What 748 owners told NHTSA about the 2016 Kia Optima

The vehicle went into limp power mode while driving

NHTSA ODI 11670036

The contact owns a 2016 Kia Optima. The contact stated that while driving in inclement weather on several occasions, all four windows of the vehicle became intermittently inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.

NHTSA ODI 11669700

3 of windows do not roll up.

NHTSA ODI 11668063

A month in after purchasing the check engine light came on. My car did not want to accelerate, started shaking and having jerking movement while driving on the freeway with my newborn and 3 other children in the car with me. Got stranded 3 hours away from home. Car has been in the shop going on 30 days. Spark plugs changed, coolant thermostat changed and now the engine was reported that it has failed. Still in the shop currently.

NHTSA ODI 11665959

My paint has begun bubbling up and feeling out of nowhere. I’ve always taken good care of my car yet spots are beginning to pop up along the passanger side. The paint continues to peel more as time goes on. I’ve found many complaints online of people saying they’ve had the same issue with their kia in the Snow White Pearl color I have, but there’s no recall and kia refuses to pay for it.

NHTSA ODI 11665961

All 4 of the window regulator motors blew in my windows at the same time, only about 9 years into the vehicle's life. The little plastic pulleys that move the cables degrade over time and then ruin the rest of the window motor when they break, and since they decided not to make this an easily repairable part it requires the entire window regulator assembly which is half of the door to be replaced, not just this plastic part. I had to replace all 4 of them out of my own money, KIA REFUSED to replace something that is completely 100% their fault and it cost me over $3,500 to repair all four windows that went out pretty much at the same time. It's insane silly that anyone's windows can just break at anytime and be stuck in the down position. I can't just put up trash bags and then not be able to see a thing while I wait to get it fixed if it happens again. I was lucky enough to be in a position to get it looked at quickly, but it is absolutely insane that KIA would refuse to cover such a defect. There is already a class-action lawsuit over this I believe but they haven't even attempted to remedy the situation. Not everyone has time to wait for a lawsuit to settle. There should absolutely be some kind of recall/extended warranty on their windows. My engine blew at 57,400 miles only a few months later which is separate and was replaced but it's just insane that I was promised a car but got a piece of trash that consistently breaks while all I can get is a replacement engine with the same exact problem and no confirmation that the same thing won't just happen again while they continue to use the same defective engine over 10 model years. I want them to fix their issues not slap a band-aid over them and hope for the best. This company has been knowingly selling cars built to end up in a landfill within 10 years and they don't care.

NHTSA ODI 11663406

MDPS failing when driving randomly. Steering locks up and vehicle is uncontrollable, while the vehicle is moving. This has occurred at varying speeds, while turning and while driving straight. Dealer has unsuccessfully got the issue to replicate, but independent service center was able to replicate it and found the extended warranty and recommended dealership visit since issue is covered. Vehicle has been inspected by dealership and the first recommended battery replacement, but this did not remedy the issue. EPS warning light is illuminated while issue is occurring but due to safety, car needs to be restarted to gain control of the vehicle and light turns off.

NHTSA ODI 11663410

Engine failed at 52.350 miles due to excessive oil consumption confirmed by a Kia dealership. Car was driving fine on 5/1/25, on 5/2/25, car started to stall with loud clicking noise, and wouldn't move fast, which then activated the check engine light.

NHTSA ODI 11661791

I went to the Garden Grove Kia to get my new 2016 kia optima repaired for their knock sensor settlement repair. By their own terms of the agreement all original and subsequent ow ers can get vehicles repaired. They took my vehicle information, I gave them all details of my ownership of the vehicle and they said they would fix it. The next day I rented a trailer to take the vehicle to get repaired (vehicle still runs but don't think it's safe to drive like that) and upon arriving, a worker comes out and tells me that they will not repir the vehicle because I just purchased the vehicle. Craig, the manager, also refused to see ownership documents but gave me 2 things; legal advice saying that I should sue where I bought the vehicle from and a paper that said they will not fix cars owned by dealers and auctions. I am neither am neither nor. Craig, also stated that Kia wont cover the repairs.

NHTSA ODI 11661385

While driving vechile shakes violently between 35-45 mph. I was informed the right axle needed replacement. There is a recall for 2016 optima axle replacement but Kia says my car doesn’t fall under it even though is the exact issue as the recall.

NHTSA ODI 11661523

The check engine light came on in the car. Upon having it checked at a local automotive shop, we discovered that the thermostat assembly is malfunctioning. This can cause the engine to overheat and shut off at any time which of course would be a severe danger. Additionally, a bad thermostat assembly in Kia vehicles can lead to engine overheating or overcooling, potentially causing engine damage and even a fire risk. Upon searching, this appears to be a common issue with the 2016 Kia Optima.

NHTSA ODI 11661093

Have a shake during accelerating 35-40 mph and then again at 70 mph. There is an axle, recall on 2016 kia optima. for certain months, my is not included. how is the recall determined. Have not had it checked out yet. It seems to be getting worst, will check soon.

NHTSA ODI 11658753

Valve 3 does not have compression sent to private mechanic. Sent to KIA was told this is not covered under warranty for new engines went to say that intrest rates are down for new used cars. After some research this could be caused by engine recall.

NHTSA ODI 11657291

Car has been consuming way more oil than usual which caused engine failed and I’ve filed several complaints with Kia America few years before engine failure with concerns of how much money I was spending in oil

NHTSA ODI 11656322

The contact owned a 2016 Kia Optima. The contact stated while coming to a stop, the vehicle leaned forward as if the engine had moved abnormally too far forward out of position. The contact stated that her boyfriend attempted to roll down the passenger’s side window; however, the window failed to open as intended. No warning light was illuminated. In addition, the contact attempted to take the vehicle to the local independent dealer where it was purchased; however, the vehicle experienced a loss of automotive power. The vehicle was towed to the local independent mechanic, where it was diagnosed that the engine was blown and there was a hole in the engine. The contact was informed that the engine needed to be replaced. In addition, the contact diagnosed the failure and related the failure to the motor mount, alternator bracket, and in need of an intake manifold replacement. The local dealer was not contacted. The vehicle was not diagnosed or repaired by the local dealer. The vehicle was given back to the local independent dealer and the vehicle was repaired and put up for sale. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,086. The VIN was not available.

NHTSA ODI 11654466

The car caught on fire while I was driving. No warning lights came on and the car didn't show it was running hot. I tried to engage the brakes, and they malfunctioned. I coasted the car to the side of the highway, where the fire and smoke plumed from under the car. I immediately exited the car and ran. As I was running from the car the grass was on fire. The car was totally destroyed by fire. The car has not been inspected by my insurance or Kia. Kia has a class action settlement for car fires the year, make, and model of mine.

NHTSA ODI 11654571

Unknown

NHTSA ODI 11653514

paint peeling, chipping, and bubbling.

NHTSA ODI 11652949

The antenna fin flew off while I was driving on the highway.

NHTSA ODI 11652078

The contact owns a 2016 Kia Optima. The contact stated while driving on the highway at 65 MPH, the vehicle began to jerk excessively, and the contact was forced to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the fuel injectors and valve cover gasket were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,260.

NHTSA ODI 11651376

1. Burning Oil Issue: I began noticing excessive oil consumption in my vehicle at approximately [130,000], with the need for frequent oil top-offs. I made multiple visits to my local dealership and reported the issue, but no lasting solution was offered. This burning issue is a known issue due to position ring failure. 2.Catalytic Converter Failure: Due to the excessive oil burning, the oil eventually began to damage the catalytic converter. This caused significant issues with the performance of my vehicle, including [specific symptoms such as loss of power, poor acceleration, engine misfire, etc.]. 3.Engine Failure: As the oil-burning issue continued, the damage to the catalytic converter worsened, leading to a total engine failure. I am left with a car that is no longer operational, and I believe that these issues are the result of a persistent defect in the engine that should have been addressed under warranty or a recall.

NHTSA ODI 11651140

I was driving on 295 and my engine light came on. My car started shaking when I was accelerating and when I don’t accelerate it stops. When I come to a complete stop the car jerks back and forth acting like it wants to stall… I’m waiting on a call back from my mechanic on their diagnostic results

NHTSA ODI 11651159

There is a clean slit on my dashboard where the passenger airbags are it’s started to form a complete square around the air bag placement and I’m worried it might have a problem with the airbags and its not just cosmetic. When I googled the issue there are tons of kia drivers with the same clean sit appearing over the passenger air bag. I contacted Kia dealership and they said I’d have to pay for a diagnostic fee to determine if it’s a problem but there’s clearly a problem with the 2016 kia so I’m sure all of us owners would appreciate it being recalled

NHTSA ODI 11650603

Vehicle has been burning oil excessively for the last 3 years until engine finally went out

NHTSA ODI 11648706

The contact owned a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from under the hood. The contact stated that the passenger, who was seated in the rear passenger's seat, advised the contact to stop the vehicle. The contact stopped and parked the vehicle. The contact and the passenger exited the vehicle. The contact stated the engine was on fire. The Fire department arrived and extinguished the fire. A Fire report was filed. No police report was filed. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. In addition, the contact stated that two days before the failure, the vehicle was serviced by an independent mechanic. The independent mechanic replaced the engine sensor and the valve cover gasket. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 66,000.

NHTSA ODI 11647038