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What 77 owners told NHTSA about the 2016 Kia Rio

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (77)Crash / fire / injury (12)Engine (38)Brakes (17)Electrical system (8)Transmission & drivetrain (5)Airbags (4)Fuel system (4)Lights (4)Engine & cooling (3)Steering (3)Body & structure (2)

4 of 77 complaints match · Airbags · clear filters

Nov 14, 2022AirbagsCrash

Airbags didn’t deploy in a accident which caused whiplash

NHTSA ODI 11493429

Jun 13, 2021AirbagsSeat beltsCrash2 injuries

The air bags malfunction they didn’t go off and seatbelt didn’t lock on impact. Yes my safety was at risk. I keep calling them and they not do pick up the phone I get transferred back to the receptionist. The insurance company is doing their inspection the police as well. No warnings.

NHTSA ODI 11420741

Nov 30, 2018AirbagsCrash1 injury

ON NOVEMBER 18, 2018 AT APPROXIMATELY 6:30PM, I WAS INVOLVED IN A CAR ACCIDENT WHERE I REAR ENDED A CAR IN FRONT OF ME WHILE MOVING AROUND 30 MPH IN THE MERGING RAMP OF HWY 57 TO HWY 210 NEAR SAN DIMAS, CA AND I FILED A POLICE REPORT. THE AIRBAG DID NOT INFLATE/DEPLOY.

NHTSA ODI 11154895

Oct 8, 2016AirbagsCrash1 injury

ON SEPTEMBER 16, 2016 AT APPROXIMATELY9:12PM, I [XXX] , HAD JUST PICKED UP A PASSENGER WAS INVOLVED IN A CAR ACCIDENT . WHERE AS I WAS REAR ENDED WHILE AT A COMPLETE STOP AT A SIGNAL LIGHT AT THE INTERSECTION OF SOUTHWESTERN AND MOCKINGBIRD WITH THE PASSENGER IN THE CAR. THERE WAS A POLICE REPORT FILED THE NUMBER IS [XXX] THE AIRBAG DID NOT DEPLORE .....UPDATED 10/26/16 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10914893

Working with the data? Download all 77 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Kia Rio verdict →