What 453 owners told NHTSA about the 2016 Jeep Wrangler Unlimited Rhd

I recently got into an accident in my 2016 Jeep Wrangler. My airbags never deployed however. Also my buttons on the left side of my steering wheel do not work and my horn does not work. After realizing all this I believe it is an issue with the clock spring. I did research and found in 2024 there was a recall for the clock spring but only in the RHD model. My car is a LHD model but it seems the same issue has occurred and my clock spring failed.

NHTSA ODI 11705380

Side impact and full 6 rollovers, with damage to front. During an accident on 6/13/25. I took pictures if you need them

NHTSA ODI 11667227

The contact owned a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, another vehicle driving at high speeds rear-ended the contact's vehicle, causing her vehicle to flip over twice; however, no air bags were deployed. The contact sustained a fractured tibia, fibula, and pelvis that required 6 surgeries with 1 surgery pending medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11531292

The airbags did not go off when I was struck from the front. Impact was 40 to 50MPH. AAA insurance carrier says its a complete loss with over $31,000 worth or repairs. They are salvaging the Jeep. The Jeep is at my home and available for inspection until AAA insurance takes it away. I was the only one in the Jeep when it was hit. With only the seatbelt to restrain me it severely twisted my body to the left. I have head, neck, back pain with 6 herniated disks. I have dizziness, nausea and loud nonstop ringing in the ears. Airbags have not been inspected by anyone. Only the damages were inspected by the insurance carrier. No warning lights, messages or symptoms prior to the accident.

NHTSA ODI 11528992

My wife was involved in an injury accident 12/02/2023 due to failure of the ABS Module not activating and the Air bag system not deploying. She was cut off by a hit and run driver. She slammed on the brakes went into an uncontrollable skid lost control on the Highway went off the road tumbled end over end 4 times no air bag deployment. No ABS or Air bag warning lights were on both systems failed.

NHTSA ODI 11502244

was in a 4way stop approaching it actually .I was going eastbound the other motorist was going south bound. He made a right turnouts west bound lane but he took it without slowing down for stop sign he didn't stop at all .he drove onto my front bumper side head on at a fast rate ofspeed.his airbags deployed my did not. I had my seat belt on but my airbags did go off.i got jerked around violently my head has not stopped from hurting and been dizzy and nauseous lately

NHTSA ODI 11481583

I ran into a truck that stopped in the middle of the road, The impact was hard. My airbags didnt deploy. My chest is hurting

NHTSA ODI 11468135

I was in a high speed impact collision rear ended at full speed and thrown into vehicle in front of me, me and my husband both suffered facial trauma as airbags did not deploy and both front seats twisted ans broke backwards in backseat where my 2 minor children were located.

NHTSA ODI 11423437

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT AFTER STOPPING AND ATTEMPTING TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO PASSENGER'S SIDE WHEEL AND FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER'S SIDE WHEEL WAS PUSHED UP INTO THE WHEEL WELL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED LATERALLY APPROXIMATELY 7-10 FEET. THE FORCE OF THE IMPACT WENT THROUGH THE ENGINE BLOCK AND WENT OUT ON THE DRIVER'S SIDE OF THE VEHICLE. ADDITIONALLY, THE WINDSHIELD WAS CRACKED AND HOOD CLIP ON THE DRIVER'S SIDE WAS SEVERED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ASSUMED THAT THE OTHER VEHICLE WAS DRIVING APPROXIMATELY 60 MPH AT THE TIME OF IMPACT. THE VEHICLE WAS TOWED TO A TOW LOT BUT WAS NOT YET INSPECTED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, AND A MINOR LACERATION TO THE RIGHT LEG. THE CONTACT WAS CONCERNED THAT HE MIGHT HAVE ALSO SUSTAINED POSSIBLE BRAIN AND SPINAL CORD INJURIES. THE OTHER DRIVER SUSTAINED A LACERATION TO THE LEFT LEG BELOW THE KNEE AND WAS TRANSPORTED FROM THE SCENE BY THE PARAMEDICS. THE CONTACT STATED THAT HE CHOSE NOT TO LEAVE WITH THE PARAMEDICS BECAUSE AT THE TIME HE FELT NO PAIN HOWEVER, LATER IN THE EVENING AND THROUGHOUT THE NIGHT, HE EXPERIENCED EXCRUCIATING PAIN. THE NEXT MORNING THE CONTACT WENT TO THE EMERGENCY ROOM TO SEEK MEDICAL ATTENTION. THERE WERE CT SCANS AND X-RAYS PERFORMED ON THE CONTACT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS) AND STATED THAT HE HAD NOT RECEIVED ANY INFORMATION OR NOTIFICATION FROM THE MANUFACTURER REGARDING THE RECALL FOR WHICH THE VIN WAS INCLUDED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11405047

I WAS TRAVELING DOWN A CITY STREET AND THE PERSON COMING THE OTHER DIRECTION CROSSED THE DOUBLE YELLOW LINE. WE COLLIDED HEAD ON AND MY AIRBAG DID NOT DEPLOY. I HAD RECENTLY REPLACED THE AIRBAG DUE TO A RECALL FROM THE MANUFACTURER. THIS ACCIDENT RESULTED IN MY VEHICLE BEING TOTALED. FURTHERMORE I RECEIVED SEVERAL INJURIES INCLUDING A CONCUSSION AND WHIPLASH. THE AIRBAG DID DEPLOY ON THE KIA THAT HIT ME.

NHTSA ODI 11292488

DURING A ROLLOVER CRASH WHICH INITIATED AT 40 MILES PER HOUR, THE FRONTAL AIRBAGS FAILED TO DEPLOY. THE VECHICLE ROLLED AND AN ADEQUATE AMOUNT OF FORCE TO DEPLOY THE AIR BAGS SHOULD HAVE BEEN TRIGGERED. AS A RESULT THE OOCCUPANTS EXPERIENCE EXTENSIVE INJURIES CONSISTENT WITH SUDDEN DECELERATION.

NHTSA ODI 11183268

TAMARA RECALL. I WAS HIT BY A DRUNK DRIVER AT HIGHWAY SPEED HERE IN TEXAS ON 12/7/2018. AIR BAGS DIDN'T DEPLOY IN MY 2016 JEEP JKU. ALL AIR BAGS DEPLOYED IN THE DRUNK DRIVERS VEHICLE. SHE WALKED AWAY AND I WAS TAKEN TO THE HOSPITAL. IF MY AIRBAGS HAD DEPLOYED FROM SUCH A HARD IMPACT I MIGHT HAVE WALKED AWAY LIKE THE DRUNK DRIVER. SO MUCH FOR HAVING AIRBAGS IF THEY DON'T WORK. BOTH VEHICLES HAD TO BE TOWED AWAY FROM THE SCENE DUE TO EXTENT OF DAMAGES. *DT*JB

NHTSA ODI 11161506

INVOLVED IN FRONT-END IMPACT WITH A SIGN AND TREE, RESULTING IN SEVERE DAMAGE TO BUMPER AND FRAMEWORK. THE AIRBAG DID NOT DEPLOY. THE DRIVER SUSTAINED SEVERE INJURIES TO HEAD. VEHICLE WAS NOT INSPECTED OR REPAIRED AFTER THE ACCIDENT. *DT *TR *JB *DT*JB *DT *DT *DT *TR

NHTSA ODI 11132330

TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, WHILE IT WAS RAINING, ANOTHER VEHICLE ATTEMPTED TO MAKE AN ILLEGAL U-TURN AND COULD NOT MAKE THE FULL TURN, THE OTHER VEHICLE REVERSED INTO THE LEFT LANE WHERE THE CONTACT WAS LOCATED. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THE LEFT SHOULDER, THE HEAD, THE RIGHT ANKLE, SWELLING IN THE GAUL BLADDER AND TO HER BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT CALLED CERRITOS DODGE CHRYSLER JEEP RAM AT (562) 402-5335 LOCATED AT 18803 STUDEBAKER RD, CERRITOS, CA 90703 WHERE THE CONTACT WAS ADVISED THAT SHE WOULD RECEIVE A CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AND THE CONTACTOR WAS PROVIDED CASE NUMBER 2548689. THE FAILURE MILEAGE WAS 800. ...UPDATED 10/17/17 *BF UPDATED 7/27/18*JB

NHTSA ODI 11033075

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, ANOTHER VEHICLE SWITCHED LANES IN FRONT OF THE CONTACT AND ABRUPTLY DEPRESSED THE BRAKE PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.

NHTSA ODI 10993249

ON JANUARY 30, 2017 ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND STOPPED. I HIT THAT VEHICLE WITH MY 2016 JEEP WRANGLER AT ABOUT 30-35MPH. THE IMPACT TOTALED BOTH VEHICLES. MY JEEP'S FRAME WAS BUCKLED AND TWISTED ALL OF THE WAY TO THE REAR BUMPER. THE REAR BODY MOUNT BOLT WERE EVEN BENT. THE AIRBAGS DIDN'T DEPLOY AND THE SEAT BELTS DIDN'T PRETENSION. I HIT THE DASH WITH BOTH KNEES AND GOT ABDOMINAL MUSCLE INJURIES AS WELL AS SEVERE WHIPLASH. I AM STILL UNDER A DOCTOR'S CARE FOR MY INJURIES INCLUDING A PINCHED NERVE BETWEEN C5-C6. FCA OPENED AN INVESTIGATION AND SENT ME A LETTER STATING THAT "THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG AND AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT". THE IMPACT BUCKLED MY FRAME AND TOTALED A 5 MONTH OLD VEHICLE, BUT FCA WANTS ME TO BELIEVE THAT IT WASN'T SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. FCA IS EITHER BEING DECEPTIVE OR THEIR VEHICLES ARE SIMPLY UNSAFE. EITHER WAY, DUE TO THEIR DECEPTIVE ACTIONS, IT IS IMPOSSIBLE TO KNOW HOW MANY ACCIDENTS ARE TRULY RELATED TO THIS VEHICLE DEFECT. I FOUND OUT ABOUT THE RECALL (S76) THE WEEK AFTER MY ACCIDENT WHEN I FILED A COMPLAINT WITH FCA. MY VEHICLE WAS IN THE DEALERSHIP FOR ITS FIRST OIL CHANGE TWO WEEKS AFTER THIS RECALL WAS ISSUED, BUT IT WASN'T REPAIRED AND I WASN'T INFORMED OF A RECALL. I RECEIVED MY RECALL NOTICE TODAY, 74 DAYS AFTER MY ACCIDENT. I HAVE THE POLICE REPORT, PICTURES OF THE JEEP AND THE FRAME, THE INSURANCE ADJUSTER'S CELL PHONE NUMBER AS WELL AS ALL CORRESPONDENCE WITH FCA, SHOULD YOU WANT IT...UPDATED 05/09/17 *BF UPDATED 9/27/18*JB

NHTSA ODI 10979167

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA ODI 10939731

TL* THE CONTACT OWNED A 2016 JEEP WRANGLER. WHILE DRIVING 50 MPH, THE CONTACT SWERVED TO AVOID A DOG AND DROVE INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BROKEN RIBS, A BROKEN ARM FROM WRIST TO ELBOW, A CONCUSSION, AND OTHER BRUISES. MEDICAL ATTENTION WAS REQUIRED, INCLUDING POTENTIAL SURGERY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE FAILURE MILEAGE WAS 17,000.

NHTSA ODI 10928871

TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE ATTEMPTING TO AVOID CRASHING INTO ANOTHER VEHICLE AT 40 MPH, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V734000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

NHTSA ODI 10928584

OUR 2 WEEK OLD 2016 JEEP WRANGLER WILLYS WAS IN A SOLO COLLISION IN JULY 2016. MY PARTNER HIT WATER, HYDROPLANED, AND THEN HIT A GUARDRAIL WITH THE FRONT END AT 50+ MPH ON A 4 LANE HIGHWAY. SHE WENT AIRBORNE, FLIPPED SEVERAL TIMES AND WAS EJECTED FROM THE VEHICLE. THE SEATS CAME OUT AND ROLL BARS FAILED, BUT THE AIRBAGS ALSO NEVER WENT OFF DESPITE THE INITIAL IMPACT. WE DO NOT KNOW IF SHE WAS WEARING HER SEATBELT. SHE SUFFERED A TRAUMATIC BRAIN INJURY, COLLAPSED LUNG, SHATTERED PELVIS, BROKEN BACK, BROKEN HIP, BROKEN EYE SOCKET, COMPOUND FRACTURE OF HER ANKLE, BROKEN TAILBONE, MULTIPLE DEEP LACERATIONS AND WAS IN ICU FOR WEEKS. THE AIRBAGS NEVER WENT OFF! ..UPDATED 04/11/17 *BF UPDATED 07/12/2017*JS

NHTSA ODI 10897438

THIS VEHICLE HAS A POSSIBLE AIR BAG CLOCK SPRING MALFUNCTION..THIS IS A SERIOUS THING BUT THIS IS A 2016 MODEL....NOW WE TRADED IN S 2011 WRANGLER THAT HAD THE SAME PROBLEM. 5 YEARS LATER AND STILL NOT FIXED SO I NEED AN ANSWER... THE CLOCK SPRING WAS REPLACED ON THE 2011 ABOUT 4 YEARS AGO BUT BURNED TO THE GROUND ABOUT 8/01/2016.

NHTSA ODI 10896135