What 1,237 owners told NHTSA about the 2016 Kia Sorento Plug-in Hybrid

TL* THE CONTACT'S FAMILY MEMBER OWNED A 2016 KIA SORENTO. AFTER DRIVING APPROXIMATELY 15 MILES AND PARKING THE VEHICLE, IT SUDDENLY CAUGHT FIRE UNDER THE HOOD. THE DRIVER QUICKLY EXITED THE VEHICLE. THE CONTACT AND THE FIRE DEPARTMENT ATTEMPTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT STATED THAT A LOUD POPPING NOISE OCCURRED, THE VEHICLE STARTED TO SMOKE, AND THE TEMPERATURE GAUGE OVERHEATED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHILE COASTING THE VEHICLE TO THE SIDE OF THE ROAD, IT DECELERATED AND FLAMES APPEARED UNDER THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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I DROVE MY KIA SORRENTO FROM ROCHESTER NY TO OSWEGO NY WITHOUT INCIDENT. I HAD NO CAR TROUBLE NOR HAVE I IN THE DISTANT PAST. I PARKED IN A LOT AND TURNED OFF THE CAR. SMOKE BEGAN TO EMIT FROM UNDER BOTH SIDES OF THE HOOD. AS I GATHERED MY PURSE AND COAT, THE SMOKE BECOME MORE VOLUMNIOS AND DARK. AS LEFT THE VEHICLE, I INSPECTED MY DASHBOARD FOR SIGNS OF OVERHEATING OR A LIT INDICATOR LIGHT. NOTHING WAS LIGHT OR OVERHEATED PER THE DASH. AS I EXITED THE CAR, THE CAR WAS ON FIRE. A MAN IN A CAR PARKED NEAR ME, APPROACHED THE CAR WITH HIS FIRE EXTINGUISHER, AIMED UNDER THE CLOSED HOOD AND SPRAYED. IT DID NO GOOD. AS HE DID THIS, I CALLED 911 TO REQUEST A FIRE CREW. BY THE TIME THEY ARRIVED, THE CAR WAS ENGULFED IN FLAMES. THE CAR IS A TOTAL LOSS, JUST METAL CHARRED REMAINS.

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S10 DIRECT REPLY - A LETTER FROM A CONSTITUENT WHO SENT IN A COMPLAINT REGARDING ENTERPRISE RENTAL. NOT CONGRESSIONAL. *LD THE CONSUMER STATED THE VEHICLE JOLTED INTO A DITCH. THE CONSUMER WAS HAVING ISSUES HAVING THE VEHICLE RECALL REPAIR COMPLETED. THE MANUFACTURER WAS NOTIFIED. *JS

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THE CAR WAS STATIONARY WITH THE ENGINE RUNNING, WAITING FOR ABOUT 2 MINUTES WHEN I SMELLED A STRONG EXHAUST SMELL. I BEGAN TO DRIVE, AND WITHIN 30 SECONDS SMOKE STARTED COMING FROM UNDER THE HOOD. I PULLED OVER AND STOPPED THE ENGINE JUST AS FLAMES CAME OUT FROM THE RIGHT SIDE OF THE HOOD. IN LESS THAN 5 MINUTES THE ENGINE WAS ENGULFED IN FLAMES. THE FIRE FIGHTERS ARRIVED A MINUTE LATER AND TOOK QUITE SOME TIME TO EXTINGUISH THE FIRE. THE ENTIRE ENGINE AND FRONT OF THE CAR WAS BURNED COMPLETELY. THE CAR IS TOTALED. WE HAVE FILED A CLAIM WITH OUR INSURANCE AND REPORTED IT TO KIA.

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SPARKS COMING FROM BATTERY BOX, LIGHTS IN DASH GO OFF AND ON CAN NOT ACCELERATION AND BACK AXLE IS LOOSE. I BOUGHT THIS USED IN DOTHAN KIA LAST YR. THE CAR JUST WENT DOWN PAST 2 MONTHS. CAN'T DRIVE MY EXPENSIVE CAR

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GOING 45 MILES PER HOUR AND HIT IN LEFT FRONT AND DRIVEN INTO THE SIDE OF A PARKED CAR AND NO AIRBAG DEPLOYMENT. ALL 3 CARS WERE TOTALED AND KIA MOTORS SAID THE AIRBAGS SHOULD NOT HAVE COME OUT.

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OCTOBER 10, 2018 DROVE CAR INTO DRIVEWAY, SHUT CAR OFF, PARKED, WENT INTO HOUSE FOR ABOUT 2 MINS, CAME BACK TO CAR, IT WAS SMOKING FROM UNDER HOOD. I TURNED ON FAUCET IN GARAGE, AND SPRAYED WATER ON CAR. CALLED 911. WITHIN 2 MINS, I SAW FIRST SPARK, LEFT AREA, RAN OVER TO MY SISTERS HOUSE, NEXT DOOR, ON PHONE WITH 911 AND WITHIN 4 MINS OF CAR SMOKE, BURST INTO FLAMES, 2 EXPLOSIONS. FIRE DEPT ARRIVED WITH IN 10 MINS OF SMOKE DETECTION. FLAMES HIGHER THAN THE HOUSE. CAR TOTALED, AND HOUSE SIDING MELTED AWAY FROM HOUSE.

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. APPROXIMATELY FIVE MINUTES LATER, THE FRONT OF THE ENGINE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY DECLARED THE VEHICLE TO BE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A LOCATION DETERMINED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. *DT *JB

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DRIVER WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED FLAMES AND SMOKE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS IMMEDIATELY CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. FIRE AND POLICE REPORTS WERE FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER (GARY LANG AUTO/KIA, 1107 IL-37, MC HENRY, IL) WAS NOTIFIED OF THE FAILURE, BUT THE CAUSE OF THE FIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 25 MPH, THE CONTACT WAS INFORMED BY AN ONCOMING MOTORIST THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS INFORMED BY ONE OF THE FIREFIGHTERS THAT THE FIRE ORIGINATED AT THE FUEL LINE BY THE FIREWALL. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY. KENDALL KIA OF NAMPA (LOCATED AT 15700 N IDAHO CENTER BLVD, NAMPA, ID 83687, (208) 467-7000) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. *JS

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I WAS DRIVING ON A MAJOR INTERSTATE IN GA (I-75 SOUTHBOUND). TRAFFIC CAME TO A STOP; I WAS AT A COMPLETE STOP WHEN I WAS REAR ENDED AT 70MPH BY A 3500 DODGE RAM. I WAS PUSHED INTO THE CAR IN FRONT OF ME WHICH CAUSED MAJOR DAMAGE TO THE FRONT AND REAR OF MY VEHICLE. MY DRIVER'S SEAT BROKE, NOT A SINGLE AIR BAG DEPLOYED AND MY SEAT BELT DID NOT LOCK. THIS CAUSED MY FACE TO HIT THE STEERING WHEEL WHICH BROKE MY JAW IN TWO PLACES, DISLODGED TEETH AND CAUSED ME TO TEMPORARILY BLACK OUT. MY JAW REQUIRED EMERGENCY SURGERY AND I NOW HAVE A PLATE AND FOUR SCREWS IN MY JAW FOR THE REST OF MY LIFE - I'M 25 YEARS OLD. IN ADDITION TO THE PHOTOS BELOW, I HAVE DASH CAM FOOTAGE OF THE ACCIDENT AS IT HAPPENED WHICH I CAN PROVIDE. MY EMAIL IS [XXX] I CAN EMAIL IT IF NEEDED. THANK YOU FOR YOUR TIME PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS *TR

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. THE CONTACT HEARD AN ABNORMAL NOISE WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. AFTERWARDS, FLAMES EMERGED FROM THE FUEL TANK AND THE VEHICLE BLEW UP. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,555. *TT

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WAS TRAVELING ON THE INTERSTATE AT AROUND 60MPH WHEN A LARGE DEER RAN OUT ACROSS THE ROAD. I ATTEMPTED TO SWERVE AND AVOID HITTING THE ANIMAL BUT WAS NOT SUCCESSFUL. I HIT THE DEER AROUND 55-60 MPH WITH A DIRECT IMPACT TO THE FRONT OF THE VEHICLE. THERE WAS EXTENSIVE DAMAGE TO THE FENDER, HOOD, GRILL, RADIATOR AND ACCORDING TO THE INSURANCE CLAIM ADJUSTOR, THE ENGINE WAS SHIFTED BACK INTO THE FIREWALL. DURING THIS IMPACT THE AIRBAGS DID NOT DEPLOY WHICH CREATES A SAFETY CONCERN FOR ME. I SPOKE WITH KIA AND THEIR FINDINGS WERE THAT THE MASS WAS NOT LARGE ENOUGH TO TRIGGER THE AIRBAGS THAT I NEEDED TO EITHER HAVE DIRECT IMPACT WITH ANOTHER CAR OR A WALL OF SOME SORT. I FEEL THAT AN IMPACT AT THAT SPEED AND TO THE FRONT END OF A VEHICLE THE AIRBAGS SHOULD HAVE DEPLOYED. I HAVE THE DOCUMENT THAT KIA SENT IF NEEDED.

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD; HOWEVER, NO FAILURE WAS NOTICED AND THE CONTACT RESUMED DRIVING. APPROXIMATELY ONE MILE DOWN THE ROAD, THE CONTACT STOPPED AT A STOP SIGN. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAITED A FEW SECONDS AND DEPRESSED THE ACCELERATOR PEDAL AGAIN. THE VEHICLE ACCELERATED AND AN EXPLOSION SOUND WAS HEARD UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ALERTED BY ANOTHER DRIVER THAT THE VEHICLE WAS ON FIRE. THE VEHICLE STARTED TO OMIT BLACK SMOKE THROUGH THE VENTS. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.

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I HAD A CAR ACCIDENT IN FEBRUARY 2017 AND MY DRIVER AIRBAG WAS DEPLOY BUT FAILED TO INFLATE IN CONSEQUENCE I HAVE SOME INJURIES THAT INCLUDED MY ARM BROKEN IN 3 PARTS AND MY NOSE BROKEN,MY WRIST OF THE HAND BROKE, A LOT OF BRUISES, MY FACE WAS VERY SWOLLEN

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TL-CONTACT OWNS A 2016 KIA SORENTO ---- VEHICLE CRASHED INTO STORE FRONT--- CONTACT WAS PULLING INTO PARKING LOT PARKING SPACE AND ENGINE REVVED UP AND CRASHED INTO STORE FRONT --- ENGINE WAS REALLY LOUD -- FOOTAGE ON CAMERA IN VEHICLE SHOWS FIRST PART OF ACCIDENT --- THEN BACKED OUT OF STORE AND BACKED INTO EMERGENCY VEHICLE --- CONTACT STATED SHE WENT ONLINE AND SAW RECALLS FOR EARLIER MODEL YEARS BUT NOT THE 2016 MODEL---

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TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT SMOKE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS AND THAT FLAMES EMERGED FROM THE FLOORBOARD AREA NEAR THE DRIVER'S SEAT. IMMEDIATELY, THE CONTACT PULLED THE VEHICLE OVER TO THE RIGHT SIDE OF THE ROAD AND EXITED THE VEHICLE AS THE FRONT END BURST INTO FLAMES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 50,000.

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TRACTION CONTROL - OUR VEHICLE HAS SUSTAINED TWO INCIDENTS INVOLVING THE TRACTION CONTROL SYSTEM. THE FIRST INCIDENT INVOLVED THE TRACTION CONTROL LIGHT ON THE DASH ILLUMINATED INTERMITTENTLY WHILE THE VEHICLE WAS MOVING. THE VEHICLE WAS TURNED OFF THEN BACK ON THE LIGHT WOULD GO OFF. THE DEALERSHIP EVALUATED THE PROBLEM BUT COULD NOT DUPLICATE THE INCIDENT. SEVERAL MONTHS LATER, THE VEHICLE WAS IN MOTION AT APPROXIMATELY 25-30 MPH, IN A RESIDENTIAL NEIGHBORHOOD, IN A MODERATE RIGHT HAND TURN, AND THE TRACTION LIGHT CAME ON DURING THE TURN. THE VEHICLE BECAME UNCONTROLLABLE WHEN THE VEHICLE STEERED TOWARDS THE RIGHT AND FORCED US TO STRIKE A CURB CAUSING STEERING AND WHEEL DAMAGE. THE VEHICLE WAS TAKE AGAIN TO THE DEALERSHIP AND THE MANUFACTURER WAS CONTACTED. WE WERE TOLD THE STEERING SENSOR HAD FAILED BUT THEY COULD NOT DETERMINE WHETHER THIS OCCURRED AS A RESULT OF THE COLLISION OR IF IT FAILED AND CAUSED THE COLLISION. THE VEHICLE HAS BEEN AT THE KIA DEALERSHIP FOR SEVEN DAYS, THE ENGINEERING DEPARTMENT RESPONDED TO ATTEMPT TO DUPLICATE THE PROBLEM AND DOWNLOAD DATA FROM THE VEHICLE'S COMPUTER BUT WE HAVE NOT HEARD THE STATUS AS OF THE 8TH DAY. WE ARE CONCERNED FOR OBVIOUS REASONS AND FEEL THERE'S AN ISSUE AFFECTING THE TRACTION CONTROL SYSTEM WHICH AFFECTS THE STEERING. NOW THAT A COLLISION HAS RESULTED IN THE FAILURE OF THE SYSTEM, IT HAS BEEN VERY DIFFICULT TO GATHER INFORMATION FROM KIA AND FEEL THERE MAY BE OTHER INCIDENTS THAT HAVE BEEN OVERLOOKED AS SIMPLE COLLISIONS. NO DOCUMENTATION HAS BEEN PROVIDED BY THE DEALERSHIP RELATIVE TO EITHER INCIDENT AT THIS TIME.

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WHILE TRAVEL IN RIGHT MOST LANE NORTH ON 15 IN JEFFERSON TOWNSHIP, NJ, I HEARD A LOUD BANG FROM CAR. IMMEDIATELY ALL POWER WAS LOST. GIVEN ROAD HAD NO SHOULDER, I STOP THE CAR IN THE TRAVEL LANE. TURNED CAR OFF THEN TRIED TO RESTART. ALL DASH LIGHTS LIGHT UP INCLUDED CHECK ENGINE AND CHECK OIL. SMOKE STARTED APPEARING FROM ENGINE BAY. I TURNED IGNITION OFF, GRIPED CELL PHONE AND EXITED THE VEHICLE. I GRABBED MY CONSTRUCTION VEST FROM THE TRUCK. VEHICLE WAS STILL SMOKING. OPENED DRIVER SIDE DOOR AND HIT HOOD RELEASE TO CHECK FOR VISUAL DAMAGE. UNDER THE HOOD THERE WAS NO VISUAL DAMAGE BUT SMOKE WAS STILL COMING FROM UNDERCARRIAGE. I MOVED A SAFE DISTANCE FROM ROAD/VEHICLE AND CALLED POLICE STATION TO PROVIDED NOTICE OF DISABLED VEHICLE IN TRAVEL LANE. WHILE ON THE PHONE WITH POLICE FIRE STARTED FROM THE UNDERCARRIAGE. NOTIFIED POLICE TO SEND FIRE. FIRE ARRIVED WITHIN 5 MINUTES. HOWEVER, VEHICLE WAS ALREADY COMPLETELY ENGULFED IN FLAMES. EVEN WITH HEAVY SPRAY FROM FIRE HOSES CAR STILL BURNED FOR ALMOST 30 MINUTES UNTIL ALL GASOLINE FROM VEHICLE TANK WAS BURNED. WHEN HOOKING CAR IT WAS NOTED REAR DRIVESHAFT WAS SHEARED IN HALF. HTTPS://YOUTU.BE/3QY14OO1D-G

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHEN THE VEHICLE WAS PARKED AND THE IGNITION WAS TURNED OFF THE CONTACT EXITED THE VEHICLE AND WENT INSIDE HER HOME. AN EXPLOSION WAS HEARD AND THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,600. UPDATED 03/02/17*LJ *AS

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TL* THE CONTACT OWNED A 2016 KIA SORENTO. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND RIGHT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000.

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TAKATA RECALL RENTED CAR FROM BUDGET. EXITED CAR AND THE BOTTOM CORNER OF THE DRIVER'S SIDE DOOR CAUGHT MY LEG PRODUCING A LARGE GASH IMMEDIATELY. UPON INSPECTION IT WAS CLEAR THAT THERE WAS A VERY SHARP PLASTIC MATERIAL AT THE BOTTOM CORNER OF THE DRIVER'S SIDE DOOR. THE VEHICLE WAS PARKED IN A LOT.

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MY WIFE HAD THE VEHICLE PARKED ON A SLIGHT SLOPE IN HER MOMS DRIVE WAY MAYBE A 10 DEGREE HILL. SHE PLACED THE VEHICLE IN PARK AND LEFT IT RUNNING WHILE MY DAUGHTER FINISHED A BIRTHDAY CARD SHE WAS MAKING IN THE BACK SEAT. MY WIFE STEPPED OUT OF THE VEHICLE TO GET SOME TISSUE PAPER OUT OF THE BACK WITH THE DRIVERS DOOR OPEN SHE PRESSED THE REAR DOOR /HATCH RELEASE OR OPEN BUTTON LOCATED ON THE DASH. SHE PRESSED THE BUTTON AT THAT MOMENT THE VEHICLE CAME OUT OF PARK AND WENT INTO REVERSE NEARLY RUNNING HER OVER SHE TRIED TO GET IN BUT THE VEHICLE TOOK OFF TO FAST SHE WAS KNOCKED OVER MY DAUGHTER WAS IN THE CAR ROLLING OUT OF CONTROL DOWN THE DRIVE WAY. THE VEHICLE FOLLOWED THE DRIVEWAY DOWN CROSSING THE MAIN ROAD ONLY DOING SOME LIGHT DAMAGE WHERE IT RAN OVER THE MAIL BOX AND STOPPED BY HITTING A TREE. WE CONTACTED KIA AND OUR INSURANCE. KIA OPENED A CASE #K3237787 AND THEN THEY HAVE NOT RESPONDED SINCE. WE TOOK THE VEHICLE TO THE DEALER WHERE IT WAS PURCHASED AND LEFT IT THERE. WE HAVE STILL NO ANSWERS WHAT THEY ARE PLANNING TO DO WITH THIS VEHICLE. THIS EVENT HAPPENED ON 7-25-2016. WE ARE REQUESTING SOME HELP DUE TO NOT HAVING A VEHICLE WE FEEL IS SAFE TO PARK AND NOT WORRYING ABOUT IT COMING OUT OF GEAR AND POTENTIALLY KILLING SOMEONE IN ITS PATH. WE ALSO WOULD LIKE TO HAVE OUR VEHICLE REPAIRED AND BACK TO DRIVE SINCE WE ARE PAYING FOR IT.

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TL* THE CONTACT OWNS A 2016 KIA SORENTO. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE LUNGED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE LAST TIME THE FAILURE OCCURRED, THE VEHICLE CRASHED INTO THE GARAGE AND CAUSED EXTENSIVE DAMAGE. THE CONTACT SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 27,123.

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