What 1,236 owners told NHTSA about the 2016 Kia Sorento

(Transmission and motor) I had taken my car to the dealership on XXX for recalls and all the signal were fine before going there. They took my car back to do the recalls and my son and I waited . Once they were done we left closer to closing time is noticed there was a burn mark on my dash board that wasn’t there before the recalls. Going forward on the way home. We were waved down by a man stating that my signal and brake light weren’t working . So that next day we took my car back to the dealership to see what happen, why all the sudden different alerts were coming up. They had the same mechanic relook at the car and a when finish 31/2 hour latter was told I needed a new transmission, costing $7384.94 which I don’t have . They charge me $179.00 just to confirm what they said about needing a new transmission. I was devastated and confused why I wasn’t told that the day before. So a few days later I took it to another machanic to see if the could see why the lights weren’t working and he ended up putting new bulbs in and got them working but also he put it in a diagnosis machine 2 of them and couldn’t get a reading at all and said I should take it back to find out why he couldn’t get a reading. I was so frustrated at that point I just was upset! I then had a friend of the family mechanic look at it and he said it wasn’t the transmission it was a knock sensor that I needed so I ordered it. When I called him to install the knock sensor he was too busy to do it and it had already been a whole month of waiting so I reached out to a place in Cumberland RI to see if he could install the knock sensor had it towed there and he kept it for three days and said it was a transmission computer and he tried two of them and neither of them worked and charged me $150 for that I was humiliated and crying , I went there to have my car towed home seen him while waiting for the tow truck to come he said I needed a new transmission and now a motor, crying again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11748819

Fire at the rear bumper of car

NHTSA ODI 11741030

To Whom It May Concern, I am submitting a formal safety complaint regarding my Kia Sorento and a recurring brake light failure that poses a serious risk to my safety and the safety of my children. After every single oil change, without exception, my brake lights stop functioning properly. This has happened repeatedly and consistently. Most recently, immediately after an oil change, both brake lights went out. I replaced the bulbs, but the issue did not resolve. Instead, the lights are now stuck on continuously, which strongly suggests a failure related to the brake light switch or associated electrical components—not normal wear and tear. This pattern is extremely concerning. The fact that the failure occurs every time the vehicle is serviced indicates either a defect in the design or a component that is highly susceptible to failure during routine maintenance. Brake lights are a fundamental safety feature. When they fail, other drivers are not alerted when I am slowing down or stopping, putting me, my children, and everyone around me at risk of a serious rear-end collision. I understand that brake light switch failures have been a known issue in Kia vehicles in the past, including recalls for similar defects. Given the repeated nature of this problem and the safety implications, I do not believe I should be responsible for the cost of repairs for what appears to be a known or recurring defect. I am requesting that this issue be formally investigated and that Kia be required to repair or replace the faulty brake light switch and any related components at no cost to me. Additionally, I ask that this matter be reviewed to determine whether further action, including a broader recall or service campaign, is necessary to protect other drivers. This is an ongoing and dangerous issue that has now occurred multiple times. I should not have to worry that a routine oil change will leave my vehicle unsafe to drive. I urge you to take this complaint seriously and act quic

NHTSA ODI 11733830

All tail lights of suv go in an out randomly.

NHTSA ODI 11721535

The contact owns a 2016 Kia Sorento. The contact stated that while driving at 50 MPH and depressing the accelerator pedal, the vehicle speed decreased. The contact was able to pull into a parking lot safely. The contact attempted to restart the vehicle, but the vehicle failed to restart as intended. An independent mechanic and a dealer were contacted. The vehicle was towed to the dealer, where it was diagnosed that the engine starter needed to be replaced. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

NHTSA ODI 11708052

Vehicle: 2016 Kia Sorento, VIN [XXX] Incident Date: November 13, 2025 Incident Location: Durham, NC (3828 Guess Rd) Cause of Loss: Engine Fire, confirmed by Durham Fire Department Report (Incident #253663) as "originated from under the hood." TECHNICAL NARRATIVE & SYMPTOMS (CRITICAL FOR LIABILITY): I am filing this complaint to report a catastrophic vehicle fire that I believe is directly linked to multiple acknowledged manufacturing defects that create a fire risk in Kia vehicles. ABS/Traction Control Light Warning (Direct Fire Risk Symptom): Immediately prior to the loss, the ABS and Traction Control warning lights were constantly illuminated. This is a known precursor symptom for the defective Hydraulic Electronic Control Unit (HECU) or ABS Module short-circuit, which has been cited in numerous Kia fire recalls (e.g., NHTSA 20V019, 20V519). The fire's origin under the hood is consistent with this component failure. Prior Engine Failures (Systemic Defect History): This vehicle has a history of catastrophic manufacturing defects: The engine assembly was replaced in 2023 due to the known Theta II Rod Bearing Failure. The knock sensor was replaced in September 2025 as part of the KSDS Product Improvement Campaign, demonstrating the vehicle was still under active service for critical engine monitoring defects just weeks before the fire. Potential Tow Hitch Wiring Fire Risk: The vehicle was fully engulfed, but the fire may also be linked to the defect cited in NHTSA Recall 22V703 (tow hitch wiring harness short circuit, which also poses a fire risk). I require a full investigation into this defect leading to compensation for the total loss of the vehicle and consequential damages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11703758

The car was running as normal and then randomly it started kind of rough and seemed like maybe just cold. But I had my mechanic take a look, and he said that when he started it, which was the next day that it made a loud knocking sound upon start. On the 30th I had it towed out to West Hills Kia in Bremerton. And they reported back that the engine needed full repair. I only owned this car one year and before me it was reportedly well maintained. I maintained it well also! Kia is denying all recall, but it’s a 2016 Kia sorento. It’s within the one or two years that the recall doesn’t cover??? The brake lights also work and always one of them is not working. It is not exclusively one or the other but the bulbs keep burning out. I need to know what to do to get this engine fixed, and it should fall under the bad engines that Kia’s have!

NHTSA ODI 11703351

The red steering wheel with an exclamation point pops up on the dashboard and instantly I lose power steering the wheel gets really hard, it went out as I was making a turn and I almost hit the truck . I had to yank the wheel really hard to control the steering, then had to pull over turn the truck off then back on to reset the problem. This have been going on mildly for a few years now has gotten to its worst

NHTSA ODI 11685439

My headlights flicker when the left turn signal is used. I have taken this vehicle to the dealership previously for headlight flickering issues. I have owned it since 2019. When the lights flicker at night driving at highway speeds, it is dangerous for me and other drivers around me. The Ray Skillman Kia dealer has confirmed these issues and offered fixes that have not lasted. the most recent flickering did not come with warnings or messages prior to malfunctioning.

NHTSA ODI 11682777

This scenerio happened and fire resulted with total loss. Fuel system, gasoline: Delivery: Hoses, lines/piping, and fittings Recall date 2018-12-18 Recall no. 18V907000 Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak. Hide details Recall consequence A fuel leak in the presence of an ignition source can increase the risk of a fire. Recall action Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

NHTSA ODI 11679556

Odometer Fraud. The contact purchased a 2016 Kia Sorento. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 97,000, and at the time of registration, it was discovered that the mileage was 167,000.

NHTSA ODI 11677362

The specific issue I’ve encountered is that the vehicle intermittently becomes stuck in “Park” and cannot be shifted into “Drive” or any other gear using normal methods. The only workaround has been to manually engage the shift lock override by inserting a screwdriver or similar tool into the override slot near the gear shifter. This is not a normal or acceptable method of operating the vehicle and clearly indicates a failure of a system that should function reliably. Upon further investigation, I discovered that this problem is not isolated. Hundreds of Kia Sorento owners from various forums and complaint boards (including Reddit, Kia owner groups, [XXX] , and even other reports on NHTSA.gov) have documented the same problem with identical symptoms: the gear shifter becomes stuck in Park, the brake lights do not illuminate, and in many cases, this is traced back to a faulty Body Control Module (BCM). Many owners have noted that when they contacted Kia corporate or their dealerships, the representatives either acknowledged the issue was known but not recalled, or simply claimed there was no current recall to address it. This is disappointing and raises serious questions about Kia’s willingness to take accountability for systemic flaws in their vehicles. I respectfully request that NHTSA: 1.Initiate an investigation into the prevalence and root cause of BCM-related failures in the 2016 Kia Sorento, particularly those that result in gear shift locking and/or brake light malfunction. 2.Evaluate whether this issue meets the criteria for a safety-related recall. 3.Require Kia Motors to issue a recall and provide cost-free repairs or replacements of the affected components to all impacted vehicle owners. 4.Monitor any further consumer complaints to determine the full extent of the issue across other model years, trims, or vehicles using the same BCM design. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11671966

While I am driving it can be jerking anytime and also the slippery light come on the dashboard.Sometimes the engine light come on too.

NHTSA ODI 11670747

Vehicle stuck in park. Able to use emergency procedure to drive. Repair of fault would have cost 1600.00 if not covered by my extended warranty. There is a similar recall for not requiring brake to be applied before the shifter can select a gear. This is caused by the BCM body control module. I believe that most of these units are failure prone and they control a number of functions that are related to safety.

NHTSA ODI 11670647

I own a Kia Sorento with a recurring electrical wiring failure that affects the passenger-side blinker and hazard lights. The issue has been “repaired” multiple times, but it returns within a day. This prevents me from safely signaling lane changes or using hazard lights in dangerous situations. The wiring becomes loose or faulty repeatedly, creating a persistent safety hazard. This defect has not been permanently resolved despite multiple service visits. I am concerned for my safety and the safety of others on the road.

NHTSA ODI 11670306

The shift interlock system stopped allowing the car to come out of park however the vehicle would still roll when in Park, have to do a manual override to take it out of park but it will hesitate on the highway. I have had too many near miss accidents with this vehicle. Especially due to my break lights working intermittently although they've been replaced. I'm not sure if it's electrical (my locks would randomly lock and unlock) or due to the shifting gear.

NHTSA ODI 11656690

The instrument cluster blacks out in the middle of a drive or will not come on when initially started. Seems to work when it wants to. Yes, vehicle is available for inspection and we have a video of this defect. Yes, this is a safety issue because no other warning lights or warning system can work. Sometimes the speedometer shows 60mph while sitting still or 0mph while driving. This glitch makes it impossible to verify the speed, if lights and signals are working, airbags active, etc The dealership was advised but nothing done and was told no recalls so can't help without having to come out of pocket. At first it would flicker and get lines like a broken TV screen. We bought car in 2023 about 6 months in is when flickering started. It stopped for awhile. It is on more than off but presents a safety issue for my 18 yr old daughter who it was purchased for.

NHTSA ODI 11647229

Engine blew. Getting on interstate, vehicle blew when accelerating on interstate and died right before getting on. Could have been very dangerous if it had made it on the interstate itself. No warning lights or indication ther was a problem. It was maintained regularly. It had 125000 miles on it. A/c fan quit working due to electrical issues. Drivers side brake light blew several times. It was life changing and not for the good. There have also been a few other minor problems.

NHTSA ODI 11647258

My heated seats stopped working when my new engine was installed and I took it to the dealership and they never fix it and charged me 200.00 and then my air and heat keeps coming on and off then I got my new engine installed

NHTSA ODI 11644517

UNKNOWN

NHTSA ODI 11638858

The rear camera on my 2016 Kia Sorento no longer works. Over the past year, the camera images have been getting blurry and smaller. Now, there is no indication or warning of cars or people behind my vehicle, which is a safety concern. I found online that there is a recall on the rear camera for this model, but the dealership claims they haven't been informed. I'm worried about the safety risks this presents.

NHTSA ODI 11638895

I am financing a 2016 Kia Sorrento from the Burns Ford of York by here pay here of South Carolina I had the car for less than two weeks and the car would not go in park and sometimes it would not come out of park . I am trying to find all recalls that have been fixed on the car before vin# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11636283

The contact owns a 2016 Kia Sorento. The contact stated that either while driving or while parked, the body control module failed to respond as designed while depressing the brake pedal. The vehicle was taking to an independent mechanic where it was diagnosed that the body control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

NHTSA ODI 11629980

I am having an issue with my Kia headlights when on dim. The lights are so dim I am afraid to drive the car at night because I am scared I will hit a person, animal or object. I am replacing light bulbs frequently. Cars are flashing their lights at me (when I need to drive at night) because of the dimness. I took my car to a Kia dealer and they could not diagnosis the problem. They advised to replace the entire headlight assembly with a cost of $2,600.00. I am on Social Security and can't afford to have the repair made. I have read a lot of complaints of other Kia lighting issues. I feel a recall should be made immediately due to the seriousness of the issue.

NHTSA ODI 11621648

my car is completely in good working order but i want to send it to tyro and they say i have a problem with it SC249F TOW HH INSPECT/REPLACE +FUSE: DIO (NHTSA #22V703)

NHTSA ODI 11618373