What 1,611 owners told NHTSA about the 2016 Hyundai Tucson Plug-in Hybrid

As I was driving I was stopped & told my car was on fire. I immediately stopped & hopped out & less than 30 seconds later half of the hood caught heat/fire & flew into the windshield breaking it. At least half The car is burnt to ashes

NHTSA ODI 11695722

My catalytic converter caught on fire a couple months back then I hit a code for the knock sensor replaced it and it started to act up again I can’t go over 49 burning oil took it to Hyundai now they are saying my engine is going out and I’m still panting carmart got the car

NHTSA ODI 11680549

I have a 2016 Hyundai Tuscon Limited Turbo which I bought USED in August of 2018. The same week I left the lot I returned multiple times complaining that the car was hesitating and seemed like the transmission was having problems. The car would hesitate to go from a stop, several times leaving me and my infant (at the time) in the middle of intersections crossing traffic and unable to move. It almost got us SLAMMED multiple times. I explained this to them and they just kept telling me it was because of the turbo. I said NO ONE in their right mind would manufacture a car that goes fast at the cost of safety. That was insane to me but they kept sending me home. I returned over and over and over again for the entire 1st year I had the car with no resolution. Eventually, I also discovered issues if I had to brake hard, several times almost running into the back of people and on 08/08/2020 I actually DID slam into the back of someone. I got to eat the cost of the insurance claim - only later to find out that there was a recall on the ABS system which I believe caused the accident. In 2020 when the transmission died, they replaced it under warranty. It took 49 days to replace, meanwhile I have an infant and riding a bus and riding my bike everywhere because the dealer did not help me with a rental or loaner. Then a year later in the middle of 2021 the engine died which they replaced under warranty, this time providing me with a rental for only a short time of the month long situation. Also racked up tow and tow storage bills exceeding $500 because it broke down on a major road in the middle of the night. Now, on 03/11/2023 I heard a sound coming from the engine which sounded like a cat screaming, coupled with severe hesitation when trying to accelerate. Took it to the dealer and they refuse to fix it, said the warranty company declined it. Called Hyundai Corporate and they said the same thing. Called warranty company and they said NO ONE EVER SUBMITTED A CLAIM!!!!!

NHTSA ODI 11515354

While back out of my driveway in my 2016 hyundai tucson, it suddenly accelerated on its own out of control rendering me helpless and just along for the ride. Finally stopped while in reverse the car went across the street crashing violently into my neighbors boat and engine was still reving until I shut it off after the crash. Both my car and neighbors boat had major damage.

NHTSA ODI 11481663

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

NHTSA ODI 11470071

ESTAVA COM MINHA FAMILIA A CAMINHO DA FISIOTERAPIA QUANDO COMECOU A PEGAR FOGO NO CARRO NA PARTE DA FRENTE! A SORTE FOI QUE UMA OFICINA QUE ESTAVA PERTO ME MIM TINHA EXTINTOR E ME AJUDOU A APAGAR O FOGO!

NHTSA ODI 11386194

TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SUDDENLY STALLED AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. AFTER OPENING THE HOOD FLAMES WERE DISCOVERED COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED TO THE HOME. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. IN ADDITION, THE REAR DRIVER SIDE DOOR LATCH WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000.

NHTSA ODI 11327051

PURCHASED JANUARY 2016 - LIMITED AWD WITH FACTORY INSTALLED TOW HITCH. IMMEDIATELY NOTICED FLICKERING INTERIOR LIGHTS AND BOTH HEAD LIGHTS LEAKED, ONE SIDE HAS BEEN REPLACED. LATER ON DEVELOPED HARD START UPS, SHIFTING AND ACCELERATION ISSUES. ALONG WITH INTERMITTING FRONT SAFETY SENSORS AND A GLITCHING CENTER CONSOLE/BACK UP CAMERA. 7,500 MILES IN THE AC STOPPED WORKING FROM FREEZING OVER. TOOK TO DEALER WHILE ON VACATION AND DISCOVERED A MELTED FUSE BOX COVER AND BURNT TOW HITCH/ECU WIRES WITH AN ABUNDANCE OF CORROSION. DEALERS COULD NO CONFIRM RESPONSIBILITY OF THE TOW HITCH HARNESS, CLAIMED IT WAS NOT FACTORY INSTALLED WHEN IT WAS FACTORY INSTALLED AND EVEN ON THE ORIGINAL WINDOW STICKER. WE CALLED HYUNDAI CORPORATE EVERYDAY FOR OVER A WEEK BEGGING FOR HELP WITH NO CALL BACKS. ROADSIDE WOULD NOT COVER A TOW TO THE SELLING DEALER. ENDED UP DRIVING OURSELVES AN HOUR SOUTH TO THE DEALER WHERE IT WAITS FOR A HYUNDAI ENGINEER TO FLY IN AND LOOK AT IT. THERE ARE RECALLS FOR THIS WIRING HARNESS IN OTHER MODELS, THE DEALER WASN'T EVEN ABLE TO ORDER A REPLACEMENT PART BECAUSE IT WAS DISCONTINUED. WE WERE NEVER NOTIFIED OF THIS AND THERE ARE NO RECALLS CURRENTLY OUT FOR OUR CAR. WE CONSIDER THIS A LIFE THREATENING ISSUE AS THE MELTING WIRES ARE A SERIOUS FIRE HAZARD ALONG WITH THE UNRELIABLE TRANSMISSION AND SAFETY SENSORS.

NHTSA ODI 10873526