ODI 11366658
Oct 23, 2020Engine
2016 KIA SOUL 2.0L SERVICED REGULARLY RUNNING FULL SYNTHETIC. OIL CHANGED 10/1/2020, ON 10/19/2020 THE OIL WAS CHECKED IN THE MORNING AND FULL AT THAT TIME, ON WEDNESDAY 10/21/20 CHECK ENGINE LIGHT CAME ON - CODE WAS PO441 WHICH IS AN EVAP ISSUE, BUT CAR STARTED KNOCKING PRETTY BAD WHILE DRIVING ON THE HIGHWAY. PULLED INTO GAS STATION IMMEDIATELY AND CHECKED THE OIL AND THE OIL HAD DISAPPEARED COMPLETELY, NOT EVEN REGISTERING ON THE DIP STICK. TRIED TO ADD OIL AT THIS POINT BUT IT WAS TOO LATE THE ENGINE HAD THROWN A ROD.
NHTSA ODI 11366003
Oct 21, 2020Engine
LAST SUMMER WE WERE ON VACATION, DRIVING FROM TEXAS TO KANSAS. WHILE DRIVING ON THE HIGHWAY, WE NOTICED THAT THE ENGINE STARTED SOUNDING LIKE A DIESEL ENGINE. I PULLED OVER TO THE SHOULDER, SHUT THE ENGINE OFF AND CHECKED THE OIL. I NOTICED THAT WE HAD SPONTANEOUSLY LOST OIL. NO LEAKS OR ANYTHING. WE PULLED INTO AN AUTO PARTS STORE AND PURCHASED 3 QUARTS OF 5W-20 SYNTHETIC CASTROL GTX SYNTHETIC OIL, I ADDED THE OIL AND THE RATTLING STOPPED. NOW THE ENGINE AGAIN HAS DONE THE SAME THING AND NOW ITS IN NEED OF EXPENSIVE REPAIRS BECAUSE THE ENGINE HAS A PISTON ROD KNOCK DUE TO SPONTANEOUS OIL LOSS.
NHTSA ODI 11365617
Oct 12, 2020EngineFuel system
I WAS ON MY INTO WORK AND MY VEHICLE STARTED TO SLOW DONE ON THE HIGHWAY. I WAS TOLD SOMETHING POPPED OUT UNDER NEATH MY VEHICLE AND THE VEHICLE STARTED TO SMOKE. SOME SORT OF A ROD THAT MUST OF CAME OFF. I HAD THIS TOWED TO OUR COMPANY MECHANIC AND THEY SAID THAT I MIGHT HAVE TO REPLACE THE WHOLE ENGINE.
NHTSA ODI 11363979
Oct 10, 2020Engine
I WAS DRIVING NORMAL AND THE CAR JUST STOPPED WHEN I TRIED TO DRIVE SHE HAD A LOUD NOISE AND NO POWER
NHTSA ODI 11363728